Normally a worker is hired to handle Overnight duties pertaining to stocking in retail stores. The exact job description varies based on the type of organization, but the Overnight Resume mentions the following core common tasks – taking responsibility for keeping the stock area clean and organized, stocking the shelves with merchandise, keeping the aisles unclogged, putting the items in the correct location, comparing barcodes to the shelf tags, expanding and shrinking sections based on stock-flow, and undertaking cleaning tasks after the night shift.
The most sought-after skills for the post include the following – stamina, high level of physical fitness, the ability to work during night times and odd hours, alertness, and problem-solving orientation. Other competencies include knowledge of forklift handling and SOP execution. Formal education is not required for this role.
Headline : A personable and responsible cashier and stocker, with 41/2 years in retail and customer service. a solid team player with upbeat, positive attitude.
Skills : Forklift/Cherry Picker/Pallet Jack operation. Handheld PDA ordering systems. Microsoft Office, Excel, Word.
Description :
Ensured all toys are in neat and proper places before store opens.
Used Communication, stocking, teamwork,.
Responsible for receiving the overnight stock for the store.
Scanned in product with pda's, backstocking of product, stocking the floor and rotation of all product.
Used pda data entry skills, forklifts, cherry/order picker, pallet jacks, bailer knowledge.
Demonstrated a strong customer focus rooted in empathy.
Embraced constant change in a fast-paced, dynamic environment.
Experience
5-7 Years
Level
Executive
Education
Diploma In Business
Overnight Resume
Headline : Internet Support Representatives are part of our Customer Care Center (CCC) team helping provide first contact technical support for internet customers and business partners via the telephone and email. Internet Support Representatives are committed to solving customers needs on first contact through simple, high-quality and personalized experiences for every customer. As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry.
Skills : Leadership, Learning skills.
Description :
Used knowledge base and documentation systems to troubleshoot, resolve, document, and/or research incidents.
Followed and supports workforce management, service management, and incident handling procedures and philosophy to resolve business partner's problems.
Responsible for diagnosing and documenting customer's technical and "How To" problems and resolving, escalating or assigning problems to appropriate area.
Identified, resolved, escalated or assigned routine incidents with minimal supervision.
Demonstrates thorough understanding of incident handling environment within the enterprise.
Created and recommended solutions to be published in the knowledge-based system.
Learned and applied continuous process improvement skills and techniques.
Experience
5-7 Years
Level
Executive
Education
BS
Overnight Resume
Headline : Proficient data entry skills with attention to detail, Previous experience in the motor carrier industry is desirable, Ability to work required hours (night shift, overtime if applicable) and travel if necessary.
Skills : Integrity, attention to details, and basic computer skills.
Description :
Developed an understanding of how the job fits within the organization.
Demonstrated knowledge of other State Farm departments, structure, and processes.
Educated customer on how to avoid future technical problems.
Scanned in product with pda's, backstocking of product, stocking the floor and rotation of all product.
Answered telephones in accordance with Ward standards using applicable marketing.
Called all customers on Report FRR067P DRC/COD Payments Not Picked up at Delivery informing them of our payment terms. All calls should be recorded on the freight bill.
Served customers by coordinating problem resolution between customers, territory sales managers, and operations personnel.
Experience
5-7 Years
Level
Executive
Education
BS
Overnight Resume
Headline : Resolved problems in a timely manner, enter information in the Customer Feedback Log, communicate resolution to all parties involved and check customer satisfaction level with the way it was handled.
Skills : Customerservice, Business Knowledge.
Description :
Created daily P & D driver delivery manifests with speed and accuracy so as not to delay drivers from beginning their run on time.
Scheduled delivery appointments for freight on a daily basis, properly note appointment time/date on delivery receipts and accurately and promptly enter delivery appointment information into computer.
Ordered supplies for the service center keeping sufficient quantities on hand.
Accurately performed clerical support duties as required including typing correspondence, maintaining files, photocopying, faxing, etc.
Enter delivered status on interline bills daily to show that freight was given to an interline carrier.
Prepared stripping manifest and update bills for selected customers and / or partners.
Proficiently assisted dispatcher when necessary with computerized dispatch process.
Promptly arrived drivers, tractors and strips trailers in the computer so that equipment is ready to be re-entered for use.
Experience
5-7 Years
Level
Executive
Education
BS
Overnight Resume
Headline : High school diploma or equivalency degree and one year paid experience working with children or; one year post high school education in a program leading to a degree in the field of child welfare or human services. The overnight position is an awake position. Completing night clock ins every twenty minutes. Must pass a motor vehicle records check to be cleared as a driver.
Skills : Self-manage, and strengthen emotional.
Description :
Entered all deliveries into the computer, along with delivery exceptions, customer signature, time in and out, and amount of money collected.
Faxed bills to Central Billing Department on a timely basis and be available to answer questions that central billers may have about bills.
Accurately created billing for locals, specialty bills, and those that cannot be faxed for various reasons so that they are done early enough for dock workers to handle.
Copied bills of lading for Revenue Accounting as needed and send them in daily so that customers can be billed promptly with the documentation they require.
Demonstrated personal reliability by consistently meeting attendance/punctuality commitments.
Managed the training of drivers working for the Terminal.
Checked in P & D drivers promptly and with accuracy disseminating paperwork accordingly.
Experience
5-7 Years
Level
Executive
Education
BS
Overnight Resume
Summary : Ensure the customer is always serviced first and receives the type of attention that makes them want to do business with Ward. To grow our business through customer retention while balancing costs by performing clerical duties efficiently. To support operations and sales in accordance with service center Desired State.
Skills : Effective Communication Skills, Leadership Skill.
Description :
Created daily P & D driver delivery manifests with speed and accuracy so as not to delay drivers from beginning their run on time.
Scheduled delivery appointments for freight on a daily basis, properly note appointment time/date on delivery receipts and accurately and promptly enter delivery appointment information into computer.
Ordered supplies for the service center keeping sufficient quantities on hand.
Accurately performed clerical support duties as required including typing correspondence, maintaining files, photocopying, faxing, etc.
Cooperated with others and willingly puts forth effort to achieve Company goals.
Established and maintained good working relationships with other team members.
Experience
7-10 Years
Level
Management
Education
BS
Overnight Resume
Headline : High School Diploma, GED or Equivalent Certification, At least 2 years of customer service experience, At least 2 years of post-high school education or Associates Degree, At least 2 years of call center experience.
Skills : Language Skills, Learning Skills.
Description :
Demonstrated a strong customer focus rooted in empathy.
Embraced constant change in a fast-paced, dynamic environment.
Communicated effectively with peers, management, and customers.
Exercised good judgment and decision-making skills
Balanced a human-first approach to banking in an increasingly technology-driven and digital era.
Provided a broad range of administrative and support functions of a highly responsible manner.
Prepared special reports and/or projects, correspondence, presentations and other forms of confidential information.
Worked relatively independently and may oversee the work of others.
Experience
5-7 Years
Level
Executive
Education
BS
Overnight Resume
Headline : Coordinate customer delivery activities, directing company-employed truck drivers. The Dispatcher is responsible for a safe work environment for all Drivers. His/her goal is to obtain the highest possible level of customer satisfaction for all customers and add value to the services we perform for our customers. Manage the Drivers of the terminal in a fair and equitable manner.
Skills : Excellent Customer Service Skills, Leadership Skills.
Description :
Performed the scheduling of drivers and vehicles on customers accounts.
Defined unused capacity and to take corrective action by finding freight to fill these deficiencies.
Possessed proficient computer usage skills. MUST have experience with Microsoft Products: Word, Excel, Outlook.
Utilized load entry software in a timely and accurate manner.
Managed the utilization of equipment at or away from the Terminal.
Managed the drivers daily vehicle condition reports weekly.
Managed the drivers hours of service compliance.
Experience
5-7 Years
Level
Executive
Education
Diploma
Overnight Resume
Headline : Associates or Bachelor degree preferred, High school diploma or equivalent, Five to seven year experience in transportation and logistics management preferred.
Excellent attendance, punctuality, work history and dedication to maintain excellence.
Skills : Communication Skills,Development Skills.
Description :
Assisted with the hiring of drivers per the DOT regulations and BHC policy.
Administered appropriate discipline to driver, when needed, of willfully violates, i.e., HOS rules, a drug and/or alcohol policy, stealing, refusal to dispatch, etc.
Managed and developed processes and controls to monitor the safe and efficient operation of the terminal and its resources.
Met with the terminals customers and vendors assigned, on a timely basis.
Maintained a good working relationship with peers and drivers.
Maintained employee records including drivers logs, TMW information and payroll.
Assisted Terminal Manager or Area Manager with start-up of new Terminals, if requested.
Experience
5-7 Years
Level
Executive
Education
BS
Overnight Resume
Headline : Highly qualified Overnight with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : MS Word, MS Office.
Description :
Provided customer service, sales and operational support for the Service Center.
Answered phone and greets visitors.
Resolved billing problems in relation to the Service Center.
Researched shipment tracking requests and provides feedback; attempts to resolve misplaced shipments.
Communicated with Sales/Service to resolve customer problems.
Assisted with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments.
Dispatched pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules.
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