Sales Advocate Resume Samples

A Sales Advocate is responsible for guiding and advising customers about the company’s products and services. While the actual duties may vary based on the product being sold and the customer’s requirements, the following are certain basic tasks undertaken by these advocates and mentioned on the Sales Advocate Resume – managing customer account; preparing documents; assisting the customer service team in resolving customer’s issues; providing expertise and customer service support to customers and providers; and providing suitable recommendations. The job description entails providing direct advocacy services to customers facing issues with buying the products.

The major skills that can highlight a resume include the following – strong and thorough knowledge of the company’s products; tact and diplomacy; knowledge of the common sales issues faced by the company; highly effective interpersonal skills; and conflict resolution skills. Though a high school diploma is sufficient for this role, some areas require professional degrees.

 

Sales Advocate Resume example

Sales Advocate Resume

Headline : Enthusiastic Sales Advocate with in-depth knowledge of sales and training. Personable and responsible Cashier with 2 years in retail and customer service. Solid team player with upbeat, positive attitude. Reliable sales representative with extensive track record in demanding sales.

Skills : Social Media, Computer, Sales.

Description :

    1. Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
    2. Prevented store losses using awareness, attention to detail and integrity.
    3. Organized weekly sales reports for the sales department to track product success.
    4. Developed highly empathetic client relationships and earned a reputation for exceeding sales goals.
    5. Achieved high sales percentage with a consultative, value-focused customer service approach.
    6. Computed accurate sales prices for purchase transactions.
    7. Worked as a team member performing cashier duties, product assistance, and cleaning.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED


Sr. Sales Advocate Resume

Summary : To secure a position which will allow to utilize background in Sales Advocate and Management and give the opportunity for professional development and personal growth.

Skills : Fluent in Spanish, proficient in Microsoft Word, Excel and Power Point.

Description :

    1. Processed payment transactions, exchanges, reimbursements, insurance claims and upgrades for wireless devices and service plans.
    2. Tend to customer concerns and complaints to come to an appropriate resolution for the client.
    3. Attend all location meetings as appropriate and maintain client contact log.
    4. Handled projects, reports and special requests from a client.
    5. Exceeded all client expectations in order to keep a good working relationship between clients and the company.
    6. Trained and scheduled staff to ensure that the facility is staffed at appropriate levels at all times while staying within budgeted guidelines.
    7. Completed all aspects of opening and closing the store in accordance with written procedures.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma


Jr. Sales Advocate Resume

Objective : Self-motivated inside with excellent verbal and written communication skills. Customer service and sales professional successful at improving customer retention rates and growing revenue.

Skills : Bilingual, Money Handling, Money Handling, Inventory Management.

Description :

    1. Opened a close store on time/arrive 30 minutes prior to opening.
    2. Created new cash in and assure that the correct amount is in cash drawer before opening.
    3. Received and scanned all new orders into inventory.
    4. Informed customers in a professional manner.
    5. Informed customers of new promos or sales to come.
    6. Assisted customers with their accounts.
    7. Created new cash out/if short or over for that day, leave a note and notify store manager immediately.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Nursing

Sales Advocate III Resume

Headline : To obtain a Sales Advocate position with your company using attention to detail, experience in customer service and hard work ethic to achieve company goals.

Skills : Customer Service, Social Media Marketing.

Description :

    1. Greeted customers and ascertain what each customer wants or needs.
    2. Described merchandise and explain use, operation, and care of merchandise to customers.
    3. Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
    4. Computed sales prices, total purchases and receive and process cash or credit payment.
    5. Answered questions regarding the store and its merchandise.
    6. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
    7. Demonstrated the use or operation of merchandise.
    8. Placed special orders or call other stores to find desired items.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Sales Advocate II Resume

Summary : Service-oriented Sales Advocate with 5 year background Caring for individuals with different challenges physical and mentally in a group home setting. Core competencies include strong assessing for any changes in physical and mental status able to communicate and get effective treatment needed on timely manner.

Skills : Sales, Marketing, Finance.

Description :

  • Organized the retail store with merchandising, marketing and products that the company provided through their proprietary system.
  • Assisted customers with troubleshooting their cellular devices, and provided any information pertaining to customer issues regarding their service.
  • Provided full-time customer service for a small wireless retail store in the northeast area that serviced approximately fifteen clients a day.
  • Able to provide customer service over the telephone and take customer questions.
  • Completed all aspects of opening and closing the store in accordance with written procedures.
  • Maintained records related to sales.
  • Made a sales report and counting the inventory.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
General Studies

Sales Advocate I Resume

Summary : Sales Advocate versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Friendly Sales Associate adept at working in diverse retail and customer service environments.

Skills : Microsoft Word, Windows 10, Sales.

Description :

    1. Delivered outstanding service striving to retain and gain customers.
    2. Utilized leadership and interpersonal skills to communicate effectively with all levels of the organization.
    3. Recommended and helped customers select cell phone products based on their needs.
    4. Exchanged returned merchandise for customers quickly and efficiently.
    5. Served as liaison between customers and store personnel.
    6. Informed customers about sales and promotions in a friendly and engaging manner.
    7. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
    8. Answered customers' questions and addressed problems and complaints in person and via phone.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Information Technology

Associate Sales Advocate Resume

Headline : Experienced in planning, coordinating and sales activities in different organizations. Seeking a challenging Sales Advocate position to utilize skills and knowledge to develop into an all-round professional.

Skills : Marketing, Sales, Finance.

Description :

    1. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
    2. Prevented store losses using awareness, attention to detail and integrity.
    3. Organized weekly sales reports for the sales department to track product success.
    4. Trained 2 new employees quarterly.
    5. Cross-trained and provided back-up for other customer service representatives when needed.
    6. Worked as a team member performing cashier duties, product assistance and cleaning.
    7. Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
    8. Expressed appreciation and invited customers to return to the store.
    9. Assisted customers with store and product complaints.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Sales

Sales Advocate/Representative Resume

Objective : To transition excellent interpersonal and Sales Advocate experience into a dynamic work environment.

Skills : Supply Management, Inventory Control, Verbal Communication, Time Management, Strategic Planning.

Description :

    1. Matched customers with products and services that fit their needs.
    2. Assisted customers in filing insurance claims for their devices.
    3. Processed customer's payments.
    4. Helped customers troubleshoot their mobile devices to access problem.
    5. Conducted inventory at the close of business.
    6. Maintained a clean work environment.
    7. Made daily cash deposits in the company safe.
    8. Informed customers of promotions and sales to retain customer loyalty.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical

Asst. Sales Advocate Resume

Objective : Seeking a Sales Advocate position where extensive experience in customer service, sales, communication and administration will be utilized and where the opportunity for growth with the company is highly encouraged.

Skills : Graphic Design, Promotion/marketing, Computer Efficient.

Description :

    1. Conducted sales of cell phones and accessories to customers.
    2. Performed demonstrations to first-time users of the new cell phone lines of the company.
    3. Maintained records of monthly sales and ensured monthly targets are reached.
    4. Coordinated with cell phone companies with the release of their new products.
    5. Organized proper display of cell phones in order to increase sales volume.
    6. Entertained walk-in clients and demonstrated new cell phone products.
    7. Attended to customers who have problems with their units and conducted proper documentation.
    8. Conducted troubleshooting to cell phone units that have problems.
    9. Assured that monthly sales targets of the stores are reached monthly.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
General Studies

Sales Advocate Resume

Headline : Sales Advocate a best standard work experience, challenging project undertakings, gradual career progress and opportunities for value addition through continuous learning and professional development.

Skills : Marketing, Budgeting, Vendor Management, Construction, Educator, Hospitality, Receptionist, Maintenance.

Description :

    1. Maintained constant presence on the sales floor to address customer needs.
    2. Approached browsing customers and initiate conversations to determine buying preferences.
    3. Recommended appropriate items and direct or lead customers to selections.
    4. Inquired about phone experience, item preferences, and future purchases.
    5. Learned something new everyday.
    6. Learned how to go the extra smile (Make a friend, Make an impression, Make a match).
    7. Provided technical support Promoted and upsold data plans Lead the area in sales.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate