A Senior Technical Associate works closely with the Technical Director and supports various responsibilities such as overseeing and managing the program staff and providing technical direction for all activities. While the actual duties vary based on the needs of the organization; the following are certain core and common duties seen on the Senior Technical Associate Resume – monitoring and maintaining the computer systems, and networks; installing and configuring computer systems; diagnosing hardware and software faults, and working with field engineers to solve complex problems.
The most sought-after skills for the post include – strong technical background, the ability to translate complex information in a simple, and clear terms; the ability to assess each customer’s IT knowledge level; up-to-date technical knowledge; an in-depth understanding of the software and equipment used in the process; and good accuracy. Those with a degree in relating computing subjects qualify for this role.