Implementation Engineer Resume Samples

Implementation engineers’ deal with problems that need advanced technical support or hard-to-correct defects; the essential duties listed on the Implementation Engineer Resume include reviewing sales contracts, gathering data from customer for new server, building manifests, reviewing system issues, installing new software, configuring and ensuring software changes, compiling system changes, handling customer requests, and upgrading software systems.

Implementation engineers should be good communicators and have strong enforcement acting skills, they should have the ability to understand customer needs and be able to provide outstanding client service, they must have the ability to comprehend market trends and possess good administration skills. Implementation engineers always acquire a Post-graduation degree in computer engineering or computer science as this would enhance Job calls from large companies.

Implementation Engineer Resume example

Implementation Engineer - Contract Resume

Objective : Implementation Engineer with experience in installation, configuration, deployment, management, and troubleshooting of enterprise applications using IBM WebSphere Application Server, Websphere Portal Server & Process Server, JBoss, and Tomcat.

Skills : ITSM Expert, Program Management, Application Deployment, Staff Administration.

Description :

    1. Single point, a technical contact for customers, account managers, and sales engineers during the provisioning process of dedicated, high speed, Internet connections.
    2. Possess extensive experienced in configuring Cisco routers for frame relay and point-to-point connections at speeds of 56k up to OC12.
    3. Managed a personal queue of 25-30 orders including new installations, moves, rehomes, upgrades and cancellations.
    4. Examined and resolved end-user router issues associated with configurations and passwords.
    5. Implemented advanced routing plans for clients featuring such strategies as Static, BGP and RIP routing, as well as other advanced Cisco features, like HSRP and NAT.
    6. Devised security models for customers by scripting access-lists in coordination with the Site Patrol firewall group.
    7. Facilitated the connection process by coordinating task completion with Genuity business groups, telephone companies, and local exchange carriers (LEC's).
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science


Senior Implementation Engineer Resume

Summary : Senior Implementation Engineer with over 7 years of hands-on experience designing and building user interfaces. Passion for detail, responsive design, and excellent user experience. Able to quickly adapt to any professional environment and strives to excel at any project.

Skills : Microsoft Office, SQL, StackVision Software, Linux Hardware, PLC, Instrumentation.

Description :

    1. Manage and resolve client support issues regarding the Coremetrics solution following initial deployment.
    2. Perform extensive testing, troubleshooting, and QA tasks to resolve client issues. Maintain and manage issue tracking system 
    3. Work directly with the client's business and technical personnel to define and map requirements to technical design specifications.
    4. Work with the client's technical team to troubleshoot and resolve issues and provide integration guidance.
    5. Satisfy client-specific reporting needs through product and design recommendations.
    6. Assist client with test case design and execution and work with the client to resolve identified issues.
    7. Effectively manage multiple projects to ensure delivery dates are met.
    8. Coordinate with other teams to ensure proper coverage of project needs and ensure high customer satisfaction.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelors of Science


Lead Implementation Engineer Resume

Summary : Lead Implementation Engineer with 7+ years of experience in Information Technology. Successful as an Individual Contributor, Team Leader, and Manager, in the areas of Application Integrations & Production Support. A thorough understanding of Technology Support and Troubleshooting Methodologies.

Skills : IT, Installation, VOIP, Troubleshooting, Business Analysis, Systems Integration, Analysis.

Description :

    1. Provided NICE Integrated Audio and Video Recording Solutions for Call Centers, Financial Institutions, and Security-based customers.
    2. Consult with customers on business needs prior to the NICE solution(s).
    3. Provide "ad-hoc" training on the use and best practices of the NICE recording system and associated administrative applications, to new customers.
    4. Provided ongoing expertise and support for existing NICE customers.
    5. Developed thorough knowledge in the use and troubleshooting of HP 3660 & 3680 (G4 & G5) server platforms.
    6. Worked with Cisco 2800 & 2900 series switches, configuring port access when integrating into customer LAN's.
    7. Worked with customers to troubleshoot local and remote router issues.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelors Of Science

Implementation Engineer - Part Time Resume

Headline : Implementation Engineer with experience in Object Oriented and Java/J2EE applications and client-server application development. Working on a staff-facing front-end solution. Sound Knowledge of Design Patterns like Singleton, Business Delegate, Session Facade, DAO, MVC, etc.

Skills : Ruby, PHP, MySQL, Linux, Mac OS X, Windows, Git, HTML, CSS, Agile, C#.

Description :

    1. Developed additional batch processing interfacing Sales Tax with other systems.
    2. Maintained this batch schedule with the Control-M enterprise manager.
    3. Developed Web Components using JavaScript, JSP, JSTL, Custom Tags, Struts Tags, HTML and Ajax Wrote Server-side components using Servlets, JDBC.
    4. Used Struts framework for MVC implementation Responsible for configuring JBOSS Application Server administration activities which involved creating domains, Configuring the domain for web logic clustering, SSL, Database Connection configurations, performance monitoring, etc.
    5. Involved in creating unit testing of various layers using JUnit and created automated test scripts for integration testing using Selenium.
    6. Involved in debugging the product using Eclipse and JIRA Bug Tracking.
    7. Designing process documents and job flow diagrams using Rational Rose/MS Visio Demonstrating the Design with Business Analyst and Data Analysts.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Implementation Engineer - Temp Resume

Objective : Implementation Engineer with experience working in fast-paced environments of telecom industry and financial management with significant attention to details, deadline-oriented tasks. Results-oriented and highly skilled in organizational and operational change management, project coordination, and quality analysis.

Skills : SQL, Business Intelligence, Microsoft Office, DataRPM tool.

Description :

    1. Coordinated strategic end-to-end circuit implementation of data services for USPS Government customers.
    2. Interfaced with LEC service providers, vendors, field engineers, and NOC techs for DSL and T-1 troubleshooting and fault isolation using monitoring tools.
    3. Tracked 250 DSL data circuit orders for 9 states driving the process through order entry, provisioning, installation, and cut-over activation.
    4. Managed pending orders with tight customer deadlines, assuring timely updates in the Stamps order tracking database.
    5. Opened, closed, and tracked priority 7 ETMS trouble tickets.
    6. Tracked failed activations, researched and resolved issues.
    7. Conducted postal site surveys to determine installation location/site needs prior to installation service.
    8. Created/tracked all extended ETMS trouble tickets for DSL and Frame orders for the project team.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelors Of Science

Junior Implementation Engineer Resume

Objective : Self-Motivated Junior Implementation Engineer with strong communication skills. Looking to secure a position in Account Management or Project Coordination, to lead, coordinate and manage customer accounts where the extensive Customer Service experience can be utilized.

Skills : Java, Javascript, Apache Velocity, HTML.

Description :

    1. Implementing virtualization initiatives including consolidation, disaster recovery, VDI, and architectural design.
    2. These projects include blade and rack-mount servers from all major vendors, and EMC VNX and NetApp storage devices.
    3. Performed both presales technical design and post-sales implementations.
    4. Performed hands-on technical implementation, troubleshooting, and remediation on complex client projects requiring high-touch or strategic vision.
    5. Performed presales planning and design and post-sales implementations Architect, Design and implement EMC VNX SAN environments to ensure high availability and acceptable performance characteristics for VMware vSphere and SAN-backed applications.
    6. Experience with architecture, implementation, and administration of NetApp FAS/V-Series, IBM DS-series, and Dell MD-series storage arrays.
    7. Configured Cisco MDS and Brocade Fabric switches.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Masters Of Science

Implementation Engineer - Full Time Resume

Summary : Implementation Engineer accomplished in several different areas of the business world. Quick learner with a passion for knowledge and understanding. Platforms: Microsoft and Linux Operating Systems. To work for an organization, where innovative and excellence is the way of life, where the full potential will be explored and get ample scope for self-development.

Skills : Microsoft Office, SQL, StackVision Software, Linux Hardware, PLC, Instrumentation

Description :

    1. Uncovered signaling issues both in reports based on abnormal traffic patterns (including 911 routing), blocking, overflow and trunk state.
    2. Built vendor-related requirements document for the GUI tool installed on local STPs to measure KPIs across ANSI-D and ISUP related signaling to better proactively manage customer experience.
    3. Managed, tested, implemented Orreq Trigger Phase 1 implementation with all Leap roaming partners.
    4. Worked with Lucent for specific guidelines, wrote and implemented a project plan and worked with smaller carriers to implement and be reimbursed for rollout.
    5. Joined leap with 65% complete with partners.
    6. Brought completion to 99% in fewer than four months and three months ahead of schedule.
    7. Discovered addressed and remedied signaling and billing based issues for Leap being charged exorbitant monthly toll charges based on Orreq routing.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Science

Implementation Engineer - Remote Resume

Summary : Forward-focused Implementation Engineer with expertise in providing cross-functional leadership, communication management across stakeholders in line with international guidelines and norms. Pivotal in implementing strategies for team effectiveness by promoting a spirit of cooperation between team members

Skills : Computer Literacy, Customized Project Management Data Base, Excel, Word, PowerPoint, AutoCAD. PA Oracle, GO95, GO125, TP76300.

Description :

    1. Expedited Implementation and efficiently managed Installation vendors and Equipment supplier resources in a compressed timeline.
    2. Met strict quality standards for vendor installation, Test & Turn up of equipment.
    3. Meet Capital Budget trends to a 1% variance. Met all safety standards for Central Office installations and Installation vendor safety requirements.
    4. Contributed to the TP76300 Review Project resulting in the 13 State Practices.
    5. Implemented / Supported National Data Engineering (Engineer Anywhere Process).
    6. Ensuring adherence to best practices for enterprise software that is RDBMS driven.
    7. Authored scripts to automate approximately 90% of quality assurance checks and prerequisite configuration tasks for software implementations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Certificate

Implementation Engineer - Intern Resume

Objective : Implementation Engineer with excellent Communication, Leadership, Management, and Technical skills. Highly motivated and have proven capabilities in learning and mastering new products and procedures. Take initiative and work with minimal supervision.

Skills : IT, Installation, VOIP, Troubleshooting, Business Analysis, Systems Integration

Description :

    1. Worked with Terminal Servers running SQL Server 2005.
    2. Installation of Nextgen EMR, EPM, SQL Server 2005.
    3. Supported Fat Client/Thin Client Environments troubleshooting and maintaining SQL Server 2005/Nextgen issues.
    4. Heavily involved with training towards SQL Server 2005 Certification.
    5. Installed and troubleshot issues with Fax Service Manager, Fax Press, Remote Scan, and SQL Server 2005.
    6. Worked with localized Fat Client as well as Thin Client installation, troubleshooting and supporting via Terminal Services, RDC, IHS-Anywhere, Go-To-Meeting: The Windows 2003 Server, Vista, and XP internal and external IHS Domain Environment.
    7. Heavy troubleshooting in TCP/IP, DNS, DHCP in a WIN2003/SQL Server Enterprise environment.
    8. Responsible for supporting 50 in house IHS coworkers and user support for 30 client sites nationwide.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelors Of Science

Implementation Engineer - Entry Level Resume

Objective : Efficient Team Player, adept in learning new concepts & technologies, with sound communication, interpersonal, presentation & problem-solving skills with analytical & leadership capabilities. Proficient in understanding business processes/requirements and translating them into technical requirements.

Skills : Project Management, Engineering, Technical Support, Technical, Technical, ITIL, IT Project Management.

Description :

    1. Primarily responsible for the Engineering of the Transmission equipment used for the transport of the WorldCom backbone Network
    2. Provided an installation package to include floor plan drawings, equipment rack elevation drawings via Excel document.
    3. The ordering and shipping of materials to the installers at the site of install.
    4. Provided support to the Field Operations group in the cities to include site surveys, on hands support.
    5. Responsible for the project management of the entire job to include hiring contractors using the bidding process for each job.
    6. Kept updated on the ER log with information for the management team for tracking and completion in a timely manner of those jobs.
    7. Kept the monies for each job within the budget given for the project as dictated by Network Planning.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelors of Science

Implementation Engineer Resume

Objective : Expertise in identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies. Excellent communication and people management skills that have been honed through managing multi-skilled teams

Skills : Computer Literacy, Customized Project Management Data Base, Excel, Word, PowerPoint,

Description :

    1. Served as Project Lead for a 1200 site VoIP Implementation project.
    2. Averaged two or more VoIP customer implementation projects daily.
    3. Successfully managed multiple ongoing VoIP projects simultaneously Oversaw the activities of 10 contractors.
    4. Assisted the corporate trainers in developing training for 10 contractors.
    5. Assisted the group manager in developing group policies.
    6. Advised customers on the benefits of converting to VoIP service.
    7. Migrated legacy PBX and Key systems to our VoIP network.
    8. Collaborated with cross-functional teams via e-mail, web sessions, and conference calls to plan and outline project phases for complex deployments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma