Salon Receptionist Resume Samples

Description :

1. Answering an average of inbound and outbound calls per day by addressing customer inquiries, solving problems and providing new product information.
2. Handling cash transactions by taking payments for multiple services for the client.
3. Providing and elevated customer service experience to generate a loyal client relationship.
4. Restocking inventory every month and reviewed cash operation data to verify proper replenishment.
5. Maintaining complete knowledge of correct maintenance and use of equipment.
6. Managed a high-volume workload within a deadline-driven environment.
7. Resolved an average of 250 inquiries in any given week consistently met performance goals in all areas.

Experience

10+ Years

Level

Senior

Education

Associates

Description :

1. Update and maintain customer information records, such as beauty services provided.
2. Operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
3. Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
4. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
5. Transmit information or documents to customers, using computer, mail, or facsimile machine.
6. Give clients useful advice about the products if they seek your opinion.
7. Perform administrative support tasks, such as proofreading, transcribing handwritten information.

Experience

5-7 Years

Level

Executive

Education

HS

Description :

1. Managed receptionist area including greeting customers and responding to incoming and outgoing calls and in-person requests for school information.
2. Oversee students and public access to the building and inform clients about client consultation forms.
3. Executed and performed booking appointments for all senior Cosmetology and Barber students.
4. Performed responsibilities of handling and maintaining cash transactions and deposits, file, print faxed.
5. Check products in the salon to ensure that they are not out of stock, and inform management of products in shortage in order for them to place orders for more supplies.
6. Managed Cosmetology clinic floor and front entrance for customers and business partners.
7. Create and send out reminder messages such as texts and emails to the salon clients, reminding them of their bookings and appointments just in case they have forgotten.
   

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Maintained front desk tasks such as answering phones, booking appointments, rebooking clients, cashiering, and the maintenance of client records and lab data.
2. Assisted Salon Leader with administrative tasks, including tracking of salon results.
3. Provided a positive customer experience to all salon clients and retail customers.
4. Clean salon area by sweeping, mopping, wiping down counters/sinks, laundry, and dishes.
5. Assist stylists by shampooing clients or getting supplies that they may need. and upkeep stocking duties of hair color and supplies for the salon.
6. Maintained company policies, programs, and product specifications and retail products and assisted in inventory processes.
7. Answer the telephone and attend to inquiries made over the phone, and also make bookings for clients.

Experience

5-7 Years

Level

Executive

Education

BBM

Description :

1. Greeted, welcomed clients in a professional, friendly, hospitable manner directing them appropriately.
2. Assisted guests by answer questions about salon services and products, making them feel at home and comfortable.
3. Handled cash, personal checks, processed credit card payments and operated and balanced a cash register.
4. Maintained bank accounts, including monthly balancing, made bank deposits, reconciling bank statements.
5. Organized records of business documents, electronic mail, faxes, business expenses, tax documents.
6. Ordered all products and maintained inventory for the salon and 
7. Notifying company personnel of client and visitor arrival, while maintaining security at all times.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Responsible for monthly client call-backs to ensure their experience was exemplary as well as resolving any client complaints.
2. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
3. Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
4. Transmit information or documents to customers, using computer, mail, or facsimile machine.
5. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
6. Perform administrative support tasks, such as proofreading, transcribing handwritten information.
7. Operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Stocked and rotated inventory regularly performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
2. Organized the store by returning all merchandise to its proper place and replenished merchandise shelves with items from the stockroom.
3. Generated leads for new sales through telephone and email contact with customers.
4. Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
5. Prevented store losses using awareness, attention to detail and integrity.
6. Organized weekly sales reports for the sales department to track product success.
7. Maintained bank accounts, including monthly balancing; made bank deposits, reconciling bank statements.

Experience

2-5 Years

Level

Junior

Education

HS

Description :

1. Manage the receptionist desk for one of the busiest salons in the region.
2. Welcome clients upon arrival and provide service information and answer phone calls and maintain appointment schedules for stylists.
3. Accurately enter client information into the salon's database for tracking and marketing purposes.
4. Process client credit and cash payments and ensure the register is balanced.
5. Greet clients, answer phones, return calls from clients, answer client emails, schedule and reschedule client appointments.
6. Create an overall positive experience for clients that build satisfaction and loyalty.
7. Perform administrative support tasks, such as proofreading, transcribing handwritten information.

Experience

5-7 Years

Level

Executive

Education

HS

Description :

1. Addressed all guest complaints and referred to any escalated situations to management.
2. Coordinated and booked all spa service appointments for individual and group clients.
3. Offered refreshments of ice water and iced tea to all incoming guests.
4. Meticulously entered client and service information when booking appointments.
5. Booking spa appointments, confirming appointments, and canceling appointments.
6. Assisted guests by answer questions about salon services and products, making them feel at home and comfortable.
7. Perform administrative support tasks, such as proofreading, transcribing handwritten information.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Update and maintain customer information records, such as beauty services provided.
2. Verify customers' credit, and establish how the customer will pay for the accommodation.
3. Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore the natural appearance.
4. Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
5. Monitoring inventory levels to ensure adequate supplies are available to meet salon needs.
6. Managing client appointments, answering phones, performing data entry, filing, and file set-up.
7. Helping customers to make up their minds about a particular product or service and 

Experience

2-5 Years

Level

Junior

Education

Accounting

Description :

1. Responsible for phones, scheduling of appointments, collection of payments via cash, check or credit card.
2. Planned and executed Social Media posts including Facebook specials, Instagram, and Yelp reviews.
3. Responsible for Quarterly or Holiday advertising and specials the salon was offering.
4. Answering questions about products from customers and stylists and offering customers products that meet their needs.
5. Addressed all guest complaints and referred to any escalated situations to management.
6. Coordinated and booked all spa service appointments for individual and group clients.
7. Booking spa appointments, confirming appointments, and canceling appointments.

Experience

5-7 Years

Level

Executive

Education

HS

Description :

1. Provide customer service by greeting clients and answering phones.
2. Conducted inventory, updated locations and ordered products for internal use and retail sale.
3. Performed opening and closing duties to include cash/credit procedures and facility cleaning.
4. Scheduled receptionist coverage and assisted in personnel actions supporting salon human resources.
5. Maintain a clean work environment by keeping stylist areas organized and wiping down product shelves.
6. Open and close cash drawer and balance transactions at the end of each shift.
7. Create purchase orders for needed product inventory and assist in ordering, storing, and distributing office and shop supplies.
8. Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore the natural appearance.

Experience

10+ Years

Level

Senior

Education

Nursing