Lead IT Technician Resume Samples

A Lead IT Technician will be responsible for leading the IT technicians team that installs and maintains computer systems and networks aiming for high and optimal functionality. A well-written Lead IT Technician Resume mentions the following core duties and responsibilities – setting up workstations with computers and necessary peripheral devices, checking computer hardware to ensure functionality; installing and configuring appropriate software and functions according to specifications; developing and maintaining local networks, ensuring security and privacy of networks and computer systems, providing orientation and guidance to users, and performing troubleshooting to diagnose and solve problems.

Sample resumes for this occupation often highlight the following skills and abilities – excellent diagnostic and problem-solving skills, excellent communication abilities, outstanding time management skills, a solid understanding of diverse computer systems and networks; good knowledge of internet security and data privacy principles; and organizational skills. A degree in computer science or engineering along with a certification as an IT technician will be an advantage.

Lead IT Technician Resume example

Lead IT Technician Resume

Summary : Tech has always been something understand and embrace. Helping people get the most out of their tech has always made me feel good.

Skills : Microsoft Office, Active Directory, Windows, A/V, Mac.

Description :

    1. Weekend night supervisor for IT service dept.
    2. Ran or supervised running of Band audio and setup and take down on Fridays and Saturdays.
    3. Responsible for almost all electronics in Bingo, restaurants, hotel, WiFi, severs, gaming floor pc, email/troubleshooting on company cell phones, TV and floor audio, and tech support as needed in our 5 room event center.
    4. Designed, budgeted wired and installed a 25 TV sports bar, with 7 POS, and and fully range audio system.
    5. Involved in many wire runs and PC deployment of our 2 year old 100 room hotel.
    6. Had non intentional changed a lot of how our IT dpt worked.
    7. Longed contract TV repair, TV install, audio install, or audio engineers and do all in house.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS In Computer Science


Lead IT Technician Resume

Summary : IT Technician is responsible for the installation, configuration, and maintenance of IT equipment and networks. The IT Technician must be able to install and configure server and network hardware, configure network switches and routers, install desktop software.

Skills : Equipment repairs, Installations and troubleshooting.

Description :

    1. Monitored equipment for performance metrics.
    2. Performed hardware troubleshooting and repair (if required).
    3. Provided phone support to customers in a timely fashion.
    4. Provided technical support to customers when necessary.
    5. Troubleshooted network/server issues as needed.
    6. Implemented network security measures including firewall configuration; patching; antivirus updates; rootkit detection; malware removal; malware prevention.
    7. Provided training to employees on how to perform their duties.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science


Lead IT Technician Resume

Objective : Dedicated IT Professional with a strong work ethic looking for opportunities including, but not limited to, the following fields: Desktop Support, IT Analyst, and IT Technician.

Skills : Microsoft Office, Typing 65 WPM, Microsoft Windows, Networking, Programming, Management.

Description :

    1. Imaged, Migrated, and Deployed Windows 7 Troubleshoot and repair hardware, software, peripheral, application issues.
    2. Performed Hardware upgrades/replacements.
    3. Trained employees in several imaging options depending on types of applications needed at multiple hospitals and practices.
    4. Instructed employees on proper procedure and how potential complications should be managed.
    5. Provided support and assistance for my team.
    6. Prepared all materials and paperwork for my team and provide detailed end-of-day documentation.
    7. Worked closely with Practice Managers and Office Coordinators to locate machines, schedule deployments times, and resolve technical problems.
    8. Communicated effectively and empathetically with Doctors, Nurses, and Staff to reduce any potential disruption in day-to-day operations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
AS in Computer Technology

Lead IT Technician Resume

Objective : To obtain an IT position specializing in Hardware, Computer installation/configuration, and Networking where I can utilize my technical and troubleshooting skills to assist in fulfilling company goals.

Skills : Hardware and software maintenance.

Description :

    1. Managed and maintained company network and systems.
    2. Managed IT department including equipment purchases and managing equipment inventory.
    3. Managed and maintained the company web site.
    4. Redesigned company web site including using Flash and HTML.
    5. Managed client project to support client employee purchases through DLi web site.
    6. Managed and maintained phone system as well as security system.
    7. Instrumented product development systems for thermal testing.
    8. Instrumented for power and thermal temperatures.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Information Systems Management

Lead IT Technician Resume

Objective : To obtain a Lead IT Technician position which offers advancement and allows me to utilize my knowledge and talents that will contribute to the success of your organization.

Skills : Cell Phone/ Tablet Repair, Computer Repair, Customer Service, EBay/Amazon Sales Experience, Data Destruction/Removal, Entry Level Web Design/Programming, Leading An IT Team.

Description :

    1. Utilized knowledge and prove myself as risen through the company and have been granted the title of head technician over the IT department.
    2. Refurbished Apple and Windows computers, as well as Apple and Android cell phones and tablets.
    3. Taught very thoroughly how to make sales through eBay and Amazon, as they are a large portion of the sales in our company.
    4. Fixed common server errors, hard wiring computers, fixing common internet/router issues, setting up new computers/installing performance parts in a computer, etc.
    5. Had signed a contract with the largest client MRC had ever dealt with.
    6. Had requested we track all the items they shipping to us, serialized them, wiped them, and then would also have them sent to our other location to have them destroyed.
    7. Accepted this challenge, and to this day completed this company requests and have done so without any flaws.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Computer Science

Lead IT Technician Resume

Summary : IT Technician is responsible for working with clients to develop, implement and maintain IT systems. This includes working with the business to identify and implement new systems, personnel, applications and technology. They also ensure the security of those systems.

Skills : Microsoft Office XP Std/Pro, Microsoft Visio, Microsoft Project, Dreamweaver, JBuilder, Microsoft Developers software.

Description :

    1. Supported all Windows Desktop Operating Systems and Microsoft Networks including setup of User Domains and logins, LAN/WAN, TCP/IP, Intel LANDesk Servers, Symantec Security Servers, Citrix Server/Client Support.
    2. Responsible for the documentation of system procedures and metrics for systems analysis, performance and outages.
    3. Microsoft Word software of choice with Graphical Design projects using Adobe Photoshop and Adobe Acrobat distribution.
    4. Developed Information Systems reports for VP and staff.
    5. Buyer Procured software and hardware for Client/Server and Mainframe systems.
    6. Included Cisco, Microsoft, Nortel, AS/400, IBM, DASD.
    7. Endorsement include high altitude, complex aircraft and high performance.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
IT

Lead IT Technician Resume

Objective : Seeking a position in IT or Customer Service Management with a preference towards an aggressive business environment that is also offering the potential of growth and expansion. In which I can utilize my analytical and problem solving skills while working with a knowledgeable cohesive team of professionals.

Skills : Communication, Data collection.

Description :

    1. Identified and implemented new systems, personnel, applications and technology.
    2. Developed technical specifications for existing systems.
    3. Provided technical support to existing systems and applications.
    4. Support staff training in new technologies.
    5. Assisted with project planning (e.g., scope definition).
    6. Assisted with business case development.
    7. Assisted with system testing/audits/usage surveys/etc.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
IT

Lead IT Technician Resume

Headline : IT Technician is responsible for installing operating systems and applications on a variety of hardware, including servers and workstations, as well as supporting the maintenance of those systems.

Skills : Comptia A+, CompTIA Network +, CompTIA Security+, Cisco CCNA, Introduction To Windows Server INF201.12x, Introduction To Windows Server INF201.12x, Microsoft: Introduction To Cloud Computing INF201.13x.

Description :

    1. Installed, configured, and maintained operating systems and applications (including database management) on hardware such as servers and workstations.
    2. Supported the maintenance of those systems.
    3. Provided information to support the development of new products or services.
    4. Assisted in troubleshooting issues with software/hardware.
    5. Supported product support services such as telephone or online chat.
    6. Followed security best practices, including physical security at all times.
    7. Performed routine maintenance tasks to ensure system uptime.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Information Technology

Lead IT Technician Resume

Summary : Possess 15+ years of experience in the Installation, Maintenance, Programming & Quality Control of the electronics associated with: Electrical /Mechanical : Radio frequency, Wireless, TCP/IP Networks, Telecom Systems, POS, Fire Alarm, CCTV Security and Access Control solutions. Highly energetic and positive attitude, team player.

Skills : Automation Engineering, Outstanding computer and communication skills.

Description :

    1. Installed Repair, Test, and document, qualify and audit RTCS for multiple tolling authorities.
    2. Audited roadside toll transactions for accuracy both before and after system integration.
    3. Documented Factory Acceptance Tests (FATs), Commissioning Tests, Site Acceptance Test (SATs).
    4. Responded to corrective maintenance requests or alarms within an acceptable time frame.
    5. Diagnosed, repaired hardware, software and system issues.
    6. Restored equipment to operational status.
    7. Able to record & report with accuracy and completeness.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Electronic Engineering Technology

Lead IT Technician Resume

Summary : A+ Certified IT Technician with a strong Visual and Audio Background. Experienced in Customer Service.

Skills : Inspection of equipment and related materials.

Description :

    1. Supported users with software and hardware applications such as JDE, Citix, Red Prairie, and various in house applications.
    2. Installed and configured software and hardware.
    3. Resolved issues with our laptops, desktops, printers, Blackberries, IPhones, IPads Androids and software.
    4. Created and managed company Desktop/Laptop Images.
    5. Installed and configuration of Windows XP, Windows 7 & 8, Apple IMACs etc.
    6. Maintained Inventory and Document all of our Desktops, Laptops, and printers.
    7. Worked with Active directory to create users, DHCP to create IP reservations for Network Printers.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certificate In Computer