A National Program Manager is responsible for designing, coordinating, and improving the internal and external programs of the company. A well-drafted National Program Manager Resume indicates the following duties and responsibilities – expanding program offering and enhancing the quality of existing programs; developing and implementing strategies for the program team, working with the HR team and managing the staff and resources for programs, liaising with the marketing and communication teams to increase awareness of the program, managing budgets and reporting on fund allocation; gathering feedback and presenting insights, identifying opportunities for continual improvement; and developing industry partnerships.
The job description should contain the following skills and qualifications – prior work experience in a management position, the ability to lead a multi-sector team, a good understanding of Government systems and procedures; good knowledge of rural development issues in the various provinces of the country; and good report writing skills. A degree in development studies, economics, or a related field is mandatory for this role.
Headline : Offering organizational leadership with an emphasis on PMO, Process Improvement, Accounting and Receiving, Logistics, Inventory Control, Project Pay Points/Milestones, and Team Development. By partnering with the Senior Directors and Executive leadership the success of strategic and tactical goals is defined, measured, analyzed, improved, and controlled.
Skills : Microsoft Access, Prima Vera, Peoplesoft.
Description :
Maintained collaborative relationships with key members from Sales, Engineering, Project Controls and Tier I National PMs in the PMO organization.
Developed and initiated process improvements which identify, analyze, and resolve systemic issues and anomalies resulting in change driven initiatives positively impacting the completion of program pay points such as PO Receiving, Procurement, Logistics, Shipping, Delivery Orders, Sales Orders, Invoicing, Order Management, RMA's, and Market Acceptance milestones.
Initiated active change management driven and measured through the continued partnering with National and Regional Stakeholders, Directors, Senior Directors, National VP's, Sales, Engineering, and Project Controls teams while pro-actively re-defining targeted processes and reconciling efforts of the financial data.
Followed lean methodologies.
Directed conferences held with internal and external stakeholders to ensure streamlined processes and assure they are recognized, understood, and followed for purposes of driving organizational goals in PO Receiving, Market Acceptance, Material Demand Planning, and Account Receivables.
Traveled frequently to meet with principal stakeholders and analyze markets/regions.
Implemented corrective actions to ensure profitability and inventory control/procurement reconciliation.
Experience
5-7 Years
Level
Executive
Education
Diploma
National Program Manager Resume
Objective : Associating are held accountable for successful job performance. Performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
Managed all tactical and operational aspects of program, coordinated reports, analytics, and quarterly business reviews to monitor key performance indicators respective to established service level agreements.
Managed delivery, onboarding, and compliance of 440 Volt candidates since Iron Mountain Inc.
Program inception, maintaining a 33% submittal to hire conversion.
Increased Client Spend by 24.9% over Q1Q3 2015 through implementation of business plan and national recruiting strategy.
Improved and streamlined onboarding and operational processes leading to 73% decrease in accounting tickets and 25% decrease in delayed field employee wage dispersals.
Developed remote onboarding procedures to contract remote consultants and independent contractors.
Successfully closed exclusive supplier rights for Iron Mountain: Oakland, South San Francisco, and St.
Experience
2-5 Years
Level
Junior
Education
Bachelors Of Science
National Program Manager Resume
Headline : National Program Manager with advanced education and extensive domestic and international experience in a broad spectrum of sectors including Emergency and risk management, policy development, leadership/supervision, critical infrastructure, counter-terrorism, finical crimes, contract development, management, manufacturing, and hospitality.
Skills : Microsoft Excel, Quickbooks, Sales/Marketing.
Description :
Managed all tactical and operational aspects of program, coordinating reports, analytics, and quarterly business reviews to monitor key performance indicators respective to established service level agreements.
Facilitated in the hiring of 440 Volt candidates since Iron Mountain Inc.
Programmed inception, maintaining a 33% submittal to hire conversion.
Increased Client Spend by 24.9% over Q1-Q3 2015 through implementation of business plan and national recruiting strategy.
Improved and streamlined on-boarding and operational processes leading to 73% decrease in accounting tickets and 25% decrease in delayed field employee wage dispersals.
Developed remote on-boarding procedures to contract consultants and independent contractors located in geographically isolated markets, outside range of client or internal offices.
Successfully closed exclusive supplier rights for Iron Mountain Oakland, South San Francisco, and St.
Experience
5-7 Years
Level
Executive
Education
MS
National Program Manager Resume
Objective : Dynamic platform communicator to audiences of all sizes, ranks, and experiences. Resourceful at increasing overall productivity, streamlining workflow, and creating a team environment that models dignity to personnel and integrity to project outcomes. Highly skilled in organizational administration, personnel management, training, supervision, and customer service.
Skills : Personnel Management, Public Speaking, Training & Development.
Description :
Analyzed and managed a 500K annual travel budget to ensure all customer needs were met on time and under budget.
Managed a team of 238 geographically dispersed individuals to include 1 Assistant Manager, 4 Regional Managers, and 51 state supervisors in 50 states and 4 territories.
Provided innovative solutions to resolve project challenges.
Analyzed program metrics and met with government leaders to brief program progress and issue resolutions.
Contracted remained at 98% staffing capacity during the lifecycle of the contract.
Satisfied and impressed with the overall execution of the contract deliverables.
Contracted billable hours were within the scope of the contract outline for a firm-fixed-price contract.
Experience
2-5 Years
Level
Executive
Education
GED
National Program Manager Resume
Headline : To obtain a working National Program Manager position with an organization that will employ my background and education in customer service while providing the opportunity for career advancement.
Directed strategy development, implementation, sales operations, and program management initiatives with P&L accountability for Grainger Triple Guard Extended Warranty, Grainger Wireless (Nextel), and Grainger Safety Shoe program.
Wireless and Warranty businesses were recognized as some of the most profitable business units.
Grainger, National Wireless Program Manager Successfully directed all marketing, operations, and sales activities for the wireless products and serviced division.
Consistently achieved/exceeded targeted sales and revenue results by establishing aggressive market penetration and brand imaging strategies.
Led design and implementation of National Centralized Activation Center for wireless products to standardize activation processes and provide cohesion and support for new and existing clients.
Provided key team leadership for sales staff of 30, developed and implemented standardized internal training and performance management programs to create team cohesion and continuity.
Implemented key quality processes, productivity, and sales benchmarks to monitor and adjust strategies based on results; specifically will-call order management.
Experience
5-7 Years
Level
Executive
Education
GED
National Program Manager Resume
Headline : Serving as a key point of contact to ensure the delivery of high-quality customer service for assigned accounts; evaluating service quality and initiates any necessary communication and/or corrective action in a timely manner.
Skills : Microsoft Office, Salesforce, Raiser's Edge, Event Planning, Event Management, Program Management, Nonprofit.
Description :
Served as the overall senior manager of $4.5 million dollars Federal contract responsible for delivering standardized contract support services to 54 states and territories to ensure continuity of services.
Provided day-to-day supervision for 54 direct reports.
Responsible for providing mentorship, training, and risk mitigation to ensure services exceed requirements outlined in the Project Work Statement.
Planned, developed, and implemented contractor program services and activities in accordance with program goals, objectives, and deliverables.
Developed overall program vision, goals, objectives, and internal operating policies and procedures and coordinating the same with appropriate military and/or civilian leadership.
Introduced, marketed, and sold defense-grade materials.
Established new mill sources.
Experience
5-7 Years
Level
Executive
Education
MS
National Program Manager Resume
Summary : National Program Manager is responsible for managing the national programmatic sales and marketing efforts of a company's network of distributors, agents, wholesalers, retailers and other key partners.
Skills : Microsoft Office, Planning Skills.
Description :
Developed key growth opportunities for the business through personal contacts and outreach.
Directed outside sales staff to potential contracting and sales opportunities within their territories.
Coordinated with outside sales staff to identify, meet with, and develop defense-related contracts.
Quoted, processed, and followed orders through the system.
Monitored the award and progression of contracts to large and small contractors, maintained working knowledge of new and ongoing defense-related programs.
Interacted across various divisions and territories to develop the best solutions for customers.
Negotiated pricing.
Experience
7-10 Years
Level
Management
Education
MS
National Program Manager Resume
Headline : A respected executive with international and multi-channel experience positioning B2B and B2C companies for growth and profitability through traditional, online, internet, social media, and e-commerce marketing. Extensive track record of innovation and success. Strategic thought leader and mentor with proven strengths in long-term strategy, partnership development, and revenue generation.
Skills : MS Office, Visio, BIC Engineering, Project Management/Program Management.
Description :
Analyzed data usage to efficiently target candidate sites for DAS upgrades to both public and enterprise solution venues in conjunction with network planning and engineering.
Acted as liaison for cross-functional teams through Southwest and Midwest territories.
Driven completion of multiple iDas/oDas designs and installations with construction managers, OEM vendors, engineering, transport groups, and order issuance teams.
Worked with levels 0-3 engineering.
Identified, coordinated, and managed resources by directing teams on how to resolve construction, transport, circuit provisioning, and migration challenges.
Reported and documented overall status for New Site Builds (NBSs) and carrier launches for AT&T's Midwest and Southwest regions.
Proactively problem solved across multiple organizational boundaries and functional disciplines.
Experience
5-7 Years
Level
Junior
Education
GED
National Program Manager Resume
Objective : Attending weekly department overview presentations delivered by Senior Leadership to gain knowledge of the company and industry, and also Weekly meetings with your assigned mentor, training within the department at the direction of the supervising manager.
Skills : Program Manager, Managing Skills.
Description :
Worked with Lead Producer and Program Management to organize and prioritize messaging for upcoming events and features.
Participated in the budget management and vendor selection process.
Developed an understanding of the product metrics from beginning to post-event analysis to identify strengths and weaknesses.
Participated in research and discovery of growth areas to lead to insights on product features that can be pitched to the leadership team.
Helped write product specs and feature design that can be easily consumed by engineering and understood by non-technical audiences.
Built trust relationships with peers/teams.
Participated in a team project; teams meet weekly to collaborate and prepare their final presentation
Experience
2-5 Years
Level
Executive
Education
GED
National Program Manager Resume
Objective : Looking to join an energetic, creative, strategically-minded team, taking advantage of my marketing, editing, and project management experience to develop and implement progressive plans that will increase public interest and engagement.
Skills : Strategic Planning, Editing, Content Creation, Project Management, Program Management, Written Communication, Social Media Marketing.
Description :
Managed and developed programmatic arm of the nonprofit founded by Susan L.
Taylor (originally Essence CARES) aimed at using mentor recruitment and group mentoring to address and heal the emotional trauma facing our children struggling in poverty.
Managed and undergirded site-level program directors, ensuring alignment with systems, curriculum, mission, and strategic goals.
Created a system of comprehensive monitoring, evaluation, and reporting in order to analyze program success, and ensure alignment with grant requirements.
Identified weaknesses in conjunction with site directors, and a created national group training system for staff in order to mentor the mentors.
Advised in strategic planning session analyzing mission and vision alignment, and opportunities for organizational improvement and growth.
Managed social media accounts, including Twitter, Facebook, and Vimeo.
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