Order Entry Representative Resume Samples

The job duty of an Order Entry Representative is to provide information to customers and process their orders on time. The Order Entry Representative Resume includes the following duties and tasks – checking inventory to ensure ordered materials are available, computing prices after computing discounts; handling customers complaints; preparing contracts and invoices; verifying customer information and updating the information, checking customer account for outstanding payments or dues; informing customers about shipping data; reviewing orders to check the accuracy, and filing copies of all received orders.

The job requirements are minimal and include only the following – knowledge of order entry, basic accounting skills, ability to multitask, extreme organization skills, accuracy, strong verbal and written communication skills, being comfortable with redundant work, and social skills. The representatives should have at least a high school diploma or a GED in order to get qualified.

Order Entry Representative Resume example

Order Entry Representative Resume

Summary : Polished professional who can build on successful history of building client relationships to deliver superior, personalized client service, cultivate strong business relationship.

Skills : Organization Skills, Management.

Description :

    1. Loyalty led to QVC's growth by provided distinguished customer service and rapport.
    2. Ensured satisfied customers by following the service excellence call expectations and department procedures to efficiently place customer orders.
    3. Provided relevant offers, up-sell products, and services, cross-sell, answer customer questions and make outbound calls to customers.
    4. Created an engaging interaction with our customers.
    5. Remained current by reading Hot News, bulletins, portal updates, site memos, electronic updates, and instant scrolling messages.
    6. Applied any new system updates or procedural changes.
    7. Attended and contribute to training sessions and team meetings.
    8. Performed other data services and clerical transactions associated with the fulfillment of customer orders.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Principles Of Real Estate


Order Entry Representative II Resume

Headline : To secured a rewarding position in which customer service proficiency, licensed securities industry experience, and people skills will be utilized to generate higher revenues and create greater market.

Skills : Client Services, Communication Skills.

Description :

    1. Processed inquiries and sales orders in a timely, accurate, and efficient manner.
    2. Worked with functional business organizations to keep process documentation updated, and highlight potential problems and possible solutions.
    3. Communicated effectively with customers, sales personnel, and internal staff.
    4. Resolved customer issues and proactively resolve processed issues that can contribute to customer dissatisfaction.
    5. Monitored sales practices and escalate potential compliance concerns for investigation.
    6. Recommended merchandise and services that met customers' needs.
    7. Informed customers by mail and telephone of order information, such as unit prices, shipping dates and any anticipated delays.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Psychology


Order Entry Representative/Co-ordinator Resume

Summary : Seeking an opportunity to work for an organization as a Front Office Administrator that will employ ability to manage customers and schedules to maximize its work and position in any given industry.

Skills : Office Administrative, Organization Skills.

Description :

    1. Entered a high volume of orders paying close attention to detail. Set up new accounts, contracts, and purchase orders.
    2. Worked in a fast-paced environment with a high desire for quality work and accuracy.
    3. Supported the Sales team, Internal Departments and customers providing a variety of tasks; including entry of orders, change orders.
    4. Performed necessary audits on incoming orders validating that the information provided is complete, accurate, and within company policy guidelines.
    5. Communicated with sales department personnel in ensuring the workflow is generated timely and accurately.
    6. Provided confirmation of completed orders back to the submitting party.
    7. Handled special projects as assigned by the Department Supervisor.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Order Entry Representative/Analyst Resume

Summary : Highly enthusiastic customer service professional with client interface experience. Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.

Skills : Management, Analytical Skills.

Description :

    1. Created new processes and systems for increasing customer service satisfaction.
    2. Excelled in exceeding daily credit card application goals.
    3. Cross-trained and provided back-up for other customer service representatives when needed.
    4. Computed accurate sales prices for purchase transactions.
    5. Regularly sought opportunities to upsell and add on additional merchandise.
    6. Guaranteed positive customer experiences and resolved all customer complaints.
    7. Handled all the incoming calls from customers that placed orders out of the Harry and David catalog.
    8. Answered the phone and enter all the customers' information and their order numbers, and then ask the customer about other items.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Order Entry Representative I Resume

Objective : Bookkeeper with strong technical proficiency and commitment to accuracy in financial data entry and financial record keeping. Desires an accounting position in a general office setting.

Skills : Interpersonal Skills, Organization Skills.

Description :

    1. Projected an energetic attitude, warm welcome and positive image of QVC over the phone.
    2. Communicated with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required.
    3. Maintained objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.
    4. Input all concerns or suggestions for company follow-up, as well as survey responses.
    5. Resubmitted any system designated corrections.
    6. Adhered to department guidelines when servicing our customers.
    7. Treated people with respect under all circumstances, instill trust in others, and uphold the values of the organization.
    8. Listened carefully to our customers to ensure appropriate responses.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Order Entry Representative III Resume

Summary : Working with customers to resolve their company local telephone issues, setting up local phone system installation and telephone system activations for large companies.

Skills : Supervisor, Team Building, Telephone Skills, Medical Terminology.

Description :

    1. Maintained logs of activities and completed work.
    2. Provided product information, Up-sell Gold Coverage, input customers orders in the system, Track packages, process reshipments, returns, and replacements.
    3. Responded to incoming calls and place orders for numerous QVC products.
    4. Checked order status and request reship.
    5. Assisted members with billing questions.
    6. Set up product pick up for damaged items.
    7. Provided world-class customer service to our customers.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Order Entry Representative/Executive Resume

Headline : Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations.

Skills : Organization Skills, Decision Making Skills.

Description :

    1. Reviewed to Perform data entry of ICD-9 codes, patient demographics, and insurance information.
    2. Compared and reconciled tests ordered on laboratory requisition to prepopulated data in the billing system.
    3. Reviewed orders and records to assure accuracy.
    4. Maintained production level for data entry of approximately 50-60 per hour.
    5. Maintained an error rate for data entry of less than 1%. Reviewed and corrects eligibility rejections.
    6. Remained current on major insurance plans including Medicare and distinguishes the difference between plan types to include HMO, PPO.
    7. Provided lab reports and lab requisitions as requested by United Healthcare and Humana.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Billing

Asst. Order Entry Representative Resume

Objective : Customer Service Specialist with data entry experience of keying orders for multiple Business units. Key strengths include multitasking and being extremely accurate.

Skills : Problem Solving Skills, Technical Skills.

Description :

    1. Responsible for entered fax and email orders as well as providing Workplace customers with a world-class experience.
    2. Achieved accuracy or better for six straight months.
    3. Established and determined correctly cut off times for incoming orders to ensure promised delivery times are met.
    4. Utilized multiple open computer screens to effectively multi-task and complete order processing.
    5. Assigned to handle updating excel spreadsheets for the State Of Texas account.
    6. Able to process out of individuals in the department.
    7. Interacted with customers to retrieve missing order information and product codes to ensure completion of order transactions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Lead Order Entry Representative Resume

Headline : Obtain a career in a customer service or secretarial/office support role, which would allow to utilize the knowledge and experience that acquired to increase customer satisfaction.

Skills : Communication Skills, Critical Thinking.

Description :

    1. Scanned, copy and printed documents using an all-in-one printer.
    2. Created cover letters, and send and receive faxes.
    3. Entered and update confidential vendor company information, such as contact name, phone number, fax number, e-mail address.
    4. Entered orders and acknowledge them to customers.
    5. Provided the status of orders, and if needed, notify customers of issues with orders.
    6. Responsible for ensured that orders are entered correctly and to each customer's satisfaction.
    7. Utilized the computer system to enter all orders received by fax, e-mail, and mail.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Diploma

Order Entry Representative/Analyst Resume

Summary : Resolve their company local telephone issues, setting up local phone system installation and telephone system activation for large companies.

Skills : Interpersonal Skills, Risk Management.

Description :

    1. Maintained logs of activities and completed work. Strong people-oriented leadership skills.
    2. Catered to inbound customers' needs of products demonstrated on-air.
    3. Trained new employees Organization of new materials and coding Scheduling of appointments for reps.
    4. Provided product information, mailed out catalogs.
    5. Input customers orders placed via phone, web, and fax or in person.
    6. Tracked packages, processed reshipments.
    7. Provided product information, mailed out catalogs.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Order Entry Representative Resume

Summary : To obtain a position in the customer service field that will allow room for growth and opportunity within that facility.

Skills : Communication Skills, Listening Skills.

Description :

    1. Assisted contract customers with placing office supply orders via fax and email in a timely and accurate manner.
    2. Assisted sales representatives with placing special orders and in researching previous customer invoices.
    3. Selected to process Standing Orders for specific repeat customers and adjust account notes as needed.
    4. Selected for Special Projects from information on Excel spreadsheets.
    5. Helped to train new members added to the department.
    6. Assisted co-workers with problems, account information and completing tasks.
    7. Selected to serve on problem-solving task force within the department.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Accounting