Business Support Manager Resume Samples

The role of a Business Support Manager is to undertake a variety of office and other odd jobs as needed by the business. A well-drafted Business Support Manager Resume describes the following core duties and tasks – greeting clients and asking their needs and requirements, typing reports, updating database, taking minutes at meetings; creating database process; preparing reports for submission, performing audits and recommending solutions; providing technical support, administering sales orders, and ensuring compliance to all deadlines and managing multiple projects.

The summary of skills that can highlight a resume includes – a profound knowledge of telecommunication products; the ability to complete work on time, familiarity with investment management, sound skills to coordinate with various technical teams; and knowledge of office operations. The strongest resume embraces a degree and training in word processing, bookkeeping, and management.

 

Business Support Manager Resume example

Business Support Manager Resume

Summary : Project and Process Manager, Consultant and Governance specialist with strong business acumen developed through functional rotations in different corporate roles within publicly and privately held companies representing rapid-growth, start-up and turnaround environments. Excellent analytical and strategic vision with a sharp focus on execution.

Skills : Proficient in Microsoft Word, Excel, PowerPoint.

Description :

    1. Developed and implemented business strategies and processes for execution at the store level.
    2. Developed the Holiday Merchandise Execution Validation Process which provided concise direction for the setup of critical holiday merchandising and operational elements as well as provided a platform to report on completion status and feedback.
    3. Allowed business unit leadership teams to execute mid-course corrections or catalog learning's for next year.
    4. Participated in cross-functional teams supporting the launch of multiple strategic marketing, merchandising and operational initiatives.
    5. Created an abridged version of the massive monthly merchandising and promotional direction to facilitate review of store execution by field leadership teams.
    6. Developed succinct business unit reporting of all holiday at-risk/seasonal merchandise sales.
    7. Defined a process for store management to analyze incremental merchandise needs to comply with inventory and finance teams' methodology for supporting individual business units.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
A.A. In Management


Sr. Business Support Manager Resume

Summary : Seeking a challenging and rewarding position in a professional and fast-paced environment.

Skills : Project Management, Human Resources, Change Management, Assessments, Talent Management.

Description :

    1. Responsible for partnering with businesses in relation to client pricing and profitability metrics and reporting, from acquisition through the client life cycle.
    2. Consulted clients about campaign requirements and objectives.
    3. Acted as the content and technical subject matter expert for key project initiatives including the development of detailed work plans, facilitating route cause analysis.
    4. Identified and socialized process enhancements, setting deadlines, assigning responsibilities, and monitoring/summarizing project progress.
    5. Preparesed strategic analysis of potential business and/or operational opportunities in relation to new business, transition of care, using customized solutions.
    6. Conducted needs assessments and identification to ensure the program teams and other external stakeholders receive information in a timely manner.
    7. Lead operations staff with consulting and analysis services to support initiatives intended to achieve breakthrough or incremental process improvement in patient quality of care Training Manager Design, develop, and socialize all standard operating procedures and associated materials in partnership with various production and support positions with the fulfillment center.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Project Management


Jr. Business Support Manager Resume

Objective : Utilize knowledge and experience to improve quality of services while maintaining assurance of compliance and regulatory requirements.

Skills : Microsoft Suite, ERP.

Description :

    1. Provided a point of contact for business users into IT and acts as a conduit, and manages business expectations.
    2. Conducted interviews and performs analysis in order to create Business Cases/requirements for projects.
    3. Conducted preliminary investigation for all project requests.
    4. Reviewed requirements, specifications, test, support and training plans to ensure they are in line with business objectives on projects.
    5. Participated in root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
    6. Facilitated removing "barriers" that hinder the team's productivity.
    7. Responsible for consolidation, reporting and analysis of all financial results of the engine business at Caterpillar - one of three principle lines .
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Business Support Manager III Resume

Summary : Diverse technical, administrative and management experience provided on a variety of Department of Defense projects supporting and coordinating business support activities including, but not limited to Configuration Management, Asset Management, Acquisition Management, Logistics, Engineering Support and project administration.

Skills : Workday SAP PeopleSoft HRMS Salesforce Advanced Excel Access Project PowerPoint SharePoint Central Desktop.

Description :

    1. Managed a staff of four (4) these activities include: Configuration Management Responsible for the implementation and oversight of the activities identified in the project Configuration Management Plan (CMP).
    2. Provided leadership and training with respect to Service and Change Management Processes and SCSM tool.
    3. Evaluated propose changes for compatibility, omissions and other discrepancies and initiate corrective action(s).
    4. Administered and lead the Configuration Control Boards (CCB).
    5. Administered configuration audits, document results and assure closure of discrepancies.
    6. Compiled, wrote, and estimated configuration management activities in response to Request for Proposals (RFQ).
    7. Developed a model to analyze the potential fte impacts within thousands of client migrations,.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certification

Business Support Manager II Resume

Summary : Expertise with management systems development, exploration activities, development projects and production operations.

Skills : Excel, Access, SQL, PowerPoint, Management.

Description :

    1. Responsible for executing the development of automation routines, reporting and analytics for QBE quality assurance, including new implementations, small enhancements, large initiatives, production support tasks, and other ad hoc reporting needs.
    2. Effectively delegated and distributed work to team members.
    3. Developed and defined consistent and effective processes and implement industry best practices to ensure accuracy, efficiency and transparency in reporting dashboards, KPI, heat maps, and other reporting deliverables.
    4. Improved processes and procedures within the team to increase the level and quality of service provided to internal and external customers.
    5. Developed and maintained strong relationships across business units and with external partners, ensuring the highest level of customer and client satisfaction.
    6. Effectively communicated with clients in regards to issues and procedures.
    7. Provided leadership and coaching to a team of developers, reporting analysts and batching technicians.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Administration

Business Support Manager I Resume

Headline : Diligent and driven Business Support Manager who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills.

Skills : Microsoft Office,

Description :

    1. Created and maintained Monthly Business Review for Executive Level audience.
    2. Responsible for the development of, internal audit testing, and reporting of controls to ensure regulatory and enterprise requirements and outlined tasks within a process are completed to mitigate risk for Servicing Transfers.
    3. Provided feedback on identified findings that are critical or process in nature and works with LOBs to ensure remediation of findings (root cause, date corrected steps to avoid future findings) is completed.
    4. Provided analytical support in executing internal control discipline and operational excellence.
    5. Gathered and organized data in order to monitor and test the effectiveness of key controls.
    6. Prepared documentation for tracking, monitoring and escalation of risk related issues to management.
    7. Developed procedures, processes and routines, and ensures compliance.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
M.S. In Management

Business Support Manager II Resume

Objective : Seasoned finance leader with 12 years of experience with proven successes as a finance leader and driving innovation. Key member within senior management teams in the development and execution of strategy, integration and operating plans. Leader frequently charged to help with merging and business process integrations enabling optimization of resources while maximizing long-term stakeholder value.

Skills : grant proposal writing, grant proposal review and evaluation, grant program management, project management, research and analysis.

Description :

    1. Created a Sales planner and report to collect vital information regarding sales gained and lost which lead to showing the loss of over $1 Million monthly.
    2. Worked with a team of 10 admins to help support over 300 employees across multiple organizations.
    3. Updated user profiles to manage permissions; mass data loads and data analysis.
    4. Modified Salesforce objects to better meet the needs of the company.
    5. Created custom reports and report types.
    6. Edited, created, and documented workflows, approval processes, and more.
    7. Applied to create sales and accounting team, fixed-asset and work-in-progress accounting procedures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Assistant Business Support Manager Resume

Objective : Well respected floral sales and merchandising professional with 25+ years of experience in the mass market floral industry. Well rounded knowledge of the industry, with positions in sales, product development, category management, sourcing, quality control and retail. Core competencies include sales, assortment, promotional planning, vendor negotiations, strategic planning, quality assurance.

Skills : Sales, Business Development, Sourcing.

Description :

    1. Responsible for sourcing all floral categories of over $200M annually.
    2. Included fresh cut flowers, potted blooming and foliage plants, bedding plants, floral accessories, silk, dried and preserved floral, and floral supplies for 980+ grocery stores located across the US.
    3. Partnered with key suppliers to deliver high quality product for corporate stores and independent retailers.
    4. Developed category strategies and seasonal action plans with strategies and tactics for assortment, placement, pricing, and promotion, to achieve sales and profitability targets.
    5. Analyzed category financials and conducted category reviews to make decisions regarding assortment to maximize assortment mix, sales and profits.
    6. Coordinated special corporate floral projects, including Floral ETN Transition.
    7. Provided system and workflow improvements for the floral pre-book and purchase order processes.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Associate Business Support Manager Resume

Summary : Dynamic and results-driven professional with multiple years of experience providing executive level support and office management, achieving goals associated with administrative and organizational initiatives, providing leadership and training, as well as program, project, and administrative management.

Skills : Microsoft Office Suite - 2010, Microsoft Outlook, Electronic Questionnaire Processing System, Joint Personnel Adjudication System.

Description :

    1. Analyzed, organized, and directed office operations and procedured for a busy Sales/Business Development department at a healthcare technology firm.
    2. Managed and provided support services to department leaders in the functional areas of: project management, process flows, policies & procedures, vendor and program management.
    3. Managed calendars of Senior Vice President of Sales and Business Development Directors.
    4. Organized, prioritized, and managed workflow, scheduled and coveraged of administrative support staff to ensure optimum efficiency for the department.
    5. Assisted with department human resource functions by scheduling and conducting interviews, manage personnel files.
    6. Planed and managed logistics for events, training workshops, onsite/offsite client meetings by selecting venues, coordinating catering, and managing budget/expenses.
    7. Acted as department liaison for key initiatives within the Sales/Business Development department.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Public Administration

Assistant Business Support Manager I Resume

Headline : Project and Process Manager, Consultant and Governance specialist with strong business acumen developed through functional rotations in different corporate roles within publicly and privately held companies representing rapid-growth, start-up and turnaround environments. Excellent analytical and strategic vision with a sharp focus on execution.

Skills : Proficient in Microsoft Word, Excel, PowerPoint.

Description :

    1. Developed and implemented business strategies and processes for execution at the store level.
    2. Developed the Holiday Merchandise Execution Validation Process which provided concise direction for the setup of critical holiday merchandising and operational elements as well as provided a platform to report on completion status and feedback.
    3. Allowed business unit leadership teams to execute mid-course corrections or catalog learning's for next year.
    4. Participated in cross-functional teams supporting the launch of multiple strategic marketing, merchandising and operational initiatives.
    5. Created an abridged version of the massive monthly merchandising and promotional direction to facilitate review of store execution by field leadership teams.
    6. Developed succinct business unit reporting of all holiday at-risk/seasonal merchandise sales.
    7. Defined a process for store management to analyze incremental merchandise needs to comply with inventory and finance teams' methodology for supporting individual business units.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
A.A. In Management