Assistant Director Of Housekeeping Resume Samples

An Assistant Director of Housekeeping will assist in managing the housekeeping functions and staff on a day-to-day basis and ensure proper guest room service. The list of duties mentioned on the Assistant Director of Housekeeping Resume list the following – ensuring cleanliness of the guest’s room and lobby; making sure the rooms are stocked with all essentials, directing and working with the team to execute all housekeeping operations, inspecting the assigned areas, training the new staff and delegating work among housekeeping staffs.

Those interested in this position should mention on the resume the following qualifications – skillful in multitasking, ability to lead the team, supervisory and monitoring skills, knowledge of safety regulations, strong customer-oriented service and the ability to respond to the issues of the guest immediately. A diploma in the field of hospitality or hotel management is commonly seen on resumes.

Assistant Director Of Housekeeping Resume example

Assistant Director Of Housekeeping Resume

Summary : To manage the day-to-day operations of team. Provide training, coaching, and counseling to housekeeping teammates. Maintain and manage all operations for Housekeeping by ensuring a positive and safe working environment

Skills : Good interpersonal and communication skills, Self-directed and motivated.

Description :

    1. Establish and annually review standards and work procedures for all Housekeeping staff in accordance with established policies and practices of the facility.
    2. Interview, select, hire, evaluate, and recommend termination of facility housekeeping personnel in accordance with facility standards.
    3. Orientate, train, develop and supervise all supervisory/housekeeping staff under the span of control.
    4. Provide monthly administrative progress reports relative to short term accomplishments, future short term plans, and staff education/training.
    5. Report unsafe conditions and conduct research to improve housekeeping technology.
    6. Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities.
    7. Serve on a facility-wide committee. Schedule major project work, assuring that adequate staff and supplies are available to perform said tasks.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma


Assistant Director Of Housekeeping/Executive Resume

Headline : Seeking long term employment in an organization to grow professionally and further enhance skills, knowledge and experience to face and overcome the challenges of today's changing work environment.

Skills : Management, Cleaning, Warehouse.

Description :

    1. Supported the Director of Housekeeping in all duties of the housekeeping operation and cleanliness levels in all areas of the property.
    2. Managed 21 employees for 139 rooms four star hotel.
    3. Assigned workers their duties and inspected work for conformance to prescribed standards of cleanliness.
    4. Investigated complaints regarding housekeeping service and equipment, and take corrective action.
    5. Coordinated work activities among departments.
    6. Ensured standards of guest rooms. Any complaints or feedback from guests were dealt with in a timely and cost effective manner.
    7. Prepared reports concerning room occupancy, payroll, and department expenses using spreadsheet.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Jr. Assistant Director Of Housekeeping Resume

Objective : Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry.

Skills : Experience with a Variety of Cleaning Products and Tools, Good interpersonal and Communication Skills.

Description :

    1. Responsible for the recruitment and supervision of housekeeping staff.
    2. Manage staff work schedules to ensure adequate staffing levels.
    3. Manage the bi-weekly payroll by verifying employee work hours in compliance with all local, state, and federal payroll regulations.
    4. Lead on board training and recertification for housekeeping staff.
    5. Ensure that all staff is compliant with company rules and regulations.
    6. Responsible for providing a welcoming and comfortable environment for hotel patrons.
    7. Resolve customer complaints and issues promptly and effectively.
    8. Inspect all hotel rooms post guest departure to ensure damages or excessive wear and tear is correctly charged to the guest.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Assistant Director Of Housekeeping III Resume

Objective : To leverage customer service experience and avid interest in the hospitality industry and attain a position which will allow to aggressively demonstrate managerial potential in this exciting field.

Skills : Management, Laundry Management, Operations Management.

Description :

    1. Include doing daily boards for the housekeeping department.
    2. Inspection of units, VIP guests, housekeeping closets and carts.
    3. Daily reports to Assistant GM and GM.
    4. Report to maintenance, if repairs are needed at each checkout.
    5. Schedule an inspection of all deep cleans Housewares inventory, week to week and once a month.
    6. Conduct daily room and property inspections to ensure all areas meet company standards.
    7. Responsible for recruiting and interviewing all new hires.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Assistant Director Of Housekeeping II Resume

Objective : To utilize skills in leadership and customer service in order to contribute and strengthen the organization's goals. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Skills : Good Interpersonal and Communication Skills, Self-directed and Motivated.

Description :

    1. Oversaw all daily housekeeping operations of a department team of 53 employees.
    2. Responsible for organizing checklists to better tack completion of duties.
    3. Implemented a new incentives program to create an enjoyable and motivated team.
    4. Responsible for attending department meetings.
    5. Responsible for attending property walks with Hotel Manager in Hsk Director's absence.
    6. Oversaw and maintain inventory for all operation supplies.
    7. Conducted daily morning meetings with the housekeeping team to communicate the resort directive.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Assistant Director Of Housekeeping I Resume

Objective : Ensured guestrooms and outlets maintained highest set standards and passed quality assurance. Maintained a friendly and caring demeanor at all times in a fast pace environment. Elevated usage of guest name and engagement which had direct impact on guest satisfaction.

Skills : Experience with a Variety of Cleaning Products and Tools, Good Interpersonal and Communication Skills.

Description :

    1. Manage day to day department operations.
    2. Evaluate and maintain human resource needs.
    3. Provide initial and ongoing personnel training and development.
    4. Provide leadership and direction to hourly staff.
    5. Responsible for daily quality control programs.
    6. Maintain budget compliance. Order and keep an inventory of cleaning supplies for the hospital.
    7. Elevate customer satisfaction and customer relationships.
    8. Supervise thirty-three team members.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Assistant Director Of Housekeeping/Representative Resume

Headline : To secure a challenging and rewarding position with a dynamic organization that will enable the opportunity to utilize current analytical, data entry, and communication skills, professionalism, and commitment to excellence as well as the opportunity to acquire additional skills in order to promote personal growth, and to be a valuable asset to the company.

Skills : Pulling And Packaging Items, Keeping Products Fully Stocked.

Description :

    1. Asigns housekeepers to their rooms to clean.
    2. Checks to make sure already cleaned rooms were done correctly.
    3. Helps guests with issues they might have with their rooms.
    4. Checks the rooms after housekeepers clean them.
    5. Assistants Director of Housekeeping, Other Positions Held.
    6. House keep Manager Office Coordinator/Floor Manager Managed daily housekeeping operations, planned staffing for all areas for a boutique hotel that caters to international travelers, busy businessmen, and celebrities.
    7. Maintain office operations, inventory, and supplies while managing payroll, scheduling and updating employee records for 70 staff members and 10 executives.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Assistant Director Of Housekeeping/Coordinator Resume

Summary : To oversee and ensures cleanliness of the property in accordance with the Department of Health, hotel and company standards. Responsible for planning, organizing, and developing of the overall operation of the housekeeping (including laundry & housemen) department.

Skills : Good Interpersonal and Communication skills, Customer service.

Description :

    1. Maintains close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues.
    2. Inspects the cleaning servicing of all guestrooms, and inspects all vacant rooms on a daily basis Identifies all cleaning defects and reassigns them to the responsible GRA.
    3. Completes a full inspection form for each GRA and forwards them to the Executive Housekeeper on a daily basis.
    4. Responsible for overseeing the Housemen, ensuring that they are working appropriately with GRA's and that they are completing all daily housemen duties/special projects.
    5. Oversees the Laundry Department and all of its functions Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored.
    6. Eliminates waste of supplies.
    7. Assists in maintaining Omni standards of cleanliness and a consistent guestroom/guest experience.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Associate/Assistant Director Of Housekeeping Resume

Objective : Seeking opportunities where experience in staffing, internal program development and management, employee relations, and project management will enhance a company's overall strategic plan and direction.

Skills : Experience with a Variety of Cleaning Products and Tools, Good Interpersonal and Communication Skills.

Description :

    1. Managed a staff of 68 members as well as 4 managers.
    2. Directed Housekeeping staff and commercial laundry account in the fulfillment of unit project assignments within budget with quality in a timely manner.
    3. Performed regular inspections of residential areas and rooms for sanitation, order, safety and proper performance of assigned duties.
    4. Recommended to the Director, budgetary amounts to meet the equipment and supply needs of the property.
    5. Communicated with other departments to adequately plan Housekeeping services and activities.
    6. Served on committees of the facility and provided written and verbal reports of the Housekeeping services as required through the contract and legal agreements.
    7. Organized and lead departmental meetings for the planning, organization, development, and direction for the overall operation of the Department in accordance with federal, state, and local standards with guidelines to assure that the highest degree of quality care is maintained at all times.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Diploma

Assistant Director Of Housekeeping Resume

Objective : Highly motivated individual with a strong work ethic seeking full-time employment as a team player, to assist the organization with excellent customer service and financial goals.

Skills : Good Interpersonal and Communication Skills, Self-directed and Motivated.

Description :

    1. Responsible for all housekeeping operations when the housekeeping manager is off duty.
    2. Manage the supervisors, houseman, and housekeepers.
    3. Make the housekeepers work every morning.
    4. Prepare for quarterly inspections in the housekeeping department.
    5. Deal with disappointed guests and to diffuse situations.
    6. Assist in making the weekly schedule and ordering supplies.
    7. Complete inventory and make work orders for maintenance upkeep.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma