Regional Service Manager Resume
Objective : Seeking a position where can utilize communication skills, knowledge and managerial experience to achieve and exceed department and company goals by providing exceptional service, outstanding leadership and an un-matched work ethic.
Skills : MS-Excel, Word, Powerpoint.
Description :
- Monitored Technician productivity, sales and ensured PM Currency's goal of was maintained.
- Instructed on performance improvement and efficiency to each technician.
- Conferred with clients on a daily/weekly basis to include periodic site visits to perform audits on vehicles and review vehicle maintenance history.
- Provided training to customers' employees to improve DVIR and pre/post-trip inspection processes.
- Hired, trained and counseled technicians, performed monthly inventories on mobile repair trucks.
- Maintained the highest contract renewal rate in the Mid-Atlantic Region Analysed, selected and implemented advanced fleet management.
- Managed the balance and flow of intermodal equipment in local, regional, and national markets.
Experience
2-5 Years
Level
Junior
Education
Associate
Regional Service Manager III Resume
Summary : Objective is, Employment as a Maintenance Technician involving the repair, maintenance and installation of industrial equipment.
Skills : Microsoft Office, Business Development, Business Development.
Description :
- Responsible for maintenance and upkeep of facilities Utilizes web-based maintenance management system for vendor management.
- Responsible for acquiring vendors, negotiating costs and maintaining vendor relationships Manages work orders.
- Coordinates and directs direct reports' daily work assignments Perform work order and preventative maintenance audits.
- Provided Technical training and managing over Service Companies in the Asko system.
- Maintaining a working relationship and resolving issues with Appliance distributors for the Eastern USA Market.
- Establish rotation and handle technical assist phone for Asko Service technicians Produce Asko training material for Service training seminars.
- Responsible for financial profit and loss, revenue forecasting, service team development, FDA regulatory compliance, safety compliance.
Experience
10+ Years
Level
Senior
Education
High School
Regional Service Manager/Representative Resume
Summary : Regional Sales Manager Sales leader with 20 years of sales results, business management experience, and expertise in forecasting customer, business and industry trends.
Skills : MS-Office, MS-Excel.
Description :
- Directs and procures a team consisting of field experts who perform on-site routine services to include installation, maintenance, and repair for services.
- Maintains state-of-the-art cross-functional communication between customers, dispatchers, field service personnel and inventory management.
- Maintains appropriate staffing levels throughout existing regions in both, the US and Canada for the Starbucks account.
- Responsible for orientation to all new field experts to include start-up inventory counts, vehicle distribution, rolling inventory maintenance.
- Salvaged and reinvigorated capital in Starbucks Canada account through detailed negotiations and strategic planning techniques.
- Promoted to Regional Service Manager and tasked with reviving the HVAC Department in order to stabilize and regenerate profit.
- Recommended and prized with overseeing and establishing new business development of the account.
Experience
7-10 Years
Level
Management
Education
Management
Regional Service Manager I Resume
Objective : Professional operations experience as a dynamic, resourceful and skilled Senior Operations Manager with a proven success record in the fast paced environment of Food and Beverage.
Skills : Spanish, Bilingual, 6 Sigma, Sales Cycle, Management Product.
Description :
- Developing equipment maintenance strategies and analyze current maintenance strategy and history of clients.
- Handling service performance and business strategies for 7 CAT dealerships branches throughout Florida State Construction.
- Project Management & implementation, according to PMP guidelines, 6 Sigma tutoring and project progress & VOB results.
- Equipment analysis and operational risk assessment Strategies and recommendations about represented brands.
- Equipment analysis for critics maintenance Developing focused maintenance management reports that highlight the critical maintenance and reliability issues.
- Analyze downtime costs on failures, creating the best and lasting corrective solutions Skills Used Product Support Management.
- Creating necessary procedures for cost reductions & Revenues improvements HR management & Hiring Head Leader.
Experience
2-5 Years
Level
Junior
Education
Six Sigma
Regional Service Manager II Resume
Headline : Dependable leader bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills : Management Skills, MS-Office.
Description :
- Managed mobile repair vehicles on the road servicing customers and trucks throughout Michigan, Ohio, and Pennsylvania.
- Responsible for daily operations, including work distribution/dispatch, profitability, and safe operations including daily training and support.
- Updated training of technicians and customer drivers Performed quality assessments of the repairs to assure compliance.
- The building, operating and assuring profitability in accordance with P/L to each vehicle.
- Assisted company-owned shops with additional training of mechanics in new areas of repair/maintenance, including brake.
- Assisted with training on new computer systems utilized by the mechanics for reporting and vehicle diagnostics.
- Supervise Regional Technical Advisers and Regional Service Representatives.
Experience
5-7 Years
Level
Executive
Education
Drive
Regional Service Manager/Co-ordinator Resume
Headline : Full time employment, entry position within a progressive company that can best benefit & utilize specialized hands on management, field service & training skills. Seeking a goal orientated company.
Skills : MS-Office, MS-Excel.
Description :
- Managed the PA territory of all customers and their fitness equipment.
- Dispatched technicians to customers to repair fitness equipment, order warranty/non-warranty parts, quoting customers, invoicing customers.
- Generate territory sales of residential security/fire alarm systems and supervisory devices including flood detectors, low-temperature sensors.
- Utilize innovative cold-calling and sales lead strategies in order to maintain an existing client base and generate new accounts.
- Deliver effective presentations to sell reactivation services and upgraded products to customers who previously discontinued ADT services.
- Prepared detailed sales quotes and proposals, and negotiate with clients for sales contracts and the annual rate increased.
- Coordinate and oversee equipment installations and follow up sales to ensure full customer satisfaction.
Experience
5-7 Years
Level
Executive
Education
BS
Jr. Regional Service Manager Resume
Objective : Training is expertise and it has diversified skill sets.Technical/mechanical and yet have the soft skills of customer satisfaction. Developed curriculums and taught training for: sales, hard and soft skills.
Skills : Technical Skills, MS-Office.
Description :
- Ensure that all team members are completing 100% of the Preventative Maintenance (PM) visits required each month.
- Manage and Delegate all incoming Emergency Service Requests (ESR) to be completed within the contractually designated timeline.
- Coordinate and manage new business installations including resources, equipment orders, on-time deliveries.
- Developed an integrated contractor PM Program saving the company thousands of dollars in revenue and provided the customer.
- Reconfigured and increased the flow of performance of the service team in a three-month time span effectively re-organizing departmental goals.
- Worked for the Research & Development team on the development of new dispensing systems.
- Able to realign internal teams to meet the customer's needs and educate the customer on the products.
Experience
2-5 Years
Level
Junior
Education
Management
Sr. Regional Service Manager Resume
Summary : Seasoned Facilities Management professional with broad background in operations, project, and risk management. Enthusiastic team player dedicated to process improvements and staff development.
Skills : Communication Skills, MS-Excel.
Description :
- Assisted in the design and implementation of Facilities Management programs to ensure compliance with all Federal, State.
- Executed scheduled audits to insure each asset remained compliant.
- Assisted in the development and execution of a low cost, high impact preventative maintenance program.
- Significant cost and workload reductions in maintenance operations for clients and owned assets.
- Co-authored maintenance training classes in the areas of plumbing, HVAC, key management, pools and spas, electricity.
- Managed and executed capital improvement projects for asset preservation, including roof replacements, parking lot replacements.
- Developed budgets, bid projects, and managed construction events from inception to conclusion.
Experience
10+ Years
Level
Management
Education
Computer Science
Regional Service Manager/Director Resume
Summary : Extensive Business to Business service and sales expertise. Self-starter with proven track record of performance and ability to work independently and as part of a team to achieve sales, service, growth and revenue goals.
Skills : Communication Skills, MS-Office.
Description :
- Responsible for all Field Service in Southeast US for Water, Wastewater and Industrial Analytical Equipment.
- Managed and performed all repairs, upgrades, start-ups, training, troubleshooting, system integration and Preventative Maintenance Contracts in the territory.
- Broad-based customer contact including scheduling of service calls, sales of Preventative Maintenance contracts and new equipment.
- Maintained OSHA and Industrial training for access to customer sites, in addition to all on-site customer, mandated training for outside personnel.
- Broad-based understanding of industrial and municipal processes and how Hach Company equipment performed in various environments.
- System integration with SCADA based systems to include telemetry, radio, hard-line and infrared communication platforms.
- Successfully grow revenue in the territory to allow for 4 new potions and an overall reduction in individual territory size.
Experience
10+ Years
Level
Senior
Education
Engineering
Lead Regional Service Manager Resume
Headline : A seasoned professional with extensive knowledge and experience in directing maintenance services and providing information while serving as a resource to the community.
Skills : Office Works, Management.
Description :
- Manage staff of employees; hire, train, manage, process timecards, and team schedules.
- Improve team performance by instituting standard operating practices and procedures.
- Prepare and adhere to operating and repair budgets; oversee inventory and work with vendors and suppliers.
- Enhance surgeon and nurse satisfaction by ensuring all processes are followed and instruments are sterilized properly.
- Address and resolve process issues, to include errors. Maintain, refurbish, and replace instruments and scopes.
- Monitor the cleaning, care, and handling of scopes in the Sterile Processing Department, as well as in the OR suite.
- Attained employee retention rate of 95% compared to a target of 85% through superior leadership techniques.
Experience
5-7 Years
Level
Executive
Education
Diploma
Associate Regional Service Manager Resume
Summary : Highly motivated, dynamic Technical Specialist and Leader with over 20 years' field service management experience across a variety of product lines including electronics, medical device, oilfield.
Skills : Customer Service, Project Management, Team Building.
Description :
- Area Service Managers servicing credit card access POS systems in retail establishments throughout the southern and eastern US.
- Hired and coordinated training for new technicians conducted performance evaluations and inventory audits and verified the installation.
- Conducted field travel with personnel as the management liaison to the company and collaborated with the Area Service Managers to deliver client training.
- Coordinated customer training at headquarters during the role, including technicians from Valero.
- Managed a team of 12 remote pump technicians, a specialized team to upgrade electronics at fuel dispensing stations.
- Provided exclusive service of video surveillance to Circle K locations throughout the US.
- Developed and administered department budget for Sales and Service Operations.
Experience
7-10 Years
Level
Management
Education
Management
Regional Service Manager Resume
Headline : To utilize experience working for a government sub-contractor with systems, service, and project management; inventory management and employee management in a new and challenging career.
Skills : Computer Skills, Communication Skills.
Description :
- Provided supervisory and administrative support for local and regional field service operations.
- Managed a full-time and part-time workforce at remote sites within an assigned region.
- Performed scheduled and unscheduled maintenance of Environment Stabilization Equipment.
- Responsible for maintenance, service, and operation of all systems and equipment at LTi sites.
- Responsible for administrative reporting of the status of all systems contracted by LTi on a monthly basis.
- Perform required scheduled and unscheduled maintenance actions on all assigned systems.
- Responsible for the requisition, tracking, receipt, installation, and return of parts on an as-needed basis.
Experience
5-7 Years
Level
Executive
Education
General Studies