Intake Coordinator Resume Samples

An Intake Coordinator will admit new patients and residents into facilities by completing necessary admission paperwork and verifying insurance documents. A well-drafted Intake Coordinator Resume indicates the following duties – conducting initial evaluations to determine the needed treatment level, conducting admissions into the digital systems, completing admission paperwork, verifying insurance of each patient, calling insurance companies to inquire about coverage; collecting and processing co-pays; answering incoming calls; scheduling appointments, performing clerical tasks such as filing, copying and faxing; and maintaining patient charts.

Job duties vary based on facility and industry, but the needed skills are universally common and include the following – excellent verbal communication, customer service skills, data entry skills, computer skills; and excellent time management skills. Education requirements for this post vary by employer, while some facilities need only a high school diploma or GED; others prefer a master’s degree in counseling or social work.

Looking for drafting your winning cover letter? See our sample Intake Coordinator Cover Letter.

Intake Coordinator Resume example

Intake Coordinator Resume

Objective : Compassionate Intake Coordinator with 2 years of experience in healthcare settings, specializing in patient onboarding and care coordination. Adept at managing patient inquiries, maintaining accurate records, and collaborating with multidisciplinary teams to ensure seamless service delivery. Eager to leverage my skills in communication and organization to enhance patient experiences and support operational efficiency.

Skills : Healthcare Software Proficiency, Patient Records Management, Effective Communication Skills, Data Entry Accuracy

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Description :

  1. Organized and maintained patient files, ensuring compliance with healthcare regulations and timely access to information.
  2. Coordinated patient admissions and follow-ups, effectively managing communication between patients and healthcare providers.
  3. Reviewed and verified patient information for accuracy, facilitating a smooth intake process.
  4. Utilized electronic health record systems to document patient interactions and track service outcomes.
  5. Monitored action items and established follow-up protocols to enhance operational efficiency.
  6. Assisted in the development of outreach initiatives to educate patients about available services.
  7. Collaborated with multidisciplinary teams to address patient needs and improve overall care delivery.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.S. Health Admin.


Specialized Intake Coordinator Resume

Headline : Dynamic Specialized Intake Coordinator with 7 years of comprehensive experience in managing patient intake processes and optimizing care pathways. Expert in maintaining compliance with healthcare regulations and fostering collaboration among diverse teams. Committed to enhancing patient satisfaction through effective communication and meticulous case management.

Skills : Confidentiality Practices, Presentation Development, Data Analysis And Reporting, Email Management, Patient Management Systems

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Description :

  1. Received and processed referrals from various healthcare providers, ensuring accurate and timely intake.
  2. Managed a caseload of over 300 patients, tracking authorizations and care plans effectively.
  3. Communicated referral details to central intake staff and branches to facilitate seamless service delivery.
  4. Monitored and updated cases based on changes in patients' financial or employment status.
  5. Processed health benefit authorization requests in compliance with established guidelines.
  6. Conducted general intake for inpatient admissions, ensuring HIPAA compliance and accurate data capture.
  7. Provided exceptional customer support by addressing inquiries from providers regarding inpatient services.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
B.S. in HCA


Intake Coordinator Resume

Summary : Dedicated Intake Coordinator with a decade of experience in healthcare, proficient in patient intake management and care coordination. Skilled at fostering collaboration among healthcare teams, ensuring compliance with regulations, and enhancing patient outcomes through effective communication and resource utilization. Passionate about optimizing service delivery and improving patient experiences.

Skills : Regulatory Compliance, Presentation Software Proficiency, Analytical Skills, Healthcare Management Software, Electronic Health Records (ehr) Management, Conflict Resolution

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Description :

  1. Validated medical necessity of treatments and assisted in discharge planning based on established criteria.
  2. Conducted concurrent reviews of acute and sub-acute services, ensuring adherence to authorization guidelines.
  3. Proactively anticipated patient needs throughout the care continuum, collaborating with providers for optimal outcomes.
  4. Coordinated interdisciplinary team efforts for efficient discharge planning and resource utilization.
  5. Monitored utilization trends, reporting findings to medical directors for quality improvement initiatives.
  6. Facilitated evidence-based resource utilization, enhancing patient care quality.
  7. Acted as a clinical resource for teams, providing guidance on approved criteria and treatment alternatives.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
B.S. Health Admin.

Support Intake Coordinator Resume

Objective : Dedicated Support Intake Coordinator with over 5 years of experience in streamlining patient intake processes and enhancing service quality. Proficient in managing patient referrals, verifying insurance, and collaborating with healthcare teams to ensure efficient care delivery. Committed to fostering positive patient experiences through effective communication and meticulous case management.

Skills : Patient Intake Management, Document Management, Clinical Knowledge, Patient Advocacy, Office Administration, Record Keeping

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Description :

  1. Gathered essential information from referral sources to compile comprehensive intake packets for clinical assessment.
  2. Verified primary care physician acceptance for home health service follow-up.
  3. Conducted Medicare and insurance eligibility checks, negotiating reimbursement terms with providers.
  4. Submitted completed intake packets with verification to nursing directors for review and approval.
  5. Notified referral sources of patient acceptance and coordinated geographic placements.
  6. Scheduled and staffed patient visits with clinicians based on orders and locations.
  7. Acted as a liaison between clinical staff and office personnel, updating on patient status and transitions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AAS Health Sciences

Intake Coordinator Resume

Objective : Enthusiastic Intake Coordinator with 2 years in healthcare, focused on patient intake and care coordination. Proficient in managing referrals, ensuring compliance, and maintaining accurate records. Skilled in fostering effective communication between patients and healthcare teams to enhance service delivery. Looking to leverage my organizational abilities and compassion to improve patient experiences and operational workflows.

Skills : Patient Management Software, Data Entry And Analysis, Patient Communication, Confidentiality Compliance, Insurance Verification Systems, Referral Management Systems

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Description :

  1. Coordinated patient referrals, ensuring timely notification to insurance providers for prior authorizations.
  2. Processed home health DME and infusion orders, maintaining accuracy and compliance.
  3. Managed incoming faxes, assigning tasks to appropriate team members for efficient workflow.
  4. Handled patient and physician complaints with discretion, documenting and escalating issues as needed.
  5. Maintained accurate electronic and hard copy patient files, ensuring confidentiality and compliance.
  6. Collaborated with healthcare teams to ensure seamless patient transitions and care continuity.
  7. Communicated effectively with patients and families, providing clear information and support.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
AAS Health Science

Scheduling Intake Coordinator Resume

Objective : Detailing dynamic scheduling and intake coordination over 2 years in healthcare, I excel in managing patient referrals, ensuring timely admissions, and fostering collaboration among teams. My proficiency in data management and communication enhances operational efficiency and patient satisfaction. I aim to bring my strong organizational skills and commitment to quality service to a dedicated healthcare environment.

Skills : Bilingual Communication, Follow-up Coordination, Data Entry Skills, Database Management

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Description :

  1. Coordinated multidisciplinary schedules for home health agency staff to optimize resource allocation.
  2. Managed daily scheduling of new patient admissions, ensuring compliance with intake procedures.
  3. Entered patient data accurately into the electronic health record system to maintain data integrity.
  4. Proactively rescheduled patients to maximize efficiency and reduce appointment gaps.
  5. Assisted patients and families in resolving inquiries related to care and services.
  6. Utilized automated record systems to access and edit patient information effectively.
  7. Communicated scheduling conflicts and resolutions to patients, enhancing their experience.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
AAS Health Sciences

Intake Coordinator Resume

Objective : Motivated Intake Coordinator with 2 years of experience in healthcare settings, excelling in patient intake and data management. Proficient in coordinating care, handling patient inquiries, and ensuring compliance with regulations. I aim to enhance patient experiences through effective communication and collaborative teamwork, driving operational efficiency and service excellence.

Skills : Regulatory Knowledge, Bestnotes System (expert), Case Management Software (proficient), Ipad Integration For Care Coordination, Filemaker Pro Database Management, Healthcare Database Management (expert)

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Description :

  1. Managed the timely collection of patient information for accurate data entry.
  2. Maintained compliance with documentation standards and protocols.
  3. Collaborated with clinical staff to address patient needs and inquiries.
  4. Ensured meticulous maintenance of patient records for follow-up care.
  5. Facilitated communication between patients and providers to enhance service delivery.
  6. Identified outstanding requests and escalated issues to clinical teams.
  7. Supported team members in optimizing communication processes with healthcare providers.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
A.S. Health Admin.

Junior Intake Coordinator Resume

Objective : Detail-oriented Intake Coordinator with over 5 years of experience in healthcare settings. Skilled in managing patient intake processes, ensuring accurate data collection, and facilitating communication between patients and medical staff. Committed to providing exceptional customer service and improving patient satisfaction while maintaining compliance with healthcare regulations.

Skills : Feedback Implementation, Training And Onboarding, Health Information Systems, Referral Coordination, Billing Knowledge, Service Orientation

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Description :

  1. Managed patient intake processes to ensure accurate data collection and documentation.
  2. Coordinated scheduling of appointments for new and returning patients efficiently.
  3. Coordinated patient care, housing, medication administration, and documentation with skilled nursing facilities, pharmacies, and hospitals.
  4. Ensured maximum third-party reimbursement through participation in insurance verification and authorization processes.
  5. Communicated with patients to gather necessary information for intake forms.
  6. Participated in the after-hours on-call schedule, ensuring continuous patient support.
  7. Communicated care procedures to family members and caregivers, providing support during sensitive transitions for end-of-life patients.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
AHS

Intake Coordinator Resume

Headline : Results-oriented Intake Coordinator with 7 years of experience in healthcare, specializing in patient intake and care management. Proficient in processing patient referrals, ensuring compliance with regulations, and coordinating with multidisciplinary teams. Driven to enhance patient satisfaction through effective communication and streamlined operations, I am eager to contribute my expertise to improve service delivery.

Skills : Data Entry, Patient Care Coordination, Patient Record Management, Active Listening, Follow-up Procedures, Documentation Skills

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Description :

  1. Managed patient data entry and maintained accurate records for new and existing patients.
  2. Coordinated clinician schedules based on patient needs and authorization requirements.
  3. Served as the primary liaison between clinical teams, administrative staff, and patients.
  4. Ensured compliance with policies regarding record retention and confidentiality.
  5. Prepared clinical documentation for new patients upon referral and conducted reviews at discharge.
  6. Maintained a systematic filing process for patient documents and active files.
  7. Developed a tracking system to ensure timely updates of clinical records per regulatory standards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BSHA

Intake Coordinator Resume

Objective : Dedicated Intake Coordinator with 2 years of experience in healthcare, focused on optimizing patient intake processes and enhancing care continuity. Proficient in managing patient data, coordinating with healthcare teams, and ensuring compliance with regulations. Committed to improving patient outcomes through effective communication and meticulous record-keeping, I aim to contribute to organizational success.

Skills : Data Entry Proficiency, Data Management, Telephonic Skills, Patient Interaction, Interpersonal Skills

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Description :

  1. Verified patient information and initiated pre-certification processes in compliance with departmental guidelines.
  2. Obtained re-authorizations as necessary and ensured timely communication with payers.
  3. Facilitated referrals to financial assistance for uninsured patients according to policies.
  4. Coordinated information flow among clients, families, and healthcare professionals to ensure seamless care.
  5. Educated clients and families about available clinical and non-clinical programs, ensuring accurate documentation.
  6. Analyzed insurance requirements for effective authorization and referral processes.
  7. Ensured complete admission paperwork was processed within 24 hours to facilitate timely patient care.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
AAS in Health Sciences

Associate. Patient Intake Coordinator Resume

Objective : Compassionate Patient Intake Coordinator with 2 years of dedicated experience in healthcare. Skilled in managing patient registrations, ensuring compliance, and enhancing communication between patients and providers. Eager to apply my organizational abilities and commitment to quality care to improve patient satisfaction and streamline intake processes.

Skills : Patient-centric Communication, Effective Team Collaboration, Feedback Collection, Data Analysis, Scheduling Appointments

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Description :

  1. Completed patient registration packets and entered data into clinical systems accurately.
  2. Managed medical record releases for radiology, pathology, and lab reports efficiently.
  3. Facilitated medication refill requests by liaising with pharmacies via fax and phone.
  4. Conducted patient check-ins and check-outs, collected co-pays, and updated accounts using Allscripts.
  5. Scheduled and confirmed patient appointments, providing necessary preparation instructions.
  6. Performed intake of initial patient referrals, collecting comprehensive demographic and medical information.
  7. Maintained effective communication with patients to address inquiries and provide support.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
AAS in Health Sciences

Patient Intake Coordinator/Coordinator Resume

Objective : Skilled Patient Intake Coordinator with 5 years of experience optimizing patient onboarding and streamlining intake processes. Proficient in managing patient information, verifying insurance, and ensuring compliance with healthcare regulations. Committed to enhancing patient satisfaction through effective communication and collaboration with healthcare teams to deliver exceptional service.

Skills : Patient Billing Management, Patient Education, Resourcefulness, Analytical Thinking, Stress Management, Professionalism

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Description :

  1. Manage incoming calls from patients and referral sources, providing accurate information and support.
  2. Process orders from physicians to initiate patient services efficiently.
  3. Ensure timely and accurate patient information processing, maintaining high data integrity.
  4. Coordinate new patient services and manage scheduled deliveries effectively.
  5. Verify insurance coverage and obtain authorizations to facilitate billing accuracy.
  6. Address and resolve patient issues promptly, ensuring a positive experience.
  7. Maintain organized and up-to-date patient files for compliance and reference.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AAS Health Sciences

Patient Intake Coordinator Resume

Headline : Seasoned Patient Intake Coordinator with 7 years of expertise in streamlining patient onboarding and enhancing care coordination. Proven ability to manage inquiries, ensure compliance with healthcare regulations, and collaborate effectively with multidisciplinary teams. Dedicated to improving patient satisfaction and operational efficiency through exceptional communication and organizational skills.

Skills : Patient Interaction Skills, Interpersonal Communication, Patient Intake Process, Training And Mentoring, Customer Service, Medical Terminology

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Description :

  1. Managed incoming patient inquiries and coordinated appointments, ensuring efficient service delivery.
  2. Maintained accurate patient records and documentation for compliance with healthcare regulations.
  3. Collaborated with healthcare professionals to facilitate smooth patient transitions and care continuity.
  4. Conducted orientation sessions for new patients to explain services and procedures.
  5. Acted as an advocate for patients, resolving issues and addressing concerns promptly.
  6. Utilized electronic health record systems for data entry and retrieval, ensuring accuracy.
  7. Trained staff on patient intake best practices to enhance overall operational efficiency.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
AAS-HIM