A Product Consultant is basically hired to oversee the products that are released out of the company’s handle. The job description entails collaborating with project and client manager to provide optimal products. A well-crafted Product Consultant Resume mentions the following duties and tasks – ensuring the released products meet the regulatory standards, striving to avoid legal trouble pertaining to wrongful or bad product release, testing the products to see if they are beneficial and safe for customers, and providing advice or mentoring on product usage.
Though the roles and responsibilities vary from company to company, the following skills will be needed – knowledge and experience in product development, a thorough knowledge of the product being offered; and outstanding technical knowledge. The requirement for this post is usually a Bachelor’s degree which can be in fields relating to the company’s products and for which the consultant work for.
Objective : Professional software consultant with 15 years experience implementing proprietary wholesale finance software at banks and captive finance companies.
Skills : SQL, Project Management, Product Consulting, End User Training, Requirements Gathering, Microsoft Office Application Suite, Crystal Reports, Business Intelligence Webi Reporting, Quality Assurance Testing, Microsoft FoxPro.
Description :
Responsible for interacting with potential, new, and existing clients on a variety of projects including new system implementations, client migrations from legacy FoxPro software versions to current Java-based systems, business acquisitions, and new business initiatives.
Served as a subject matter expert on DataScan products and the wholesale finance industry.
Lead interaction with clients on business needs and provided product consulting and business analysis to help solve for client requirements.
Provided consulting services to clients for the implementation and use of systems, products, and services, and collaborated with business operations resources to make appropriate recommendations for setup and configuration of systems.
Participated in client acquisition by providing product demonstrations and responding to requests for information and requests for proposals.
Provided proactive interface between internal and external clients to ensure effective definition of requirements and delivery of assigned projects.
Established solid relationships with clients and assisted with managing client expectations and scope of projects while working with design, development, and testing teams to ensure that requirements are met.
Worked with training team to provide systems training to clients that was specific to their business processes.
Experience
2-5 Years
Level
Junior
Education
Computer Science
Sr. Product Consultant Resume
Summary : Highly motivated professional, with a history of increased responsibility. Diverse background includes strong supervisory, banking, general accounting, technological, staff development, and customer service skills. A team player who enjoys helping others, problem-solving, and learning new processes and procedures. Excellent written and oral communication skills.
Skills : Customer Service, Sales, Communications.
Description :
Seasoned advisory consultant, solutions manager and project manager of project teams, implementing and integrating TriZetto products for mid to large size health plan companies.
Oversee both business and technical teams to ensure effectiveness, quality and timeliness of projects by focusing on best practices, industry standards, protocols and security requirements.
Lead the Consulting Services effort and ensuring client satisfaction by creating referable accounts with complex projects and growth within the organization.
Manage multiple accounts each generating over 1 million in revenue in consulting services.
Supervises the work of multiple complex projects with a matrix of 100+ associates assuring teams meet client expectations and making adjustments as required, anticipating issues and proactively managing the resolution.
Establishing a clear understanding of the long-term vision and strategy of the client to develop billable consulting opportunities to grow revenue and support account teams to meet sales targets.
Conducted consulting services assessments to scope and price implementation effort.
Utilized consulting and product expertise to determine project complexity, timeline, and resources assuring that the proposed implementation effort aligns with the client's expectation and strategy.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Sr. Product Consultant Resume
Summary : Having 6+ years of experience in Business Analysis, Data Analytics, Defect Analysis, Internal Audit, Process Management, Quality Operations, and Testing in various industry domains including Aeronautical, Banking, Financial, Healthcare, Infrastructure, Insurance, Manufacturing, Pharmaceuticals, Supply chain and Telecommunications.
Skills : Microsoft Office.
Description :
Implemented the project using Hardware Board development in Agile Scrum methodology and analysed the detailed business case to understand the client needs.
Experienced in interviewing business users in detail and record the requirements and converted into user stories.
Collaborated with product owner to build requirements log (product backlog) with cost estimates and priority.
Worked with Scrum team and negotiated with product owner by implementing techniques like MoSCoW to prioritize user stories.
Facilitated the estimation of complexity of user story by using techniques like planning poker and T-shirt sizing with scrum team.
Used Version One to plan and add items to the product backlog, to track, review and close sprint and to generate reports.
Experienced in managing the team to maintain optimal velocity and work on completing planned sprint tasks with consistent schedule.
Performing final sanity testing on the candidate build for the final release and Analysing Test Results and Creating Bug Reports using Bugzilla.
Experience
7-10 Years
Level
Consultant
Education
Master Of Science
Jr. Product Consultant Resume
Summary : Experienced customer service professional skilled in providing timely and efficient service. Capability to troubleshoot issues and quickly resolve. Displays a high level of professionalism, patience, and efficiency to maximize customer satisfaction and increase customer loyalty.
Skills : Microsoft Office, Fiserv Premier.
Description :
Sunrise Farms Market is a local family owned business which caters to the principles of health and well being via holistic medicine by utilizing organic whole foods, herbs, and supplements.
Managed Natural Cosmetic Line and educated customers on product use and key ingredients included.
Arranged the merchandise in such a way that it caught the consumer's eye; impressed them and drew the consumer to the merchandise.
Provided formal and ongoing feedback to Management on product needs, customer trends, and competitive issues which ensured that Store and Showcase requirements are addressed.
Ensured the merchandise selection matches customer needs, customer orientation and satisfaction.
Assisted in greeting and providing excellent customer service while attaining sales results.
Organize a local advertising drive which increased sales by twenty percent (20%).
Experience
7-10 Years
Level
Consultant
Education
Diploma
Product Consultant III Resume
Summary : Thrives in a challenging environment with multi-tasking responsibilities Takes, initiative; work with minimal to no supervision Anticipated customers needs while providing excellent customer service.
Skills : Sales Communications, Legal Assistance, Microsoft Programs, Editing Software.
Description :
Responsible for the selling and cross-selling of Bank products and services.
Recommend and sell appropriate solutions to fit customer's immediate and future financial needs.
Manage daily/weekly reports to promote expedient and thorough customer follow-up.
Communicate with respective branch to ensure all details of loan closing process are attended to.
Attend all training and sales meetings to keep abreast of updates/changes or enhancements to products, policies and procedures.
Consistent top performer at weekly Team Huddles where successful sales performances are recognized by management.
Attained credit card goal very first quarter on the sales floor.
Recognized by fellow employees for providing assistance during various call campaigns and for providing a positive atmosphere at the workplace.
Experience
7-10 Years
Level
Consultant
Education
BA
Product Consultant II Resume
Objective : Over four strong years' retail client experience offering outstanding service to diverse clients. A lifelong passion for helping and analyzing clients' needs and providing services that enhance a balanced lifestyle.
Skills : Microsoft Office.
Description :
Provide excellent client service and education to clients in a fast-paced and diverse sales environment.
Responsible for closing sales, leading and planning events and responsible for opening and closing registers.
Supported Store Manager in sales and customer service by creating an open learning environment to empower employees to drive the business strategies and initiatives.
Assistant manager with all operational processing, driving sales and customer service.
Maintained an efficient sales floor through proper zoning, daily planning, and goal setting.
Trained with Operations Manager to learn merchandising, visuals, inventory processes, and core standards.
Utilized company reports to identify sales loss and create action plans to obtain gains Strong communication skills with a diverse clientele.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Product Consultant I Resume
Objective : To obtain an exciting and challenging position as a team member that provides the opportunity to exceed goals, drive initiatives, apply my communication skills, knowledge, customer oriented attitude and professionalism to be a valued member of a team.
Skills : Excellent Communication Skills, World Class Customer Service, Bilingual- English/Spanish, Team Player, Multi-Task, Problem Solver, Reliable & Punctual, Microsoft Work/Excel/Outlook, Strong Organizational Skills.
Description :
Actively provided web-based trainings to over 700 product users across major hotel chains.
Key team member on re-branding initiative, developed system for tracking and support of property updates.
Assisted in implementation and development of new training program for product users and new hires.
Collected and implemented marketing creative and copy from clients for product advertisements.
Documented client's system requirements for product management and IT.
Contributed to department-wide product initiatives, quality checks, and training rollouts.
Updated user guides and instructional documents to reflect new product enhancements and developments.
Represented the company at industry on-sites and conferences, furthered market knowledge and expertise.
Experience
2-5 Years
Level
Executive
Education
B.S. In Hospitality
Product Consultant/Supervisor Resume
Objective : Motivated customer service specialist with over five years retail experience in a fast-paced, team-based environment. Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Skills : Quantitative and analytical skills.
Description :
Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered an average of thirty calls per day by addressing customer inquiries, solving problems and providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Successfully acquired an average of fifteen new customers per month, generating a 30% growth in revenue.
Provided an elevated customer experience to generate a loyal clientele.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Experience
2-5 Years
Level
Junior
Education
Certification
Product Consultant/Manager Resume
Summary : Enthusiastic and well-organized employee with a solid background in data entry. Hard-working and multi-tasking with outstanding telephone skills. Detail-oriented and driven with expertise in problem solving and managing daily office functions.
Skills : Critical Thinking, Attention To Detail, Team Building, Articulate And Well-Spoken, Positive Atitude, Excellent Communication, Professional Phone Etiquette.
Description :
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Achieved sales goals and service performance requirements.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Provided an elevated customer experience to generate a loyal clientele.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Experience
7-10 Years
Level
Consultant
Education
Education
Product Consultant/Analyst Resume
Summary : Having taken a wide range of quantitative and social science classes has given me an understanding of the economic market, of the role of human behavior in business strategies, and of statistical methods to create and evaluate solutions.
Answers customer calls, chats and emails regarding existing accounts.
Builds strong client relationships through timely coordination, prioritization, and processing of orders.
Consults with customers to evaluate needs and determine product options.
Advises clients to identify products and services that best suit their needs.
Consistently improves customer satisfaction through expert resolution of conflicts, issues and concerns.
Effectively communicates existing services and offers upgraded service packages and options.
Runs and evaluates customer reports for service quality and improvements.
Investigates and mediates with concerned departments to resolve processing errors.
Experience
10+ Years
Level
Senior
Education
Master Of Science
Clinical Product Consultant Resume
Summary : Motivated customer service specialist with over five years retail experience in a fast-paced,team-based environment. Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Addressed customer inquiries, solving problems and providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Successfully acquired a growth in revenue each month.
Provided an elevated customer experience to generate a loyal clientele.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Experience
7-10 Years
Level
Management
Education
Certification
Product Consultant Resume
Summary : Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 3 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
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