Recovery Manager Resume Samples

A Recovery Manager manages the group of collection and recovery processes, procedures, and staff involved in the collection of debt amounts. While the job title may vary from setting to setting, the duties carried out are universally the same and are listed on the Recovery Manager Resume as – undertake responsibility for the overall company’s recovery efforts, preparing regular briefings on recovery work for the corporate team, management and staff; keeping a recording of decisions and work undertaken, and participating in debriefing sessions and performance reviews.

The nature of the job demands the following core skills and competencies – prior work experience, excellent negotiating skills; good written and verbal communication skills; familiarity with state debt collection laws; knowledge of payment plans and accounting procedures; and proficiency in office and accounting software; and patience. Further education beyond a high school diploma or GED is not expected.

Recovery Manager Resume example

Recovery Manager Resume

Objective : Seeking a Recovery Manager profession an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.

Skills : Microsoft OfficeStar, Meditech, And Artiva Collections System.

Description :

    1. Planned Oracle backup and recovery strategy and implemented automated services.
    2. Performed a cross-platform database migration with imp/exp data pump.
    3. Restored the databases, data files, tablespaces from the backups in case of any data loss Analyzed database performance and tuned database with Orachk, and SQL Explain Plans.
    4. Created a single instance database and real application cluster with the requested specification.
    5. Provided DBA implementation and support for Oracle migrations and upgrades, including environments using Oracle Data Guard.
    6. Designed Disaster Recovery strategy for application database and implemented.
    7. Conducted mandatory training for all employees, as well as leadership training for Supervisors.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Computer Science


Recovery Manager Resume

Headline : To establish a long-term career in a company where I may utilize my Recovery Manager professional skills and knowledge to be an effective Recovery Manager and inspiration to those around me.

Skills : Management, Real Estate Sales, Multitasking.

Description :

    1. Managed successful recovery operations during long-term tenure with Alliance One, Inc.
    2. Managed team of Collectors and Supervisors.
    3. Reported directly to Vice President, providing receivables tracking updates and developing strategies to increase output.
    4. Met daily with Supervisors to discuss operational strategy and review call results for the previous day.
    5. Monitored calls and tracked overall productivity.
    6. Communicated with clients to address concerns and provide updates and reports.
    7. Reviewed legal correspondence and forwarded to company Attorneys.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS


Recovery Manager Resume

Objective : Recovery Manager Seasoned mortgage professional with experience in pipeline management, Loss Mitigation, and litigation. Knowledgeable of banking regulations; dedicated to maintaining a reputation built on quality and service.

Skills : Train, and Supervise Employees, MS Office.

Description :

    1. Interviewed and hired law firms and collection agencies across the United States to recover outstanding receivables.
    2. Managed these law firms and agencies through on-site audits.
    3. Represented the bank in numerous court cases in order to obtain legal judgments.
    4. Managed three departments within the Card Products Division.
    5. Interviewed and hired potential employees.
    6. Responsible for reconciliation of General Ledger accounts, and reporting to upper management on a monthly basis.
    7. Administrative Supervisor - Supervised a department of financial analysts responsible for daily and monthly reports.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BA

Recovery Manager Resume

Objective : As a Recovery Manager, responsible for working closely with the Disaster Recovery Manager in maintaining all disaster recovery data within a centralized disaster recovery tool. Experience in Reviewing requests regarding potential incoming systems to determine tier category and associated disaster recovery requirements.

Skills : Regulatory Compliance, Budget Management, Crisis Management.

Description :

    1. Ability to effectively engage clients with substance abuse issues.
    2. Provided individual, and group counseling sessions with a focus on addiction-related topics.
    3. Responsible for intakes and assessments, problem identification, treatment planning, recording progress notes, and developing discharge plans, review of continuing care plans.
    4. Responsible for maintaining contact with referral sources and other agencies involved in client care (i.e. criminal justice system and housing programs).
    5. Ability to provide individual, group therapy.
    6. Gained acknowledgment several times for outstanding performance and being a team player as I was able to assist with the development of the youth substance abuse treatment program.
    7. Developed reports to track delinquencies throughout the credit card portfolio and monitor collection activity.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS

Recovery Manager Resume

Headline : Motivated and highly productive Recovery Manager professional with a research background. Detail-oriented with strong skills in multi-tasking and efficient management of day-to-day office operations. Adept at building and maintaining effective working relationships with co-workers and clients through outstanding interpersonal skills.

Skills : Microsoft Office, Multitasking, Peoplesoft.

Description :

    1. Designed and delivered educational materials for target audiences in Liability, Property, Workers Compensation, Ocean Marine claims, and staff attorney offices throughout the Northeast.
    2. Established meaningful performance measures, the file review process, and management reports.
    3. Employed development planning, for both technical and supervisory skills.
    4. Worked in the Finance Department for a major local manufacturer.
    5. Plan and implement special projects with overseas business partners to create process improvement which in turn is a cost-saving to the business.
    6. Managed and coordinated revenue recovery activities for 71 hospitals, including recommending performance improvements to core processes.
    7. Improved payer contracts and relations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Recovery Manager Resume

Objective : Recovery Manager with 3+ years of experience in Documenting results, recovery time capability, issues, and resolutions through post-testing analysis. Responsible for Reporting to the Disaster Recovery Manager and serves as back-up during catastrophic disaster recovery or business continuity events.

Skills : MS Office, Monitoring, COmmunication.

Description :

    1. Oversaw activities directly related to providing services for customers or business partners.
    2. Managed staff, coordinate caseloads, and assign specific duties.
    3. Directed and coordinated the organization's financial and budget goals to fund operations, maximize investments, and increase efficiency.
    4. Established and implemented departmental policies, goals, objectives, and procedures, conferring with the management team, business partners, and staff members as necessary.
    5. Determined staffing requirements, and interview, hire, and train new employees, or oversee those personnel processes.
    6. Monitored staff to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
    7. Reviewed scorecards, performance reports, and other data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MS

Recovery Manager Resume

Headline : Self-motivated Recovery Manager professional highly proficient in developing creative solutions and implementing objective decision making. Maintains a positive attitude and works hard to build team relationships. HIGHLIGHTS Collections proficiency Customer service-focused MS Office guru Debt and credit management Knowledge of VA loan process Reliable Excellent communicator Friendly Energetic Detail-oriented Excellent time management.

Skills : Proficient At Microsoft Office, Conflict Resolution, Problem Resolution, Management, Scheduling.

Description :

    1. Managed a physical move of locations for Incident Management Lead both full-time employees and contractors (maximum of 20), Lead Availability Manager, on Capital One account(3 yrs) to manage the difficult transition of Command Center Operations and Enterprise Monitoring (platforms included VMS, Unisys, and UNIX) to a steady-state environment in India.
    2. Responsible for managing large critical organizations (50+ people) during the transition.
    3. Oversaw international site from the US to strengthen operational deficiencies and train Command Center management team by developing training curriculum, audit execution, and defined performance expectations Point of contact and issue driver for all issues regarding 24x7 Command Center Operations Assessed, developed, and enforced metrics for CC and Incident Management employees.
    4. Assisted with transitioning Command Center Operations (platforms included VMS, Unisys, UNIX, and Enterprise Monitoring) to a steady-state environment in India Responsible for the Management of Command Center Operations, Incident Management, and Tape Library Operations.
    5. Analyzed coding irregularities and payer behaviors to maximize net revenue; and daily payment variance review.
    6. Utilized MS Access and MS Excel to compile data as a means to effectively create large projects based on trending tendencies, and pursued additional reimbursement due to hospital.
    7. Interfaced with key payer management to ensure timely resolution of issues and accurate reimbursement for services provided.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

Recovery Manager Resume

Objective : As a Recovery Manager, responsible for Working with various Information Resources teams to develop, review, test, and track Information System Contingency Plans. Experienced in Coordinating with various Information Resources teams to schedule, test, and track information system disaster recovery strategies through regular testing.

Skills : Collections And Skip Tracing, Communication, Customer Service.

Description :

    1. Supervised 2 supervisors who were responsible for 45 employees Responsible for collection and recovery of indirect loans covered by Central Carolina Bank.
    2. Resolved past due accounts, skip trace.
    3. Signed out accounts for repossession or other legal action.
    4. Handled customer service calls and complaints.
    5. Knowledgeable in rules and regulations of fair debt collection practices of first-party collections.
    6. Consistently avoided losses and lowered expenses.
    7. Ranked outstanding on performance evaluations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BA

Recovery Manager Resume

Summary : Executive Recovery Manager position with over 26 years of increasing responsibility in the asset management and recovery industry. Extensive management experience with proven ability to develop, lead, and implement process improvement initiatives, system conversions, and streamlining operational processes.

Skills : Basic Computer, Planning, Implementation.

Description :

    1. Responsible for inventory management of the charged-off accounts to maximize recoveries, managed 10 FTE's support team, the Consumer Credit Counseling area, and was responsible for the company's 1099-C tax reporting process.
    2. Led the conversion from the RMS system to the Recover Master system; including mapping of existing data, creation of status codes, transaction codes, and decision managers.
    3. Participated in collection vendor selection process and onboarding to maximize recoveries.
    4. Operational responsibility to create the 1099-C reporting process; including the creation of status codes, testing, and rollout of monthly/yearly reporting.
    5. Assumed responsibility for the Consumer Credit Counseling department when a manager left the company unexpectedly.
    6. Implemented appropriate financial controls for balancing daily deposits and agency remits.
    7. Identified trends in revenue leakage and took appropriate measures to ensure the company received maximum reimbursement for services rendered by applying special billing rules per payer guidelines in SSI, auditing of patients charts for accurate charge capture, etc.
          Years of Experience
          Experience
          10+ Years
          Experience Level
          Level
          Senior
          Education
          Education
          MS

          Recovery Manager Resume

          Summary : Results-oriented, hands-on Recovery Manager with 20 years of management expertise in varying areas. The proven track record for successful completion of million-dollar projects by developing positive partnerships with co-workers, customers, vendors, subcontractors, and local code officials while controlling cost and increasing profit.

          Skills : Credit And Collection Laws, Bankruptcy Laws, Interpersonal, And Negotiation.

          Description :

            1. Managed collection team assigned portfolio of over $450 million in auto loans.
            2. Trained and supervised the collection team.
            3. Handled difficult customer service, credit reporting, and skiptracing issues.
            4. Successfully maintained delinquency levels of below 0.30 percent.
            5. Established the customer service unit that handled all requests regarding auto loans from the bank's customers, branches, and other departments.
            6. Responsible for minimizing auto loan losses by managing all aspects of auto loan charge-offs.
            7. Prepared and conducted annual performance reviews, audits, and management reports.
          Years of Experience
          Experience
          10+ Years
          Experience Level
          Level
          Senior
          Education
          Education
          MS