Instacart Shopper Resume Samples

Instacart Shoppers are responsible for picking up, packing, and delivering groceries and other items to customers. Job accountabilities often mentioned on the Instacart Shopper Resume include – selecting items from shelves, preparing orders for delivery, and delivering orders to customers. Other general accountabilities include – picking up groceries at local stores and delivering them to customers’ doorsteps, picking out the exact items as listed on the customer’s list, and ensuring the orders are packaged correctly and securely.

To ensure success in this role, the following skills are needed – good customer service skills, customer service skills, basic computer skills, the ability to lift up to 35-50 lbs., and the ability to multitask. Time discipline and punctuality are certain mandatory traits expected from job applications. Education requirements for an Instacart Shopper include a high school diploma or GED. Some companies may require applicants to have a college degree or certification.

Instacart Shopper Resume example

Instacart Shopper Resume

Headline : As a Instacart Shopper, responsible for selecting the best of the best products for our online shoppers. Also responsible for accurately selecting groceries ordered online by our customers.

Skills : Exceptional communication and interpersonal skills.

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Description :

  1. Worked in-store to shop and fulfill customer’s online orders using a mobile device equipped with the Instacart Shopper App
  2. Provided excellent customer service by focusing on product quality and freshness, and substituting potential out-of-stock items
  3. Effectively communicated any necessary changes to an order
  4. Processed order transactions using the in-store POS system
  5. Served as an online ambassador for the store answering questions about order delivery, the Instacart platform, and the benefits of using the service
  6. Assisted in other areas of the store by stocking shelves, filling the frozen food bins. 
  7. Helped maintain the overall cleanliness and presentation of the store.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
High school diploma


Instacart Shopper Resume

Objective : As a Instacart Shopper, supported customer orders, prepared them for delivery and/or pickup. Offered continue to evolve, shop throughout store for everyday goods including food, household items.

Skills : Basic Math and Computer skills, Driving.

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Description :

  1. Provided prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  2. Greeted customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  3. Made an effort to learn customers’ names and to address them by name whenever possible.
  4. Answered the telephone and emails promptly and provides friendly, helpful service to customers who call.
  5. Accurately selected groceries ordered online by customers.
  6. Selected highest quality produce, meat, and other fresh products.
  7. Selected, scanned, and bags items from all temperature zones.
              Years of Experience
              Experience
              0-2 Years
              Experience Level
              Level
              Entry Level
              Education
              Education
              High school diploma


              Instacart Shopper Resume

              Summary : As friendly, enthusiastic people enjoy offering customers an exceptional shopping experience, provided world-class customer service each and every day. Delivered items to customers within a specified time frame.

              Skills : Excellent interpersonal and communication skills, Time Management.

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              Description :

            1. Adhered to company policies and individual store guidelines.
            2. Reported to work when scheduled on time.
            3. Selected merchandise from sales floor to complete customer online orders.
            4. Sorted selected merchandise into refrigeration, frozen, or dry storage holding areas.
            5. Used a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers.
            6. Made decisions on customers' behalf if requested item is unavailable.
            7. Provided superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed.
            8. Years of Experience
              Experience
              10+ Years
              Experience Level
              Level
              Consultant
              Education
              Education
              High school diploma

              Instacart Shopper Resume

              Objective : Instacart Shopper serves customers professionally, performed all related checkout procedures in an efficient, prompt and friendly manner. Accountable for all funds collected to ensure accuracy and a balanced register in compliance with company policies and procedures.

              Skills : Team player, Detail-oriented, Able to multi-task.

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              Description :

              1. Returned extra / unwanted products to their proper in-store location.
              2. Communicated continuously with department Managers and Partners to locate product.
              3. Minimized shrink through careful handling of product.
              4. Followed Standard Operating Procedures (SOPs); achieves productivity standards.
              5. Performed eStore Curbie duties, as needed.
              6. Processed and closed out customer transactions.
              7. Directed customers to an appropriate manager when necessary.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Junior
                  Education
                  Education
                  High school diploma

                  Instacart Shopper Resume

                  Headline : As a Instacart Shopper, responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to: cut resistant gloves, safety cutters, company sponsored footwear.

                  Skills : Strong communication, Listening, Written and Verbal skills.

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                  Description :

                1. Answered customer questions and helps resolve customer concerns promptly in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
                2. Responsible for identifying and shopping customer orders in a timely fashion to ensure the customer receives an accurate and fresh order every time.
                3. Operated front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
                4. Operated console and picker devices to ensure accuracy.
                5. Maintained knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
                6. Maintained accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. 
                7. Maintained proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. 
                8. Followed all store and legal guidelines regarding sale of tobacco and alcohol.
                9. Years of Experience
                  Experience
                  5-7 Years
                  Experience Level
                  Level
                  Senior
                  Education
                  Education
                  Degree in Marketing

                  Instacart Shopper Resume

                  Objective : As a Instacart Shopper, provided training to all associates who have extensive customer contact. Taken customer feedback to make a specific comment or complaint that cannot resolved, directed that person to department management or the manager-on-duty for appropriate action.

                  Skills : Time Management, Data entry, Customer Service Skills.

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                  Description :

                10. Scanned items at a POS station for each order during pick up.
                11. Communicated with customers about order status, delivery status, or any other pertinent information regarding their order.
                12. Collected payment from customers for their orders in cash or through mobile payment apps.
                13. Entered information about items purchased into an electronic inventory system used by the company.
                14. Picked up items from a store such as a grocery store or drugstore and delivering them to a customer’s home or business.
                15. Presented ID to security personnel at the store entrance to pick up deliveries.
                16. Holded groceries in bags while walking them to customers’ cars.
                17. Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Junior
                  Education
                  Education
                  Degree in Marketing

                  Instacart Shopper Resume

                  Headline : As a Instacart Shopper, responsible for picking items from store shelves and packing them into bags or boxes before delivering them to customers. Worked independently as contractors for Instacart, meaning they set their own schedules.

                  Skills : Organizational , Communication, Managing Team,

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                  Description :

                18. Started the instacart shopper app on android or iPhone.
                19. Accepted a suitable batch.
                20. Drove safely to the relevant store.
                21. Handpicked items on customers’ lists, in the right order.
                22. Looked through order details to determine the location and aisles.
                23. Ensured that items of each order are separately placed into carts.
                24. Checked items at the end to ensure that no item has been missed.
                25. Years of Experience
                  Experience
                  5-7 Years
                  Experience Level
                  Level
                  Senior
                  Education
                  Education
                  Degree in Marketing

                  Instacart Shopper Resume

                  Objective : As a Instacart Shopper, Offered advice and guidance on products, process purchase orders, prepared deliveries, and assisted customer queries. Demonstrated excellent communication skills and strive to exceed customer expectations.

                  Skills : Planning and organizing skills, Exceptional time-management skills.

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                  Description :

                26. Recommended additional merchandise to customers in order to upsell.
                27. Provided clients with information and help on certain products.
                28. Checked live chat and other avenues to keep in touch with customers.
                29. Responded to questions regarding items, such as fashion products.
                30. Confirmed customers’ orders and inquire into additional requirements.
                31. Ran items through the checkout counter and pay for them through instacart credit card or your own debit/credit card.
                32. Packed customers’ items and place them in vehicles.
                33. Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Junior
                  Education
                  Education
                  Marketing

                  Instacart Shopper Resume

                  Summary : As a Instacart Shopper, responsible for nearly every aspect of the Personal Shopper program, from downloading internet orders to loading customer vehicles. During down times, the order selector also performs the duties of bagger and/or cashier.

                  Skills : Driving Skills, Adaptability, Reliability.

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                  Description :

                34. Drove vehicles safely to customers’ homes and offices following the map.
                35. Ordered items and associated bills to customers or place items on their door if requested by the customer.
                36. Thanks to customers for their time and for using the Instacart service.
                37. Taken and responded to calls regarding problems such as incorrect deliveries.
                38. Handled exchanges and returns through the application, and by following set protocols and regulations.
                39. Ensured that any negative feedback is taken into account and handled according to company policy.
                40. Used feedback to improve customer service.
                41. Years of Experience
                  Experience
                  10+ Years
                  Experience Level
                  Level
                  Consultant
                  Education
                  Education
                  Marketing

                  Instacart Shopper Resume

                  Summary : Instacart Shopper is responsible for posing as a consumer and contacting franchise dealerships to gather market area vehicle pricing. Demonstrated self-motivation, willing to shop franchise dealerships via phone and accurately record the data provided.

                  Skills : Communication, Time Management, Adaptability.

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                  Description :

                42. Created and maintained logs of customer interactions on a daily basis.
                43. Taken and followed educational sessions provided in the intacart app.
                44. Helped customers make the best possible purchases by providing advice, guidance, and excellent customer service.
                45. Supported customers with placing orders and making payments via the phone, online, or in person.
                46. Responded promptly and effectively to customers' complaints and requests.
                47. Advised customers on suitable substitutes for dated, discontinued, or unavailable products.
                48. Reported customer issues, supply shortages, and inferior products to Management immediately.
                49. Years of Experience
                  Experience
                  7-10 Years
                  Experience Level
                  Level
                  Senior
                  Education
                  Education
                  Marketing