Payments Product Manager Resume
Summary : As a Payments Product Manager, identifies and defines product opportunities and product requirements, through customer insights, customer visits, competitive and trend analysis, functional gap analysis, and feedback from Technology to product roadmap that meets overall strategy and goals.
Skills : Product Management, Industry Knowledge.
Description :
- Worked with stakeholders to understand their needs and drive results by aligning either existing, or new technologies.
- Drove the internal productization of third-party vendor event technologies.
- Created and owned processes for vendor reviews and maintenance to include status tracking, open-finding management, new feature enhancement, and roadmap advisement.
- Managed the third-party platform’s roadmap on behalf of internal stakeholders.
- Led the product management team, focusing on platforms, marketplaces, and payment facilitators.
- Developed and managed the product roadmap, aligning with company vision and market trends.
- Established new standards of working, enhancing team efficiency and product quality.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Business
Payments Product Manager Resume
Summary : As a Payments Product Manager, managed all elements of the product life cycle including gathering and creating product requirements, introducing new features (including determining the appropriate product solution bundle), retiring outdated or redundant features, and providing product support for product launches.
Skills : Market Research, Strategic Planning.
Description :
- Collaborated with cross-functional teams to ensure seamless integration of technical solutions.
- Demonstrated strong technical acumen in understanding and advocating for platform enhancements.
- Drove product innovation while maintaining a focus on user experience and client needs.
- Utilized strong interpersonal skills to lead and motivate the team, fostering a collaborative environment.
- Conducted market research and analysis to inform product strategy and decision-making.
- Implemented robust project management practices to ensure timely delivery of product milestones.
- Maintained best-in-class site performance scores and domain rankings.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Business
Payments Product Manager Resume
Objective : As a Payments Product Manager, prioritized product requirements against resources and revenue opportunities to maximize the impact of future releases against achieving published corporate priorities.
Skills : Cross-functional collaboration, Data Analysis.
Description :
- Drove experimentation across the core site, landing pages, and pre-signup experience.
- Collaborated closely with target users, product marketing, senior leadership, design, and engineering to bring value propositions to prospective customers/users.
- Analyzed product usage trends to share with product development, product pricing, content creation, and sales collateral to accelerate the sales pipeline.
- Partnered with Google Pay/Wallet APAC market teams to further the one payment experience for all Google users.
- Discussed with regulators and industry groups, and influenced the experience to meet the user problems behind the regulation.
- Created, managed, and communicated a clear and actionable product roadmap that outlines the website's feature development and enhancements.
- Developed and implemented strategies to optimize payment processing, reducing transaction times by 20%.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Marketing
Payments Product Manager Resume
Summary : As a Payments Product Manager, manages, solicits, and obtains feedback from clients, sales, technology, and operations on tech trial and pilot, to deliver the best-in-market solution and address any remediation needed before commercial launch.
Skills : Customer Focus, Communication Skills.
Description :
- Implemented new payment methods and continuously enhanced the customer experience for card and non-card payment methods.
- Engaged with card schemes to discuss products focused on increasing card, not present security.
- Followed the KPIs to work on opportunities that make transactions more friendly and safe.
- Provided expertise on new avenues in the Banking/NBFC/Payments sector for various client engagements.
- Responsible for both pre-sales as well as project delivery areas.
- Worked with the Manager to understand and clarify the client's business and functional requirements for payments-related opportunities.
- Provided a recommendation that addresses the customer's objectives, articulates the value proposition, and eliminates technical or functional obstacles.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's Degree in Business
Payments Product Manager Resume
Summary : As a Payments Product Manager, identifies success and performance metrics of product offerings within assigned products, and adjusts to achieve targets. Work with Product Commercialization, Operations, and Sales to ensure that products meet product launch success criteria.
Skills : Agile Methodology, Risk Management.
Description :
- Managed project delivery and contributed to the project/pre-sales collaterals.
- Used data, and insights from customers and industry to improve payment experience and mitigate global payment risk across commerce experiences.
- Built business cases outlining the projected impact for each opportunity to be prioritized on the roadmap.
- Wrote detailed product requirements and end-to-end use cases to be used by engineering and design teams.
- Collaborated with engineering, design, sales, product, customer support, and legal teams to ensure alignment on roadmap and prioritization.
- Worked with the business users and captured business requirements accurately.
- Ensured the business requirements, and proposed solutions, to achieve the customers’ goals.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Business
Payments Product Manager Resume
Summary : As a Payments Product Manager, responsible for cultivating and delivering the vision on a platform that supports the end-to-end flow of customer investigations, working with many stakeholders to ideate and deliver new to-market capabilities.
Skills : Project Management, Negotiation Skills.
Description :
- Developed a framework for payments health with data science partnership, and set KPIs that help to drive high-quality decision-making.
- Prioritized areas of product investment using a range of qualitative and quantitative inputs, often to make tradeoffs in a highly ambiguous environment.
- Clearly communicated technical and non-technical product specifications for payment improvements/features to enable efficiency across a wide breadth of stakeholders.
- Identified opportunities to improve the banking services network, enabling both larger and smaller-scale projects.
- Collected and analyzed feedback from customers, stakeholders, and other teams to create a roadmap and deliver on it.
- Managed all lifecycle stages for a product from ideation through sunset, with responsibility for ensuring that deliverables were understood, releases were delivered on time, and users were engaged.
- Developed product positioning and go-to-market strategy.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Business
Payments Product Manager Resume
Objective : As a Payments Product Manager, works closely with the product management team to gain a deep understanding of the payments product roadmap and act as the voice of the customer. Collaborates with product management and marketing teams to set, monitor, and achieve business and marketing objectives.
Skills : Product Strategy, Roadmapping.
Description :
- Made creative recommendations to expand product base and vision.
- Defined and tracked key usage metrics of products to improve them.
- Interface with engineering managers and engineers to estimate work efforts, define milestones, and manage resources.
- Engaged with tech team to Develop fundamentally from concept, to design, sample production, UAT, testing, implementation, support, and product end-of-life.
- Ensured zero defects by being comprehensive right from conceptualization to the testing stage in the lifecycle of the product.
- Identified and delivered growth and optimization opportunities for cards in a region that is primarily real-time payments and wallets.
- Led a cross-functional team in the successful launch of a next-generation mobile payment app, resulting in a 30% increase in user adoption.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Business
Payments Product Manager Resume
Summary : As a Payments Product Manager, maintained a deep understanding of mass payments target customer characteristics, needs, and pain points through regular customer, prospect, partner, analyst, sales interactions, and industry research.
Skills : Payment Gateway Integration, Cross-functional, Collaboration.
Description :
- Managed the roadmap generated by client requests, Platform needs, regional trends, and mandates.
- Partnered with local Networks and solution providers to unlock new opportunities for consumers, businesses, and Google, to move the payments industry forward.
- Partnered with the Product Manager to identify new product opportunities that reflect the needs of customers and the market through user research and discovery.
- Considered and planned for upstream and downstream implications of new product features on the overall product experience.
- Supported the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
- Analyzed, tracked, and evaluated product metrics including work-to-time, cost, and quality targets across the product development life cycle.
- Wrote the requirements, epics, and user stories to support product development.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's Degree in Business
Payments Product Manager Resume
Objective : As a Payments Product Manager, partnered with treasury teams and relationship banks to get local market insights, including evolving/upcoming regulations, FOPS, compliances, and any opportunities for leveraging relationship banks to enable the same.
Skills : User Experience (UX) Design, Market Research and Analysis.
Description :
- Spearheaded the development and launch of a new payment gateway, increasing transaction efficiency by 20% and reducing payment processing costs by 15%.
- Conducted market research to identify emerging payment trends and competitor strategies, resulting in the implementation of new features and enhancements to stay ahead in the market.
- Collaborated with cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality payment solutions on time and within budget.
- Managed relationships with key payment partners and vendors, negotiating contracts and ensuring compliance with industry regulations.
- Led a cross-functional team in the redesign and relaunch of the company's mobile payment app, resulting in a 25% increase in user engagement and a 30% growth in transaction volume.
- Defined product requirements, created user stories, and prioritized the product backlog based on customer feedback and business goals.
- Conducted A/B testing and gathered user feedback to iteratively improve the payment experience and increase customer satisfaction.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Business
Payments Product Manager Resume
Summary : As a Payments Product Manager, supported Senior Product Manager in delivering agreed revenue, cost, and Key Performance Indicator (KPI) targets for the products. Helped manage the pricing policy for the relevant companys products.
Skills : Contract Negotiation, Agile Development Methodologies.
Description :
- Analyzed payment data to identify trends and opportunities for optimization, resulting in a 10% improvement in transaction success rates.
- Collaborated with the development team to implement fraud detection measures and enhance the security of online transactions.
- Prepared and delivered regular reports to senior management, providing insights into key performance metrics and recommendations for improvement.
- Understood pricing programs and reflected onto channel pricelists for customers.
- Developed and executed marketing plans and initiatives to drive demand generation.
- Managed pricing breaks/product catalogs and published pricelist to customers and internal sales staff.
- Managed vendor claims and ensured timely payments.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's Degree in Marketing
