Sales Service Manager Resume Samples

The sales service manager takes charge of providing sales and services to customers; the job description of the sales service manager is broad and includes the following core tasks mainly – answering and responding to customer inquiries and needs, resolving and troubleshooting complex sales or service issues, providing after-sales service, building a long-term relationship with the customer by way of the follow-up process, leading and guiding sales professionals to enhance sales opportunities, performing competitor product/service analysis, improvising changes in the sales strategies, assisting in support sales members to achieve output and ensuring compliance of company’s policies and procedures.

Candidates applying for sales service manager should have experience in providing sales support service and also have a deep understanding of management methods, they should be well versed in customer service or sales service database and stay up-to-date of the latest technologies and applications. Eligible Sales Service Manager Resume should portray a degree preferably in the field of business administration, sales, or the related.

Sales Service Manager Resume example

Sales Service Manager Resume

Summary : To acquire a Sales Service Manager position that will allow to utilize knowledge to teach clients the skills necessary to facilitate more life meaning and satisfaction.

Skills : Key Account Management, Business to Business Sales.

Description :

    1. Coordinates $3 m.account with a profit margin of 30%.
    2. Negotiates bids and handle the selection process of vendors and graphic artists.
    3. Receives and processes all artwork from customers for future applications.
    4. Analyzes and maintains inventory of raw materials in excess of $2 m.
    5. Liaisons between the production facility and corporate VP of production Responsible for all customer order entry.
    6. Manages transportation logistics for the finished products.
    7. Interviews prospective employees for office and production lines.
    8. Oversees part maintenance database and requisition material for production equipment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Cooperation


Sr. Sales Service Manager Resume

Summary : Provide with the tools and information you need to answer customer questions about products, financing, warranty, and construction. A major portion of this training will occur on-site shadowing an experienced Market Manager in their model/sales office, learning how the new home sales process works.

Skills : Management, Organizing.

Description :

  • Understands and utilizes all sales forms, procedures, contracts, and policies
  • Prospects for new clients and qualifies buyers
  • Presents the company’s products in a professional manner
  • Successfully complete all sections of the Market Manager Trainee Program
  • Displays a thorough knowledge of the company’s product lines, communities, and relative community facilities
  • Greets all prospective customers as well as demonstrates the model home
  • Ensures the model home site is well maintained and presentable
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
License


Jr. Sales Service Manager Resume

Objective : The primary function is to perform outside sales of product inventory while driving an assigned route of accounts. Responsible for increasing product sales and placement of product displays at all large and small format off-premise stores

Skills : Management, Organizing.

Description :

    1. Responsible for over 430 active domestic/international customers.
    2. Hired, trained, and managed customer service employees.
    3. Verified accuracy within order processing/customer service department.
    4. Ensured daily and monthly schedules were met.
    5. Coordinated with customer, production, and warehouse to ensure customer requirements were met.
    6. Investigated and resolved customer claims/complaints concerning merchandise, service, delivery, or billing.
    7. Created, established, and/or ensured compliance with company-wide ISO 9002 and ISO 1400 documents and procedures.
    8. Assisted in evaluating and redesigning data entry computer system.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Sales Service Manager I Resume

Objective : Innovative leader with over 13 years of experience in global supply chain management, logistics, and customer service. Have led teams of up to 10, transacting upwards of $280 million in sales annually.

Skills : Project Management, Team Building, Sutainability And Standardization Certification, Customer Service, Microsoft Office.

Description :

    1. Led a team of 10 Sales Service Representatives, providing support for a global sales network spanning over 50 countries.
    2. Oversaw inventory control, logistics, supplier relations, service/sales needs, and quality claims.
    3. Managed all pulp exports for one of our major suppliers, including forecasting, production scheduling, shipping, market pricing and sales for upwards of 80,000 metric tons annually.
    4. Developed and implemented a training program for new recruits, ultimately reducing training time by half.
    5. Launched the division's effort in sustainability certification and Chain of Custody compliance.
    6. Led the team in training and understanding of regulations.
    7. Raised awareness of country imposed regulation on imports to assure we were in compliance.
    8. Implemented procedures for bringing export documentation in-house, thus eliminating the added cost of freight forwarders, reducing courier fees and saving time through improved utilization of our internal systems.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA

Sales Service Manager II Resume

Headline : Experience leading sales teams to exceed sales revenue and profit goals. Proven track record of driving million-dollar growth. Well versed in market analysis and reporting to develop creative business solutions. 27 years of corporate retail and foodservice sales. 7 years of sales experience in building materials and home improvement sales.

Skills : Microsoft Office, Management.

Description :

    1. Assistant to the Sales Director.
    2. Assumed role of Sales Director in his absence.
    3. Responsible for overseeing daily activities in the foodservice division.
    4. Prepared quotes for all bids.
    5. Worked closely with Regional and District managers to resolve problems.
    6. Performed customer service activities.
    7. Facilitated sales training initiatives.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business

Sales Service Manager III Resume

Summary : Extensive knowledge in administrative and managerial functions relevant to the profitable operations of a manufacturing plant. Focused knowledge in the following areas: Customer Service, Sales, Job Cost Estimating, Production Planning, Purchasing, Vendor Management, Folding Carton Design, Production Scheduling, Quality Control, Supply Chain Management, Safety & Lean Manufacturing Principles.

Skills : Knowledgeable With Microsoft Word, Excel, Powerpiont, Publisher, Quickbooks.

Description :

    1. Provided customer service and sales management services for a business forms distributor.
    2. Communicated customer pricing and shipping for all orders generated.
    3. Obtained or generated all pre-press materials required.
    4. Resolved all post-sale customer complaints in a timely manner.
    5. Performed physical counts of customer stored inventory.
    6. Supervised the sales service team to sustain maximum performance, accuracy, and consistency in managing account orders.
    7. Organized new sample lines.
    8. Created line sheets by summarizing information on cost sheets, fabric details, silhouettes, and logo variations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's

Asst. Sales Service Manager Resume

Objective : Engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, and take an active lead in ensuring the right bikes are built and delivered to the sales floor.

Skills : Microsoft Office Suite, Able To Read And Write In Spanish, Exemplary Problem-solving .

Description :

    1. Led the Sales Service team to provide the customer service and support that was considered the gold standard in the industry.
    2. Assisted technical response team with resolutions to product-related issues.
    3. Built a cohesive team of excellent sales associates.
    4. Increased sales within 2 geographic sales territories (eastern great lakes and southwest region) by 10% and 20% respectively which, combined translated into $5 million in additional revenue during my tenure in outside sales and product management.
    5. Worked directly with OEM customers in order to develop product offerings that added value to our their products while increasing proprietary arrangements with them.
    6. Responsible for planning/organizing catered events at Hersheypark and Giant Center.
    7. Coordinated Music in the Parks program generating approximately $1 million annually.
    8. Orchestrated all details for pre and post season private sellouts for Hersheypark Administrator of Delphi Software for Sales Department Execution of consignment ticketing/outing program Instrumental in Sales strategic planning/execution for Hershey Bears, and family shows.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates

Associate Sales Service Manager Resume

Headline : Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent our several healthcare in the pharmaceutical sales rep field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and pharmaceutical sales rep relationships with key external and internal customers.

Skills : Microsoft Office, Management.

Description :

  • Effectively promotes and educates physicians on the use of our pharmaceutical products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other pharmaceutical sales rep company-approved means.
  • Works during the day in the field each week, as needed for call planning, customer follow-up, pharmaceutical sales rep preparing presentations, making appointments, report generation, etc.
  • Ensures high performance levels of all pharmaceutical sales calls and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations
  • Executes company-approved Pharmaceutical Sales Product Marketing plans and territory/regional business plan activities
  • Supports targeted customers using company-approved resources, pharmaceutical sales rep marketing materials, and promotional activities/programs/initiatives as identified by Sales Management
  • Coordinates promotional efforts with peers across franchises and co-promotion alliance partners. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g.., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines
  • Ensures optimum territory pharmaceutical sales rep strategy execution using annual territory business plan, regional business plan, and call activity reports
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Lead Sales Service Manager Resume

Summary : An Sales Service Manager position requiring exceptional planning, organization, execution, and leadership skills with the ambition to meet margins, quality, and deliveries.

Skills : Management, Organizing.

Description :

  • Actively responds, engages and connects with inbound prospects and marketing qualified leads targets using email, phone, and social platforms
  • Works in close collaboration with the Marketing demand gen function to deliver impactful nurturing, follow up to prospects
  • Schedules appointments and demos for Sales Directors, working closely with the broader team to accelerate the sales cycle
  • Drives attendance for webinars and events while also setting meetings for large conferences
  • Ensures successful follow-through and tracking of the sales cycle by keeping SFDC accurate and up to date
  • Manages and directs sales staff to secure business travel clients and to establish long-term relationships with these clients.
  • Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel/s.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S.

Sales Service Manager Resume

Objective : To secure a Sales Service Manager position within a dynamic organization that will utilize administrative, organizational, and execution skills and professional experience.

Skills : Management, Organizing.

Description :

  • Develops sales plans and strategies to meet or exceed established revenue and room night goals.
  • Works with various departments to ensure requested services are provided to customers.
  • Interviews, trains, supervises, counsels, schedules and evaluates staff.
  • Manages the financial aspects of business travel (i.e. forecasting, budgeting, etc.)
  • Handles day to day business with assigned customers.
  • Works with assigned marketing co-packers to strategically grow business.
  • Informs team members of opportunities to increase sales through our marketing co-packers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business