Office Services Clerk Resume Samples

Description :

1. Research Notice to Creditor reports received from Orphan Courts for Medicaid Recipient estates using MMIS II System and Vital Records system.
2. Enveloping letters to be sent to the representatives of those estates requesting payment.
3. Entering data from the Notice to Creditor reports into a Microsoft Access database.
4. Checking documents of Medicaid recipients with estate account to ascertain that they have all been scanned into Fortis.
5. Answering and directing phone calls to relevant personnel.
6. Helped to increase the department's profits by at least 400% by finding cases for them to make claims on.
7. Appointed lead clerk handling all aspects of office services in absence of supervisor during vacations and personal/sick days, including ordering of supplies.
8. Handling all operations of Office Services, the workload of clerks and emergencies as they arose.
9. Prepared and mailed certified mail as needed and document recipients' information into the logbook.

Experience

2-5 Years

Level

Junior

Education

BFA

Description :

1. Scanned case records and correspondence into the Enterprise Content Management Solution (ECMS) and FileNet databases.
2. Operate large mailing machines when needed to mail large amounts of the letters.
3. Prepared and mailed certified mail as needed and document recipients' information into the logbook.
4. Open, date stamp and disperse incoming mail to correct recipients throughout the office.
5. Review and update applicants returned mail in the Family Planning database and return important information to applicants' new address.
6. Make copies, scan to email, send faxes and handle all incoming and outgoing correspondence.
7. Update and print weekly attendance sheets also maintained production control logs in order to track correspondence received and processed by the data entry unit.
8. Executed special projects for the Department Supervisor on a timely basis; which are being used by the entire department.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Sort, distribute and meter mail with knowledge of current postal rates.
2. Ensure all projects have been properly produced and Quality Checked.
3. Ensure clients request and the delivery of faxes/parcels in a timely matter.
4. Immediate attention is given to clients entering the Copy/Mail Center.
5. Accurately produce copy, print and scan projects in accordance with verbal and written instructions.
6. Exhibit the ability to take verbal instructions while taking notes to properly produce staff copy projects.
7. Follow established guidelines and procedures for receiving, documenting, Organizing and mailing out client packages (i.e.parcel deliveries, messenger services, etc.).
8. Ensure accurate tracking, monitoring, and recording of all charges, overtime, logs, and entries throughout his/her shift.
9. Answering telephone inquiries, loading/unloading parcels, delivering parcels, copying, and faxing and guest requests.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Coordinated mail processing and distribution, shipping & receiving and internal company mail distribution, and troubleshooting as needed.
2. Provide administrative support to end-users of vendor-provided, online shipping software(UPS Campusship).
3. Maintained an online database of offsite record storage for a client, including requests of archived records on an as-needed basis.
4. Executed project for the client to identify archived records that were no longer needed, which included providing reports regarding contents and age of archived record containers.
5. Obtaining approval from appropriate individuals, and coordinating with offsite record storage vendor to ensure proper documentation of destroyed records.
6. Provided support and general maintenance of teleconferencing, videoconferencing and other audio-visual equipment, as well as maintaining and preparing meeting rooms as needed.
7. Answering telephone inquiries, loading/unloading parcels, delivering parcels, copying, and faxing and guest requests.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Advise current, new and prospective educators on the requirements and responsibilities of obtaining and maintaining a valid certificate.
2. Respond to inquiries requiring research and analysis of regulations set forth in the Regulations.
3. Resolve moderately complex issues involving lapsed, suspended and or revoked certificates.
4. Prepare certification correspondence to communicate and advise current or new certificate holders of eligibility/certificate type to be issued.
5. Analyze applications and correspondences to determine the internal evaluation route for Maryland teaching certification.
6. Reconcile deposits for local school systems certificate holders and fee payers (250k annually).
7. Respond to inquiries requiring research and analysis of regulations set forth in the Code of Maryland Regulations (COMAR).
8. Evaluate current and new educators transcripts in terms of all MSDE areas of certification, routes to certification types of certificates.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Leading producer of long steel in the Americas; world-wide producer of special long steel.
2. Schedule production and manage inventory supporting $19 million in annual sales from three bright bar processing lines to produce high-quality cold drawn steel bars.
3. Perform finished goods data entry and for 1400 tons per month in production.
4. Monitor finished inventory for over 2500 SKU's in two locations as well as scheduled raw material deliveries to ensure customer commitments are met.
5. Track multiple KPIs, tons per labor hour and scrap percentage.
6. Participate in cross-functional team meetings with Operations and Inside Sales.
7. Ensure that all customer requirements are met while optimizing mill throughput and equipment utilization.
8. Champion Safety Administrator functions, including participation in both plant safety and safety committee meetings, data entry and organization.

Experience

7-10 Years

Level

Management

Education

BA

Description :

1. Consistently achieved the highest amount of reviewed cases in the department.
2. Excellent reputation with coworkers as well as the management staff.
3. Analyzed and identified images of medical records and attached them to the unique EMSI case or followed established procedures. 
4. Reviewed medical records to determine that all client-based requirements were met.
5. Records are for the correct patient, correct provider, the specified time frame requested, and are legible.
6. Identified problems in image/record requirements and place in appropriate queue.
7. Differentiated and identified correspondence and invoices and forward it to the assigned person for processing.
8. Made payments to medical offices as well as copy services by using and updating the case management system if the invoice is received with the records.
9. Communicated with the supervisor regarding problem records.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Collected, sorted, and prepared all mail for distribution, including coordinating bulk mail-outs with various departments as needed.
2. Experienced in operating postage meter, processing and disseminating all types of mail, and using the arrival system to check-in and distribute all deliveries.
3. Responsible for stocking and organizing the print/copy rooms throughout the various Noble Energy buildings.
4. Performed routine errands daily and relieved secretary when necessary.
5. Demonstrated proficiency in the set-up, tear down, and the overall organization of the conference rooms.
6. Efficiently rearrange the conference rooms to meet the requirements of the event or employee needs.
7. Successfully completed the safe ship smart program about hazardous materials and the proper shipping and handling of those dangerous materials.

Experience

7-10 Years

Level

Management

Education

BA

Description :

1. Received new applications and entered all information into the CCATS computer program.
2. Obtained, verified and analyzed custodial and non-custodial parents benefit history from the CARES, MABS, MMIS, CSES, SVS0, and Work Number programs in order to determine eligibility for new applications and redeterminations.
3. Compiled data into respected areas of hard copy files, as well as closing out inactive files.
4. Generated and mailed closure warning letters to childcare providers and customers.
5. Gathered informal provider applications and received provider clearances from Child Protection Services to be entered into CCATS.
6. Received, verified and entered all completed childcare vouchers into CCATS.
7. Explained to customers and providers proper completion of POC form, and vouchers.
8. Maintained an organized filing system of active files and provider clearances.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Screened all incoming applications for all Family Investment programs.
2. Contacted employers, landlords, and individuals along with other community agencies to obtain, verify and clarify the information required to make eligibility determinations.
3. Explained program requirements and procedures to individuals to make the proper determination.
4. Record and update case information using a computerized database.
5. Provide information and referrals to service agencies, organizations, and vendors for appropriate services to meet the needs of the individual or family.
6. Calculate income, and resources to establish benefit eligibility.
7. Provide basic problem solving and support to individuals applying for benefits.
8. Interview customers to determine need and eligibility for Family Investment programs.

Experience

5-7 Years

Level

Executive

Education

Associate

Description :

1. Ensure accurate and timely receipt of inbound materials utilizing company computer systems.
2. For freight receipts, contact the customer for delivery instructions and coordinate with delivery drivers to complete as requested.
3. Transport and deliver materials and mail to customers at various locations: offices, buildings, and lab areas.
4. Ensure accurate and timely delivery of all materials ensuring customer signature is obtained.
5. Pick-up materials and mail from various customer locations as required for outbound shipment and transport back to the Distribution Support Services location.
6. Ensure the customer shipping request is attached to the material and accurately completed.
7. Stage material in the designated area (domestic or international) for processing.

Experience

2-5 Years

Level

Junior

Education

Certification

Description :

1. Distributed and tracked internal packages and correspondence.
2. Retrieved packages for shipping processing or delivery to the loading dock.
3. Supplied shipping materials to departments as requested.
4. Assisted in the logistics of department shifts, moving items to corporate storage areas.
5. Retrieved, sorted and delivered incoming mail and overnight packages.
6. Processed outgoing mail/parcels and routed through the most efficient carrier.
7. Maintained postage meter and ensured available postage, also the log of certified and return receipt mail.
8. Prepare certification forms, which involve researching assessment values when requested.

Experience

7-10 Years

Level

Management

Education

EMT

Description :

1. Educated and assisted associates in high priority mailing procedures.
2. Focused on utilizing space and storage areas in the office.
3. Observed the lighting, carpeting, kitchen supplies on the first and third floors.
4. Built relationships with the manager assistance tool and staff on mail costs and training, also kept costs low and efficient for the Company weekly by managing supply orders.
5. Prepared conference rooms for upper level management meetings.
6. Assist taxpayers in-person/telephone/fax, etc when information is needed regarding the assessment of property and general tax information.
7. Prepare new plats for new subdivisions, do splits and combines on properties when requested.
8. Responsible for day-to-day administrative and clerical services to ensure effective and efficient operations.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Perform data entry dealing with member health information on a daily basis.
2. Telephonic communication with members and providers on a daily basis to ensure accurate contact information.
3. Responsible for training other office service clerks that come to the department.
4. Maintain detail files on member health information and member appeals.
5. Responsible for keeping open communication with upper management.
6. Fax and mail individual Care Plans to the providers and members.
7. Provide members with any health information that is needed.
8. Receive, sort and deliver all service packages, using internally.

Experience

5-7 Years

Level

Executive

Education

Diploma