Process Improvement Specialist Resume
Objective : Accomplished manager with extensive leadership experience in manufacturing, consulting, personnel supervision, strategy deployment, and project management in the wire & cable, pharmaceutical, and government industries. Diligent oversight in Quality and Supply Chain promoting customer satisfaction through organizational objectives.
Skills : Microsoft Office, Microsoft Projects, Supervisory And Leadership, KPI Development, Process Improvement, Mentoring, Creation Of Procedures, Decision Making.
Description :
- Assisted and implemented Patient-Centered Medical Home.
- Provided assistance to physician offices during electronic medical record implementations.
- Worked with physician offices to improve the quality of patient care.
- Directed physician offices in regards to UPMC policy and procedures and assisting them to implement changes to be compliant.
- Coordinated and performed in-depth department assessments to improve efficiency and provide the highest level of patient care and satisfaction.
- Provided education and assistance in regards to reimbursement and Meaningful Use guidelines.
- Met with all levels of administration to make quality improvements in physician offices.
Experience
0-2 Years
Level
Entry Level
Education
Certificate
Process Improvement Specialist Resume
Headline : Seeking advanced-level position; utilizing 10 years of strong client care and supervisory and administrative skills. Well organized, good problem-solving skills. Attention to detail is a strong point.
Skills : Microsoft Office, Epic, Good Communication Skills.
Description :
- Created, updated, and implemented processes to achieve continuous organizational process improvement.
- Created, reviewed, updated, and maintained Process Improvement Proposals (PIPs).
- Maintained organizational process documentation.
- Compiled and recorded data for AWL training summaries.
- Entered employee information into databases.
- Managed and prepared AWL training.
- Created and made recommendations on business requirements.
Experience
5-7 Years
Level
Executive
Education
Associates in Math and Science
Process Improvement Specialist Resume
Objective : As a Process Improvement Specialist, Assisting in determining project scope and schedule based on business needs and customer requirements, Incorporating review comments in SOPs/process maps, and resolved issues with the involved parties.
Skills : Captivate, Birst, Interworks, JIRA, Excel, Word, Access And Powerpoint, Salesforce, SAP HCM & ERP, Spss, SQL, Tableau, Ultipro, Visio, WordPress.
Description :
- Provided consulting support to five regional, and board area Human Resource Business Partners whose combined support totaled over 20,000 SAP Global Customer Operations employees.
- Utilized AdHoc and ABAP reporting to generate reports for recognizing data trends across regions, systems, and statuses of performance management systems.
- Executed employee data reports and conducted daily audits to identify discrepancies and optimize HR practices by making suggestions for improvement.
- Led a total rewards virtual training to a group of 120+ global managers.
- Developed and implemented a template to streamline operating procedures throughout the manufacturing area which led to a reduction in non-conformances.
- Led process changes to improve productivity and financial outlook.
- Analyzed, using Minitab and MS Excel, IT performance metrics to promote the process.
Experience
2-5 Years
Level
Junior
Education
MS in Industrial/ Organizational Psychology
Process Improvement Specialist Resume
Headline : Utilize aptitude for quick learning, communication, and organizational skills in order to be an asset in a fast-paced, think on your feet environment, with an emphasis on project coordination, analysis, and process improvement.
Skills : Process Improvement, Machine Operator, Quality Control.
Description :
- Understood government regulations, develop and provide training to all Sales employees, develop and implement HCR compliant plan offerings.
- Established relationships with IT, Operations, Sales, and other departments to complete projects on time and within budget.
- Assisted the Sales Operations team and business partners in the problem-solving process, from workflow analysis to issue identification.
- Collected, analyzed, and reported findings on the entire sales and sales support activities (i.e. SOPs, quote activities, job descriptions, and responsibilities, staffing models).
- Identified, measured, and reported on ongoing performance metrics around sales support activities.
- Responsible for oversight of reporting metrics and data management for Operations for the tri-state region.
- Compiled and tracked data on outsourced and internal billing processes as a fundamental precursor to implementing improvements in the organization'.
Experience
5-7 Years
Level
Executive
Education
MBA
Process Improvement Specialist Resume
Headline : Would like to pursue a career in a work environment that will utilize and reinforce administrative/technical skills and abilities, also to apply and gain new cutting-edge skills and experience in a rapidly changing field.
Skills : Good Communication Skills, Multitasking, Problem Solving Skill.
Description :
- Created, organized, and maintained departmental filing systems for information related to Quality Systems and Knowledge Management.
- Assisted in developing and implementing process improvements to meet business goals.
- Consulted with subject matter experts and management to conduct current state assessment, gap analysis, and root cause analysis recommending solutions.
- Assisted in planning and executing process improvement projects.
- Documented process flows and generated illustrations to clarify detailed processes/concepts.
- Compiled, tracked data, and prepared training materials.
- Maintained Quality Control Program and assisted with developing document templates, process maps, and flow charts to standardize and improve the efficiency of Clinical Development products.
Experience
5-7 Years
Level
Executive
Education
BS in Business Administration
Process Improvement Specialist Resume
Objective : Highly motivated, goal-oriented, self-starter seeking a position within an organization, which will enable utilizing professional and educational skills at an optimal level, Conducting, facilitating, and attending process action team meetings.
Skills : Microsoft Office, Process Improvement, Time Management, Organizational, Writing, Technical Writing, Project Management.
Description :
- Managed Business Process Projects and developed Continuous Improvements for the Call Centers in the PA/DE Region.
- Developed, documented, and communicated new policies and procedures to be used as guidelines for Call Center process implementations to enhance the Customer Experience.
- Processed Manager for the new Billing System implementation for the PA/DE Region Call Centers from start to completion including post-implementation.
- Managed the implementation of a new regional fulfillment center to decrease overall cost and increase customer service performance within the call centers as part of a new process initiative.
- Facilitated bi-weekly meetings to ensure the project team was up to date and on target.
- Worked with Leadership, IT, and Marketing in the PA/DE regions to gather their requirements in order to create documentation for improvements.
- Reviewed customer complaints and worked with Customer Service Representatives and Supervisors by monitoring calls to develop consistency when responding to the customers.
- Developed a new process design and redesign by conducting Process mapping sessions for cross-functional processes while maintaining budget, resources, and timelines.
Experience
2-5 Years
Level
Junior
Education
BS in Business Administration
Process Improvement Specialist Resume
Headline : Highly qualified Process Improvement Specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Excel, Customer Service, Microsoft Office, Process Improvement, Communication.
Description :
- Responsible for monitoring customer requests to support various Worldwide Events within the RFI tool.
- Communicated with customers and analysts on a daily basis to ensure RFIs are being managed and the requested products are delivered on time.
- Conducted training, RFIGT demonstrations, and metrics reporting.
- Troubleshoot RFI tool for outages and errors.
- Ensured updates are correct.
- Supported RFI tool developers and NGA Helpdesk with submitting, tracking, and closing trouble tickets on behalf of customers.
- Identified gaps in current business processes and reported, suggested improvements to senior leadership.
Experience
5-7 Years
Level
Executive
Education
Certification in Employee Relations
Process Improvement Specialist Resume
Headline : Highly motivated, experienced, and passionate candidate seeks to further a career in a Process Improvement Specialist position that can utilize my technical skills and management knowledge to benefit mutual growth and success.
Skills : Microsoft Office, SAP, BAAN, ERP, Management, Materials Management, Materials Management.
Description :
- Inspected franchise locations and assisted franchisees in problem-solving and enhancement of operations.
- Meticulously documented maintenance of sensitive computer and handwritten records.
- Accurately constructed, maintained, and ensured the quality of operations.
- Consulted with inspectors and met permit deadlines.
- Specialized repair of pneumatic electric and hydraulic pumps.
- Instructed, monitored, and trained college graduate employees for management placement.
- Implemented improvements and enhance operations to workplace processes.
Experience
5-7 Years
Level
Executive
Education
BS iIn Biochemistry and Molecular Biophysics
Process Improvement Specialist Resume
Objective : Seeking a position as a Process Improvement Specialist where knowledge and aptitude will be used and enhance to complement existing processes and solutions.
Skills : MS Word, Analyzing Skills, Collaborative Skills.
Description :
- Represented the line of business as a subject matter expert for processes and systems, provide business expertise for small and large development projects, and facilitates business decisions related to process improvement changes and initiatives.
- Worked closely with the lines of business to provide awareness and guidance to ensure legal and regulatory compliance.
- Participated in developing business requirements and test case validation for initiatives.
- Collaborated with team members to resolve issues and to identify appropriate issues for escalation.
- Analyzed data related to the project to identify the business solutions and the ability to identify gaps & risks impacting the initiative.
- Identified opportunities and recommend solutions to meet current and future strategic goals.
- Assisted with preparing, coordinating, and deliver communication/ training related to initiatives.
Experience
2-5 Years
Level
Junior
Education
Project Management
Process Improvement Specialist Resume
Summary : As a Process Improvement Specialist, Managing day-to-day operational aspects of a project and scope, tracks project deliverables using appropriate tools, and constantly monitors and report on the progress of the project to the supervisor.
Skills : Microsoft Powerpoint, Good Communication SKills, Interpersonal SKills.
Description :
- Identified and developed cross-departmental process improvement projects.
- Implemented and managed policies and procedures.
- Developed medical benefit policies identified through auditing, research, and observation.
- Coordinated cross-departmental clinical operations activities and all related communication and follow-up.
- Coordinated meetings and travel arrangements.
- Responsible for training new staff and providing ongoing leadership.
- Ensured State and Federal compliance with Medicare rules and regulations.
Experience
7-10 Years
Level
Management
Education
MS in Health Care Administration
