Case Manager Supervisor Resume Samples

The primary duty of a Case Manager Supervisor is to offer direct supervision to the Case Managers in a clinical healthcare facility or social work organization. while the nature of the duties may vary from setting to setting, the following are certain core tasks and duties listed on the Case Manager Supervisor Resume – providing services for people in need, overseeing clinical and administrative operations; managing case files; supervising and coordinating services; supervising the delivery of client plans, hiring and training case managers; and supervising case Managers and program staff.

Most employers look for candidates with the following skills and abilities – critical thinking and leadership skills, experience working as a case manager, compassion to deal with emotionally instable patients; excellent communication skills, and adaptability. While some employers consider a bachelor’s degree, many necessitate a Master’s degree in healthcare, social work or psychology.

Case Manager Supervisor Resume example

Case Manager Supervisor Resume

Objective : Service focused, with a strong commitment to serving the needs of disadvantaged individuals, which include the Homeless, Chemically Dependent, and Mentally Ill populations. Proficient organizational planning with documentation, supervisory, and leadership skills. Skilled in building community support, key coalitions, and strategic inter-agency partnerships.

Skills : Supervision, Case Management.

Description :

    1. Provided one on one behavioral health services to clients as prescribed on Medicaid approved clinical treatment plan.
    2. Coordinated and accessed both inner agency and outside agency resources and services for clients.
    3. Completed and submited billable Medicaid Master Treatment Plans, Treatment Plan Reviews, Daily Progress Notes, Case Management Notes, and Discharge Summaries.
    4. Scheduled and facilitated treatment plan meetings with client, parent and/or legal guardian, including OCS and DJJ.
    5. Corresponded with clients and their families, state officials, clinicians, and other side service providers such as medical professionals.
    6. Maintained safety of clients at all times, and have understanding of how to de-escalate situations and behaviors by using skills to manage aggressive behaviors.
    7. Supervised a staff of Case Managers and Behavioral Health Associates in a 15 bed, Level III Residential Treatment Facility for co-ed youth, ages 12-18 years of age.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Drug Studies


Sr. Case Manager Supervisor Resume

Summary : Develop emotionally healthy youth, adults and families thru facilitation of effective evidenced-based mental health community support practices.

Skills : Supervision, Case Management.

Description :

    1. Responsible for case management, universal prescreening, Office of Rehabilitative Service pre-screenings.
    2. Completed 6 month and annual employee performance reviews for all staff.
    3. Assumed duties of Case Manager, Work Readiness Instructor or Employment Coordinator in case of absence Overseen performance of staff to ensure that.
    4. Worked tasks include assessment and treatment planning, assisting clients to attain resources.
    5. Able to work positively with persons with mental health diagnoses.
    6. Provided case management services including locating, managing, coordinating and monitoring all services and informal community supports needed by FSET participants. Services include assessment, case planning, monitoring, review, advocacy and referral.
    7. Determined the intervention strategies that will address the identified needs and goals.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Drug Studies


Jr. Case Manager Supervisor Resume

Objective : Self-motivated, professional with applied science, counseling, education, mental and behavioral health experience seeks a challenging position within an organization offering advancement opportunities.

Skills : BestNotes, Kipu Systems, Sigmund Systems EHR.

Description :

    1. Supervised five case managers.
    2. Completed weekly supervision with staff.
    3. Assisted staff with determining the level of frequency and intensity of in home services.
    4. Monitored and tracked staff monthly visits and paperwork to ensure accuracy.
    5. Ensured staff and cases are in compliance with Practice Standards with ongoing audits.
    6. Ensured notes and reports (ISP's and quarterlies) are completed in a timely manner.
    7. Demonstrated clinical skills during crisis intervention and management of high risk cases.
    8. Recruitered and interviewered for Open Case Manager Positions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Master Of Arts

Case Manager Supervisor III Resume

Objective : Over 20 years' counseling experience, working progressively more challenging cases and more diverse clients. Experienced at analyzing clients' financial needs and helping them achieve goals through sound financial management along with others comprehensive services. Three years working in manufacturing as an Quality Inspector . Works well without supervision, Excellent with customer support services.

Skills : Case Management, Data Entry, Microsoft Office, Microsoft Word.

Description :

    1. Responsible for the day to day operation of Case Management to network and build resources to assist families with eliminating household barriers.
    2. Developed, assessed, and provided families with comprehensive service to work toward goal attainment to reach stability and self-reliance.
    3. Developed and facilitated services that provide education, screening, and advanced assessments for assigned population throughout the continuum cares.
    4. Consulted with other community agencies and committees to identify potential resources for resolving clients' health, psychosocial, or financial problems.
    5. Used independent, professional judgment to provide case management services to assigned population Collaborate with patient, caregivers, physicians, and other provides to develop a comprehensive plan of care.
    6. Demonstrated the ability to use teaching, learning, and counseling skills.
    7. Worked with the homeless and domestic violence families to stabilize housing Provide housing counseling training, parenting skills, basic living skills, and other comprehensive services to assist IN CRISIS and AT RISK families with enhancing the quality of their life by helping them to reach stability and self-sufficiency.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS

Case Manager Supervisor II Resume

Summary : Audited consumer records, attended state conducted audits, wrote and implemented Plans of Correction as needed, and served as the agency's point-of-.

Skills : Quality Assurance, Behavioral Health, Credentialing.

Description :

    1. Supervised staff including regular individual and group staff meetings and case consultation; ensure proper client to staff ratio.
    2. Assigned cases to staff and oversee service delivery.
    3. Provided support to case management staff dealing with crisis management and provide on-going assistance to staff in coordinating services for clients.
    4. Provided training to new staff and on-going training to existing staff.
    5. Ensured court reports are submitted to CLS within the required timeframes.
    6. Ensured services provided comply with contractual requirements and quality assurance guidelines.
    7. Provided guidance to case management staff by coaching, motivating, training and providing other staff development activities.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master Of Science

Case Manager Supervisor I Resume

Summary : An exceptional communicator and motivator who leads by example. Highly skilled case manager and team leader with a successful record in Plan of Service Development. Skilled in establishing a trusting and therapeutic relationship with clients of all ages, cultures and backgrounds.

Skills : High Proficiency Of All MS Office Programs, Typing.

Description :

    1. Coordinated referrals, intake, eligibility, monitoring, assessment and evaluations of person centered planning and consumer needs/services.
    2. Updated and organized client information, working files, databases and spreadsheets.
    3. Educated participants and staff on home and community based services available within Community First Choice, Community Options, and Community Personal Assistance Services and Increase Community Service programs.
    4. Trained staff on transition services and transition residents from a nursing facility to a community residence.
    5. Assisted staff with developing a personalized transition plan for each client.
    6. Assisted with locating and applying for available housing options, including identifying and assisting with resolving housing barriers.
    7. Supervised and assisted with evaluating all agency supports planners, identify training needs and coordinate training for staff.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Human Service

Assistant Case Manager Supervisor Resume

Headline : To obtain a long-term position, at an institution where dedication and public speaking skills can be utilized to make a significant and valuable contribution to an employer.

Skills : Customer Service, Microsoft Word, Excel, PowerPoint, Outlook.

Description :

    1. Responsible for the development, implementation and Maintenance of the program service standards, policies, philosophies and services related to all the activities associated with the case management team.
    2. Implemented all aspects of programming utilizing the Youth Development Model and Trauma Informed Care.
    3. Provided on-going evaluation of all contractual and case management activities.
    4. Assigned client caseloads to the case managers and interns.
    5. Regularly provided supervision to the Case Management on an individual basis and through scheduled group staffings.
    6. Ensured that all case records and files are maintained in a proper manner and in accordance with confidentiality policy.
    7. Acted as agency liaison to community agencies.
    8. Ensured all statistical information and data required by any government agency or funding source is completed and submitted in a timely fashion to the appropriate agency and to the assigned Program Director.
    9. Ensured all programmatic requirements of licensing agencies and funding sources are met on a contractual basis.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Associate Case Manager Supervisor Resume

Headline : Seasoned and effective manager in the child welfare and retail industry. Good Crisis manager. High-energy, aggressive, creative. Results-focused team leader. Effective organization builder. Strong interpersonal and leadership skills.

Skills : Certification In Microsoft Word And Excel.

Description :

    1. Supervised staff including regular individual and group staff meetings and case consultation; ensure proper client to staff ratio.
    2. Assigned cases to staff and oversee service delivery.
    3. Provided support to case managers dealing with crisis management; provide on-going assistance to case management staff in coordination services for clients.
    4. Provided training to new staff and on-going training to existing staff.
    5. Reviewed and monitored case files for both internal and external quality assurance standards.
    6. Reviewed assessments and case plans with case managers, and provide consultation and direction to them to assure appropriateness, clarity, quality and thoroughness.
    7. Provided guidance to case managers by coaching, motivation, training and providing other staff development activities.
    8. Reviewed and ensured staff completes all documentation and reports in a professional and timely manner.
    9. Prepared and conducted staff performance evaluations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.A. In Psychology

Assistant Case Manager Supervisor I Resume

Summary : To obtain employment in social services, utilizing abilities developed through experience and education, with the opportunity for professional growth based on performance.

Skills : Time Management, Multitasking.

Description :

    1. Provided supportive services/case management to veteran families.
    2. Assisted with implementation of program procedures for case management.
    3. Conducted pre-screening for program eligibility and present cases to management.
    4. Performed community outreach and prepared applications for temporary financial assistance services.
    5. Developed client housing stability case plans.
    6. Assessed for duplication of services as sustainable business practice.
    7. Initiated new strategic partnerships and expands existing collaborations with San Diego organizations.
    8. Supported clients with permanent housing placements.
    9. Initiated and determined needs for department projects.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Human Development

Case Manager Supervisor Resume

Summary : Dynamic and dedicated public outreach professional with more than thirteen years experience in overseeing community programs and services. Experienced in all aspects of program development and management, program implementation, and staff supervision; known for ability to facilitate effectively between clients, outside agencies, staff members, and management at all levels.

Skills : Leadership & Staff Training Project Management Strategic Planning Organizational Management Data & Performance Analysis Audits.

Description :

    1. Collaborated with the Executive Director, the Chief Financial Officer, and the Board of Directors to develop and submit the annual program budget, the agency profile, and agency fiscal policies.
    2. Administered the annual operating budget; direct and coordinate the application and monitoring of grants.
    3. Directed the recruitment, interviewing, hiring, and training of program staff.
    4. Planed, assigned, and reviewed the activities of case managers performing casework functions.
    5. Recommend changes in practices and procedures to increase operating efficiency and expedite workflow.
    6. Evaluated staff development, conduct performance reviews, and develop action plans for underperforming staff.
    7. Trained case managers in social work techniques and methodologies, applicable laws, policies, and procedures.
    8. Conducted ongoing training on community needs and human service issues to UWCM staff, community groups, and agencies; conduct presentations on UWCM Family Stability services at community and business events.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Leadership