Dispatch Clerk Resume Samples

Dispatch Clerks are involved in coordinating the movement of passengers and cargo of a transportation company. The roles and responsibilities completed by these clerks include – dispatch of goods, examining shipment document, monitoring incoming and outgoing dispatches, billing customers, communicating dispatch information, overseeing scheduling and tracking operations, receiving and preparing work orders, dealing with logistic problems, maintaining a record of daily operations and dealing with mechanical breakdowns.

The most sought-after skills possessed and depicted on successful Dispatch Clerk Resume include – proven dispatch experience, problem-solving attitude, clear and pleasant speaking voice, teamwork, computer competencies, attention to detail, work focusing skills and a good knowledge of dispatch processing techniques. Eligible resumes make a display of a diploma or degree in the field of logistics or the related.

 

Dispatch Clerk Resume example

Dispatch Clerk Resume

Summary : Seeking a position where can expand past and present experience in delivering my best performance.

Skills : Customer Service, Data Entry, Computer Skills.

Description :

    1. Responsible for distribution of information to businesses and homeowners that required telephone cable repair.
    2. Communicated with approximately 30 outside installers a day via radio dispatch for the required equipment needed on a particular cable problem.
    3. Dispatched reported cable troubles to outside telephone installers.
    4. Worked at the Miss Utility call center informing subscribing facility/utility owners of the proposed excavation.
    5. Responsible for notifying companies to ensure that safety measures were in place on-site in order to prevent cable damage.
    6. Coordinate with customers and brokers to ensure freight was delivered correctly and on time Manage breakdowns and tire blowouts by calling vendors.
    7. To assist Work through driver call-offs in order to meet appointment times for all freight Assist with locating freight on the road and in our warehouse for customer convenience.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma


Sr. Dispatch clerk Resume

Summary : Highly motivated, dedicated, loyal professional who has an ambition to succeed in any given environment. Lead by example with flexible demeanor that encourages others to perform.

Skills : Drafting Events, Coordination Staff, Training Correspondence, Handling Travel Arrangements, Confidentiality, Multicultural Interaction Office, Procedures Supplies Management.

Description :

    1. Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
    2. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
    3. Answer telephones, direct calls and take messages.
    4. Compile, copy, sort, and file records of office activities, business transactions, and other activities.
    5. Handled large sums of money and related paperwork Customer Service.
    6. Responsible for using getting collection mail out in a timely manor Responsible for distributing all drop shipment to carrier routes.
    7. Responsible for answering customer and carrier calls.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma


Dispatch Clerk III Resume

Summary : Over 10+ years of Customer Service/Clerical and Sectional Unit Manager Experience in industries including Depository Institutions. Experience with credit bureau corrections, account credit line increases and account maintenance.

Skills : Administrative Assistant, Customer service, Microsoft Word, Typing, Communication Skills, 10 key, Data Entry, Internet Research.

Description :

    1. Maintained and updated files and inventory Prepared and edited routine correspondence, reports and records Responded to requests for information.
    2. Provided support to the office manager Performed data entry.
    3. Greeted and directed visitors, deliverymen, clients, and employees Resolved customer complaints.
    4. Maintained a professional image and attitude.
    5. Security checker /dispatch checker Receiving of goods/stock reconciliation.
    6. Dispatch drivers for 17 divisions, invoice, and provide customer service.
    7. Evaluating calls for proper action: Initiating response by obtaining information required and entering data into a computer as it is being received Resolved customer questions, inquiries, and concerns regarding their policies and claims.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma In Medical

Dispatch Clerk I Resume

Summary : Creative professional with extensive project experience from concept to development. Talents include advanced knowledge with Microsoft Office programs, Word, Excel, PowerPoint Adobe Acrobat and Project Management.

Skills : Customer service, Phone Etiquette, Computer Skills, Microsoft Office, CPR, Cooking, Adaptability, Team Building, Leadership Skills.

Description :

    1. Dispatcher for the college safety and police.
    2. Duties included answering high volume calls and dispatching calls for service to the appropriate officers in a timely manner.
    3. Position required both verbal and written communication oriented.
    4. Set up and maintain reports as well as input all calls into the computer data base daily.
    5. Prepared and maintained records as well as drafted Warrants using the CLETS system.
    6. Contact outside departments to ensure the accuracy of Warrants and arrests for citizens, and contacting outside agencies to clarify/request information as needed for processing actions such as arrests or Warrant services.
    7. Answered public inquiries providing general knowledge about the police procedures and college campuses.
    8. Provided professional referrals for legal assistance and other support services such as parking citation questions or documents for vehicles towed and storage.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA In Criminal Justice

Dispatch Clerk/Supervisor Resume

Headline : Experience with credit bureau corrections, account credit line increases and account maintenance. Experience with general ledger accounts within a financial institute.

Skills : Computer, Problem Solving, Problem Solving, General Office.

Description :

    1. Dispatched by 2-way radio to 14 crews, including pipeline maintenance, sewer crews, valve crews, curb stop crews, and locate map crews.
    2. Worked orders according to the situation as needed entering into a data base log.
    3. Dispatched to 6 servicemen work orders in their assigned areas.
    4. Took and transmitted orders from various supervisors and other departments through telephone and radio daily.
    5. Provided support for crews with map information, ordering of concrete, gravel, and sand for crews as needed.
    6. Notified emergency vehicles upon closing of streets or alleys.
    7. Heavy telephone communication with customers and other departments, averaging one phone call every 3 to 4 minutes.
    8. Dealt daily by phone with customers who had problems, needed information, and were sometimes irate, providing solutions and able to calm them down.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Leadership

Dispatch Clerk/Manager Resume

Headline : Analyzing information and evaluating results to choose the best solution to solve any situation. Proven ability to ensure guest satisfaction, reliable, present a professional appearance to guests, along with verifiable references.

Skills : Excellent Customer Service & Guest Relations.

Description :

    1. Responsible for distribution of information to businesses and homeowners that required telephone cable repair.
    2. Communicated with approximately 30 outside installers a day via radio dispatch for the required equipment needed on a particular cable problem.
    3. Dispatched reported cable troubles to outside telephone installers.
    4. Worked at the Miss Utility call center informing subscribing facility/utility owners of the proposed excavation.
    5. Responsible for notifying companies to ensure that safety measures were in place on-site in order to prevent cable damage.
    6. Served as a central point of contact for all outside vendors needing to gain access to the building.
    7. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Dispatch Clerk/Consultant Resume

Objective : Over 4 years of experience, including as a Dispatch Clerk in industries including Accounting, Research, Management, and Related Services.

Skills : Copy, Email, Fax, File Management, Inventory Management.

Description :

    1. Recruited and dispatched workers and work crews.
    2. Transmitted assignments to workers using telephones and cell phones.
    3. Addressed customer questions, problems and requests for service.
    4. Relayed work orders to and from work crews, supervisors and customers.
    5. Recorded and maintained records of customer requests, work or services performed, charges, expenses, inventory, and dispatch information.
    6. Outbound and inbound calls to and from field technicians regarding future stops or requests.
    7. Processing all daily dispatch reports and creating work orders for the field technicians.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Accounting

Dispatch Clerk III Resume

Objective : Seeking a position in an organization, which offers a challenging environment, new opportunities within the development of career, and display skills and capabilities.

Skills : Microsoft Office, TMW Suite.

Description :

    1. Worked in all aspects of office work accepting clerical duties and answering phones.
    2. Responsible for faxing, sending emails and completing computer work.
    3. Gave them dispatch sheets for their destinations.
    4. Gave directions; responded to and provided answers and information to satisfy questions and inquiries of the drivers.
    5. Accountable for yard check including verification of the trailers to make sure they were all empty.
    6. Provided dispatched Heineken, Target, and Wal-Mart loads to HUDD truck drivers and over-written drivers.
    7. Printed bills, invoices and proper documentation for loaded containers/trailers Responded to incoming and outgoing emails and phone calls pertaining to a certain dispatched load.
    8. Verified load arrival and departure times.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Nursing Assistant

Dispatch Clerk/Processor Resume

Objective : Proven ability to utilize inspiring leadership, personal drive, creative vision, and analytical skill to yield successful delivery of both team and individual goals, actively contributing to organizational growth.

Skills : Ordering, Receiving and Inventory.

Description :

    1. Organizing post and pre tips filing cabinet.
    2. Communicated with Drivers on deliveries and pick-ups Monitored Drivers' time schedules Arranged repair and maintenance on equipment and trucks.
    3. Provided direct/indirect information to customers regarding the shipment and receipt of parts.
    4. Updated shipping reports and communicated changes to the customers.
    5. Typed service orders called in by customers and dispatched the orders to technicians.
    6. Typed, filed, and maintained customer service contracts.
    7. Responsible for all aspects of dispatching trucks and drivers for General Motors Contract.
    8. Responsible for any DOT and OSHA concerns that may arise with shipments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma In General

Dispatch Clerk III Resume

Headline : Excellent work ethic and strength in boosting company morale. Seeking a new role of increased responsibility and authority.

Skills : SAP, Dispatch, Billing, Quality Control.

Description :

    1. Prepare shipment to assembly subcontractor to support daily unit assembly requirements.
    2. Support daily withdrawal of Wafersort production.
    3. Regularly process or update business unit disposition lots.
    4. Receive, inspect and transact incoming lots from other wafer facilities.
    5. Communicate dispatch details with drivers, crew members, operators and supervisors through telephone calls and/or in person.
    6. Gather and enter purchase orders into a computer program as well as entering fuel tickets.
    7. Perform administrative assistant duties such as organizing, filing, creating reports, etc.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Dispatch Clerk/Manager Resume

Summary : Over 2 years of experience, including as a Store Manager, as a Customer Service Representative (CSR) and as a Dispatch Clerk in industries including Miscellaneous Retail, Home Furniture, Furnishings, and Equipment Stores and Motor Freight Transportation and Warehousing.

Skills : Customer service, Microsoft Word, Problem Solving, Strong adherence to policy and procedures.

Description :

    1. Dispatched workers, work crews and service vehicles.
    2. Transmitted assignments to workers using telephones and cell phones.
    3. Addressed customer questions, problems and requests for service.
    4. Relayed work orders to and from work crews, supervisors and customers.
    5. Check-in/out drivers from shifts, company specific paperwork, excel reports, and word documents.
    6. Dispatched FSP vehicles when state dispatcher was unavailable.
    7. Skills Used Word, Excel, Typing, Filing, Driver services, and dispatching skills.
    8. Handled driver's logs to make sure they delivered the loads they say they delivered, take care of coding invoices for payment, track drivers, in charge of fuel system usage.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Dispatch Clerk Resume

Summary : Detail and team-based environment, as a potential representative of your company would bring continued focus not only for your services, but also to quality client services.

Skills : Project Orientated, Organized, Confident, Meets Deadlines, Self Motivated, Instruction Orientated.

Description :

    1. Supervised the Drivers by operating the radio and phone in the dispatch area.
    2. Assessed and responded to the driver's needs to ensure their safe operation.
    3. Continuously monitored On Time Performance and Productivity Adjusted routes as needed to ensure performance goals are met.
    4. Responded to accidents/incidents as directed by Management, ensuring that all on-site A/I procedures are followed promptly.
    5. Maintained professionalism (conduct and appearance) in a high pressure environment.
    6. Provided quality customer service to both internal and external customers.
    7. Attended department/company meetings and trainings.
    8. Completed written reports with accuracy and within a timely manner.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Accounting