A Professional Teller assists customers, processes transactions and assists with other bank business duties such as clerical and administrative duties. Common work activities seen on the Professional Teller Resume include – assisting customers in processing transactions such as deposits, withdrawals, and payment; resolving complaints; informing customers about bank products or services; tracking and recording information related to transactions; maintaining and balancing cash drawers; reconciling discrepancies; packing cash and rolling coins, and responsibly handling confidential matters.
While the duties may vary on a day-to-day basis, the required skills are universally common and include the following – cash handling expertise; the ability to pass the background check; basic math and computer skills; high level of accountability, accuracy, and efficiency; strong sales skills; professional appearance and courteous nature; knowledge of banking basic operations; and willingness to follow all bank financial and security regulations and procedures. While a high school diploma is mandatory, possessing a bachelor’s degree is preferred.
Headline : Ability to problem-solve, sell, market, and design solutions for customers in an entrepreneurial environment. Quick learner in mastering new skills, enthusiastic, and ability to lead with a positive attitude. Also, possesses excellent communications, math, and writing skills.
Skills : Time-Management/ Problem-Solving ; Sales Management; Excellent Customer Service ; Proficient In Magazine Manager, Outlook.
Description :
Handled all customer financial transactions and all cash handling : deposits, withdrawals, balance transfers, credit card payments, bond redemptions, personal lines of credit transactions, new account referrals, etc.
Maintained and balanced cash drawers daily and write reports.
Solved customer account problems.
Maintained highest referral rate for opening new customer accounts and credit cards.
Commended by management daily.
Consistently balanced cash, checks, and payment transactions with the utmost accuracy.
Used Excellent mathematical skills.
Experience
5-7 Years
Level
Executive
Education
Certificate Of Completion
Sr. Professional Teller Resume
Summary : Directed other tellers in their daily routine.
Responsible for high - volume, multi-channel transactions in order to ensure pristine customer service to 325 patrons on a weekly basis Managed .
Skills : Effective Communication , Computer Literacy, Problem Solver, Interpersonal , Team Player, Organizational.
Description :
Processed routine account transactions.
Opened accounts, including savings and checking.
Helped customers fill out deposit and withdrawal slips.
Used adding machine.
Disbursed money to customers.
Validated the deposit slip and stamp it by machine.
Checked for photo identification.
Experience
7-10 Years
Level
Senior
Education
Accounting
Jr. Professional Teller Resume
Objective : To find employment in which can utilize exceptional operational & analytical skills, Responsible for acknowledging, and meeting referral and goals. Assisted customers at the drive-through window. Greeted people warmly and direct them to appropriate bank personnel.
Delivered customer service and maintained high member satisfaction.
Employed security procedures to ensure funds were not compromised.
Ordered daily supply of cash and counted incoming cash to verify accuracy.
Verified identification and rights for access to accounts, as well as validity of credit cards and checks.
Successfully met daily referral goals by maintaining relationship with bank community.
Identified selling and cross selling opportunities with bank customers and prospective customers.
Processed treasury, tax, commercial and loan payments.
Experience
2-5 Years
Level
Junior
Education
Business Management
Professional Teller III Resume
Objective : To obtain a position with an organization that would utilize experience to fulfill its organizational goals.
Skills : Social Media, Event Planning/Marketing, Microsoft Office Suite.
Description :
Followed banking center procedures and protocol.
Greeted customers with enthusiasm.
Processed routine account transactions.
Pulled deposits from, and reloaded cash in ATM machines.
Financially advised and predicted customer's' needs based on current products and spending patterns.
Assisted banking center with meeting weekly sales goals by promoting banking products.
Provided training to new and/or returning associates.
Experience
2-5 Years
Level
Executive
Education
Public Relations
Professional Teller II Resume
Summary : Highly personable Client Service Professional with several years of experience in accessing secure accounts, and providing exceptional service by listening carefully and connecting with customers to understand their top financial priorities.
Skills : Accounts Receivable, Accounts Payable, Proficient In Microsoft Office, Proficient In Yardi And Resman.
Description :
Created a connection and develop rapport with customers to provide outstanding, personalized service.
Listened carefully and connects with customers to understand their top financial priorities and to uncover products and solutions that will benefit them Ensures customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them.
Built, developed and maintained partnerships with teammates and specialists to maximize effectiveness and serve customers.
Assisted customers with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate.
Informed and educated customers on how to conduct simple transactions through self-service technologies.
Assisted ABCM in training new and existing bank associates to perform day-to-day bank operations accurately, efficiently and in accordance with established policies and procedures.
Investigated and audited Teller Line day-to-day operations.
Experience
7-10 Years
Level
Management
Education
Interior Design
Professional Teller I Resume
Objective : Highly-motivated, solutions focused professional, with the confidence to build and maintain strategic business/client relationships, while interfacing positively with people of diverse backgrounds. Ability to manage multiple tasks in fast-paced, deadline-oriented environments without compromising quality and production.
Skills : Microsoft Office Word, Excel, PowerPoint And Outlook, Dynamic Customer Service And Data Entry.
Description :
Received checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
Examined checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Verified endorsement, received proper identification, and ensured validity.
Identified counterfeit currency.
Answered basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Received FICA payments: verify deposit coupons are properly completed and checks are made payable to Bank.
Balanced and updated savings passbooks, and close accounts when requested.
Experience
2-5 Years
Level
Executive
Education
Certificate
Assistant Professional Teller Resume
Objective : An advocate for giving customers the optimal experience, Resolves complex service issues in order to guarantee customer satisfaction and retention.
Ensures banking center compliance is within federal regulations utilizing operations and oversight functions.
Conducted procedures for safe deposits, vault, ATM processing, bond coupons, foreign currency and night drop.
Trained employees on cash drawer operations and compliance with bank policies.
Skills : Auto Cad, Sketch Up, Microsoft Word, Microsoft Powerpoint, Microsoft Excel,.
Description :
Responsible for handling large cash transactions, referring customers to products, assisting Teller Operations Specialist with operations, ATM custodian.
Received the Gold and Silver award for extraordinary customer experience and achieving teller referral goal in 2010.
Answered 80-100 inbound calls daily.
Resolved 90% of customer issues on first call.
Managed multiple systems efficiently and effectively during calls.
Resolved complex service issues in order to guarantee customer satisfaction and retention.
Ensured banking center compliance is within federal regulations utilizing operations and oversight functions.
Experience
2-5 Years
Level
Executive
Education
Master Of Arts Degree
Associate Professional Teller Resume
Summary : High Self-Motivation and Passion Happy and Cheerful Person Taking Complete Ownership of Assigned Tasks.
Provided outstanding customer service experience and exceed the needs of customers.
Built the customer relationship with trust and respect.
Received Professional teller excellence award for the first quarter.
Received a gold level global recognition for year 2014 I was known to be a referral queen always.
Provided account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail .
Recorded transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
Conducted procedures for safe deposits, vault, ATM processing, bond coupons, foreign currency and night drop.
Trained employees on cash drawer operations and compliance with bank policies.
Experience
7-10 Years
Level
Management
Education
BS
Professional Teller/Agent Resume
Objective : To obtain a position where can maximize strengths in accounting, customer service, effective communication, and selling aspects in a business environment.
Received checks and cash for deposited, verified amounts.
Checked accuracy of deposit slips Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Entered customers' transactions into computers in order to record transactions and issue computer-generated receipts.
Balanced Automatic Teller Machine monthly, adding cash when low, pulling and verifying check and cash deposits.
Established great relationships with my customers.
Greeted customers, accurately processed transactions such as, cashing checks, making deposits, loan payments and withdrawals.
Operated as a merchant teller, processing large cash transaction requiring detailed attention.
Experience
2-5 Years
Level
Executive
Education
Criminal Justice
Professional Teller Resume
Summary : Hardworking, reliable and detail-oriented individual who works well individually or as a member of a team. Resourceful and takes initiative at every opportunity to help the company succeed.
Skills : Fluent In Spanish. Great Customer Service. PA Health Certification.
Description :
Processed routine account transactions.
Opened accounts, including savings and checking.
Helped customers fill out deposit and withdrawal slips.
Used adding machine.
Validated the deposit slip and stamp it by machine.
Checked for photo identification.
Assisted customers at the drive-through window.
Greeted people warmly and direct them to appropriate bank personnel.
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