An Organizational Development Manager is responsible for planning, developing, and administering development and training programs for the company employees. Common roles and responsibilities associated with the post are listed on the Organizational Development Manager Resume as – directing the needs assessment for training and staff development, identifying and incorporating best practices and lessons learned into program plans, developing learning activities, audio-visual materials, instructor guides, and lesson plans, reviewing evaluations of training courses, and accomplishments, training employees on HR issues and practices; and presenting course materials.
To ensure success in this area, the following skills and abilities are required – excellent verbal and written communication skills, proven effective management skills, proficiency with MS Office Suite or related software, and strong presentation skills. The ability to adapt to a variety of multimedia training platforms and methods is also needed. Most of these Development Managers have a business administration background.
Summary : Over 10+ years of leadership experience in Healthcare management Do you need textbooks, workbooks, or training materials developed (classroom and computer-based) Or maybe, you need workshops or retreats developed or facilitated If so, I would enjoy speaking with you more about how I could help you achieve your education department's vision and goals.
Skills : MS Office, Organizational Skills.
Description :
Served as Organizational Development Manager/Instructional Designer responsible for the design and development of training curriculums for over 3 thousand employees.
Primarily responsible for the design and development of soft skill, professional development and new hire curriculums for the entire Call Center Division (consisting of Michigan, Nevada, Costa Rica and India).
Utilized needs analysis, gap analysis, focus groups, corporate goals/initiatives and Kirkpatrick's four levels of evaluation to propose new or enhanced training curriculums for employees.
Designed using the ADDIE model and Adult Learning Theory Principles.
Redesigned the Collection Call Center New Hire training which directly decreased the turnover rate by 30%.
Designed and developed numerous soft skill courses such as; negotiations, anger management, time management, defusing irate customers, dealing with no, communication strategies as well as several others.
Utilized Kirkpatrick's Level 4 evaluation to gage a yearly profit increase in collections of 25%.
Experience
10+ Years
Level
Senior
Education
MS
Organizational Development Manager Resume
Summary : Specifically interested in an Adjunct Professor position with an emphasis on training undergraduate and graduate-level psychology, counseling, organizational development, and leadership courses online or in person. Three years experience teaching and assisting in formal classroom graduate-level education on topics including clinical, group, and family systems therapy, and DSM-5.
Skills : Sales, Training Skills.
Description :
Responsible for developing the strategy and planning and execution of training programs for TMG Health employees (operational and professional).
Responsible for assessing the training needs of TMG Health employees to develop programs and content, and administer the appropriate programs to meet those needs.
Worked with operational areas to convert Instructor Led Programs to blended virtual programs utilizing multiple methods and modalities (Claims, Customer Service, and Enrollment).
Developed annual training strategy and plans for employees to include detailed training plans, timelines, training analysis and assessments, development of content and facilitation of training programs.
Administered TMG Learning Strategy by conducting levels 1-4 training evaluations - to determine the success and retention rates of knowledge transfer and responds appropriately to continuous improvement opportunities.
Supported all business units, by determining best method of delivery of content including, but not limited to; traditional stand up training, job aids, self-paced/self-directed web based training, videoconferencing, online collaboration tools and coaching programs.
Collaborated with Recruitment, ensures a positive "on boarding" experience for new employees.
Experience
7-10 Years
Level
Management
Education
MS
Organizational Development Manager Resume
Headline : Results-driven Organizational Development Manager professional with strengths in full life cycle learning talent program development, process improvement and institutionalization, talent and skills assessments, learning needs and metric analysis, competency modeling, and 360 coachings. Demonstrates strong customer focus, initiative, and intuition.
Skills : Human Resources, Organizational Development, Performance Management, Employee Relations, Recruiting, Leadership Development, Change Management, Training, Facilitation, Root Cause Analysis, Diversity and Inclusion, Regulatory Compliance.
Description :
Provided guidance and direction to a team of specialists within the Organizational Development Department.
Lead employees to accomplish results by communicating job expectations and conducting job performance appraisals.
Developed performance improvement plans and provided effective performance feedback, with the assistance of Human Resources, when necessary.
Conducted goal setting workshops with the team to establish the key performance indicators and development plans for the following calendar year.
Collaborated in the development and implementation of the strategic plan and provided quarterly status reports to the Executive Director.
Evaluated different Learning Management Platforms (LMS) and implemented an e-learning training center.
Conducted needs analysis, instructional analysis, design, development, delivery, & evaluation of all trainings programs.
Experience
5-7 Years
Level
Executive
Education
Master In Business Administration
Organizational Development Manager Resume
Summary : Corporate Social Responsibility Created and lead a non-profit organization, Human Connexus Foundation, that provides financial assistance to families while a loved one is dealing with a medical condition. Led an international team in developing workforce strategies by partnering with college and universities around the world to ensure workforce readiness for Intel Corporation manufacturing facilities.
Solid knowledge of labor laws, coaching/employee relations, policy development, learning and performance, and benefits administration.
Demonstrated skills in the areas of leadership, negotiation, conflict resolutions, and investigations.
Focused on partnering with clients to be successful, encompassing a variety of HR Disciplines.
Focused on corporate goals and a true relationship builder.
Ability to work in a fast-paced environment while handling multiple tasks.
Designed a Manager Development Program using coaching and mentoring techniques.
Designed and implemented competency models for each occupational group to identify critical skills, attitudes, and knowledge for all positions.
Experience
7-10 Years
Level
Management
Education
MS
Organizational Development Manager Resume
Headline : Helping design, and ultimately be accountable, for the execution of training programs, and also Assessing training and development needs through analysis, surveys, interviews, focus groups, etc with leaders and end-users.
Skills : Managing Skills, Training Skills.
Description :
Trained was so successful that I was able to teach a class about communication issues on multiple occasions at our corporate headquarters.
Developed online training for employees using Quest design software that was SCORM compliant.
Partnered with IT to create a single database with a web interface for training that has eliminated time-consuming and error-prone data exportation.
Followed all credit union policies and procedures; including policies and procedures for customer identification and all BSA requirements.
Provided leadership in organization culture development.
Defined change management processes to improve business performance and to develop an equity-driven culture throughout the organization.
Led the execution of learning and employee development strategies to meet short- and long-term business needs and position the organization for the future.
Experience
5-7 Years
Level
Executive
Education
BA
Organizational Development Manager Resume
Summary : Over 17 years of experience in developing and teaching classes on a wide variety of topics. Progressively responsible experience in training other professionals in industrial safety, process improvements, quality improvements, environmental issues, professional communications, handling employee issues, and problem-solving techniques in a multi-million dollar operation.
Skills : MS Office Applications, Leadership Development, Lean Manufacturing, Professional Coaching.
Description :
Responsible for assessing knowledge gaps for each exempt employee and developing individual education plans for them.
Completed Six-Sigma Green Belt training.
Worked with a Six-Sigma trained team to reduce variations in the manufacturing process which would result in tangible savings for the plant.
Responsible for training the employees affected by the process changes so that they would not revert back to old habits.
Taught exempt level employees the Leading for Performance course, developed by Wilson Learning, which covers topics such as interpersonal skills, motivating employees, delegating responsibilities, goal setting, coaching employees, legal and effective interviewing, and conflict management skills.
Able to teach a class about communication issues on multiple occasions at our corporate headquarters.
Supported management by creating learning opportunities to bridge job performance gaps.
Experience
10+ Years
Level
Senior
Education
B.A. In Theology
Organizational Development Manager Resume
Headline : Staying abreast of functional, product, and process changes to incorporate into training, Maintaining the evolution of training materials to ensure consistency and relevant information being taught is most recent.
Skills : Microsoft Office, Managing Skills.
Description :
Used comprehensive business and office administration expertise to maintain efficiencies, providing practitioners and staff the freedom to collaborate and deliver consistent patient care in accordance with best practices.
Interacted with patients and personnel to ascertain information and resolve issues that create barriers to care, services, and customer satisfaction.
Participated in survey construction, analysis of data, and interpretation of results for patient, employee, and physician satisfaction.
Generated weekly reports utilized by Senior Leadership/Board of Directors and hospital CEO.
Expertly coordinated logistical requirements among practitioners, support staff, patients, and third-party vendors.
Targeted and liaised among directorships and other professionals for team-building opportunities.
Consistently ensured that the implementation and evaluation of quality and safety-related policies, practices, programs, and services remained consistent with management's established goals and objectives.
Experience
5-7 Years
Level
Executive
Education
Associate Of Arts In Business
Organizational Development Manager Resume
Objective : Seeking to diversify my professional career in an organization where I can utilize my skills and gain further experience while enhancing the county's productivity and reputation. Ideally, participating in the development of organizational improvement processes, multiple projects to achieve strategic business goals, and advancing operations and staffing processes. The position should allow for personal and professional growth commensurate with achievements.
Skills : Organizational Development, Training & Development, Training Development, Leadership Development, Coaching, Change Management, Planning Skills.
Description :
Developed personnel policies and procedures to attract and retain a quality workforce.
Workload allocation, training and development, and improvement of performance reviews.
Reformed employee handbooks including processes, policies, and onboarding processes.
Administered company organization charts and employee directories.
Supervised evaluations and merit increase schedules.
Identified strategies and prepared detailed recommendations to improve contracts, sales, customer service, and risk management.
Organized facilities operations services.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Organizational Development Manager Resume
Objective : Proven ability to lead Sales, Operations, Organizational Development, Human Resources teams to accomplish goals across varied markets. Capable of driving talent development across Sales, Distribution, Operations, and Human Resources function. Proven ability to drive operational excellence and efficiencies in Sales, Distribution, Operations, and Human Resources functions.
Skills : Organization Strategy, Key Role Development, Program.
Description :
Responsible for the leadership and management of the organizational development team in the Southwest Texas Division.
Aggressively manage training expectations and results across varied marketplaces through good collaboration in multiple functions (i.e. Sales, Key Accounts, Operations, Logistics, Human Resources, and Distribution, etc.) and proactive communication with local sales management organizations.
Worked with Division, Branch/Sales Center and Human Resources management to drive employee development and accountability.
Served as a consultant on the Corporate Organizational Development Leadership advisory board.
Ensured local customer relationships were well managed and leveraged for incremental activity.
Championed and led innovative solutions for the business through People Development Systems, Recruiting, Hiring, Targeted Selection, Performance Appraisal Applications, Interviewing, Recruit-Max, Talent Development Committees, Skill Soft, Refreshing Start Orientation, Management Essentials, Management Acceleration Programs, Leadership in Action, Connecting with Customers Track I and II, AC Nielsen training, Category Development, Merchandiser Training Program, Ten Danger Zones for Supervisors, Inclusion Training, Driver Hand Held Training, Outreach, Fridge Pack Rollout, and Training, etc.).
Forecasted and planned budget of $850,000 as well as delivery of P&L as it related to sales training implementation and operating expense.
Experience
2-5 Years
Level
Executive
Education
MS
Organizational Development Manager Resume
Headline : A detail-oriented professional, with over 25 years of success, in all aspects of human resources administration, business management, and employee relations. Excellent communication and interpersonal skills, adept in coordinating efforts of internal associates to achieve company goals. Experienced in improving processes and procedures for increased productivity.
Recruited to address three mission-critical issues: align the hourly manufacturing training and compensation system with manufacturing goals and business results; overhaul the on-boarding process for salaried manufacturing positions to increase retention; develop a targeted training program for manufacturing.
Directed efforts of 26 Manufacturing Operator trainers; travel throughout the U.S.
Drove changes to the onboarding process for salaried manufacturing that catapulted completion of on-boarding tasks from less than 50% to more than 90% in just three months, while simultaneously increasing retention of plant managers 66%.
Conducted statistical analysis of poor business performance following a rapid influx of employees, correlating increased rejects with inexperience in key roles.
Convinced leadership to alter hiring processes, which led to smoother throughput due to reduced backlog.
Collaborated with Lean Six Sigma black belt instructor and executives to develop custom content for problem-solving training that had previously been evaluated as "canned" and difficult to apply to business issues.
Revamped the leadership training program, which has been key in facilitating the company's culture shift and has improved the retention of supervisors and junior managers.
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