A Pit Manager works in the casino and is accountable for overseeing the operations of table games, monitoring customers and casino staff, and interacting with customers. Duties and responsibilities undertaken by these managers are often stated on the Pit Manager Resume as – training and supervising game dealers, preparing work schedules, break and vacation schedules, and rotation of dealers, observing activity on the casino floor, watching for dishonest activity by dealers, alerting security for removal of players suspected of cheating or counting cards, answering general questions about the casino or a specific game, addressing complaints concerning dealers or other casino staff, and performing other related duties as assigned.
Required skills and abilities include – a courteous and professional mannerism, excellent communication and interpersonal skills; the ability to handle unexpected or unpleasant situations, knowledge of various casino games, and the ability to work in a fast-paced and noisy environment. A high school diploma and state gaming license are mandatory for this occupation.
Objective : To obtain a Pit Manager position with a company which I am able to utilize some of my existing skills and acquire some new skills. This company should offer growth and advancement opportunities.
Skills : Great people, Leadership.
Description :
Ensured a great gaming experience for our guest by providing exceptional guest service.
Resolved customer issues and/or disputes.
Facilitated meetings and training.
Provided recognition to peers and team members for a job well done.
Handled upset and angry customer.
Audited of departments supplies and bankrolls (cash and cheques).
Managed the daily operations in the Table Games Department.
Experience
2-5 Years
Level
Junior
Education
MS
Pit Manager Resume
Summary : Twenty-five years of table games experience, up to and including position as Casino Manager. Excellent leadership, communication and people skills. State of Indiana Level 1 Gaming License Goal-oriented professional.
Skills : 365 Microsoft Office, Organizational Skills.
Description :
Directed dealers in the day to day work.solved any problems that raised.
Held the keys to card cabinet and games.changed cards on games .signed off on marker request.
Managed high amounts of money.managed supervisers.taught dealers and players the process of playing.
Taught dealers how to deal.
Built teams for our employees assistance funds and won the tournament.
Helped the buffet become better organized.
Helped organization in the pits become more productive.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Pit Manager Resume
Objective : A fast learner and I get along well with all types of people. I enjoy meeting new people and learning new things. I have been delivering excellent guest service for over 10 years.
Skills : Management, Excellent Guest Service, Math, Cash Handling.
Description :
Evaluated and supervised dealers, dual rates and floor supervisors.
Ran daily financial reports concerning the casino floor.
Worked on scheduling.
Delivered excellent guest service.
Paid out jackpots during shifts when upper management was not available.
Held meetings that addressed current and on going situations among employees, guest service and health maintenance.
Received experience in the gaming industry along with gaming licences.
Experience
2-5 Years
Level
Junior
Education
GED
Pit Manager Resume
Objective : To seek opportunities requiring exceptional organizational skills and talents in customer relations as well as offer outstanding abilities in food preparation.
Skills : Planning Skills, Training Skills.
Description :
In charged of doing paper works for the pit operation.
Gave ideas, suggestions, and upcoming promotions for the casino.
Specialized in card dealing.
Dealt with customers' desires in every shift.
Managed staffs.
Impacted my employees and employers with a good attitude and earned their respect through my job performance.
Demonstrated a professional, positive, no-nonsense attitude during my shift.
Experience
0-2 Years
Level
Entry Level
Education
MS
Pit Manager Resume
Objective : As a Pit Manager, responsible for Working a fixed position with table games while gaining experience in the cage, Maintaining accurate recording procedures to ensure the accounting of casino bankroll.
City, MO Trained, coached, evaluated, and provided support to dealers and supervisors for increased effectiveness.
Responsible for the daily operations of the casino table games including disciplinary actions, training, and mentoring of dealers and supervisors.
Monitored adherence by all table games personnel to company policies, procedures, and standards, and/or compliance to all applicable government regulations.
Generated and maintained all pit administration functions.
Managed all aspects of table games operations including analyzing and reporting on table games activities.
Ordered approved and completed the necessary paperwork for fills and credits.
Responsible for accounting processes in designated areas.
Experience
2-5 Years
Level
Executive
Education
A.A. In Business
Pit Manager Resume
Headline : As a Pit Manager, responsible for Enforcing performance standards, policies, and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations, Checking bankroll from previous shift to ensure accuracy; assisting Pit Manager in the physical count of bankroll at shift change.
Skills : Planning Skills, Creative Skills.
Description :
Ensured money/chips flowed according to terms and conditions.
Maintained supplies in the pit.
Used Above standard in all aspects.
Finished tasks set in a timely manner.
Created procedure and new write a new procedure.
Assigned and approved employee evaluations as well as administered employee evaluations.
Counseled employees as needed.
Experience
5-7 Years
Level
Executive
Education
A.A. In Business
Pit Manager Resume
Objective : To acquire the role of Table Games Manager and promote the growth and development of the table games department by building a climate based on leadership, trust, and teamwork.
Originally hired for the MOD position at Brighton Casino, conducted the dealer training school and implemented Table Games for that property.
Helped with the setup of the mock casino and training prior to the opening.
Implemented Title 31 Training, Dual-Rate Supervisor training, Pit Manager training, as well as all procedure training classes.
After opening worked as a Pit Manager then voluntarily moved to a Floor Supervisor.
Calculated daily win/loss ratios.
Audited incoming and outgoing card banks at the beginning and end of my shift as well as bankrolls assigned to me.
Handled guests' complaints and resolved them in a timely manner.
Experience
2-5 Years
Level
Junior
Education
Bachelors
Pit Manager Resume
Objective : Pit Manager with 3+ years of experience in ensuring that all games move at an appropriate pace, also Promoting positive guests relations providing a good gaming experience by answering questions, resolving disputes, locating beverage servers, comping, etc.
Skills : Training Skills, Data Entry.
Description :
Made appraisal of dealer's meals and breaks.
Input data into computer for hourly reports.
Maintained leadership over the dealers, that is discipline and on-the-job training for new employees.
Responsible that all gaming and safety laws are maintained between dealer staff.
Reported on a daily basis to Casino Executive and the eye in the sky surveillance team to ensure customer safety, eliminate potential liabilities, such as cheaters, card counters, unruly customers, etc.
Maintained diplomacy between guests and staff to create a pleasant gambling environment.
Monitored the state of play in a consistent and diligent manner.
Experience
2-5 Years
Level
Executive
Education
A.A. In Business
Pit Manager Resume
Objective : To obtain a career in sales that will utilize my current skills and experience to enhance both the company and myself. Experienced in sales and management Professional Courteous Committed to excellence Team player.
Skills : Multitasking, Business Management.
Description :
Maintained staffing needs.
Evaluated supervisors.
Maintained clear communication between upper management and employees.
Successfully opened a new casino.
Trained newly promoted supervisors on computer ratings.
Used Evaluating business demands in correlation with staffing needs.
Ensured all paperwork is accurate.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Pit Manager Resume
Summary : To obtain a responsible and challenging Pit Manager position in the casino gaming industry where I may utilize my marketing and casino knowledge and interpersonal relations; with an opportunity for advancement.
Skills : Training Skills, Supervising Skills.
Description :
Assisted with scheduling for floor supervisors, dual-rate supervisors, and dealers.
Approved table games hours worked in KRONOS, as well as PTO and paid EOs.
Responsible for accurately logging cards and dice into the logbooks, opening various games, updating the VEP logbook, filling out shift reports, variance slips, table openers, and closures.
Assign pit locations to floor supervisors and table assignments to dealers.
Supervise dealers and floor supervisors to ensure gaming policy and procedures are followed.
Responsible for completing annual reviews for dealers and floor supervisors in a timely manner.
Responsible for doing monthly chip count with the audit department and yearly chip count with the state.
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