Postmaster Resume Samples

A Postmaster leads and oversees all aspects of post office operations of the state or country. The specific and general duties listed on the Postmaster Resume include the following – operating and administering various tasks in the assigned post office, handling customer transactions such as selling money orders, postages and envelops; collecting post office box rent, supervising mail processing, explaining post office regulations, overseeing day to day operations and resolving customer complaints. The job description also includes tasks such as hiring and training staff, creating and implementing work schedules, and ensuring that post office equipment are in proper working order.

Those applying for this position should demonstrate evidence of the following – experience in creating and managing budget plans for the postal facility, well-versed in hiring and training employees, familiarity with handling window transactions and strong customer service skills. Eligibility requirements to work at this level include a high school diploma or GED.

 

Postmaster Resume example

Postmaster Resume

Summary : Worked for forty years for the Postal Service and on to management. Managed numerous offices with increasing levels of responsibility from that time.

Skills : Grooming, nails, bathing, scheduler, computer entry.

Description :

    1. Manage the operation of a small- to the medium-sized city post office.
    2. Responsible for limited distribution activity and providing any combination of city, rural, and highway contract route mail delivery.
    3. Manage carriers and clerks directly or through subordinate supervisors and/or postmaster reliefs (PMR), in mail distribution.
    4. Manage the implementation and administration of approved programs as they apply to the local and subordinate reporting offices.
    5. Prepare, submit, and administer a moderate-size operating Budget for the local and subordinate reporting offices.
    6. Train new employees to ensure quality service. Daily compliance of handling cash and stock with checks and balance procedures.
    7. Manage the implementation and administration of proper safeguards for the welfare of the customers and employees.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma


Postmaster II Resume

Headline : Accomplished professional and collaborative leader with diverse experience in military avionics, manufacturing, and postal operations. Proven track record of early progression.

Skills : Clerical, production and processing, Customer Service.

Description :

    1. Managed processing and delivery of more than pounds of incoming and outgoing mail annually, ensuring compliance.
    2. Scheduled preventative maintenance and provided training on explosive detection equipment to deter mail-borne threats.
    3. Coached and evaluated all assigned personnel, with special emphasis on customer satisfaction.
    4. Coordinated with senior leaders to determine patron disposition for mail receptacles, communicate pertinent information.
    5. Managed administrative responsibilities including duty rosters, personnel records, and training schedules.
    6. Operated, maintained, and reprogrammed multi-million dollar A2B Postal Tracking System.
    7. Facility Manager and Safety Manager conducted fire extinguisher inspections and training.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate


Postmaster/Representative Resume

Summary : Over 26 years of both back and front office experience with the US Postal Service. Began as a window and distribution clerk and spent the final four years as Postmaster.

Skills : Microsoft Office, Customer Service, Management, Supervisor.

Description :

    1. Managed the daily operations of a busy office with a complement of eleven craft employees.
    2. Responsible to ensure that staffing needs were met in order to provide timely service to more than a rural route and PO Box customers.
    3. Ensured adequate window staffing to meet the needs of retail customers.
    4. Assessed office conditions and effectively utilized staff to meet distribution and dispatch deadlines.
    5. Continually collected and monitored pertinent volume and labor data and utilized various programs to ensure compliance with budgeted allowances.
    6. Maintained familiarity with craft union contracts and operated facility within contractual mandates.
    7. Reviewed and maintained financial documents and reports.
    8. Responsible to ensure that the office was in balance and that all funds were accurately reported and accounted for.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business

Postmaster III Resume

Summary : Over 17 years in customer service industry.Experienced in customer service and support.Proven ability for developing trusting relationships with customers.Ability to provide leadership and motivate others.

Skills : Worked with systems, Managed employees, Computer Tech graduate.

Description :

    1. Handled customer transactions such as selling postage and money orders, renting PO Boxes, collecting box rent.
    2. Supervise incoming and outgoing mail processing Prepared and submitted detailed reports of post office activities to designated supervisors.
    3. Ordered supplies and materials, maintained an inventory of stock.
    4. Provided managerial examples while motivating employees to work toward the post office's goals and objectives.
    5. Maintained fiscal responsibility while seeking a way to reduce costs.  Made effective use of available resources, employee's time and materials.
    6. Provided excellent customer service, distributing the mail in an accurate, timely manner.
    7. Educated customers on products and services available to them.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
High School

Postmaster/Co-ordinator Resume

Summary : Served as a secretary and Postmaster for the U.S. Postal Service and performed a variety of tasks such as customer service, financial retail transactions, preparing and typing letters and reports.

Skills : Employee Management, Budget Management, Data Interpretation.

Description :

    1. Responsible for the operation of a Post Office, providing distribution, delivery, collection, and window service.
    2. provide for the operation of stations or branches, and/or up-to Remotely Managed Post Offices within the area.
    3. Reduced overtime to SPLY 2 consecutive years. Manage, through subordinate supervisors.
    4. Improved overall productivity throughout offices in the Beaufort SC area, while reducing total work hours to plan over the last year.
    5. Communicate goals and expectations to all employees, while recruiting new management staff to administer those goals and expectations.
    6. Accountability while working within a harsh labor union environment.
    7. Reduced vehicle accidents through training and daily safety reminders.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Accounting

Postmaster III Resume

Summary : Management professional versed in all aspects of operational management, from scheduling and finance to production and marketing. Dedicated to bringing the organization to the next phase of growth.

Skills : Finance, Customer Service, Driving, Supervision.

Description :

    1. Managed office and employees from four to fifty employees.
    2. Accounting, customer service and sales department, timekeeping, safety, and accident investigation, and security of the entire plant and facility.
    3. Provided a safe and secure work environment for employees and customers alike.
    4. Able to communicate and solve work situations and conflicts.
    5. Dealt with unsatisfied customers and assisted them and worked to an equitable solution to satisfaction of public and employees.
    6. Worked with all aspects of safety and security skills to keep and maintain proper company standards.
    7. Responsible for completing all daily reports and mail received/dispatched on a daily basis.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
General

Sr. Postmaster Resume

Summary : Software Tester with extensive background in manual testing, deliver quality requirement documentation ahead of tight deadlines and committed to maintain cutting edge technical skills.

Skills : Typing, Data Entry, Customer Service, Computer Skills.

Description :

    1. Responsible for the daily scheduling of workloads to personal, all safety training and ensuring the training of new employees as needed.
    2. Planned and provided information for yearly budget planning.
    3. Investigated industrial and vehicle accidents and maintained and provided documentation as required.
    4. Assisted in various Postal audits of other Post Offices of both financial and employee work practices.
    5. Met and exceeded all plan Budget expectations during tenure as Postmaster.
    6. Maintained a high percentage rate of customer satisfaction.
    7. Managed a mid-size Post Office employees. Skills Used Ability to lead and motivate employees.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business

Postmaster/Supervisor Resume

Summary : Demonstrated ability to effectively advise and manage a diverse group of clients. Ability to effectively implement employment and job skills training programs.

Skills : Management, computer skills, leadership, Lean Six Sigma.

Description :

    1. Coordinated activities in the daily planning and execution of two large post offices.
    2. Resolved customer complaints and informed the public of postal laws and regulations.
    3. Executed daily operations of mail flow, staffing and financial expenses of two facilities with compliment employees and supervisors.
    4. Selected trained and evaluated the performance of employees and prepared work schedules.
    5. Maintained trust funds for merchants as well as all financial matters including depositing all monies.
    6. Maintained excellent customer relations and assisted other Postmasters.
    7. Maintaining Highway contract routes as well as seven rural routes. Ordering of all supplies including stamp stock, forms equipment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Accounting

Post Master I Resume

Objective : Responsive, customer-focused professional with 10 years' experience in performing reception, clerical and administrative tasks. Proven verbal and written communication skills.

Skills : Inventory Management, Cashier Skills, Customer Service.

Description :

    1. Clerk Performed duties of a federal postal clerk, including adhering to complex federal and international regulations.
    2. Performed daily cash reconciliation and prepared cash and financial reports for Postmaster.
    3. Operated postal scale, adding machine, and cash registers.
    4. Reproduced varied pieces of printed material using photocopying equipment.
    5. Approved and cashed personal and payroll checks. Trained and supervised student and temporary employees.
    6. Maintained inventory of copy room and postal materials. Planned and implemented labor relations programs.
    7. Expedited communication between upper-level management and general personnel.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School

Lead Postmaster Resume

Headline : Over 17 years in customer service industry. Experienced in customer service and support. Proven ability for developing trusting relationships with customers.

Skills : Data Entry, Proofreading, Inventory Management, Customer Service.

Description :

    1. Organize and supervise activities such as the processing of incoming and outgoing mail.
    2. Direct and coordinate operational, management, and supportive services of a postal facility.
    3. Hire and train employees, and evaluate their performance. Open and close the office daily, and work the window to wait on customers.
    4. Responsible for counting and preparation of daily deposits and maintaining a secure vault.
    5. Responsible for ordering all stock for sale and stock for the upkeep of the office.
    6. Responsible for yearly inventory of all mailboxes assigned and vacant.
    7. Managed and controlled a work hour budget based on workload. Timecard entry administration and control.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate

Sr. Postmaster Resume

Summary : Providing personal care, very excited to rejoin the corporate world and become a valuable team member in the Senior Care field. Extensive experience in Senior Care working closely with clientele .

Skills : Automation Testing, Manual, Regression, Integration.

Description :

    1. Completed daily financial reports, window transactions, and maintained quarterly audits.
    2. Assisted with relocation and set up a new post office. Ordered all sellable stock, forms, and supplies on a strict budget.
    3. Responsible for calculations and deposit of funds received daily from window transactions.
    4. Effectively hired, trained, managed, and supervised all staff members.
    5. Provided safe work and customer environment while ensuring satisfaction.
    6. Schedule and responsible for finding substitutions when an employee is absent.
    7. Procurement and supply administration and control. Closed unit at end of day and ran financial reports.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School

Postmaster Resume

Summary : Responsible for supervising employees, purchasing, keeping records, working with the public,and paying bills. These are some of the things done while on the job.

Skills : Communication Skills, Ms-office.

Description :

    1. Assuring proper workforce within the budget. Oversee employee making sure that mail was delivered and dispatch on time.
    2. Attending to customer's needs and provide direction on proper mailing.
    3. Train employees and keep them informed on any changes. Finance, securing the money and stamp stock.
    4. Protecting and securing the integrity of the Postal Service and operating safely.
    5. Opened unit and helped customers at the retail window via a point-of-sale terminal.
    6. Manage those employees throughout the day in regards to business needs.
    7. Customer relations in person and via telephone. Responsible for transportation vehicles for the delivery personnel.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma