Office Lead Resume Samples

An Office Lead is hired to coordinate and oversee the activities of the office and manage the front office team members. While the exact duties vary based on the scope, size, and nature of the office, on a given day, certain tasks are common and are seen listed on the Office Lead Resume as follows – conducting performance appraisals, resolving grievances of the customers, acting as a point of contact for customers, maintaining and managing office supplies; participating in event planning and meetings; assisting IT personnel with a resolution of IT issues and maintaining filing system of the office.

Even though the duties may vary, the needed skills are common and include the following – strong presentation skills, the ability to handle stress, knowledge of managing multiple tasks, communication skills, the ability to take directions and work under minimal supervision; and knowledge of preparing graphics, tables, speaker notes, and handouts. Formal education includes a relevant degree.

 

Office Lead Resume example

Office Lead Resume

Summary : Well trained Lead Front Desk Specialist offering experience in fast paced medical clinic, excellent communication skills with patients and organization to lead.

Skills : Data Entry, PC , Inventory, Retailing, Multi-line Phones, Management.

Description :

    1. Interviewed patients to obtain medical information, weight and height measurements and vital signs.
    2. Authorized drug refills and provided detailed prescription information to pharmacies.
    3. Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
    4. Performed monthly inventory and maintained office and medical supply counts.
    5. Performed vitals/glucose testing and assisted in administering injections and urinalysis.
    6. Demonstrated ability to lead and motivate outstanding healthcare teams.
    7. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate Of Science


Sr. Office Lead Resume

Objective : Highly accomplished, results-driven Sales and Management Professional with demonstrated success in providing exceptional leadership in highly competitive markets. Dedicated, passionate and mission-driven individual with proven excellence in Sales, Employee Training and Development, Strategic Planning, Client Services, Operations and Administration.

Skills : Microsoft Office Suite, Management.

Description :

    1. Accurately recorded and reported test results according to established procedures.
    2. Scheduled surgeries for multiple surgeons and booked operating rooms.
    3. Oversaw the administrative team at this provider of cyber and data security products with 1000 employees providing direct support to multiple departments within the organization.
    4. Managed, coached, evaluated and developed a team of four.
    5. Entered purchase order requests and work closely with finance to correct errors in the system.
    6. Checked approvals/status regularly.
    7. Worked with property management on monthly and yearly maintenance issues and coordinate vendors onsite for repair services.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma


Jr. Office Lead Resume

Summary : Well trained Lead Front Desk Specialist offering experience in fast paced medical clinic, excellent communication skills with patients and organization to lead.

Skills : Data Entry, Inventory, Retailing, Management.

Description :

    1. Initiated all aspects of new hire onboarding including coordinating badges, seating arrangements, workstations, business cards, furniture, equipment and supplies.
    2. Obtained quotes, negotiate pricing and place orders for furniture, equipment and supplies as needed.
    3. Demonstrated ability to lead and motivate outstanding healthcare teams.
    4. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
    5. Accurately recorded and reported test results according to established procedures.
    6. Scheduled surgeries for multiple surgeons and booked operating rooms.
    7. Wrote reports and correspondence from dictation and hand written notes.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate Of Science

Asst. Office Lead Resume

Objective : Seeking a position in an environment, where there is a need for a variety of tasks including - computer knowledge, organizational abilities, business intelligence and database program use. Also, a customer service position where my experience can be utilized to improve customer satisfaction as well as meeting or surpassing company expectations.

Skills : Microsoft Windows, HMC Hiring System.

Description :

    1. Researched claims & rapidly resolved client conflicts to prevent loss of key accounts Worked with many different levels of people, Negotiating with .
    2. Pulled/billed orders and scheduled/managed loading of delivery trucks.
    3. Assisted supervisor in training and evaluating staff performance, interview customers for state benefits using excellent listening and communication .
    4. Submitted payroll weekly we are paid on a weekly basis and some of our Associates are on a production level.
    5. Updated and done daily attendance.
    6. Supervised and scheduled 6 associates in cash accounting.
    7. Promoted to Office Lead, accountable for supervising 8 employees.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Office Lead III Resume

Objective : To obtain a position where skills can be fully utilized, providing a positive environment for growth and advancement.

Skills : Proficient With Microsoft Office; Peachtree Accounting, Bilingual In Spanish And English.

Description :

    1. Processed invoices for payment.
    2. Recruited to come up with a new check-in/check-out system to help increase the patient load and decrease patient wait time.
    3. Created brochures and informational pamphlets on patient's illnesses.
    4. Assumed total responsibility for staffing, training, scheduling, opening/closing and customer service.
    5. Ran cash register and handled invoices.
    6. Filed and processed credit applications.
    7. Reviewed all sales orders processed, data entry, discounts approving deals.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Associate Office Lead Resume

Summary : To utilize skills in a professional and challenging environment with future advancement opportunities, both professionally and personally.

Skills : Exceptional Customer Service And Phone Demeanor.

Description :

    1. Handles customer inquires regarding sales, billing and delivery.
    2. Resolves escalated customer issues in a professional way that strikes the proper balance between customer satisfaction and financial responsibility.
    3. Processes sales orders and Credit memos accurately and efficiently.
    4. Follows cash handling procedures.
    5. Performs store accounting and payroll functions, verifying the accuracy of sales and office paperwork, ensuring all documents are accounted for.
    6. Handles collection processes by contacting customer with past due balances and logging all information obtained.
    7. Ensures new associates are trained for their position.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Office Lead/Executive Resume

Headline : To find a local full time job with s strong company who values employees, is family oriented, and has compassion.

Skills : Microsoft Office, Microsoft Excel.

Description :

    1. Delivered timely communication.
    2. Helped to maximize performance by setting goals and providing coaching.
    3. Maintained a clean work area.
    4. Assisted customers with all types of inquiries from billing to sales or pieces .
    5. Managed multiple accounts by running 5 credit reports daily Close and open the store as well as balance the store each morning.
    6. Oriented and trained all new hires in clerical duties.
    7. Maintained all forms of correspondence for firm representatives.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor In Business Management

Office Lead/ Resume

Summary : To utilize  skills in a professional and challenging environment with future advancement opportunities, both professionally and personally.

Skills : O Exceptional Customer Service And Phone Demeanor O Exceptional Detail-oriented, Time Management And Organizational O Knowledge Of Finance, Accounting And Collection Processes O Strong Computer And Office Software , Including Microsoft Word, Excel, Outlook, PowerPoint.

Description :

    1. O Handles customer inquires regarding sales, billing and delivery.
    2. Resolves escalated customer issues in a professional way that strikes the proper balance between customer satisfaction and financial responsibility.
    3. o Processes sales orders and Credit memos accurately and efficiently.
    4. Follows cash handling procedures.
    5. o Performs store accounting and payroll functions, verifying the accuracy of sales and office paperwork, ensuring all documents are accounted for.
    6. Handles collection processes by contacting customer with past due balances and logging all information obtained.
    7. o Ensures new associates are trained for their position.
    8. Delivers timely communication.
    9. Helps to maximize performance by setting goals and providing coaching.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Office Lead II Resume

Objective : Seeking a position that will allow to utilize the skills have obtained in the Lead field over the past 16 years.

Skills : Visual Merchandising, Designing And Styling, Sales.

Description :

    1. Daily reconciliation reports & credit card batch Balance tills for all recreation departments .
    2. Responsible for answering phones/taking payments/converting orders running reports/customer service.
    3. Created, maintained, and entered information into databases.
    4. Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
    5. Managed clinic staff on day-to-day operation.
    6. Assisted in Identification of operational issues and provide guidance and coaching to resolve the issues.
    7. Efficiently directed Management of patient flow throughout the clinic.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates Merchandising

Office Lead I Resume

Objective : Precise detail-oriented Office Lead with sound judgment and decision-making skills. Experienced in both accounts receivable and accounts payable processes. Managed employee, customer and vendor relations with strong problem resolution capabilities.

Skills : Microsoft Office Suite, Adobe Reader, Ccure, QuickBooks Online, CRM And Internet Research.

Description :

    1. Coordinated appropriate staffing coverage at all times.
    2. Managed staff attendance and PTO requests.
    3. Facilitated training of new hires and other training initiatives.
    4. Provided management direction and support to clinical staff as requested.
    5. Provided administrative and clerical support for clinic operations.
    6. Coordinated clinic functions and special projects, learning all aspects of clinic operations.
    7. Informed them on the process and what to expect and why the studies are performed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Office Lead/Coordinator Resume

Summary : Energetic and well organized professional with more than a decade of experience in administrative support and customer service. Proficient in a number of related tasks; maintaining and updating office records, backing-up office clerks, distributing mail, training new hires, answering inquiries via telephone or email, compiling spreadsheets and ensuring office equipment is working properly.

Skills : Administrative Assistant, Management.

Description :

    1. Responsible for all aspects of the Mail Room/Copy Center, facilities support, general office maintenance and inter-office moves, conference room set-ups and reconfiguration.
    2. Sorted and distribute mail and office supplies, including interoffice, USPS, UPS and overnight mail.
    3. Coordinated and prepared projects for printing, including electronic file conversion, document scanning and enhancement, from start to delivery.
    4. Responded to first level phone calls from end users of equipment to determine the problems, clear paper jams, run test copies and determine status of machines.
    5. Provided schedule trips to all machines to conduct cleaning of the glass, toner replacement, stocking paper and general cleaning of work area.
    6. Established and maintain quality controls to ensure work accuracy.
    7. Kept and maintained logs of downtime, repairs and meter charges of all copiers/printers in the building.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
A.S. In Business Administration

Office Lead Resume

Summary : Dedicated Medical Receptionist with excellent communication skills and extensive experience performing medical clerical duties and patient screenings in a busy clinical setting. An active Soarian Super user who actively participated in multiple Go Live roll outs. Dedicated, dependable and always eager to learn, willing to take on new challenges.

Skills : Microsoft Office, Phone, Office Equipment, Independent & Team Player, Marketing Healthcare Services.

Description :

    1. Maintaned schedules and appointment calenders for office staff Order placement for supplies, equipment, and services Customer account management .
    2. Maintaned schedules and appointment calenders for office staff Order placement for supplies, equipment, and services Customer account management .
    3. Provided general office procedures to new and existing employees Addressed and resolved staff and patient concerns All front office duties which .
    4. Reconciled daily cash, printed required reports and distributed to appropriate associates Assisted in training of all cash office associates Printed .
    5. Tracked and keyed on a regular basis to preserve unit integrity.
    6. Performed supervisory responsibilities, including, but not limited.
    7. Provide confidential administrative and clerical support to managers and supervisors.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associate Of Science