Service Agent Resume Samples

A Service Agent mainly working for the Customer Care center will take the responsibility of attracting potential customers by undertaking a variety of tasks that are mentioned on the Service Agent Resumeanswering phone calls, clarifying customer’s doubts about the product/service, recommending information or data about the product or service, processing orders, updating customer accounts, recommending add-on products/services to existing customers, resolving product or service problems, following up with customers to ensure resolution, and generating sales leads.

The best portfolios are the ones that are able to depict the following attributes – ability to manage a large number of incoming calls, familiarity with CRM systems and practices, a track-record of over-crossing quota, strong phone handling skills, active listening skills, and a good knowledge of the company’s product/service. The education requirement is minimal and includes only a high school diploma or GED.

Service Agent Resume

Headline : Career minded individual who consistently meets and exceeds productivity goals with strong communication/organizational skills. Excellent customer service and support with flexibility in all aspects of job functions. Seeking challenging career in reputable stable company that promotes growth.

Skills : Microsoft office.

Description :

    1. Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
    2. Inspect vehicles for unidentified body damage.
    3. Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
    4. Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
    5. Place items found in vehicles in lost and found.
    6. Direct drivers to drop off locations as necessary.
    7. Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
    8. Refuel the vehicle and log identification number with fuel needed and mileage.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MBA


Customer Service Agent Resume

Headline : Over six years to assist me in finding employment involving Forensic Anthropology. My long range goal is to secure employment in this specialized area. However, I have two children who depend on me for support so I need to find a career that will help provide the needed income so I can better provide for my family.

Skills : Microsoft Office, Data Entry, Customer Service Skills, Warehouse/Forklift Operator/Production Operator, Sterile Processing Tech.

Description :

    1. Keep parking areas clean and orderly to ensure that space usage is maximized.
    2. Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
    3. Inspect vehicles in order to detect any damage.
    4. Escort customers to their vehicles in order to ensure their safety.
    5. Service vehicles with gas, oil, and water.
    6. Perform maintenance on cars in storage in order to protect tires, batteries, and exteriors from deterioration.
    7. Keep parking areas clean and orderly to ensure that space usage is maximized.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Science


Guest Service Agent Resume

Summary : Proactive professional with a solid work ethic, passion for growth, and outstanding interpersonal skills. Committed to providing a quality and efficient work environment, while representing the company to the highest standards. Able to work under pressure while conducting multiple projects effectively and simultaneously. Detail-oriented, with strong analytical and problem-solving skills. Excellent verbal and written communication skills.

Skills : Customer Service, Transporter, Stocking Goods, Teamwork, Car Detailing.

Description :

    1. Processed members' requests in accordance with credit union procedures.
    2. Recorded all transactions accurately and balanced each day's operations.
    3. Answered customer calls and resolved situations due to member concerns in a professional and timely manner.
    4. Cross-sold credit union products and services to meet individual, department and credit union goals.
    5. Assisted members in opening secondary shares, ordering checks and debit cards.
    6. Analyzed and reviewed excessive check reports, and daily balance reports.
    7. Ensured members' satisfaction to establish and maintain long-term relationships.
    8. Processed member transactions including wire transfers, verification of deposits, and renewal of term accounts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science

Consultation Service Agent Resume

Headline : Seeks employment with a growing company. Trained construction worker for 5 years with S.P.H General Contractors.

Skills : Excellent verbal and written skills, Team player and motivator, Analytical thinker and detail oriented , Word, Excel and PowerPoint.

Description :

    1. Meet and greet customer Clean vehicle exterior by hand, brush or by operating washing equipment.
    2. Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand.
    3. Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required) Determine need for and add windshield fluid, gas, oil, water and antifreeze.
    4. Perform basic maintenance check: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle.
    5. Verify appropriate stickers are attached to vehicle (registration, plates, etc.) May be responsible for maintaining an inventory of cleaning supplies.
    6. May assist with local automobile deliveries.
    7. Perform miscellaneous job-related duties as assigned.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Criminal Justice

Reservation Service Agent Resume

Objective : Self motivated, highly driven individual who sets high goals with expectations of achieving each goal. Accepts challenges and is very eager to learn. To obtain an entry level position within a company with chances for future advancement.

Skills : CCC One, Mitchel Guide For Paint Materials, Microsoft Office, Light Mechanics, Electrical Repair For Automotive, MIG Welding.

Description :

    1. Clean all vehicles to prepare them to be rented both inside and out.
    2. Collect any belongings remaining in the vehicle, inventory them, bring them to sales agent to return them to the customer.
    3. Bring vehicles in for routine maintenance at a local repair facility for things like oil changes, new tires, auto accident repairs etc.
    4. Fully wash and vacuum vehicles and return them to the rentable lot within 15 minutes for each vehicle regardless of make and model.
    5. Maintain cleaning bays and materials used for cleaning the vehicles.
    6. Perform maintenance of drains, service equipment such as industrial vacuums, storage tanks and pumps.
    7. Maintain inventory of all materials and gear.
    8. Pick up and return vehicles to other locations within Eastern North Carolina.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School

Passenger Service Agent Resume

Headline : Recent College Graduate with a BS in Geography and two years of sales & customer service experience. Seeking to leverage acquired academic knowledge and work experience to efficiently fill your position. A determined worker aiming to help accomplish company goals and take on increasing responsibility as quickly as possible.

Skills : Cooking, Roofing, Customer Service Skills, Detailing, Management, Landscaping, Machine Operator, Sales.

Description :

    1. Cross-trained and provided back-up for other customer service representatives when needed.
    2. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
    3. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
    4. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax .Interacted with customers and retail buyers to expedite orders.
    5. Maintained cleanliness andpresentation of stock room and production floor.
    6. Assisted customers with store and product complaints.
    7. Assisted customers with store and product complaints.
    8. Received multiple reviews acknowledging my level of dedication to excellent customer service.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Nursing Assistant

Commercial Service Agent Resume

Headline : To obtain gainful employment and experience while continuing my education in Communication Studies. Solid skills in Microsoft Office, Adobe Photoshop, and Internet browsers. Personable student with proficient writing and communication skills and possessing the ability to multi-task in a fast paced environment.

Skills : Cashier, Customer Service, Auto detailing, Food Prep/Food Handling, Delivery Driver.

Description :

    1. Keep parking areas clean and orderly to ensure that space usage is maximized.
    2. Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
    3. Inspect vehicles in order to detect any damage.
    4. Escort customers to their vehicles in order to ensure their safety.
    5. Service vehicles with gas, oil, and water.
    6. Perform maintenance on cars in storage in order to protect tires, batteries, and exteriors from deterioration.
    7. Keep parking areas clean and orderly to ensure that space usage is maximized.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Science

Technical Service Agent Resume

Objective : Administration, receptionist, customer service/call center, sterile processing in the healthcare field, and general warehouse labor. The type of the pursues my interests include data entry clerk, customer service/call center, administration, sterile tech, with some distribution.

Skills : Microsoft Outlook, Microsoft Excel, Microsoft Word.

Description :

    1. Detailed, checked fluids, checked tire pressure, inspected for body damage, and made sure every vehicle was ready to go for next customer.
    2. Picked up and dropped off customers when needed in a timely manner.
    3. Consulted with auto tech and auto body employees of the situation of the vehicle that is in need of repair.
    4. Transported new vehicles to there designated location whether in town or surrounding area.
    5. Customer satisfaction scores increases due to my punctuality, attention to detail in the vehicles, and basic conversation.
    6. Amount of vehicles on the road increases also due to quick detailing and flipping just returned vehicles.
    7. Skills Used Conversation skills, organization, quick thinking, problem solving, reasoning skills, multitasking, some computer processing.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Automotive Technology

Member Service Agent Resume

Objective : Dependable, committed, self-starter and a quick learner. My goal is find a career opportunity where I can best utilize my excellent leadership and organizational skills to bring value to a dynamic organization.

Skills : Fork lift.

Description :

    1. Inspect vehicle to ensure safety equipment is in working order.
    2. Inspect vehicles for unidentified body damage.
    3. Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
    4. Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
    5. Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
    6. Refuel the vehicle and log identification number with fuel needed and mileage.
    7. Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
    8. Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Customer Service Agent II Resume

Objective : Developed a pragmatic and creative skill set as a Marketing, publication, management, and administrative professional. Ensuring standards are achieved, enhanced with a sense of style and professionalism.

Skills : Microsoft Office Applications: Word, Excel, Outlook, PowerPoint, Access. Quickbooks., Office Management, Accounting, Executive Support, Marketing, Creative Direction, Administrative Support.

Description :

    1. Provided sales and administrative support to policy holders.
    2. Reviewed customer accounts and payment information for accuracy.
    3. Assisted with garnering new business, meeting new clients, and attending community meetings.
    4. Adhered to and applied company rules and insurance guidelines.
    5. Compiled customer information into computer applications.
    6. Used collected data to create reports needed for account collections, promotions, and opportunities.
    7. Drafted reports and correspondence, ensuring spelling, grammar, and formatting conventions were followed.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.A. In English

Part-time Service Agent Resume

Summary : Experience with customer service along with strong communication and interpersonal skills. Seeking employment in providing customers with superior service. Over ten year's excellent problem solving skills that will both ensure satisfaction and trust with the customers.

Skills : Excel.

Description :

    1. Perform office duties on a temporary basis when needed.
    2. Arrange for the replacement of items lost by travelers.
    3. Keep parking areas clean and orderly to ensure that space usage is maximized.
    4. Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
    5. Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
    6. Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
    7. Inspect vehicles in order to detect any damage.
    8. Service vehicles with gas, oil, and water.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Service Agent Resume

Objective : Seeking a job opportunity with a company which will require me to utilize my skills, abilities and experience to ensure the company's success. Strong organizational skills Dependable and reliable Active listening skills Punctual and reliable Energetic work attitude Responsible driver.

Skills : Detailing, Customer Service.

Description :

    1. Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors, and back-up lights.
    2. Inspect vehicle for unidentified body damage.
    3. Clean all exterior and interior windows and mirrors and vacuum interior floors, seats, ashtrays, and trunk.
    4. Provide positive customer service, including greetings, assistance with luggage and personal belongings.
    5. Refuel the vehicle and log identification number with fuel needed and mileage.
    6. Ensure key tag is properly marked with correct VIN or unit number and license plate.
    7. Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
    8. Complete the out of service tag and ensure the vehicle is moved to the maintenance area.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
General Studies