Payment Operations Specialist Resume
Objective : As a Payment Operations Specialist, responsible for processing all payments, contractual, and patient responsibilities received in a timely and accurate manner.
Skills : Demonstrated interpersonal skills, Persuasive, Stakeholder engagement, and Negotiation skills.
Description :
- Served as the primary point of contact for all inbound payment inquiries, including but not limited to ACH, wires, checks, and credit card payments.
- Responded to customer inquiries in a timely and professional manner, providing accurate and complete information according to company policies.
- Investigated and resolved customer complaints in a satisfactory manner.
- Processed customer payments accurately and in a timely fashion, according to company guidelines.
- Monitored incoming payments for fraud and took appropriate action when necessary.
- Reconciled processed work by verifying entries and comparing system reports to balances.
- Maintained up-to-date knowledge of company products, services, and procedures.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's Degree in Finance
Payment Operations Specialist Resume
Summary : As a Payment Operations Specialist, responsible for maintaining cash logs and reports for documentation and future reference, Working to ensure on a daily, weekly, and monthly basis that payments are correctly allocated and reconciled to the appropriate bank accounts.
Skills : Operations knowledge in payments-related disciplines.
Description :
- Reviewed payment requests from businesses to ensure that they comply with policies and procedures.
- Tracked payments to vendors and reviewed payment status to identify any issues that may have occurred during processing.
- Reviewed account activity to determine whether any fraudulent activity has occurred.
- Prepared reports on accounts payable activity such as delinquencies and exceptions.
- Reconciled accounts payable ledgers with bank statements or journals of the company’s financial institution.
- Processed checks, money orders, credit card payments, wire transfers, and other forms of payment.
- Coordinated with banks, auditors, and other parties involved in the payment process.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Accounting
Payment Operations Specialist Resume
Summary : As a Payment Operations Specialist, performed a variety of accounting functions in the accounts receivable area. Responsible for posting insurance remits and patient remits, as well as working payment reject lists and non-paid correspondence.
Skills : Time management, organizational, Analyze accounts receivable, Multi-tasking.
Description :
- Investigated errors or other issues with invoices or payments received by businesses for goods or services rendered.
- Reviewed and approved invoices for payment before sending them to accounting for processing.
- Built ownership of payment-related processes.
- Monitored payment transactions and solve payment-related questions
- Executed transactions that need manual intervention.
- Monitored and maintained the liquidity of our nostro accounts at partner institutions and payment systems.
- Provided reports on operating volumes and other related data.
Experience
7-10 Years
Level
Management
Education
Associate's degree in Finance
Payment Operations Specialist Resume
Objective : As a Payment Operations Specialist, responsible for ensuring that payments made by customers or businesses are processed correctly and in a timely manner. They may also be tasked with resolving any issues that arise with these transactions, such as errors or other problems.
Skills : Knowledge of payment processing systems, Problem-solving, and communication.
Description :
- Provided input and drove efficiency improvement on your daily tasks
- Maintained constant communication with the team to ensure a smooth customer experience.
- Analysed and resolved settlement exceptions, and escalated risk items to management and the business.
- Responsible for providing a disciplined approach, using enterprise tools and best practices, in providing support/guidance to the Business Unit.
- Supervised and executed day-to-day supervision of payment activities, Foreign Exchange (FX) / Money Markets (MM) trade confirmation and settlement, and daily trust fund rebalancing process to enable efficient provision of services and compliance with regulatory requirements.
- Assisted the team head in the implementation of ad–hoc duties and assignments.
- Implemented control and security measures to protect the Bank from operational risks.
Experience
2-5 Years
Level
Executive
Education
Bachelor’s Degree in Business
Payment Operations Specialist Resume
Objective : As a Payment Operations Specialist, supported the Domestic Payment Operations by attending to a range of activities to ensure that Managers/Team Leaders are facilitated in the provision of an efficient and high-quality service to internal and external customers.
Skills : Strong Experience when problems need escalation to ensure timely and correct outcomes.
Description :
- Assisted Operations subject matter experts (SMEs) with understanding project scope and objectives.
- Researched refund check issues.
- Monitored the competition, any changes in the marketplace, and regulatory environment that could influence contract elements and terms.
- Conducted a global end-to-end review of payment processes and created the global TOM.
- Created the global change plans to implement the TOM, including staff, systems, locations, and budget, and implement the agreed TOM.
- Ensured a controlled, automated, and risk-mitigated process.
- Developed a detailed knowledge of the organization and each of the workstreams to be able to capture all relevant data to be able to carry out the responsibilities of the role.
Experience
0-2 Years
Level
Junior
Education
Bachelor’s degree in Accounting
Payment Operations Specialist Resume
Objective : As a Payment Operations Specialist, responsible for managing the day-by-day execution and completion of all client Payment demands, client FX trade, and associated service support functions.
Skills : Working knowledge of payment processing systems and applications.
Description :
- Optimized operational processes and procedures for maximum efficiency while maintaining quality standards.
- Assisted with the implementation of new processes and procedures.
- Identified ways to improve customer experiences.
- Ordered supplies and maintained inventory levels.
- Oversaw the operations team and assigned tasks.
- Trained new employees and ensured that health and safety regulations were followed.
- Interacted with customers and suppliers, answering questions, and resolving issues.
Experience
0-2 Years
Level
Fresher
Education
Bachelor’s degree in Finance
Payment Operations Specialist Resume
Summary : As a Payment Operations Specialist, managed the Payment Operations team including training, development, performance measurement, and support processes.
Skills : Experience in working through problems to provide a positive outcome.
Description :
- Calculated, adjusted, and processed compensation/ commission payments for agents and brokers in an accurate and timely fashion.
- Received and responded to inquiries and complaints from the agents and brokers regarding payments.
- Provided periodic and ad hoc reporting, referring complex inquiries to higher-level personnel.
- Analyzed and reconciled simple to moderately complex discrepancies, which required the collection and review of payment histories to locate missing payments and/or errors.
- Performed monthly and quarterly manual compensation reconciliations.
- Provided extraordinary service to customers over the phone in a fast-paced contact center environment.
- Listened and sought to understand the customer’s true need to create thoughtful solutions.
Experience
7-10 Years
Level
Consultant
Education
Bachelor’s Degree in Accounting
Payment Operations Specialist Resume
Objective : As a Payment Operations Specialist, provided both administrative and financial support in a corporate environment by processing accounts payable transactions and monitoring payroll functions in order to make sure that the office operates smoothly, accurately, and effectively.
Skills : Ability to work together in a team in a high-pressure fast-paced environment.
Description :
- Researched and responded to routine account inquiries and took appropriate action according to SOPs.
- Quality checks, reviews, and evaluates work completed by junior personnel for accuracy and timeliness.
- Interfaced with Accounts Payable and other teams within the Membership Administration department.
- Reviewed and made decisions regarding the items listed on Cash Pending, Partial Payment, and Overpayment reports in a timely matter.
- Reviewed and made decisions based on established guidelines regarding unclaimed Membership checks.
- Posted/inputted information to Company records through an automated system.
- Maintained complex Program Design and Payment Programs and implemented continuous improvements and solutions.
Experience
0-2 Years
Level
Entry Level
Education
Associate's degree in Accounting
Payment Operations Specialist Resume
Summary : As a Payment Operations Specialist, compared system reports to balances and verified entries. Charged expenses to accounts and cost centers, as well as controlled petty cash spending.
Skills : Excellent analytical, Problem-solving, and Mathematical skills.
Description :
- Received and organized payments, and posted payments in the computer system.
- Completed daily processing procedures including batch and balancing responsibilities.
- Reversed payments and assessed insufficient fund fees.
- Posted extension transactions, waived and reallocated fees.
- Documented actions in systems with comments and relevant data.
- Maintained current knowledge of payment rules and regulations.
- Met monthly individual and team performance goals.
Experience
7-10 Years
Level
Consultant
Education
Bachelor’s degree in Accounting
Payment Operations Specialist Resume
Objective : As a Payment Operations Specialist, verified vendor accounts, paid vendors, and resolved purchase orders, invoices, or payment discrepancies. Issued purchase order amendments and stopped payments.
Skills : Strong time-management and organizational skills, Experience with wire transfer payments.
Description :
- Supported the company in optimizing its financial transactions and systems.
- Strengthen and grow relationships with vendors and suppliers through timely payments.
- Assisted in streamlining and improving the accounts payable process.
- Exercised integrity and confidentiality in financial reporting.
- Complied with national and local financial regulations.
- Reviewed invoices for appropriate documentation prior to payment.
- Performed invoice and general-ledger data entry.
Experience
0-2 Years
Level
Junior
Education
Associate's Degree in Finance
