Customer Service Sales Associate Resume Samples

Description :

1. Assisting customers with their questions about Verizon services, plans, and phones that we offer on the webpage.
2. Multitask by chatting with 3 customers at a time and response within 1 minute and a half.
3. Recommend and offer accessories, phones, and plans based on customers needs.
4. Notate account about what we discussed on the account of the existing customers.
5. Help customers complete the order process online.
6. Provide customers the correct information and recommend them to call the right department depending on the issues they are having.
7. Provided good customer service to customers, kept work area, dressing rooms and store clean, Cashiering, processed debit, checks, and credit transactions.

Experience

2-5 Years

Level

Junior

Education

Criminal Justice

Description :

1. Responsible for providing an average of 60 customer sales calls per day for body shops and insurance companies.
2. Recommending and helping the client to select the proper merchandise based on their needs.
3. Liaison between clients, store personnel and various store departments.
4. Using sound judgment on issuing credits and making exceptions to customer policies to maintain high levels of client satisfaction.
5. Inform clients about sales and promotions in a friendly and engaging manner on every call.
6. Responsible for filing all sales incentives to ensure all sales reps receive a commission for meeting monthly sales expectations.
7. Drove customer loyalty initiatives and productivity gains through effective and efficient customer relationship management Maintain and update information on timesheets.

Experience

5-7 Years

Level

Executive

Education

Business

Description :

1. Customer satisfactory, offering excellent service to leave customers with a great lasting impression.
2. Resolving customer complaints and problems.
3. Visuals representation, organizing new products and rearranging displays to show new and current merchandise.
4. Dressing mannequins with up to date, bestselling products.
5. Sales Administration, Open to close responsibility, end of day closing cash drawers and maintaining cash balance records.
6. Opening preparing registers and daily business goals associates had to meet during the day and week.
7. Handled approximately $20,000 in transactions daily, while consistently ending a shift with balanced cash drawer Organized approximately 100 items of merchandise on shelves and closed the store at end of shift daily Managed approximately 5 complaints in a timely and professional manner to ensure customer satisfaction.

Experience

2-5 Years

Level

Junior

Education

College Prep

Description :

1. Greeted customers, completed necessary rental or parking information, disclosed rates, terms and conditions of rental and obtained customer signature while using approved sales techniques to encourage customers to utilize service options.
2. Received telephone calls and handled customer related issues; directed other phone calls to appropriate personnel or took messages.
3. Completed, reviewed and submitted various reports to supervisor.
4. Maintained and updated rental agreement files; contacted and notified customers of overdue rental vehicles and inquired as to the expected date of return; processing rental extensions.
5. Balanced money in counter drawers, retrieved amount of money collected during shift, completed deposit slips and placed money in safe.
6. Entered and maintained information in location logs.
7. Maintained cleanliness of the rental office area and performed associated custodial duties.
8. Completed car exchange requests in computer system.

Experience

7-10 Years

Level

Management

Education

Computer Science

Description :

1. Provides member services such as membership sales, tours, answer and direct phone calls, guest registration.
2. Provides program information and registration, input membership and program information into computer Accepts payment/cash register/receipts, schedules appointments, makes and scans membership cards, rents lockers, stocks and distributes towels.
3. Serves as liaison between members and program supervisors.
4. Handles and solves member inquiries, concerns and complaints.
5. Provides support to Membership Sales Team when necessary by providing in person member interviews.
6. Responds promptly and courteously to member complaints, compliments and inquiries while following the appropriate procedures at all times.
7. Described the use and operation of the merchandise to the customers.
8. Assisted Wal-Mart customers with purchasing electronic merchandise for their entertainment use.

Experience

7-10 Years

Level

Management

Education

BS In Finance

Description :

1. Cashier and sales associate, providing astonishing exceptional services and quality products to consumers, securing clientele and customer satisfaction.
2. Operator of the till to process daily sales.
3. Performed daily opening and closing responsibilities as assistance to the shift leader to prepare for pending work shifts.
4. Documented incoming inventory for accurate supply count.
5. Performed stock and replenishment of incoming products.
6. Received recognition and various accolades for providing enthusiastic and elite services to consumers.
7. Received constant recognition as well, for extraordinary performance in work ethics Provided effective assistance in the development of oncoming peers, to assist with maintaining a team of evasive colleagues that reach company goals.
8. Participated in the daily execution of organized operational priorities that were assigned by authoritative figures.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Accurately handles customer funds and processes transactions Checked Out Customers Greet customers and ascertain what each customer wants or needs.
2. Describe merchandise and explain use, operation, and care of merchandise to customers.
3. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
4. Compute sales prices, total purchases, and receive and process cash or credit payment.
5. Answer questions regarding the store and its merchandise.
6. Provide number one customer service to each customer every time every day and all year long Show your customer's loyalty and commitment to help and making sure all their needs are met each time they shop in your store.
7. Make sure each customer has the best shopping experience possible.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
2. Check to ensure that appropriate changes were made to resolve customers' problems.
3. Solicit sales of new or additional services or products.
4. Check to ensure that appropriate changes were made to resolve customers' problems.
5. Solicit sales of new or additional services or products.
6. Worked as a team member performing cashier duties, product assistance, and cleaning, and worked in the fitting room.
7. Assisted customers with store and product complaints, assisted customers in finding out-of-stock items, Stocked and rotated inventory regularly, Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Greeted customers, prepared and served hot or cold beverages such as; coffee, espresso drinks, blended coffees, and teas for Barista within a local department store.
2. Assisted manager with shrinkage concerns, ordered, retrieved, and stocked supplies as needed for daily store operations.
3. Prepared daily work schedules and reports to management.
4. Described menu items to customers and suggested products that might appeal to the customers need.
5. Maintained a daily cash-wrap and assisted store operations manager with resolutions regarding customer service issues.
6. Ensured proper functioning of all store operations equipment (i.e., freezers, refrigerators, and heating equipment) and reported leaks or repairs to the store manager.
7. Cleaned service and seating areas to include closing the store operations on a daily basis.

Experience

7-10 Years

Level

Management

Education

Nursing

Description :

1. Greeted customers entering the store to ascertain what each customer wanted or needed.
2. Politely assisted customers in person and via telephone.
3. Described product to customers and accurately explained details and care of merchandise.
4. Answered product questions with up-to-date knowledge of sales and store promotions.
5. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
6. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
7. Built long-term customer relationships and advised customers on purchases and promotions.
8. Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store presentation.

Experience

10+ Years

Level

Senior

Education

Business Administration

Description :

1. Operated a cash register for cash, check and credit card transactions with accuracy.
2. Cultivated a customer-focused shopping environment by greeting and responding to all customers Determined customer needs by asking relevant questions and listening actively to the responses.
3. Answered customer telephone calls promptly and in an appropriate manner.
4. Cleaned and organized the store, including the checkout desk and displays.
5. Operated a cash register for cash and credit card transactions.
6. Alerted customers to upcoming sales events and promotions.
7. Maintained high standards of customer service during high-volume, fast-paced operations.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Greeted customers entering the store to ascertain what each customer wanted or needed.
2. Described product to customers and accurately explained details and care of merchandise.
3. Politely assisted customers in person and via multi-line telephone.
4. Provided an elevated customer experience to generate a loyal clientele.
5. Answered product questions with up-to-date knowledge of sales and store promotions.
6. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
7. Maintained cleanliness and presentation of stock room and production floor.
8. Directed calls to appropriate individuals and departments.

Experience

5-7 Years

Level

Executive

Education

Associates Of Science