An Operations Support Associate is a support person who works directly with the manager and completes the same task as that of a manager in his/her absence. The job description and duties commonly executed on daily basis are listed on the Operations Support Associate Resume as – working second-in-command to the manager and taking care of all duties in their absence, assisting the managers with operational issues, scheduling meetings and team building sessions as required, answering the questions of staff and other stakeholders, providing excellent customer service and maintaining relationships with vendors; and preparing and filing forms and other documents, and taking inventory and ordering office supplies as needed.
To complete the work, the following skills are needed – strong communication skills, superior interpersonal skills, the ability to juggle between multiple tasks, willingness to learn and work, and superb organization skills. A high school diploma or GED along with additional coursework in business writing may be advantageous.
Objective : A driven and versatile individual possessing experience in various forms of employment including customer service, content generation, clerical administration, sales, consumer relations and communications, inventory management, facility planning, courier serving, social networking, product production, custodial and safety management, contracted services and more. Accomplished and recognized profession journalist with close to fourteen years of in the collegiate sports online, print and radio broadcast media industry.
Skills : Microsoft Office, Autocad, Jobboss.
Description :
Performed daily preopening operations including pricing and sales adjustments.
Unloaded merchandise from trucks, sorted by department and stocked to various departments throughout the twofloor facility.
Operated multiple inventory systems and extensive freight databases.
Maintained quantity and quality reports.
Monitored daily sales promotions, display fixtures and instore advertising and signage per corparate updates.
Created and implemented several new strategies for more efficient production.
Provided customer service during open store hours with some cashier and associate duties when work force was low.
Experience
2-5 Years
Level
Executive
Education
BA In Arts
Operations Support Associate Resume
Objective : Operations Support Associate is responsible for Working independently and as part of a team to achieve managed travel accommodations, Assisting loss prevention when needed, Providing custodial support including trash pick up and cosmetic enhancements inside and outside of the store including multiple parking lots.
Skills : Microsoft, Point Click Care, Bilingual Spanish, Salesforce, Relationship Building, Excel, Healthcare, Insurance.
Description :
Provided Accounts Receivable support to Controller by means of assisting with Managed Care and transportation billing.
Responsible for entering invoices for payment, printing and reviewing checks for payment.
Assisted with researching variances in Accounts Payable.
Maintained filing system for Accounts Payable as directed.
Created and maintained Affirmative Action process.
Assisted with screening and background checks on potential new employees.
Maintained attendance-tracking log for employees.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Operations Support Associate Resume
Summary : Operations Support Associate with over 25 years' experience, Skilled Computer Operator experienced in monitoring different platforms (UNIX, AS400 and MVS) in a Data Processing environment. Possess strong trouble-shooting skills, Experienced as a trainer/instructor with extensive knowledge in batch operations.
Skills : Intermediate Computer , Troubleshooting, MS Word/office, Detail Oriented, Price Management, Operations And Inventory Management.
Description :
Reported to batch Operations Manager.
Worked with 6 other operators on ECS/UNIX, IBM/MVS and AS400 platforms.
Monitored jobs for clients using Control-M scheduling package.
Monitored UNIX using Control-M/Enterprise Manager scheduling package.
Ensured computer turnover is complete for the next shift.
Updated and generated daily reports and train other operators.
Responsible for monitoring and troubleshooting daily operations of the Data Center.
Experience
7-10 Years
Level
Management
Education
A.A.S.
Operations Support Associate Resume
Objective : To obtain an Operations Support Associate position as an active employee in a growing, reputable company where I can contribute via, hard work, my experience, proactive and positive attitude, to help for the benefit of the company and myself. AREA OF SKILLS Knowledge of different systems From Apple to Windows. Skills include(but not limited to) Power Point, Word, Excel, and Apollo.
Skills : Microsoft Office, Data Analysis, Customer Service, Account Reconciliation, Cash Handling, 10-Key By Touch.
Description :
Partnered with the account setup team to assure shipping materials are provided as needed.
Adhered to the confidentiality (HIPAA) requirements.
Provided administrative support to the Operations Support Team.
Directed and tracked shipping and receiving of supplies and specimens for the lab.
Ensured efficient Inventory control for more than $1.4 million in supplies monthly.
Served as point of contact for clients while providing high level of Customer Service.
Used Computer Skills: Microsoft Word, Microsoft Excel, Power Point, Outlook, Adobe Acrobat.
Experience
2-5 Years
Level
Executive
Education
BA
Operations Support Associate Resume
Headline : Operations Support Associate with 6 years of experience in Answering and assisting with customer inquiries, Identifying system problems and the resource to resolve those problems - including fixing JCL errors and restarting failed batch jobs, Listened attentively to caller needs to ensure a positive customer experience, Accessing electronic and paper cataloguing systems to look up product information and availability.
Processed and reviewed daily reports for discrepancies.
Filed paperwork and provide proof of deliveries.
Assisted all will call customers.
Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
Experience
5-7 Years
Level
Executive
Education
Associate's
Operations Support Associate Resume
Headline : Operations Support Associate is responsible for Liaising with HR departments to maintain compliance with company policies and regulatory requirements, Ensuring that all employees understand company policies and procedures, Ensuring that all employees are aware of any changes to company policies or procedures (e.g., changes to HR policy).
Managed Accounts Receivables (AR) from an automotive manufacturer employing more than 1,500 contract engineers.
Interacted with client comptrollers, audited electronic funds transfers, updated electronic ledgers, and provided account status reports to contract staffing managers.
Initiated procedures for electronic funds transfer between clients and the AR department and for reconciling department's monthly AR balances.
Liaison-ed between AR team and human resources to resolve corporate culture issues, leading to improved communication between workforce and middle management.
Audited legal documents containing financial dues sent to customers to ensure vehicles can be collected.
Acted as a member of the HR department’s senior leadership team when required (e.g., for a meeting on hiring or performance reviews).
Represented the HR department at senior management meetings (i.e., Board level meetings).
Experience
5-7 Years
Level
Executive
Education
Diploma
Operations Support Associate Resume
Summary : Operations Support Associate with 8+ years of experience in Overseeing the quality and test of software systems by using industry standard techniques such as software quality assurance practices, Performing all aspects of application architecture, system design, and device performance testing by using industry standard practices (such as Software Architecture), Providing technical support to engineers and testers in a timely manner.
Skills : Customer Service, Microsoft Office, Office, Clerical, Data entry, Warehouse, Stocking, Mentoring, Call center, Telecommunications, Sales, Retail, Technical support, Cash handling, Training, Management.
Description :
Charged with lead role of overall operations in office manager's absence.
Served as liaison for patient concerns/complaints, and pharmaceutical scripts when received.
Assisted with medical procedures and patient care as needed.
Assisted in Individual and Business Tax preparations and Computations.
Assisted in Preparation of Quarterly Estimated tax returns for Businesses.
Assisted in Payroll Services for small businesses including the providing of W2s and 1099's for tax filing purposes during tax season.
Administered systems or devices by using industry standard processes such as troubleshooting methods or A/B testing techniques (such as A/B Testing).
Experience
10+ Years
Level
Senior
Education
GED
Operations Support Associate Resume
Summary : Operations Support Associate with 11 years of experience in Using the Federal wire system to initiate large sums in outgoing wire transfers, Processing and crediting clients' daily deposits via a lockbox program, Maintaining the daily ACH program which includes; initiating credits and debits to clients' financial institutions, processing state and federal tax payments, Pennsylvania State Employee Retirement Systems (PSERS) payments and direct deposit of payroll payments.
Established new client accounts and updating existing client files per client request.
Accepted 30-60 incoming client calls daily from seven financial investment pools throughout the United States, and handled client issues and concerns while maintaining excellence in customer service.
Provided support for other team members as needed.
Partnered with operational areas within Wells Fargo Advisors / First Clearing Corporation to optimize the problem resolution process.
Accessed confidential brokerage accounts and provided information on trades, balances, dividends, cost basis, statements and confirmations.
Assisted with transfers, broker dealer changes and online navigation.
Provided client support for established client relationships.
Experience
10+ Years
Level
Senior
Education
Associate's
Operations Support Associate Resume
Summary : Operations Support Associate Professional with methodical investigative research skills,analytical thought processes and strong focus on confidentiality, regulatory requirements and compliance. Thirteen years in securities, financial services, operations and investments in the finance and banking industry. Additional experience in retail service management. Advanced knowledge of FINRA,SEC and State rules and regulations.
Skills : Microsoft Office, Adobe, Supportive Skills.
Description :
Used the Federal wire system to initiate large sums in outgoing wire transfers.
Processed and credited clients' daily deposits via a lockbox program.
Accepted 30-60 incoming client calls daily from seven financial investment pools throughout the United States, and handled client issues and concerns while maintaining excellence in customer service.
Provided support for other team members as needed.
Provided customer service excellence to all internal and external customers.
Maintained accurate and sufficient postage.
Acted as a liaison between third party vendors and our internal teams to ensure quality and on time delivery of products
Experience
10+ Years
Level
Senior
Education
B.A. In Political Science
Operations Support Associate Resume
Summary : Operations Support Associate is Ensuring system security is maintained through regular vulnerability scanning of resources as well as regular patching of the system(s) running on it(s), Developing a standard operating procedure (SOP) for each resource to be managed that includes adequate policies, procedures and procedures documentation that clearly describes how each resource will be.
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