A Wheelchair Attendant works at an airport facility and assists passengers traveling in wheelchairs. Roles and responsibilities associated with the post are listed on the Wheelchair Attendant Resume – pushing passengers in a wheelchair to and from their arrival/departure gate, assisting passengers with moving luggage to their vehicles, rolling customer-occupied wheelchair safely down the jet bridge, ensuring wheel brakes are in place before allowing passengers to exit the wheelchair, following dispatcher gate orders, maintaining professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities, and exceeding customer service standards, and carrying out other duties as assigned.
Required qualifications include the following – the ability to work various shifts, strong customer service skills, strong verbal and written communication skills, the ability to hear and respond to the spoken voice and audible alarms generated by terminal environment, and the ability to obtain an airport badge. A high school diploma or GED is preferred.
Objective : Seeking an interesting part time or full time job with room to advance. I enjoy challenging myself and pushing myself to my limits. Accomplishing a difficult task makes me want to strive to do more.
Skills : Planning, Leadership, Directing.
Description :
Helped escort customers that may not be able to walk or see to their gate or to curb side.
Took a test to get a SIDA certification that allows me to get through security and on restricted areas in and around the Long Beach airport.
Checked tickets for security was also a task agents have to do.
Agents directed people into the right area to reach their planes.
Agents also serviced aircrafts that they are assigned to.
Checked passenger tickets, passports and other documents.
Transported passengers safely to and from required locations remaining alert to potential hazards which may cause an accident.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Wheelchair Attendant Resume
Objective : A permanent, rewarding Wheelchair Attendant position in the Office position, enabling me to utilize my skills, abilities, education, and experience,& providing safe and courteous wheelchair services to various airline passengers with disabilities, while complying with the Air Carrier Access Act, airport policies, airline procedures, FAA regulations.
Recorded data / information into a tablet Coordinate Give orders over walkie - talkie Meet disabled passengers at the plane with a wheelchair Always came to work with a positive attitude Deal with unhappy customers.
Collected tips Walk over 12 miles around the airport everyday.
Assisted customers and employees if they needed the help.
Used Excellent customer service Coordination Computer skills Recording data and information.
Gave orders over walkie talkie.
Provided special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations.
Coordinated with dispatcher for assignments and gate agents regarding wheelchair assisted passengers.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Wheelchair Attendant Resume
Summary : Wheelchair Attendant with 8 years of experience in Assisting guests with locating seats and escorting guests to their seat if necessary, in a professional manner, Assuming ownership in resolving guest challenges around the stadium (e.g. cursing, lost and found, duplicate ticket issues, etc.), Staying informed about TQL Stadium policies and procedures to effectively assist with general questions.
Skills : Customer Service , Management , Reporting.
Description :
Helpfully escorted passengers needing assistance from the airport gates to their respected luggage, and vice versa.
Kept the customer service at its highest is the main objective and goal of our services, while maintaining a professional demeanor.
Experienced at this job was consistently excelling in performance, and receiving a promotion to become a shift leader, as well as receiving multiple raises due to excellent performance.
Used Many skills were built upon, but some new skills developed were managerial skills which include; designating co workers to assist passengers as the calls are received, filing and filling out paperwork.
Used are personality skills, to converse with the customers and maintain a pleasant experience all the way through and keeping a positive and memorable experience.
Complied with all Transportation Security Administration (TSA) checkpoint screening requirements and processes.
Completed incident reports for accidents and out of the ordinary events while transporting passengers.
Experience
7-10 Years
Level
Management
Education
BA
Wheelchair Attendant Resume
Objective : A Wheelchair Attendant professional trained Customer Service professional with experience ensuring high standards of care for wide variety of customers with diverse needs seeking an opportunity to utilize my skills, experience, education to benefit my employer as well as my customer.
Skills : MS Word, Excel, PowerPoint And MS Project Database Software.
Description :
Provided safe and courteous wheelchair service to various airline passengers with disabilities while complying with the Air Carrier Access Act, airport policies, airline procedures, FAA regulations and U.S.
Pushed wheelchair passengers to and from gates.
Carried and assisted with passenger carry-on luggage and checked or claimed luggage.
Roll customer-occupied wheelchair safely down the jet bridge.
Followed dispatcher gate orders.
Maintained professional, working relationships with fellow employees, supervisors, managers, airline employees and airport authorities.
Completed wheelchair logs to document pushes.
Experience
2-5 Years
Level
Executive
Education
Diploma
Wheelchair Attendant Resume
Headline : To obtain a Wheelchair Attendant position responsible for Working with Guest Experience Manager to provide direction, updates and encouragement for team members within designated area as assigned, Supervising the actions of the event day staff at TQL Stadium, Assisting in enforcing stadium rules and regulations, ensuring safety, and providing quality guest experience for all FCC employees and guests.
Skills : Customer Service, Organisational Skills, Microsoft Office.
Description :
Assisted elderly and disabled passengers throughout the airport.
Transported passenger utilizing a wheelchair safely to/from airplane.
Carried passenger luggage.
Provided all passengers and airline representatives with excellent customer service.
Provided boarding assistance to elderly, sick, or injured people.
Responded to passengers' questions, requests, or complaints.
Opened and closed doors for passengers.
Experience
5-7 Years
Level
Executive
Education
BA In Criminal Justice
Wheelchair Attendant Resume
Objective : To obtain a responsible Wheelchair Attendant position offering a wide opportunity for career growth where my individual achievements and talents will be utilized. Customer oriented, detail to customer care, attention and time management skills in fast paced work environments. Strong interpersonal skills in dealing with a diversity of professionals, clients and staff.
Skills : Customer Relations, Healthcare.
Description :
Interacted with passengers in a positive interpersonal way.
Assisted passengers in any way necessary to provide professional passenger relations (i.e., providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights).
Complied with all Transportation Security Administration (TSA) checkpoint screening requirements and processes.
Assisted passengers at baggage claim as necessary.
Coordinated with dispatcher for assignments (dependent on airport).
Coordinated with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft.
Completed thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passenger.
Experience
2-5 Years
Level
Executive
Education
BA In Criminal Justice
Wheelchair Attendant Resume
Objective : Wheelchair Attendant with experience in the medical and technical industries. Looking to gain a position with a company in an occupation related to providing excellent customer service and instructional labor with career opportunities for growth.
Skills : Typing, Customer Service, Sales.
Description :
Maintained clean working wheelchairs.
Demonstrated manual dexterity in addition to janitorial skills.
Guided disabled and elderly airline passengers from their incoming international flights to their final destination inside the airport.
Had to retrieve the passengers' luggage.
Modelled a positive work ethic and expanded my knowledge onto others by training them.
Demonstrated exceptional customer service.
Pushed wheelchair passengers to and from gates.
Experience
2-5 Years
Level
Executive
Education
GED
Wheelchair Attendant Resume
Objective : An intelligent, well rounded individual that takes pride in my strong work ethic and investigative research ability. I am currently looking for a position with your company that allows the flexibility to gain work experience while I pursue my undergraduate studies at Florida Atlantic University.
Skills : Proficient In Microsoft Office, Empathetic In A Customer Service Environment.
Description :
Helped people who need wheelchair assistance to and/or from there destination.
Helped people with their luggage.
Made a decent amount of money off tips.
Worked to provide quality data about the nation's people and its economy.
Carried passengers’ carry-on luggage.
Assisted with checked and claimed luggage.
Ensured wheel brakes are in place prior to allowing passengers to exit the wheelchair.
Experience
2-5 Years
Level
Executive
Education
BA In Finance
Wheelchair Attendant Resume
Summary : Wheelchair Attendant is Recognising potential hazards and provide a safe and secure environment for all guests by using established processes and rules outlined in the Guest Experience handbook, Reporting any and all incidents to Supervisor or Management, including but not limited to injuries or health related issues, lost or damaged property, and alcohol related incidents.
Skills : Public Speaking, Customer Service, Customer Relations, Retail Relations,.
Description :
Examined passenger documentation to determine destinations and to assign boarding passes.
Traced lost, delayed, or misdirected baggage for customers.
Checked baggage and cargo and direct passengers to designated locations for loading.
Provided boarding or disembarking assistance to passengers needing special assistance.
Cleaned and organized work area and disinfect equipment after treatment.
Transported patients to and from treatment areas, using wheelchairs or providing standing support.
Lifted, carried, and/or hold 75 pounds or more.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Wheelchair Attendant Resume
Summary : To obtain a Wheelchair Attendant position that will allow me to utilise my education, experiences and skills with opportunities for professional growth for self-development, Assisting in the transfer process from wheelchair to bed and vice versa, Assisting with dressing and grooming., Providing mobility training, Performing personal care.
Skills : Microsoft Powerpoint, Airline, .
Description :
Completed any necessary wheelchair or incident reports.
Followed dispatcher gate orders.
Assisted passenger with any problems, questions, or concerns.
Maintained professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
Demonstrated regular, predictable attendance at job location.
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