The duty of a Director of Technical Services is to manage the team of workers who handle high level technical and customer relations issues. A well-drafted Director Of Technical Services Resume indicate the following duties and tasks – achieving and maintaining technical knowledge of client’s core technologies requirements, providing full top-class technical support; managing customer technical relationships; selecting and terminating additional tech support; establishing technical support procedures; defining resolution requirements, monitoring trends on support and training issues; and carrying out duties as needed.
The most sought-after skills for the post include the following – competency and knowledge of electronics, proficiency in using and running various web-based applications; working in the access control industry; technical and leadership skills; competency and knowledge with VMware; and relevant certification. A degree in computer science is commonly seen on resumes.
Summary : Dedicated to providing quality patient care in an efficient manner. Self-motivated individual with excellent analytic problem solving, interpersonal communication and customer service skills.
Skills : Project Management, Business Development.
Description :
Recruited to this boutique asset liability management and software development firm with eighty-five tier one clients.
Ability to compete directly with QRM for top tier clients, were key factors driving its acquisition.
Responsible for customer support, training and sales support.
Developed balance sheet risk management and software training curricula.
Taught risk management and model training courses.
Worked with the development team as subject matter expert to implement numerous model improvements including option.
Adjusted spread market valuation and leasing functionality.
Experience
10+ Years
Level
Senior
Education
B.S. In Economics
Asst. Director Of Technical Services Resume
Headline : To expand skills in IT Management and have the opportunity to excel and grow within the Information Technology Field.
Handled all aspect of the office from cold calling to get rentals, installing the needed equipment, getting broken equipment repaired.
Built and monitored all production physical and virtual servers within our network.
Oversaw the helpdesk staff and Security Office and have them report daily on project status.
Designed, built, and implemented Southern Maryland Hospital's Intranet site.
Provided Active Directory user account Administration.
Managed and provided Desktop.
Supported for 1500 hospital users as well as 10 remote entities spanning from Collection companies to OB and Family Medical Clinics.
Experience
5-7 Years
Level
Executive
Education
Information Technology
Sr. Director Of Technical Services Resume
Summary : Over 25 years of successful management and operating of both upstream and midstream facilities with experience in operations, regulatory compliance, asset integrity, measurement.
Managed 4 administrative areas for a leading manufacturer of paper products operating 3 facilities in Indianapolis.
Completed evaluation of all lines to meet PHMSA requirements for MAOP validations.
Implemented a plan for testing of lines with deficient records by the end of 2012.
Createed Qualification and Drug and Alcohol Plans.
Completed multiple regulatory audits in 2011 in Texas, Louisiana, Alabama and Oklahoma with no compliance issues.
Oversaw mapping/GIS department to include PODS data collection.
Identified HCA's, pipeline one-call requirements and various other mapping requirements.
Experience
5-7 Years
Level
Executive
Education
Master Of Arts
Jr. Director Of Technical Services Resume
Objective : Current and past responsibilities included overseeing of food safety, quality assurance, sanitation and process control programs. Analyzed data to ensure products met all regulatory, customer, and company requirements. Served as Corporate HACCP Coordinator, ensured proper training of plant employees, and supervised on-sight, full-functioning microbiological laboratory, ran production lines, improved yields and efficiencies.
Assisted clients and sales staff as Sales Engineer.
Presented technical and sales presentations to hospitals and healthcare organizations.
Maintained client relationships to ensure a high degree of satisfaction.
Created, directed and maintained the Medseek Client Support.
Directed both internal information systems department and Medseek ASP's.
Designed, implemented, capacity plan and maintained three data centers, providing web portal solutions to more than 600 hospitals nationwide.
Hired staff to provide on-site, in-house, on-line client and internal staff training.
Experience
2-5 Years
Level
Junior
Education
Management Training
Director Of Technical Services/Manager Resume
Summary : To serve in a managerial role utilizing skills and experience in supporting I.T., facilities and financial services for the maximum benefit to employer.
Skills : TOGAF, Oracle 11g, Visio 2013, Word And Excel.
Description :
Primary system administrator for three AT&T System 75 PBXs with a total of 160+ stations linked over T1 circuits.
Performed all switch translations and security monitoring.
Installed and supported WAN connectivity to 3 remote sites using a combination of T1 channels and 56Kbps data circuits.
Provided voice, AS/400 and LAN traffic.
Supervised PBX Operator and Datacom Technician.
Managed all aspects of desktop computing for over 130 IBM compatible microcomputers.
Recommended, approved and purchased microcomputer hardware and software.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science In Commerce
Director Of Technical Services II Resume
Summary : With more than 30 years of technical and management experience, have the knowledge, experience and skill with current industrial electrical and electronic technology.
Skills : MS Office, Account Management.
Description :
Created and implemented technical sales process from presales throughout customer lifecycle.
Implemented free trials.
Worked with clients to define the characteristics of their points, then designed solutions using the software offering.
Used assorted means of integrating the capture systems with background databases along with devising means to integrate retrieval systems.
Lead Project Engineer for migration to Microsoft Lync 2013 for 150 users, including Lync Telephony with Audio Codes Session Border Controller to .
Completed entire implementation of Lync roll out and Polycom integration with Lync Server 2013 in under 3 months.
Responsible for all aspects of Quality Assurance, including incoming raw materials, in process product, finished product.
Experience
7-10 Years
Level
Management
Education
Technology
Director Of Technical Services/Representative Resume
Objective : Over 20 years of IT infrastructure experience in LAN/WAN enterprise environments. Responsible for all server installations, configurations and desktop deployments.
Skills : Database Development And Management.
Description :
Managed the IT technical service group responsible for the day-to-day user experience of 650 employees across the WAN.
Included hardware installation, troubleshooting and maintenance of Windows file servers, workstations and terminals.
Managed wide area network which connected all of sites.
Produced ad hoc reports as requested.
Responsible for selection and implementation of Accounting systems used by the company.
Oversaw several successful accounting system conversions.
Worked closely with the clinical software vendor (Medical Systems Company of the South, Inc.) to implement changes required by HIPAA for third party billing and to integrate the payroll system with the accounting system.
Experience
2-5 Years
Level
Entry Level
Education
MS
Director Of Technical Services/Consultant Resume
Summary : A hands on Information Technology Manager offering more than 15 years of leadership experience developing and managing superior technical services, high performance and resilient networks.
Responsible for technical infrastructure, project management, managing outside consultants.
Installed and maintained a SAP platform in support of global multi-channel manufacturing and distribution network.
Recruited and built a team of 20 to support the company as it experienced rapid growth (75 to 450 people).
Supported international expansion efforts in the UK, Canada and Australia.
Established centralized Help Desk along with tracking software, off hour support and field support.
Implemented managed Qwest site-to-site VPN which provided improved performance and redundancy.
Upgraded desktop and server operating system after signing an Enterprise Agreement with Microsoft.
Experience
7-10 Years
Level
Management
Education
MBA
Director Of Technical Services Resume
Objective : Over 25+ years as a Consulting Engineer, Mike's career took a sharp turn into the dramatically contrasting world of Agency Talent Search & Placement.
Skills : Internet research, computers, sales, customer service, Inventory management.
Description :
Recruited as Protect Data Security's (now PointSec) third U.S.
Operations of $10M Mobile Device Encryption Security company.
Rapidly advanced in responsibilities, performing virtually every function required to successfully launch and stabilize operations.
Directed staffs of up to 12 and controlled budgets totaling up to $1.6M.
Played key role in transforming company unable to fulfill orders to one with sound infrastructure, satisfied customers, and positive bottom line.
Created shipment/order-tracking policies/procedures, Technical Support Department, and global Technical Support Plan still in use today.
Accomplished all of above within $750K project budget in first year.
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