As a Patient Concierge, the person will be responsible for providing professional support to collaborate patient care and family contacts. The job description and duties are listed on the Patient Concierge Resume as – liaising and supporting patient quality care at the point of admissions, intake, and clinical services; enhancing the quality of patient management and satisfaction; contacting families and referents during and after admission, assigning therapists and case managers, informing family and collateral contacts of the level of involvement, encouraging and informing families to participate in family programming, and serving as a liaising for incoming and outgoing calls, to families and collateral contacts for ongoing updates and patient status.
The most sought-after skills for the post include the following – willingness to work with a wide variety of symptoms related to mental health; a good understanding of cultural diversity; hospitality experience and skills; and a desire to make a positive difference. The candidate must have at least a high school diploma or an equivalent.
Headline : Patient Concierge is responsible for Ensuring that patients have a positive experience while they are at our facility, Assisting patients with travel arrangements and scheduling appointments, Assisting patients by providing information about our services and amenities available at our facility, Assisting with phone calls and other customer service needs for patients or employees in need of assistance.
Skills : Typing, Medical Terminology, Training, Medical Billing.
Headline : Patient Concierge with 3 years of experience in Providing concierge services to hotel guests, such as room check-in, room service, valet parking, etc, Assisting guests with reservations and reservations in general (hotel/resort name, location), Answering questions about local restaurants and attractions; assisting guest in booking a tour or excursion.
Skills : Medical Billing, Medical Terminology, Computer , Customer Service , Accounts Receivable, Payment Processing, Data Entry.
Summary : Patient Concierge with 5+ years of experience in Assisting guests with tour bookings (hotel/resort name, location) to ensure that their plans are meeting expectations, Providing information about local attractions and events for guests (hotel/resort name, location), in addition to the general information on the property website, Offering advice on how to make better use of time while on vacation; assisting with planning activities such as sightseeing.
Skills : Scheduling, Insurance Verification, Patient Prep, Office Supply Ordering, Translator, Billing, Authorizations, 10 Key Punch, Typing, Microsoft Outlook.
Summary : Energized and dedicated Patient Concierge seeking the opportunity to utilize medical knowledge and skills within a hospital or medical establishment, Schedule appointments in a timely fashion and at a comfortable pace while maintaining the highest level of customer service, Collecting information regarding clients' needs and preferences, such as their preferred treatment methods, medications and schedules.
Skills : Administrative, Customer Service, Computer.
Headline : Strong verbal, excellent written and interpersonal communication skills, knowledge of medical results oriented, strong team player, people oriented, attention to detail, punctual, dedicated, dependable, effective time management skills, conscientious, hard worker, computer literate, good organizational skills, introduction to medical insurance, knowledge of Microsoft, Excel and QuickBooks, read, speak and write fluent English and Russian.
Skills : Microsoft word, excel, Vista windows, Snappy, Epic, Crown Web, Reggie.
Objective : Patient Concierge is Managing all aspects of patient care including: scheduling, communication, billing, and quality assurance, Managing the financial aspects of the Patient Concierge role including payroll, bookkeeping, and finance, Delivering an exceptional customer experience through personalized service and great products.
Skills : Microsoft Office, Microsoft Office, Availity, Quickbooks.
Summary : Patient Concierge is responsible for Assisting in the patient care process and provide friendly, professional service to patients, Performing any clerical assignments required to expedite the patient care process (e.g., faxing of docs to insurance company, filling out forms), Maintaining a high level of confidentiality with patients and staff.
Skills : Customer Service, Sales, Administrative Assistant, Receptionist, Server.
Summary : Patient Concierge with 9 years of experience in Assisting the medical team with the following: pre-op checklists, pre-med checklist, room assignment, medications, and prescriptions, Assisting the medical team with physicals and immunizations; provide information about medical procedures including anesthesia and physicians visit times; answer patient questions about upcoming appointments; assisting with scheduling surgeries and other procedures; assisting with follow up appointments after surgery or other procedures are completed; answering patient questions regarding post-surgery care or any other concerns related to their health insurance plan.
Skills : English Language, Arabic Language, Filing, Typing, Preparing Exam Rooms, Making Sure Supplies Needed Are Ordered And Stocked, Excellent Customer Service.
Headline : Patient Concierge is responsible for Conducting literature research to ensure up-to-date information is available for each client by using various search engines, databases and blogs, Providing optimal care for patients on a daily basis, Providing information about each patients symptoms and treatments, as well as health insurance options.
Skills : Planning, Implementation Skills, Communication Management.
Headline : Dedicated Patient Concierge professional who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and hardworking,Providing comprehensive information regarding client's personal health issues to ensure a successful appointment experience for each patient, Ensuring all staff members are current on relevant knowledge, trends and technology to ensure patient care is provided with the highest quality standards.
Skills : Microsoft Office, Customer Service, Data Entry, Filing, Fax, Medical Terminology, New Business Development, PowerPoint, Languages.