Hospital Operator Resume Samples

A Hospital Operator is responsible for the communication that goes on in a hospital. They operate, maintain, and repair the switchboards of the hospital. Typical work activities associated with the role are listed on the Hospital Operator Resume as – greeting patients, and visitors at the hospital front desk, providing the required information in person, setting up and maintaining complex communication systems, taking telephone calls, and responding to inquiries; transferring telephone calls, arranging for appropriate emergency services, making outgoing calls, and answering queries pertaining to admitted patients.

Those seeking this job role must mention on the resume the following skills and abilities – experience in switchboard experience in a hospital setting; knowledge of operating PBX switchboard, the ability to receive customers, clients, and visitors with courtesy, tolerance, and efficiency at all times, sound ability to use switchboards and adding machine; and positive telephone etiquette. A high school diploma and a relevant technical qualification are a must for entering this occupation.

Hospital Operator Resume example

Hospital Operator Resume

Objective : To gain experience and further my career within your company. Believe I can be an asset to your company. A hard worker and quick learner; put a lot of pride and integrity in my work. Customer oriented, I can multi task and have excellent customer service skills.

Skills : Microsoft, Operating, Emergency Management.

Description :

    1. Worked at switchboards at a variety of businesses and handle outgoing, interoffice or incoming calls.
    2. Operated PBX or private branch exchange switchboards to facilitate connections.
    3. Took and relayed messages.
    4. Announced when visitors arrive.
    5. Relayed important information.
    6. Handled emergency calls.
    7. Assisted customers in making telephone calls.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Hospital Operator Resume

Headline : Over 6 years experience with Hospital Operator working knowledge using Microsoft Suite, Aspect eWorkforce Management, Nice iEX Workforce Manager 6.4, Avaya CMS Supervisor R17, Cisco Unified Intelligence Center,Aspect Agent Administrator, Noble Dialer, RTA, Verint, Crystal Enterprise Reporting, Remedy Systems, IEXWFM, Smartsheet Attendance Line, Smart Console, API System Self-motivated, hard-working individual.

Skills : Wound Debridement, Epic, Hyperbaric, Limb Preservation, Luna Fluorescent Angiography.

Description :

    1. Answered phone calls at the switchboard for Yale New Haven hospital and University.
    2. Directed callers to correct location.
    3. Entered information into computer.
    4. Paged doctors for appropriate callers.
    5. Quickly and efficiently answered the emergency line and did codes collecting information, sending emergency text and performing overhead pages til code was cancelled.
    6. Activated emergency enotifys for after hour procedures ensuring all oncall staff were aware in proper time frame.
    7. Performed answering service paging oncall doctor for emergencies or faxing to office if matter was non urgent.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Degree


Hospital Operator Resume

Headline : Professionally trained Hospital Operator with experience ensuring high quality of standards of culturally competent care for a wide variety of patients & staff with diverse needs. Seeking a high-performing position with over 10 years of health care experience in hospital and medical office environments.

Skills : Type 35 Wpm, Microsoft Office, Computer Knowledge, Basic SAGE Program Knowledge.

Description :

    1. Demonstrated ability to lead and highly motivate outstanding health care teams.
    2. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
    3. Answered high volume of phone calls utilising multiple phone line systems assisting hospital staff & patients.
    4. Updated hospital process & procedures & procedure guides on a ongoing regular basis.
    5. Trained all new hires within hospital call centers and provided on the job coaching when needed.
    6. Managed overhead paging for various codes and calls to physicians and staff when appropriate.
    7. Provided on call support for staff directory, out-patient information and parking lot information.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

Hospital Operator Resume

Objective : Hospital Operator Professional accomplished in conflict resolution and associate training. Effective in providing world class customer service experiences face to face, online and via telephone interaction with customers across many industries. I am interested in utilizing my already professional experiences while fostering creativity.

Skills : 3D Studio Max, Maya, Adobe Creative Suite, Toonboom, Drawing, Graphic Design, Illustration.

Description :

    1. Handled an average of 100 inbound/outbound calls per day for all clinics and departments affiliated with Central DuPage Hospital.
    2. Managed the communication network of the hospital and responded to the incoming calls satisfactorily.
    3. Received calls for medical emergencies and dispatched the team of first aid medical practitioners to the patient's room/residence.
    4. Responsible for announcing emergency code alerts.
    5. Reported any malfunctioning or discrepancies in telecommunication network to get the system repaired.
    6. Took messages from patients and located on-call doctors in the event of triaged emergencies.
    7. Placed long distance and conference calls for authorized parties.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED

Hospital Operator Resume

Summary : A Hospital Operator with five years experience in the health care field. Able to identify and apply accurate codes to medical procedures for billing purposes. A Certified Nursing Assistant highly skilled in medical terminology. Equally strong in office management.

Skills : Works well with others and independently Punctual Computer Organisational Willing To Learn Microsoft Word Microsoft Excel Customer Service .

Description :

    1. Answered incoming calls, refer callers to appropriate numbers, and collaborate with Bed Control for inpatients' unit/floor locations.
    2. Paged on-call physicians upon request, answer patients' nurse calls and communicate information to nurses.
    3. Served as a receptionist; greet Labor& Delivery patients and their family members, give general hospital information.
    4. Able to operate a multi-line switch board system.
    5. Responded in a timely manner in calling important information and other hospital codes over the intercom.
    6. Able to build rapport and communicate effectively with patients, physicians and health care staff.
    7. Operated switchboard equipment in order to answer incoming calls' determined intent of caller and made appropriate connection.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma In Communication

Hospital Operator Resume

Summary : Hospital Operator with over 10 year background in emergency medical services including ER tech, US Army Medic and EMT. Previously employed in Limb Salvage, Wound Healing and Hyperbaric Medicine in Portland, OR. Currently employed in burn, wound, hand, hyperbaric and plastic surgery.

Skills : Administrative Assistant, Legal Research, Customer Service.

Description :

    1. Handled large volume of calls in a professional and courteous manner for All Seton locations.
    2. Took on the responsibility of On-call pager to handle employee call in's.
    3. Planed and organized weekly and Monthly employee schedules.
    4. Worked on special projects such as daily on-call sheets.
    5. Worked with the Training of new employee's when hired.
    6. Attended opti-link training in order to create a faster and compatible schedule for the PBX dept.
    7. Took time off to care for newborn after labor, then sought full-time employment / $15.00 per hour.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
High School Diploma

Hospital Operator Resume

Objective : Hospital Operator with 4 years of experience in Answering and routing incoming calls to the hospital's main number, emergency lines and patient information lines. Demonstrating service excellence by providing accurate information regarding the Hospital, its patients and staff while ensuring adherence to all Hospital policies and procedures, especially those regarding privacy and confidentiality.

Skills : Epic/EMR, Typing, PC, Facsimilie, Filing, Scanning, Microsoft.

Description :

    1. Operated communication systems, such as telephone, switchboard, intercom, two-way radio.
    2. Answered incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.
    3. Routed emergency calls appropriately.
    4. Paged individuals to inform them of telephone calls, using paging and interoffice communication equipment.
    5. Relayed and routed written and verbal messages.
    6. Monitored alarm systems in order to ensure that secure conditions are maintained.
    7. Contacted security staff members when necessary, using radio-telephones.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Hospital Operator Resume

Objective : Strong drawing skills with ability to follow any visual style Skilled animator and storyboard artist Proficient in 3D modeling, lighting and texturing Creative concept artist Efficient at researching and analyzing scenes in written form with ability to render them into digital images.

Skills : Data Entry, Health Care Admin, Customer Service.

Description :

    1. Consistent monitored for fire, pharmacy, refrigerator & hospital and clinic alarms.
    2. Sorted all incoming and outgoing mail for hospitals.
    3. Checked daily paperwork for errors and counselled operators on correct procedure.
    4. Conducted myself in a friendly manner to callers.
    5. Researched and adviced on rates.
    6. Assisted callers with other questions.
    7. Answered calls for the hospital along with transferring to the appropriate department.
          Years of Experience
          Experience
          2-5 Years
          Experience Level
          Level
          Executive
          Education
          Education
          High School Diploma

          Hospital Operator Resume

          Headline : Hospital Operator is Activating pages as requested for physicians, medical personnel and emergency services for codes, emergencies and other needs, Preparing daily call schedule and duty assignments for various departments using Excel, Communicating effectively with compassion and sensitivity, anticipating the needs of patients, families, physicians and their office staff, co-workers, supervisors and other hospital departments.

          Skills : customer service, inventory management, general office duties, computer literate, Microsoft Office knowledge, competitive market research, type 50 WPM, multi-phone lines, medical terminology knowledge.

          Description :

            1. Answered all incoming inquiries to hospital switchboard and transfer to appropriate department and personnel.
            2. Ran all code activation's for hospital emergencies and traumas.
            3. Answered incoming calls for the entire hospital direct calls to correct hospital departments and patients rooms.
            4. Helped patients and hospital staff with requests.
            5. Used Exceptional communication skills.
            6. Answered all incoming calls and transfer to appropriate departments, look up patient information, execute disaster and emergency codes, issue pagers to.
            7. Complied with the UW Medicine service culture guidelines.
            Years of Experience
            Experience
            5-7 Years
            Experience Level
            Level
            Executive
            Education
            Education
            Diploma

            Hospital Operator Resume

            Headline : Seeking a Hospital Operator position that will make use of my unique skills and will aid me in my future endeavors, Providing superior customer service through telephone or personal contact that consistently meets and exceeds the expectations of patients, visitors, physicians and PHS staff.

            Skills : Customer Service , Operating.

            Description :

              1. Provided superior customer services at all times.
              2. Treated co-workers, patients, visitors and the public with dignity and respect.
              3. Worked effectively under multiple demands and adjusts priorities as circumstances require to meet turnaround time goals and staffing needs of the department.
              4. Maintained a high degree of accuracy and precision on a consistent basis in their job performance.
              5. Coordinated the medical center’s need for interpreter services personnel as needed and requested.
              6. Placed local and long distance calls.
              7. Maintained and troubleshoots on-line phone/pager directory and on-call databases. 
                    Years of Experience
                    Experience
                    5-7 Years
                    Experience Level
                    Level
                    Executive
                    Education
                    Education
                    A.S.