A Service Agent mainly working for the Customer Care center will take the responsibility of attracting potential customers by undertaking a variety of tasks that are mentioned on the Service Agent Resume – answering phone calls, clarifying customer’s doubts about the product/service, recommending information or data about the product or service, processing orders, updating customer accounts, recommending add-on products/services to existing customers, resolving product or service problems, following up with customers to ensure resolution, and generating sales leads.
The best portfolios are the ones that are able to depict the following attributes – ability to manage a large number of incoming calls, familiarity with CRM systems and practices, a track-record of over-crossing quota, strong phone handling skills, active listening skills, and a good knowledge of the company’s product/service. The education requirement is minimal and includes only a high school diploma or GED.
Headline : Career minded individual who consistently meets and exceeds productivity goals with strong communication/organizational skills. Excellent customer service and support with flexibility in all aspects of job functions. Seeking challenging career in reputable stable company that promotes growth.
Skills : Microsoft office, Organizational Skills.
Inspected vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
Inspected vehicles for unidentified body damage.
Cleaned all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
Provided positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
Placed items found in vehicles in lost and found.
Directed drivers to drop off locations as necessary.
Refuel the vehicle and log identification number with fuel needed and mileage.
Customer Service Agent Resume
Headline : Over six years to assist me in finding employment involving Forensic Anthropology. My long range goal is to secure employment in this specialized area. However, I have two children who depend on me for support so I need to find a career that will help provide the needed income so I can better provide for my family.
Skills : Microsoft Office, Data Entry, Customer Service Skills, Warehouse/Forklift Operator/Production Operator, Sterile Processing Tech.
Parked and retrieved automobiles for customers in parking lots, storage garages, or new car lots.
Inspected vehicles in order to detect any damage.
Escorted customers to their vehicles in order to ensure their safety.
Serviced vehicles with gas, oil, and water.
Performed maintenance on cars in storage in order to protect tires, batteries, and exteriors from deterioration.
Driven the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
Processed member transactions including wire transfers, verification of deposits, and renewal of term accounts.
Bachelors Of Science
Guest Service Agent Resume
Summary : Proactive professional with a solid work ethic, passion for growth, and outstanding interpersonal skills. Committed to providing a quality and efficient work environment, while representing the company to the highest standards. Able to work under pressure while conducting multiple projects effectively and simultaneously. Detail-oriented, with strong analytical and problem-solving skills.
Skills : Customer Service, Transporter, Stocking Goods, Teamwork, Car Detailing.
Processed members' requests in accordance with credit union procedures.
Recorded all transactions accurately and balanced each day's operations.
Answered customer calls and resolved situations due to member concerns in a professional and timely manner.
Cross-sold credit union products and services to meet individual, department and credit union goals.
Assisted members in opening secondary shares, ordering checks and debit cards.
Analyzed and reviewed excessive check reports, and daily balance reports.
Ensured members' satisfaction to establish and maintain long-term relationships.
Bachelor Of Science
Consultation Service Agent Resume
Headline : Operating equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketing software, and also Pushing wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas.
Skills : Excellent verbal and written skills, Team player and motivator, Analytical thinker and detail oriented , Word, Excel and PowerPoint.
Met and greeted customer Clean vehicle exterior by hand, brush or by operating washing equipment.
Polished, dried and cleanned vehicle windshields, windows, lights, mats and exterior body, by hand.
Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required) Determine need for and add windshield fluid, gas, oil, water and antifreeze.
Verified appropriate stickers are attached to vehicle (registration, plates, etc.).
Responsible for maintaining an inventory of cleaning supplies.
Assisted with local automobile deliveries.
Performed miscellaneous job-related duties as assigned.
Reservation Service Agent Resume
Objective : Self motivated, highly driven individual who sets high goals with expectations of achieving each goal. Accepts challenges and is very eager to learn. To obtain an entry level position within a company with chances for future advancement.
Skills : CCC One, Mitchel Guide For Paint Materials, Microsoft Office, Light Mechanics, Electrical Repair For Automotive, MIG Welding.
Cleaned all vehicles to prepare them to be rented both inside and out.
Collected any belongings remaining in the vehicle, inventory them, bring them to sales agent to return them to the customer.
Fully wash and vacuum vehicles and return them to the rentable lot within 15 minutes for each vehicle regardless of make and model.
Maintained cleaning bays and materials used for cleaning the vehicles.
Performed maintenance of drains, service equipment such as industrial vacuums, storage tanks and pumps.
Maintained inventory of all materials and gear.
Picked up and returned vehicles to other locations within Eastern North Carolina.
Passenger Service Agent Resume
Headline : Recent College Graduate with a BS in Geography and two years of sales & customer service experience. Seeking to leverage acquired academic knowledge and work experience to efficiently fill your position. A determined worker aiming to help accomplish company goals and take on increasing responsibility as quickly as possible.
Cross-trained and provided back-up for other customer service representatives when needed.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax .Interacted with customers and retail buyers to expedite orders.
Maintained cleanliness andpresentation of stock room and production floor.
Assisted customers with store and product complaints.
Received multiple reviews acknowledging my level of dedication to excellent customer service.
Commercial Service Agent Resume
Headline : To obtain gainful employment and experience while continuing my education in Communication Studies. Solid skills in Microsoft Office, Adobe Photoshop, and Internet browsers. Personable student with proficient writing and communication skills and possessing the ability to multi-task in a fast paced environment.
Kept parking areas clean and orderly to ensure that space usage is maximized.
Performed basic maintenance check: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle.
Invoiced customers for services provided.
Assisted passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
Handled all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
Directed passengers through Customs, Immigration, and Quarantine.
Assisted Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
Bachelors Of Science
Technical Service Agent Resume
Objective : Administration, receptionist, customer service/call center, sterile processing in the healthcare field, and general warehouse labor. The type of the pursues my interests include data entry clerk, customer service/call center, administration, sterile tech, with some distribution.
Skills : Microsoft Outlook, Microsoft Excel, Microsoft Word.
Detailed, checked fluids, checked tire pressure, inspected for body damage, and made sure every vehicle was ready to go for next customer.
Picked up and dropped off customers when needed in a timely manner.
Consulted with auto tech and auto body employees of the situation of the vehicle that is in need of repair.
Transported new vehicles to there designated location whether in town or surrounding area.
Used Conversation skills, organization, quick thinking, problem solving, reasoning skills, multitasking, some computer processing.
Updated shipment information via a transportation management platform system.
Tracked and traced international cargo.
Member Service Agent Resume
Objective : Dependable, committed, self-starter and a quick learner. Goal is find a career opportunity where I can best utilize my excellent leadership and organizational skills to bring value to a dynamic organization.
Skills : Fork lift, Planning Skills.
Inspected vehicle to ensure safety equipment is in working order.
Cleaned all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
Ensured that the key tag is properly marked with the correct VIN or Unit number and license plate number.
Maintained a clean and orderly work area and report any unsafe or hazardous conditions.
Complied with US and foreign regulations.
Submitted export information to US Customs as governed by law.
Advised customers of shipment information.
Customer Service Agent II Resume
Objective : Developing a pragmatic and creative skill set as a Marketing, publication, management, and administrative professional. Ensuring standards are achieved, enhanced with a sense of style and professionalism.
Provided sales and administrative support to policy holders.
Reviewed customer accounts and payment information for accuracy.
Assisted with garnering new business, meeting new clients, and attending community meetings.
Adhered to and applied company rules and insurance guidelines.
Compiled customer information into computer applications.
Used collected data to create reports needed for account collections, promotions, and opportunities.
Drafted reports and correspondence, ensuring spelling, grammar, and formatting conventions were followed.
B.A. In English
Part-time Service Agent Resume
Summary : Experienced with customer service along with strong communication and interpersonal skills. Seeking employment in providing customers with superior service. Over ten year's excellent problem solving skills that will both ensure satisfaction and trust with the customers.
Skills : Excel, Managing Skills.
Performed office duties on a temporary basis when needed.
Arranged for the replacement of items lost by travelers.
Taken numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
Issued ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
Complied with customer requirements and procedures.
Prepared and processed international documentation.
Analyzed and verified documents received from customer and from carriers.
High School Diploma
Service Agent Resume
Objective : Seeking a job opportunity with a company which will require me to utilize my skills, abilities and experience to ensure the company's success. Strong organizational skills Dependable and reliable Active listening skills Punctual and reliable Energetic work attitude Responsible driver.
Skills : Detailing, Customer Service.
Inspected vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors, and back-up lights.
Inspected vehicle for unidentified body damage.
Cleanned all exterior and interior windows and mirrors and vacuum interior floors, seats, ashtrays, and trunk.
Provided positive customer service, including greetings, assistance with luggage and personal belongings.
Ensured key tag is properly marked with correct VIN or unit number and license plate.
Completed the out of service tag and ensure the vehicle is moved to the maintenance area.
Communicated with domestic customers, their international customers, and steamship lines.