An Office Manager Receptionist will be accountable for supervising the support staff, provide excellent customer service by managing all front-end receptionist duties. A well-drafted Office Manager Receptionist Resume showcases the following duties and tasks – assigning tasks to various positions, fielding complaints and addressing visitor’s concerns, overseeing and managing support staffs, recruiting and training new employees, monitoring front desk operations, overseeing mail deliveries, purchasing and tracking office supplies, performing basic bookkeeping tasks, and coordinating office events, seminars and meetings.
Suitable candidates must possess these qualifications – proficient computer skills, solid customer-service skills, in-depth understanding of the industry, strict adherence to company-s philosophy and missions; hands-on experience with office equipment and machines, and English Speaking skills. While a high school diploma or a GED may be enough to get into this role, some hiring companies prefer those having additional certification.
Headline : Professionally trained office manager with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Skilled in tackling administrative and patient-oriented tasks in a fast-paced medical office. Also, customer service oriented and skilled in greeting patients, scheduling appointments and preparing patient charts.
Skills : Thorough knowledge of customer service, office management and basic bookkeeping procedures.
Description :
Assessed patients and documented their medical histories.
Trained new staff on quality control procedures.
Experienced with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
Developed and produced all office flyer notifications for important policy changes, office news and events.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Performed monthly inventory and maintained office and medical supply counts.
Implemented necessary changes based on evaluation of staffing requirements and floor assignments.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Office Manager Receptionist Resume
Summary : Highly qualified Office Manager Receptionist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which company prides itself.
Skills : Problem Solving Skills,Leadership Skills.
Description :
Directed, supervised and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Established work schedules and assignments for staff, according to workload, space and equipment availability.
Resolved complaints from customers or the public.
Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
Received and routed messages or documents, such as laboratory results, to appropriate staff.
Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer.
Transcribed recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Experience
10+ Years
Level
Senior
Education
Bachelors
Office Manager Receptionist Resume
Summary : Office Manager is responsible for the day to day secretarial, data processing, and clerical duties of the program. S/He provides support to the Recovery Connection mobile team members and assists the Program Director in carryon out fiscal and administrative duties.
Skills : Fax machines and printers.
Description :
Arranged hospital admissions for patients.
Ability to lead and motivate outstanding healthcare teams.
Provided patient education.
Communicated/coordinated with Program Director and Program.
Supervised regarding all office issues that affect or pertain to them.
Ensured that secretarial/reception needs of Program Director and Supervisors are met.
Acted as a liaison between Billing and Clinical team to ensure that all paperwork needed to bill and collect for services is accurately completed and input to the computer system or forwarded to the Billing department on a timely basis.
Reviewed MedLab and Quest bills to ensure accurate insurance information is provided so that claims can be paid.
Experience
7-10 Years
Level
Management
Education
BS
Office Manager Receptionist I Resume
Headline : Ability to exercise good judgment, courtesy and tact in receiving callers as well as visitors, Ability to establish and maintain good working relationships with other employees, as well as with the general public, Ability to type and file accurately, Ability to understand and follow routine oral and instructions.
Skills : Usage of word processing/data entry equipment, Knowledge of appropriate English grammar and usage.
Description :
Operated and coordinated the computer and management Information systems for the program Managing incoming faxes.
Prepared letters to request medical records and client authorizations and maintain a log of requests and record received per HIPAA compliance regulations.
Greeted visitors that come to the office
Performed other duties as assigned by the Program Director.
Coordinated coverage for planned absences.
Maintained confidentiality of communications, especially related to personnel and Program Director correspondence.
Duplicated informational materials and distribute to all staff as deemed necessary.
Experience
5-7 Years
Level
Executive
Education
BS
Office Manager Receptionist Resume
Summary : Responsible for general receptionist duties, meeting and greeting visitors and providing clerical duties or assisting with the efficient running of the administration function within the office. The following reflects the main tasks and responsibilities associated with the position and not intended to be exclusive or exhaustive:
Skills : Teamwork, Emotional Intelligence.
Description :
Ensured that all incoming calls are answered in a professional manner and that callers are put through to their contacts or recording and communicating messages
Greeted and dealed with visitors
Opened of Mail, organized and correspondence on daily day file.
Filed of correspondence and other documents, including scanning for archives/email
Documented Control Management & Photocopying
Assisted the Finance, Commercial & Administration function of the business.
Recorded keeping and checking of records, data processing.
Experience
7-10 Years
Level
Management
Education
BS
Office Manager Receptionist I Resume
Summary : Supervises day-to day operations and staff of MS sites. 80% of time should be spent in managing duties, no more than 20% in operating production equipment. Develops, implements and reviews related procedures. Invoices accounts and interacts with customer; assists in maintaining acceptable profit levels and ensures that customer expectations are met.
Skills : Emotional Intelligence, Adaptability.
Description :
Routinely demonstrates and creates a helpful and positive work culture.
Encourages and builds positive relationships and communicates effectively with all co-workers and outside vendors.
Conducts themselves at all times as the public image of the company in accordance with RICOH's code of ethics.
Effective implementation of RICOH Service Excellence. Effective implementation and management of RICOH Service Excellence.
Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.
Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the company.
Meets quality and deadline standards by the effective use of job scheduling practices.
Handles formal contact with the customer on a daily basis in MS and as needed in BDS/LDS.
Experience
10+ Years
Level
Senior
Education
BS
Assistant Office Manager Receptionist I Resume
Summary : Office Manager is responsible for the reception and coordination of all customer and employee needs. This includes answering the phone, greeting customers and employees, managing schedules, managing customer accounts, and delivering a high level of service to their customers.
Skills : Adaptability, Work ethic.
Description :
Handled all incoming faxes, emails and messages from customers (including those with no appointment).
Scheduled appointments with customers (including those without an appointment).
Arranged for appointments on weekends and holidays.
Act as a liaison between clients and the company's marketing department.
Planned for upcoming events (i.e., parties).
Planned for personal time off to attend events or local community events.
Provided information about company products to prospective clients.
Experience
10+ Years
Level
Senior
Education
BS
Associate Office Manager Receptionist I Resume
Headline : Over Three years experience in coordinating administrative support operations, tracking workflow and resolving problems, providing guidance and consultation to management, customers and others on administrative matters.
Skills : Communication, listening Skills.
Description :
Plans, coordinates and directs office support activities to relieve an administrative/ technical superior of day-to-day administrative tasks.
Analyzes and makes recommendations regarding operating practices and procedures to include personnel, workflow, cost reduction recordkeeping, performance standards, equipment and supply utilization, to ensure smooth and efficient office operation. Implements new and revised procedures.
Supervises, directly or through subordinate lead personnel, the agencies support staff; interviews job applicants and makes hiring recommendations.
Trains new employees; plans, assigns, and evaluates the work of subordinates; counsels and disciplines subordinate employees.
Directs support services which include most of the following: fleet management, forms/records management, facilities management, inventory, contracting and purchasing, equipment maintenance and repair, mail distribution and messenger services, office typing support and telephone coverage.
Acts as principal assistant to the superior in a variety of operational areas which may include: disseminating directives, preparing required reports.
Assistes in budget preparation and development by maintaining records and/or compiling data.
Experience
5-7 Years
Level
Executive
Education
BS
Sr. Office Manager Receptionist Resume
Summary : Minimum 3 years experience in bookkeeping or accounting practices, Experience in a healthcare setting and accounting position preferred, Knowledgeable of computers, data entry/retrieval, output, etc.
Skills : Writing, Reading, Math or Ability to use computer programs.
Description :
Assisted in the establishment and maintenance of an adequate accounting system that reflects the operating cost of the facility, to include resident accounts, census, insurances and insurance coverage.
Processed and verified payment of invoices on a timely basis, and complete adjustments to ensure accounts are reflected correctly.
Verified voucher reports, remittance advices, checks and journals for the accuracy of each report.
Communicated with suppliers/vendors, and monitor and collect accounts receivables, to include daily and weekly follow up.
Recorded, posted and processed daily charge slips and payments received and balance to resident accounts; reconcile accounts at end of month.
Assisted in preparing monthly financial statements and reconciling bank statements.
Maintained or oversaw payroll to include maintenance of employee records, processing time cards, paychecks, computation of federal and state payroll taxes, and miscellaneous deductions as directed.
Experience
10+ Years
Level
Senior
Education
BS
Office Manager Receptionist Resume
Summary : Receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.
Skills : Bookkeeping procedures, Proficiency in English
Description :
Met and greeted customers in a professional manner
Operated switchboard telephone system
Communicated with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold.
Provided basic information to callers who have general inquires
Assisted with filing duties and other administrative tasks as needed
Prepared sales and serviced gas tickets for the Accounting Department
Served as a backup to the Sales Department Cashier
Assisted the General Manager with various clerical duties as needed
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