The Student Information Specialist leads efforts relating to the student information systems, initiates system tasks, identifies failures and abnormalities, and recommends and controls systems to reestablish effective operations. Major duties and accountabilities are listed on the Student Information Specialist Resume as – directing and coordinating activities of the internal and external client and server systems, managing the student information systems; designing and directing, and conducting the district’s compliance with reporting related to state/federal reports; maintaining accurate documentation regarding SIS functions, operating procedures and the dissemination of updates to users, implementing new systems and modification to current systems in an optimal manner, and assisting in assigned activities related to student enrollment procedures.
To work in this capacity, the following skills are considered crucial – a good understanding of the student information systems, excellent database knowledge, and expertise, high attention to details, the ability to work independently without any direct supervision, and knowledge of student reporting and student information data services software applications. A successful resume displays a degree in relevant fields.
Headline : A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding administrative and office procedures. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities.
Skills : MS Office, Maintaining Skills.
Description :
Processed, and verified all student data required for local, state and federal reports.
Maintained 95% or better accuracy rate for data entry.
Attended meetings and participates in professional development activities 4.
Maintained a high level of confidentiality in the administration of all student Information.
Designed and printed reports as needed by school staff, district-level staff, and program managers.
Worked with site administrators, program managers and data analysts to correct all irregularities with data or procedural issues related to student information.
Performed other duties as necessary for the effectiveness of the Organization.
Experience
5-7 Years
Level
Executive
Education
MS
Student information specialist Resume
Summary : Seeking a Student information specialist position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Microsoft Outlook, 45 Wpm Typing, Customer Service, Organization, Data Entry.
Description :
Did Outbound calling through a predictive dialer to reach out to potential student who had contacted us by phone, email or direct mailer interested in Everest Colleges, Heald Colleges and Wyotech Schools.
Completed surveys through a survey trackers.
Took inbound call from potential students.
Able to go from a inbound agent to a universal agent which helped the company with the growth and widening of responsibilities.
Worked with the inbound team, outbound team, survey team and also helping out with data entry team it made me flexible and reliable to take on new challenges.
Used Inbound agent-using phone system, using CRM to enter potential student information and being able to find a school in their area to transfer them too.
Able persuade the caller that talking to the admission reps was the next step toward their education.
Experience
7-10 Years
Level
Management
Education
AA In Business
Student information specialist Resume
Objective : Seeking a position that will allow me to utilize my analytical, detail-oriented skills in a customer service setting, A positive, self-motivated team player experienced with balancing short-term and long-range goals, Able to coordinate multiple projects and meet deadlines under pressure as well as adapt quickly to challenging and changing environments.
Provided information to callers requesting information about starting studies.
Took transcript requests of former students and provided information of how they could attain their educational summary.
Conducted Post Enrollment Verification Surveys (PEV) which entailed contacting prospective students to confirm all information submitted while on the same call ensuring that they understand the Policy and Procedure guidelines set forth before them regarding the cost of education and the expectations, both the students' as well as the college.
Contacted prospective students with questions regarding their experience that they had while speaking with a representative from the college (Customer Satisfaction Survey), how they experienced themselves during the call and also what things, if any, they would change with the opportunity to speak again with representative from the college.
Worked on project Calibration Nation which enabled us to calibrate calls along with having a discussion afterwards to allow us a better understanding of how the QA scores are determined and how it may slightly differentiate from one QA to another.
Discussed any future rubric changes that may occur and provided our input on it.
Experience
2-5 Years
Level
Junior
Education
Bachelor's In Management
Student information specialist Resume
Headline : Talented and experienced professional with many years in the financial and insurance industry. Hold life and health insurance license in 8 states including Colorado. Working inside and outside sales, case management, underwriting, benefits including retirement planning. Educated and sold health insurance policies with introduction of health care reform.
Skills : Microsoft Office, Adobe, Scheduling Programs, Filing, Data Bases, Customer Service.
Description :
Responsible for conducting and handling outbound calls to prospective students Maintain a professional demeanor to ensure the best possible experience while encouraging and attempting to connect probable students with an admission representative.
Exceeded in the expected metrics set by the Senior Leadership team and accomplished all monthly goals.
Selected to participate in Contact Center projects and piloting.
Nominated by my direct supervisor to partake in ACCSC Employment Contact Verification, new hire nesting, and marketing assistance.
Able to complete vast portions of these projects and further assist team members to ensure we met all deadlines.
Skillfully trained in staging and entering data entry work received from High School Field Representatives on a daily basis.
Monitored all data received from the field representatives to ensure correct codes and Ad Keys were being documented.
Experience
5-7 Years
Level
Executive
Education
AA In Progress In General Education
Student information specialist Resume
Headline : Highly qualified Student information specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Managed the Student Information Database known as SASI for the New York-based Edison Schools; which is a school management company.
Responsible for creating student schedules transcripts, report cards, and benchmark assessments for over 4, 000 students using the SASI database.
Provided regional support for all of Edison's Michigan schools.
Provided additional support for Edison schools based in Pennsylvania and Illinois.
Facilitated quarterly professional development training for school administrators and teaching staff.
Completed all state and federal reporting necessary to meet and secure all funding factors needed for school operations and student funding.
Successfully managed several employees at each school for which I provided database support.
Experience
5-7 Years
Level
Executive
Education
MBA In Management
Student information specialist Resume
Summary : Seeking a Student information specialist position with your company to enhance my communication, educational, and customer service skills.
Skills : MS Office, Project Management, Project Coordination, Document Development, Process Development, Financial Analysis, Risk Management, Business Analysis, Waterfall, Agile Development.
Description :
Constantly reached out to prospective students to discuss higher education opportunities by telephone.
Used my personal and professional experience to dispel myths about college and financing while helping students overcome obstacles that prevent them from returning to school.
Experienced Volunteered for multiple training opportunities throughout the center to better assist my supervisor, manager, and team in their success.
Developed numerous tools to assist agent productivity.
Assisted three separate departments with the development of spreadsheet tools, job aide documentation and produced several team training experiences.
Answered calls and followed the script, high-efficiency voice quality.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts In Psychology
Student information specialist Resume
Headline : To obtain a Student information specialist position with a reputable company where I will be able to demonstrate my skills, knowledge, and experience. Also to gain more knowledge in areas that I am unfamiliar with.
Spoke with students interested in Everest College, WyoTech, and Heald College.
Responsible for changing each student's life that I come into contact with.
Worked as an outbound agent for 2 months before moving to the inbound chat team.
Exceded goals and expectations each day, week, and month.
Assisted prospective students with getting in touch with an Admissions Advisor for enrollment.
Responsible for assisting current students in answering any questions or addressing concerns they may have.
Ensured the accuracy and integrity of data entered by users.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Student information specialist Resume
Objective : Student information specialist with 2 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. Highlights Strong organizational skills Telephone inquiries specialist Active listening skills Customer service expert Seasoned in conflict resolution Telecommunication skills.
Skills : Word, Multitasking.
Description :
Resolved customer complaints and concerns with strong verbal and negotiation skills.
Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script within specified timeframes.
Maintained up-to-date records at all times.
Developed effective relationships with all call center departments through clear communication.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Placed outbound calls obtain information to match prospective students to the program of interest, accurately enter and update information, transfer students to the correct department, and schedule appointments.
Experience
2-5 Years
Level
Executive
Education
GED In General Studies
Student information specialist Resume
Objective : Driven, adaptable, and competent professional that is always looking to face and solve challenges. Driven to increase productivity, develop and improve critical skills not only in myself but in others, Work proactively and always look to adapt in fast-paced environments, Always looking for techniques to complete tasks faster, better, and with optimal use of resources.
Communicated with internal staff to resolve issues and validated student information.
Trained new hires and veteran employees on procedures, policies, and requirements to reduce turnover and increase productivity.
Managed multiple high-priority calls and adapted to the rapidly changing demands of each call.
Maintained a high level of service while helping customers with questions, concerns, and ensuring compliance on legal issues.
Generated new student enrollment by optimizing good actionable leads with customers including navigation to correct departments and appropriate resources.
Responsible for handling inbound and outbound inquiries from prospective students interested in schools and programs.
Created all housing communication content development to ensure clear and consistent messaging.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts In History
Student information specialist Resume
Objective : Student information specialist oriented with the ability to provide team-spirited leadership for maximum productivity, skilled at communicating effectively to attain company goals, high volume call center experience (inbound and outbound), medical billing, payment posting, and accounts receivable. I've received multiple awards for providing excellent customer service, as well as being the most valuable player for quality assurance scores.
Skills : Bilingual, Fluent In English And Spanish.
Description :
Worked on and maintained a high transfer conversion.
Conducted motivating daily team meetings.
Always provided team members with feedback.
Transferred over the potential students to admission representatives.
Set disputes with upset customers.
Worked on special campaigns and customer surveys.
Provided excellent customer service while guiding prospective students with their enrollment with admissions.
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