Customer Service Sales Associate Resume Samples

A Customer Service Sales Associate will render outstanding sales service to ensure that the customers receive a high level of satisfaction. The Customer Service Sales Associate Resume mentions the following duties and tasks – working closely with customers to determine their needs, resolving issues promptly, ensuring maximum customer satisfaction, welcoming and receiving customers at stores, going extra mile to drive sales, handling returns, cross-selling products, maintaining products in a presentable condition, and processing point of sales purchases.

Some of the best resumes depict the following attributes – basic understanding of sales principles, working knowledge of customers and market dynamics, the track record of over-achieving sales quota, familiarity with inventory procedures, and the ability to handle and address complaints professionally. A degree in marketing or related fields is commonplace among job applicants.

Customer Service Sales Associate Resume example

Customer Service Sales Associate Resume

Objective : A quality- focused, upbeat, dedicated, flexible professional with a unique combination of business experience and public relation skills.

Skills : Microsoft Office.

Description :

    1. Assisting customers with their questions about Verizon services, plans, and phones that we offer on the webpage.
    2. Multitask by chatting with 3 customers at a time and response within 1 minute and a half.
    3. Recommend and offer accessories, phones, and plans based on customers needs.
    4. Notate account about what we discussed on the account of the existing customers.
    5. Help customers complete the order process online.
    6. Provide customers the correct information and recommend them to call the right department depending on the issues they are having.
    7. Provided good customer service to customers, kept work area, dressing rooms and store clean, Cashiering, processed debit, checks, and credit transactions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Criminal Justice


Sr. Customer Service Sales Associate Resume

Headline : A highly motivated and technically skilled student with excellent communication skills and ability to follow procedures. Seeking an opportunity to join a company as a dedicated team player that is eager to learn and evolve skills.

Skills : Microsoft Office, Adobe Photoshop, HTML/CSS, American Standard Code for Information Interchange.

Description :

    1. Responsible for providing an average of 60 customer sales calls per day for body shops and insurance companies.
    2. Recommending and helping the client to select the proper merchandise based on their needs.
    3. Responsible for all exchanged and processed returns on merchandise for the entire company, ensuring the store's inventory remains current and up to date.
    4. Liaison between clients, store personnel and various store departments.
    5. Using sound judgment on issuing credits and making exceptions to customer policies to maintain high levels of client satisfaction.
    6. Inform clients about sales and promotions in a friendly and engaging manner on every call.
    7. Responsible for filing all sales incentives to ensure all sales reps receive a commission for meeting monthly sales expectations.
    8. Drove customer loyalty initiatives and productivity gains through effective and efficient customer relationship management Maintain and update information on timesheets.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business


Jr. Customer Service Sales Associate Resume

Objective : Seeking a guest service position utilizing previous experience and relevant skills. Friendly and personable personality, able to solve guest problems in a friendly timely manner. Well organized, works well as a team player or independently and efficiently.

Skills : Excel, Outlook, Word, Publisher.

Description :

    1. Customer satisfactory, offering excellent service to leave customers with a great lasting impression.
    2. Resolving customer complaints and problems.
    3. Visuals representation, organizing new products and rearranging displays to show new and current merchandise.
    4. Dressing mannequins with up to date, bestselling products.
    5. Sales Administration, Open to close responsibility, end of day closing cash drawers and maintaining cash balance records.
    6. Opening preparing registers and daily business goals associates had to meet during the day and week.
    7. Handled approximately $20,000 in transactions daily, while consistently ending a shift with balanced cash drawer Organized approximately 100 items of merchandise on shelves and closed the store at end of shift daily Managed approximately 5 complaints in a timely and professional manner to ensure customer satisfaction.
    8. Responsible for providing superior customer service provided general clerical tasks participated in product knowledge by researching items listed in catalog and online.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
College Prep

Lead Customer Service Sales Associate Resume

Summary : Often having been commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations from previous employers.

Skills : Microsoft word, call center customer service.

Description :

    1. Greeted customers, completed necessary rental or parking information, disclosed rates, terms and conditions of rental and obtained customer signature while using approved sales techniques to encourage customers to utilize service options.
    2. Received telephone calls and handled customer related issues; directed other phone calls to appropriate personnel or took messages.
    3. Completed, reviewed and submitted various reports to supervisor.
    4. Maintained and updated rental agreement files; contacted and notified customers of overdue rental vehicles and inquired as to the expected date of return; processing rental extensions.
    5. Balanced money in counter drawers, retrieved amount of money collected during shift, completed deposit slips and placed money in safe.
    6. Entered and maintained information in location logs.
    7. Maintained cleanliness of the rental office area and performed associated custodial duties.
    8. Completed car exchange requests in computer system.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Computer Science

Customer Service Sales Associate/Assistant Resume

Summary : To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship.

Skills : Spanish and English speaking, reading and writing.

Description :

    1. Provides member services such as membership sales, tours, answer and direct phone calls, guest registration.
    2. Provides program information and registration, input membership and program information into computer Accepts payment/cash register/receipts, schedules appointments, makes and scans membership cards, rents lockers, stocks and distributes towels.
    3. Serves as liaison between members and program supervisors.
    4. Handles and solves member inquiries, concerns and complaints.
    5. Provides support to Membership Sales Team when necessary by providing in person member interviews.
    6. Responds promptly and courteously to member complaints, compliments and inquiries while following the appropriate procedures at all times.
    7. Described the use and operation of the merchandise to the customers.
    8. Assisted Wal-Mart customers with purchasing electronic merchandise for their entertainment use.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS In Finance

Customer Service Sales Associate/Supervisor Resume

Objective : An independent and determined individual, seeking to apply effective and direct communication skills, fluent use of technology and precise organizational skills to exceed satisfaction of those being serviced, as well as surrounding peers to be assisted.

Skills : Microsoft Word, Excel.

Description :

    1. Cashier and sales associate, providing astonishing exceptional services and quality products to consumers, securing clientele and customer satisfaction.
    2. Operator of the till to process daily sales.
    3. Performed daily opening and closing responsibilities as assistance to the shift leader to prepare for pending work shifts.
    4. Documented incoming inventory for accurate supply count.
    5. Performed stock and replenishment of incoming products.
    6. Received recognition and various accolades for providing enthusiastic and elite services to consumers.
    7. Received constant recognition as well, for extraordinary performance in work ethics Provided effective assistance in the development of oncoming peers, to assist with maintaining a team of evasive colleagues that reach company goals.
    8. Participated in the daily execution of organized operational priorities that were assigned by authoritative figures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Customer Service Sales Associate/Consultant Resume

Headline : Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales expectations. Reliable and driven, with strong time management and prioritization abilities.

Skills : Typing 45 Wpm And Customer Service, Customer Relations Skills, Critical Thinking.

Description :

    1. Accurately handles customer funds and processes transactions Checked Out Customers Greet customers and ascertain what each customer wants or needs.
    2. Describe merchandise and explain use, operation, and care of merchandise to customers.
    3. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
    4. Compute sales prices, total purchases, and receive and process cash or credit payment.
    5. Answer questions regarding the store and its merchandise.
    6. Provide number one customer service to each customer every time every day and all year long Show your customer's loyalty and commitment to help and making sure all their needs are met each time they shop in your store.
    7. Make sure each customer has the best shopping experience possible.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Customer Service Sales Associate/Consultant Resume

Headline : To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship.

Skills : Microsoft Office, Data Entry, Customer Service, Retail, Computer Skills, Answering Phones, Supervisor.

Description :

    1. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
    2. Check to ensure that appropriate changes were made to resolve customers' problems.
    3. Solicit sales of new or additional services or products.
    4. Check to ensure that appropriate changes were made to resolve customers' problems.
    5. Solicit sales of new or additional services or products.
    6. Worked as a team member performing cashier duties, product assistance, and cleaning, and worked in the fitting room.
    7. Assisted customers with store and product complaints, assisted customers in finding out-of-stock items, Stocked and rotated inventory regularly, Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Customer Service Sales Associate III Resume

Summary : Seeking a career within a company, where can expand knowledge, skills and abilities in gaining experience.

Skills : CPR Certified, First Aide Certified, Gereral Office Skills. Infection Control Knowledgeable.

Description :

    1. Greeted customers, prepared and served hot or cold beverages such as; coffee, espresso drinks, blended coffees, and teas for Barista within a local department store.
    2. Assisted manager with shrinkage concerns, ordered, retrieved, and stocked supplies as needed for daily store operations.
    3. Prepared daily work schedules and reports to management.
    4. Described menu items to customers and suggested products that might appeal to the customers need.
    5. Maintained a daily cash-wrap and assisted store operations manager with resolutions regarding customer service issues.
    6. Ensured proper functioning of all store operations equipment (i.e., freezers, refrigerators, and heating equipment) and reported leaks or repairs to the store manager.
    7. Cleaned service and seating areas to include closing the store operations on a daily basis.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Nursing

Customer Service Sales Associate/Analyst Resume

Summary : Motivated customer service specialist with over five years of retail experience in a fast-paced, team-based environment with an unwavering commitment to build productive relationships, resolving complex issues, and winning customer loyalty.

Skills : Sales, Marketing.

Description :

    1. Greeted customers entering the store to ascertain what each customer wanted or needed.
    2. Politely assisted customers in person and via telephone.
    3. Described product to customers and accurately explained details and care of merchandise.
    4. Answered product questions with up-to-date knowledge of sales and store promotions.
    5. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
    6. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
    7. Built long-term customer relationships and advised customers on purchases and promotions.
    8. Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store presentation.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Administration

Customer Service Sales Associate II Resume

Headline : Experienced in customer service with background in high-volume environments and competitive markets. Results-oriented, driven, and dedicated to continuous process improvements to maximize profit potential.

Skills : Marketing, Sales.

Description :

    1. Operated a cash register for cash, check and credit card transactions with accuracy.
    2. Cultivated a customer-focused shopping environment by greeting and responding to all customers Determined customer needs by asking relevant questions and listening actively to the responses.
    3. Answered customer telephone calls promptly and in an appropriate manner.
    4. Cleaned and organized the store, including the checkout desk and displays.
    5. Operated a cash register for cash and credit card transactions.
    6. Alerted customers to upcoming sales events and promotions.
    7. Maintained high standards of customer service during high-volume, fast-paced operations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Customer Service Sales Associate Resume

Headline : Motivated customer service specialist with nearly 4 years experience in a fast-paced, team-based environment. Adept at working in diverse retail, customer service, receptionist, and call center environments. Versed in customer support, personable, and professional under pressure. Superior computer skills and multi-line telephone etiquette.

Skills : Creative Problem Solving, Quick Learner, Exceptional Customer Service, Communication Skills, Administrative/Clerical Skills, Organizational Skills, MS Office Proficient.

Description :

    1. Greeted customers entering the store to ascertain what each customer wanted or needed.
    2. Described product to customers and accurately explained details and care of merchandise.
    3. Politely assisted customers in person and via multi-line telephone.
    4. Provided an elevated customer experience to generate a loyal clientele.
    5. Answered product questions with up-to-date knowledge of sales and store promotions.
    6. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
    7. Maintained cleanliness and presentation of stock room and production floor.
    8. Directed calls to appropriate individuals and departments.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Of Science