Account Services Coordinator Resume Samples

An Account Services Coordinator provides daily administrative support to the account executives and account representatives and ensures smooth sales procedures. Typical work activities listed on the Account Services Coordinator Resume include the following – preparing, filing, and retrieving sales-related documents; designing and renewing sales proposals, updating internal databases with account information, conducting research on potential clients; liaising with internal teams, and ensuring proper pre and post-sales services, and creating promotional materials. Other crucial duties include overseeing the sales process, facilitating order fulfillment; and updating the database of client information.

Apart from proven work experience, the following skills are needed – excellent computer skills, hands-on experience with CRM software, experience with marketing and advertising campaigns; strong communication skills, and a problem-solving attitude. A degree in the field of business administration or marketing is commonplace among job applicants.

Account Services Coordinator Resume example

Account Services Coordinator Resume

Headline : Account Services Coordinator with over twenty years of experience in strategic planning, management, and business development. Skilled in client development and retention, to help maintain, create, and grow client relationships of value. Recognized for performance in commitment to excellence in customer service and project management while fostering positive and productive internal and external relationships among peers, clients, and upper management.

Skills : Microsoft Excel, Management Skills, Communication Skills.

Description :

    1. Daily Processed of EDI Orders.
    2. Daily Maintened of D2C orders.
    3. Ordered entry of specialty and close-out orders.
    4. Processed sample requests.
    5. Ran reports of replenishment styles for accounts.
    6. Worked with account executives on unconfirmed balances.
    7. Analyzed open order reports/to resolve orders that are past cancel.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED


Account Services Coordinator Resume

Summary : With several years of experience as an Account Services Coordinator, excellent customer service, as well as a successful business owner of a boutique and gift basket business. Strengths include the ability to multi-task, prioritize, and maintain a clear head, as well as viewing situations objectively. Personal behaviors include honesty, self-motivation, dedication, dependability, with strong work ethics requiring little to no supervision.

Skills : Administrative Assistant, Business Owner, Assistant Manager in two retail stores, Accounts Services Coordinator.

Description :

    1. Responsible for processing forms for assigned client base.
    2. Handled special client processing requests, ensuring all updates were made within service level agreements Ensured that new hires were provided with the proper training and resources to effectively perform their roles.
    3. Worked with the manager to establish and maintain training procedures consistent with departmental operating policies, goals, and objectives.
    4. Built and maintained relationships with department members, management, and various processing areas within the organization to ensure the highest level of client satisfaction.
    5. Responsible for daily reporting and quality findings to management.
    6. Responsible for quality control checking and reporting for assigned client base as well as the management of all special client projects.
    7. Served as a liaison and contact for both internal and external parties to assist them with resolving escalations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
A.A.S. In Criminal Justice


Account Services Coordinator Resume

Headline : To establish a long-term career in a company where I may utilize my Account Services Coordinator professional skills and knowledge to be an effective Account Services Coordinator and inspiration to those around me.

Skills : Pharmaceutical Manufacturing/QA, Management Experience.

Description :

    1. Provided information on products and services to Members in accordance with policies and procedures, state and federal rules and regulations.
    2. Responsible interviewing and evaluating applicants for loans including analyzing credit history, matching the Member's needs with the appropriate product(s) and processing to completion upon approval.
    3. Opened new accounts including savings, checking, certificates of deposit, IRAs, money market accounts and safe deposit box rental.
    4. Maintained all credit bureau records, daily/monthly logs for loan reporting and prepare monthly reports for the Credit Committee.
    5. Assisted Lead Loan Officer with a variety of support duties related to the lending function within the credit union (Visa credit/debit cards, Auto loans, insurance products, HELOC, Deeds, DOR title work, etc.).
    6. Assisted with new employee orientation for the City of Coumbia's municipal workforce to promote the credit union and grow our membership.
    7. Hired as a part-time teller and moved up to full-time directly after my initial probation period had been completed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Account Services Coordinator Resume

Objective : Seeking an Account Services Coordinator position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.

Skills : Microsoft Office, Siebel, CRM, Synchrono, and Outlook.

Description :

    1. Created/coordinated the printing of several Marketing pieces for the Restaurant Services department.
    2. Created sales blitz postcard mailers sent to 12,000+ restaurants in the Chicago market.
    3. Worked closely with out-sourced marketing and printing companies.
    4. Managed Restaurant Services brochure inventory (order 10,000 every 6 months) and distribution.
    5. Managed large Excel file tracking service agreements and Account Manager Compensation.
    6. Provided leadership and training to fellow Account Services Coordinator.
    7. Created training material for this position to use in the future.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MS

Account Services Coordinator Resume

Objective : Account Services Coordinator with 3 years of experience in Providing account organization including a collection of tear sheets, assisting with mailings, scheduling meetings, client communications, tracking of analytics and measurements, posting to social media accounts, generation of I/Os, and all other general account management.

Skills : MS Office, Planning Skills, Leadership.

Description :

    1. Managed all of Toys R Us' ordering processes which include processing EDI orders, allocating, routing, and finally shipment of product.
    2. Provided support to customers by communicating clearly and regularly with them regarding their orders and expectations.
    3. Reviewed system reports for EDI pricing discrepancies, shipping errors, case pack errors, and any other potential errors to Toys R Us' orders.
    4. Updated, changed, and revised Toys R Us orders as needed due to errors, or as requested by the customer and/or planner.
    5. Ensured all customer-vendor guidelines and documentation are adhered to in order to avoid/minimize potential chargebacks or violations.
    6. Informed customer of any revisions or changes needed to process orders based on product approval Ensure all orders are routed within their required time frame and that all freight information is provided to the warehouse in a timely manner.
    7. Confirmed all orders are shipped within their required time frame and before the cancel date without error.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS

Account Services Coordinator Resume

Headline : Responsible for Assisting with agency account work as needed including research, media buying, copywriting, social media content development, analytics reporting, and so on.

Skills : Planning SKills, Customer Service, Communication Skills.

Description :

    1. Assisted in everyday operations with Sales, Account Managers, Account Executives, Ad Ops, and Optimization.
    2. Created a weekly discrepancy report for all current campaigns on an ad level including rich media partners, ad servers, etc.
    3. Emailed Ad Ops overbook requests in order for full delivery of the campaign.
    4. Sent weekly reports to clients detailing how the campaign was performing based on impressions, clicks, etc.
    5. Helped Account Managers send performance reports to the Optimization team with the recent trends in order to meet the campaign's goal.
    6. Worked with Sales Planners by creating proposals and presentations to be presented to clients.
    7. Prepared screenshots for clients 24 hours after the launch of the campaign, in order to show the ads, live on a website.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA

Account Services Coordinator Resume

Objective : Account Services Coordinator with 2 years of experience in handling day-to-day activities for assigned clients, Managing the daily workflow related to client projects and plans, Proofing creative work to ensure it is grammatically correct and consistent with the client's brands.

Skills : Customer Service, Interpersonal Skills, Management Skills.

Description :

    1. Performed needs analysis and offered value-added solutions to small businesses in other industries including accounting, legal, and services to the public.
    2. Scheduled technicians for repairs and service-related calls as well as maintain all purchase orders, inventory management, and sales orders in the company's computer accounting system.
    3. Established and maintained accounts and customer databases.
    4. Proactively collected accounts receivable and established good working relationships with our client base.
    5. Performed purchasing of inventory, equipment, and supplies both customer and in-house orders.
    6. Utilized Great Plains accounting software, I established an inventory tracking system that was interactive with our accounts payable system, allowing us more efficiently using our company capital resources.
    7. Skilled in Dart (Double Click), DFA, Atlas, Media Mind, Point Roll, Ad Relevance, Com Score, and Media Visor.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Management

Account Services Coordinator Resume

Objective : Motivated and highly productive Account Services Coordinator professional with a research background. Detail-oriented with strong skills in multi-tasking and efficient management of day-to-day office operations. Adept at building and maintaining effective working relationships with co-workers and clients through outstanding interpersonal skills.

Skills : Planning SKills, Operating Skills, Coordinating Skills.

Description :

    1. Reported to the Account Services Supervisor Responsible for processing customer purchase orders, and contacting customers to resolve issues on product and ship dates.
    2. Created, reviewed, and maintained customer documentation.
    3. Interacted with Global Vendor Compliance Manager to ensure all account information and routing instructions are updated and followed to avoid vendor chargebacks and returned shipments.
    4. Provided support to customers and the sales department for product suggestions, forecast maintenance, product samples, and images.
    5. Submitted excess items to accounts to relieve inventory and increase sales.
    6. Trained new hires in the department.
    7. Responsible for all Sales, Project coordination, and estimating.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MS

Account Services Coordinator Resume

Summary : Account Services Coordinator professional with over 10 years of experience in which include executive administration and project coordination. Highly motivated, well-organized, and hardworking professional with a record of accomplishment improving business procedures that maximize productivity. Exceptional analytical and planning skills, with the ability to coordinate the efforts of many to meet organizational goals.

Skills : Researching Skills, Analyzing Skills, Planning Skills.

Description :

    1. Used Microsoft Office, SalesForce CRM, Customer Service, Correspondence.
    2. Keyed insurance verification for over 7 clinics, PPO, HMO, EPO, POS, Tricare plans, etc.
    3. Aggressively grew business in a challenging market.
    4. Coordinated a team of up to 4 Photographers, sought out and integrated new technologies.
    5. Educated and have worked with Facebook Exchange.
    6. Researched and refuted any chargebacks from vendors that do not appear to be an error on behalf of Kids II.
    7. Assisted in the identification of areas within the department requiring improvement, suggested solutions, and assisted in the implementation of approved changes.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Account Services Coordinator Resume

Objective : Motivating, results-driven Account Services Coordinator with over eight years' experience specializing in experiential and blended learning solutions for training programs for adult learners. Strengths include project management, needs analysis, designing and implementing workplace training programs, learning management system (LMS), and building cross-functional relationships.

Skills : Project Management, Change Management, Risk Management,.

Description :

    1. Responsible for the Fortune 500 and Government accounts' client services with commerce and account maintenance transactions.
    2. Partnered with functional and operational teams to provide advanced training support on performance opportunities.
    3. Developed training to improve performance opportunities which resulted in a 10% decrease in average processing time.
    4. Produced and published over 100 policies and procedures on the company intranet.
    5. Constructed and led technical project plan to migrate private networks on the Fortune 500 and Government accounts to the latest technologies.
    6. Mentored and coached over 50 employees to increase organizational efficiencies.
    7. Supported Director of Account Services in all administrative duties and tasks.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma