A Performance Improvement Coordinator works in the field of medicine and ensures the patient’s safety. The job description entails keeping hospitals up-to-date on requirements, health practices, and staff needs. A well-drafted Performance Improvement Coordinator Resume indicates the following duties and tasks – creating reports, statistical analyses; monitoring and benchmarking clinical data; drafting and implementing performance improvement plans and establishing a timeline for completion; collaborating with physicians, nurses, and other hospital employees, developing performance management, patient safety, and compliant resolution programs; evaluating and reporting patient care outcomes; and establishing improvement plans.
Due to the constantly changing requirements of the health field, the coordinator should stay up-to-date with all current health care systems; strong interpersonal skills and communication skills are also crucial for this job. The job also requires heavy lifting and keen perception senses. A Degree is sufficient to enter this role, however, employers prefer those having a master’s degree and clinical experience.
Summary : Seeking a Performance Improvement Coordinator position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Provided oversight of Facility clinical performance data.
Worked effectively with EPRP Liaison in performing chart review of HEDIS measures.
Provided a written summary report of the EPRP chart review to leadership and process owners.
Maintained and updated the facility performance dashboard with EPRP data monthly.
Verified and analyzed performance data for correctness.
Collaborated with Clinical Informatics RN to correct errors with tobacco reminders.
Evaluated the need for and plans special classes, conferences, and meetings to improve the level of staff performance and quality of care.
Experience
7-10 Years
Level
Management
Education
MS In Nursing
Performance Improvement Coordinator Resume
Headline : Experience Performance Improvement Coordinator with solid experience (20 + years) managing all levels of multiple projects including implementation of Electronic Health Record in the inpatient setting and administration. Strong leadership and relationship-building skills. Areas of expertise include problem-solving, staff training/development, and continuous improvement, nursing policy.
Skills : MS Office, Organizational Skills, Data Analysis.
Description :
Responsible for bi-weekly PI project (A3/Lean Six Sigma).
Collected and analyzed all QA reports.
Developed communication and corrective action plans for QA.
Responsible for the development and implementation of staff educational competency plans and management of ongoing continuing education for all employees.
Provided clinical staff education by presenting common errors with completing reminders, in a picture view, by copying and pasting reminder dialogues.
Used comparative data to measure and analyze performance.
Acted as a Liaison between MD residents and nurses to coordinate communications collaborating closely with VP of medicine.
Experience
5-7 Years
Level
Executive
Education
MA In Counseling
Performance Improvement Coordinator Resume
Headline : Accomplished healthcare professional with extensive experience in operations and project management. Documented success in creating project plans, development, and innovation to meet performance, operational, and clinical improvement goals of modern healthcare. Proven record of executing and leading multidisciplinary teams to improve department productivity.
Facilitated Physician Peer Review and CV M&M meetings.
Reviewed charts to identify trends, opportunities for improvement, and evaluated outcomes.
Investigated sentinel events.
Performed chart/process analysis, participated in root cause analysis, outcome measurement, and PDSA development.
Prepared timelines of events; created action plans and identified performance improvement opportunities.
Facilitated referral of cases to the Advisory Committee.
Supported surgical care improvement plans; identified trends and risk areas.
Experience
5-7 Years
Level
Executive
Education
BS In Nursing
Performance Improvement Coordinator Resume
Headline : Performance Improvement Coordinator in research and analysis. Seeking a position to develop and implement new and innovative health care improvement processes and admission procedures. Lean Six Sigma White Belt Certified.
Skills : Time Management, Multi tasking, Coordinating Skills.
Description :
Performed audits of claims processed or initial set-up to assess compliance with company procedures and contract language.
Reviewed existing business processes to identify inefficiencies in processing and potential weaknesses that may cause inaccurate processing.
Carefully selected, developed, and retained qualified staff, as well as trained new staff.
Supervised Program Assistants of five Assertive Community Treatment teams.
Selected, trained, and retained new staff members on teams.
Directed the installation of improved work methods and procedures to achieve agency objectives.
Implemented standards and methods to measure the effectiveness of agency activities.
Experience
5-7 Years
Level
Executive
Education
MS
Performance Improvement Coordinator Resume
Headline : Over 3 years of Performance Improvement Coordinator experience in healthcare. Use advanced skills in quality assessment to perform comprehensive quality of care and patient safety review.
Skills : Healthcare Administrator, Patient Care, Communication Skills.
Description :
Conceptualized and established a variety of training curriculums to support department goals and objectives that maintain governed standards for in-patient care.
Investigated incidents and complaints; follow up with Corrective Action recommendation to Management or appropriate federal agency, if required.
Attended Peer Review Meetings; reported any non-compliance.
Organized the Performance Improvement Program (PIP) of selected Regulatory and Compliance programs.
Supervised all departments as the Manager of the Day (this includes: Nursing, Dietary, Maintenance, Recreational, etc.) Provides in-service training.
Implemented Plan of Corrections for survey deficiencies.
Completed extensive chart audits, coordinated staff education, and new employee orientation.
Experience
5-7 Years
Level
Executive
Education
MS
Performance Improvement Coordinator Resume
Objective : Over 2 Experience in a hospital/physician clinic setting. Responsible for working with quality improvement tools and teams and be proficient in Microsoft Word, Excel, and PowerPoint. Able to work with data sets, run reports, create dashboards and develop presentations, etc,.
Managed list and coordinate reporting of all hospital yearly PI projects.
Coordinated Lean Training Class schedules for PMH and encourage hospital and clinic staff to attend training.
Assisted in Lean training as needed.
Coordinated findings with the training coordinator for documentation.
Conducted clinical supervision on documentation submitted for services provided.
Achieved CHP Quality Award by reducing C-diff rates as a key task force members.
Created an organizational performance scorecard that was rolled out across an entire organization, linked with employee recognition and reward.
Experience
2-5 Years
Level
Executive
Education
BS In Nursing
Performance Improvement Coordinator Resume
Summary : Over 5 years of experience in a health care setting with significant exposure to quality improvement processes such as flowcharts, Pareto charts, fishbone diagrams, brainstorming, control charts, and other data display techniques.
Skills : Quality Management, Data Analysis, Organizational Skills.
Description :
Coordinated hospital Performance Improvement project utilizing relative objectives to measure and define organizational goals.
Focused on critical clinical processes, clinical outcomes, business results, facility core functions, and primary patient needs.
Performed medical chart reviews to obtain data for Medicare services.
Worked closely with Physicians monitoring and reviewing charts for compliance.
Provided education to Physicians regarding hospital patient care goals and strategic plans to increase patient satisfaction.
Monitored individual department managers for compliance with their internal Performance Improvement projects.
Reported hospital performance to the Board of Directors on a monthly basis.
Experience
7-10 Years
Level
Management
Education
MA In Counseling
Performance Improvement Coordinator Resume
Summary : As a Performance Improvement Coordinator, responsible for collaborating with the manager and director of Performance Improvement. Responsible for assisting in the coordination, integration, and implementation of the organization-wide performance, improvement activities to ensure compliance with company policies and state/federal regulatory and accreditation standards.
Skills : Microsoft Word, Management Skills, Communication Skills.
Description :
Coordinated all Performance needs of the Hospice in a timely fashion.
Provided Monthly, Quarterly, and Yearly Reports including all survey data (time-sensitive).
Communicated with all disciplines assuring treatment plans were being met.
Communicated with patients, patient families, and friends within HIPAA Guidelines (Confidentiality).
Communicated sensitive patient updates in a discrete manner.
Audited charts/ RAC Reviewed and Administered Judge hearings responded to all denials and completed all appeal for Medicare, Medicaid, and Commercial Insurance.
Monitored and coordinated the implementation of corrective action plans for deficiencies identified through utilization review, clinical record audit, and the performance improvement plan.
Experience
7-10 Years
Level
Management
Education
Systems Management
Performance Improvement Coordinator Resume
Summary : To secure a Performance Improvement Coordinator challenging and rewarding position in Office Administration requiring an effective communicator with a keen sense of leadership, problem solving and a full range of exceptional secretarial skills.
Skills : Microsoft Office, Project Management, Time Management.
Description :
Reported to the Director of Radiology and Breast Surgeon/Medical Director.
Provided administrative support to several department Managers and Supervisors.
Reported and tracked all FDA required documentation for women's imaging.
Represented Liaison for referring physicians, radiologists, and technical support.
Captured, documented, and communicated mammography findings to patients resulting in early detection and treatment of breast cancer.
Prepared monthly CLIC reports.
Executed various department audit reports/charts for Performance Improvement reporting.
Experience
7-10 Years
Level
Management
Education
BS
Performance Improvement Coordinator Resume
Headline : To be able to utilize my nursing skills and exhibit my potential and knowledge in Quality Management and Quality Improvement for the benefit of the community and the organization.
Skills : Microsoft Office, Team Work, Process Oriented.
Description :
Coordinated and assisted in the implementation of organization-wide performance improvement activities to ensure compliance with the state and federal regulatory and accreditation agencies.
Reviewed all new admission records for core measure compliance.
Performed staff education regarding core measures and new updates regarding unit specific indicators.
Assisted with investigations during any care-related issues and/or adverse event issues.
Created tables, spreadsheets, and audit tools to help monitor facility-wide indicators.
Helped the organization prepare for accreditation surveys and hospital licensing surveys.
Performed annual competency education to nursing staff members during the Annual Nursing Skills Fair.
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