Pro Shop Attendant Resume Samples

Description :

1. Directly assisted all class a professionals with all aspects of the golf operation.
2. Scheduled tee time appointments Checked-in golfers Greeted customers, answered the phone and answered questions Ran the cash register Set up sales displays.
3. Schedule tee times Collect payment Greet customer Organize tournament info.
4. Pull carts Retail sales Answer multi-line phone system Tend Bar Open/close procedures.
5. Accountable to see that all cart personnel complete their assigned duties.
6. Responsible for scheduling tee times, ensuring that all carts and greens are presentable.
7. Coordinated and performed specialized projects, programs or operational work as required.

Experience

5-7 Years

Level

Management

Education

Diploma

Description :

1. Responsible for greeting customers, checking in customers for golf and receiving phone tee times.
2. Directed five merchandisers in the maintenance of existing stores, the opening of new stores and the closing of old stores.
3. Directed the planning and execution of company seminars and meetings.
4. Directed the Facility Department often in the construction and fixturing of stores, as well as the closing and maintenance of the storage facilities.
5. Sold merchandise, concessions, and rounds of golf to customers Answer pick the range and count the drawer periodically.
6. Responsible for cash register and tee times Handle any sales or purchases made inside the clubhouse Customer service.
7. Accountable to see that all cart personnel complete their assigned duties.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Responsible for answering the telephone and either make tee time reservations or answering any questions the customer might have.
2. Required the pro shop kept neat and clean and all the food and drink items and merchandise well stocked.
3. Along with these duties, a pro shop attendant is responsible for making sure the golf cart attendant is doing his or her job.
4. Accountable to see that all cart personnel complete their assigned duties.
5. Responsible for scheduling tee times, ensuring that all carts and greens are presentable.
6. Coordinated assigned activities and functions such as taking reservations, collecting greens.
7. Established excellent customer relations and ensured the highest quality of customer service to the golf members.

Experience

5-7 Years

Level

Management

Education

BS

Description :

1. Collect green fees, sell golf supplies and start players on the golf course.
2. Bring carts up from the cart barn in the morning, clean, gas and check carts after each use.
3. Use customer service skills to establish and maintain effective working with other employees, officials, and all members of the general public.
4. Enforce established rules of course among golfers such as out of bound areas, cart regulations, wearing of proper clothing.
5. Maintain the clubhouse area in a neat and orderly condition.
6. Duties include but not limited to answering and directing incoming calls, greeting and directing all visitors.
7. General shop upkeep included as well such as cleaning, stocking, and emptying trash.

Experience

5-7 Years

Level

Management

Education

BS

Description :

1. Worked in one of the top ten Resorts in the learned a lot about being in a professional working environment.
2. Learned were very essential to growing in the customer service industry.
3. Greeted guests, and treated them with the utmost respect and care.
4. Gone out of  way to help is one of the main points stressed working at Reunion.
5. Answered phone calls Merchandising and decorating inventory Working with billing, and handling cash duties.
6. Responsible for scheduling tee times, ensuring that all carts and greens are presentable.
7. Accountable to see that all cart personnel complete their assigned duties.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Took phone calls, booked tee times, and answered any questions pertaining to golf operations.
2. Ran the register, handled cash, credit cards, gift cards, and master accounts, and was not once audited on my drawer.
3. Cleaned and organized the pro shop and assisted the pros by picking the driving range and being a cart attendant.
4. Responsibile for closing and locking the building at night, as well as ensuring the entire building and kitchen were clean and swept.
5. Accountable to see that all cart personnel complete their assigned duties.
6. Responsible for scheduling tee times, ensuring that all carts and greens are presentable.
7. Coordinated and performed specialized projects, programs or operational work as required.

Experience

5-7 Years

Level

Management

Education

BS

Description :

1. Describe merchandise and explain use, operation, and care of merchandise to customers.
2. Answer questions regarding the store and its merchandise.
3. Compute sales prices, total purchases and receive and process cash or credit payment.
4. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
5. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons.
6. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders.
7. Responsible for overseeing the day-to-day operations performed by the outside services staff.

Experience

7-10 Years

Level

Management

Education

HS

Description :

1. Delivered excellent customer service by greeting and assisting each customer.
2. Addressed customer inquiries and resolved complaints.
3. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands.
4. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
5. Completed weekly schedules according to payroll policies.
6. Wrote order supply requests to replenish merchandise and trained staff to deliver outstanding customer service.
7. Analyzed marketing information and translated it into strategic plans.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Opens and closes the Pro Shop and performs all associated duties.
2. Acts on behalf of the Manager and Director of Golf by administering existing policies and regulations.
3. Responsible for interacting with patrons and providing them excellent customer service and satisfaction.
4. Uses a computerized cash register to collect golf fees and make retail merchandise sales.
5.  Determines the order of play and calls players to the first tee making sure to stay on time.
6. Provides information and answers questions concerning various programs.
7. Responsible for scheduling tee times, ensuring that all carts and greens are presentable.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Reorganized and made items more appealing to be sold.
2. Maintained a register, and booked tee times for golfers.
3. Updated members on new merchandise and sales.
4. Made members aware of new memberships and tournaments.
5. Worked hand-in-hand with management to ensure club growth and success.
6. Computer knowledge to make advertisements and work with the POS system.
7. Accountable to see that all cart personnel complete their assigned duties.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Assisted with the management of the golf course's pro shop.
2. Multi-tasked by coordinating golfer's tee times, answering the phone, and processing transactions on the register.
3. Strategically placed new inventory to make it more visually appealing to customers.
4. Informed customers of current sales, products, and specials.
5. Developed a report on the course's earnings every day.
6. Accountable to see that all cart personnel complete their assigned duties.
7. Responsible for scheduling tee times, ensuring that all carts and greens are presentable.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Provide general receptionist and various administrative duties.
2. Responsible for scheduling Tee times, ensuring that all carts and greens are presentable.
3. Accountable to see that all cart personnel complete their assigned duties. 
4. Responsible for scheduling school, charity, and tournament events.
5. Accountable to see that all Cart personnel complete their assigned duties.
6. Maintaining the cleanliness and upkeep of Pro Shop.
7. Reconciled cash and credit transactions for deposits and cash carryover.

Experience

2-5 Years

Level

Junior

Education

BS