Residential Supervisor Resume Samples

Description :

1. Provided on-going supervision and necessary training and feedback to staff to promote effective job performance and treatment of residents.
2. Served as a subject matter expert and model in the understanding of each resident's needs and special alerts, and the implementation of their behavior and goal plans.
3. Ensured that staff is continually engaging residents in structured learning activities and active treatment, in accordance with their individual program plan and interdisciplinary team recommendations.
4. Documented on-going supervision and feedback given to direct care staff, using supervisor's observation records and other methods of documentation.
5. Implemented policy and procedures to provide the necessary ongoing instruction and support services to maximize individuals' abilities to live competently as integrated members of the community.
6. Provided direct personal care and daily living skills when the person is unable to do so due to disability issues, illness, injury or behavioral challenges.
7. Responded to emergencies, crises, and unforeseen circumstances in a responsible and conscientious manner, consulting with agency administration as necessary and appropriate.
8. Coordinated, scheduled and participate in in-services and staff meetings on a regular basis and other meetings upon request.

Experience

10+ Years

Level

Senior

Education

Construction Management

Description :

1. Monitored, educated and assisted residents in performance of activities of daily living in accordance with goals and problem area identified on individualized treatment plan.
2. Participated in continuing education activities, remaining knowledgeable in areas related to the focus of the residential program Attended meetings as appropriate and met regularly with supervisor and peers to exchange pertinent information and to receive supervision.
3. Maintained client and program records in accordance with applicable standards and regulations.
4. Interacted appropriately with any and all visitors, family members, and care providers of residents.
5. Carried out responsibilities pertaining to the efficient and therapeutic operation of the facility, including all events, activities and outings, utilizing safety management, emergency procedures and non-violent crisis intervention.
6. Monitored client's self-administration of medications, took medication orders from prescriptions, and entered orders in the Medication Administration Register.
7. Manage crisis and emergency situations involving residents Transport residents to and from appointment, groups and other activities.

Experience

5-7 Years

Level

Executive

Education

Certification

Description :

1. Coordinate continuity of patient care with external healthcare organizations and facilities, including the admission, discharge, and referrals from the primary care provider to a community after-care provider.
   
2. Foster open and supportive communication with residents, families, and other community organizations and agencies.
3. Monitor staff performance, including developmental plans, unit and shift responsibilities, etc., for all program staff as scheduled.
4. Supervise staff training and development through teaching, acting as a role model and guiding staff on how to appropriately work with and interact with residents, other staff, families and guardians.
5. Participate in the interviewing and hiring of new staff.
6. Attend county and state meetings; ensuring dissemination of all information to staff and others.
7. Ensure completion/submission of all required daily, bi-weekly, monthly, quarterly and annual reports as scheduled.

Experience

5-7 Years

Level

Executive

Education

MBA

Description :

1. Directly responsible for supervision of 25 drivers and helpers, including hiring, scheduling, corrective action and other related issues Respond to customer inquiries, special requests, or complaints.
2. Interact with city, state or municipal government employees.
3. Perform route audits to insure safe and efficient procedures are followed, and identify possible training needs.
4. Complete employee observation reports and discusses results with drivers and helpers Develop work schedules.
5. Plan routes to provide the most efficient service to customers while also managing labor hours and productivity Respond to driver reports of problem pick ups.
6. Responsible for the timely communication, correction, and follow up of customer service related issues Coordinate with Accounts Receivables, Customer Service, and Sales concerning changes in customer service.
7. Coordinate with Maintenance/Shop concerning vehicle repairs Approve time sheets and completed route sheets for pay calculations.
8. Maintain and review logs for DOT hours worked and other required records Assist in investigation of accidents, injuries or property damage claims.

Experience

7-10 Years

Level

Management

Education

Business Administration

Description :

1. Provides on-call response to staff for issues related to facilities and staff assignments.
2. Provides oversight to the physical care and nurturing of children in residential placement; monitors daily incident reports and responds as needed to resolve problems and concerns.
3. Identifies training needs of staff; works with the Program Director to develop and implement orientation and training programs for child care staff; provides direct orientation and training as needed.
4. Delegates and supervises daily residential program responsibilities so as to effect efficient operation of the facility, including documentation of children's progress, activity planning, program treatment development, shopping and supply requisition.
5. Assists Program Director with quality assurance, including maintaining resident and staff files, ensuring proper documentation in all files.
6. Co-facilitates daily staff meetings to ensure effective communication and coordination of clients' services.
7. Provides crisis-intervention type services as needed either in response to requests for other staff members or as a result of personal observation.

Experience

7-10 Years

Level

Management

Education

Bachelor Of Science

Description :

1. Progressed through a series of responsibilities, culminating in responsibility for the coordination and responsibility of approximately 30 clients at a time, and two structural houses.
2. Supervised and directed programming to women in recovery alongside other direct-care staff.
3. Develop and maintain strong community alliances with county/state agency and service programs.
4. Demonstrated outstanding case management (caseload of up to 30) and dedication to clients, as evidenced by repeated promotions throughout tenure.
5. Achieved participation in spiritual education exploration among clients, propelling both individual and program success through subsequent participation.
6. Provided highly visible, caring client service that resulted in a high percentage of clients maintaining sobriety through support through meetings, group support, and sponsorship program.
7. Led turnaround of an emancipated spiritual program with other pastoral team participants.
8. Motivated program participants to explore faith and accountability while expressing individuality through exploration.

Experience

7-10 Years

Level

Management

Education

Business Management

Description :

1. Plans direct and coordinates the activities within the agency's Residential Village program.
2. Manages the cottage to ensure it operates within the agency rules, regulations and guidelines set forth by the State of Michigan's Department of Human Services.
3. Responsible for ensuring each child successfully completes the goals set forth in their treatment plan.
4. Establish and maintain cottage systems such as payroll, records, and reports; recommend new approaches, policies and procedures for continual improvement of cottage services.
5. Supervise assigned staff to ensure they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed.
6. Staff planning, performance management, professional development, addressing and resolving complaints to create an environment of teamwork and motivation.
7. Lead weekly staff meetings; conduct investigations, and perform the duties of an On-Call Supervisor and Youth Specialist when needed.

Experience

2-5 Years

Level

Junior

Education

Bachelor Of Science

Description :

1. Provided Supervision of activities of Intellectual individuals, developmental disabilities individuals in Residential and Community settings.
2. Supervise direct staff and assistants with developing goals and Objectives for residential portion of consumers ISP plan, Implement activities to support the goals and objectives.
3. Developed, conducted and approved assessments and Individual Service Plan.
4. Performs Administrative tasks related to staff such as hiring, performance Plans, and evaluate work, grants leave and write work schedules.
5. Conducts inspections of residences for health and safety compliance Take clients on all psychiatric appointments and provide assistant for other medical appointments.
6. Responds to inquires from guardians/Parents on residential operations/events.
7. Provided assistance with ADL's to teach clients with bathing, eating, dressing, and grooming.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Coordinated staff coverage to ensure student areas are supervised including maintaining an active list of substitute Residential Advisors to fill staff vacancies and callouts.
2. Interviewed, recommended for hire, disciplined, recommended for termination and evaluates the performance of the employees in the Residential Department.
3. Responsible to oversee student dorm leadership program.
4. Responsible to provide students with comprehensive and individualized case management ensuring student progress, retention and completion of the Job Corps program.
5. Established supportive/mentoring relationships with students throughout their enrollment.
6. Ensured the accuracy and completeness of incident and shift reports.
7. Ensured the physical security of the dorm area and reports concerns to senior management.
8. Maintained adequate levels of inventory per established department reorder points and proactively orders supplies to meet department requirement.

Experience

2-5 Years

Level

Junior

Education

Psychology

Description :

1. Oversee and provide instruction in client routines such as housekeeping, kitchen chores, laundry, personal shopping, banking and others.
2. Provide client skill training as specified in the Individualized Services Plan/Individual Habilitation Plan, and provide documentation.
3. Skill training areas may include: cooking, meal planning, housekeeping, kitchen chores, laundry, shopping, banking, etc.
4. Participate as a team member in the development of the clients' Individualized Services Plan/Individual Habilitation Plan.
5. Maintain awareness of clients' physical condition and activity level and report suspected problems or symptoms to the Lead Residential Supervisor, Case Manager, Nurse, or other administrative personnel.
6. Supervise the clients in the self-administration of prescribed medications and treatments, and document the procedure when applicable.
7. Communicate appropriately and effectively with consultants and other staff of the agency.

Experience

2-5 Years

Level

Junior

Education

Business Administration

Description :

1. Managed program budget, including groceries, maintenance and repairs, and fuel costs.
   
2. Supervised a staff of six people, including scheduling, training, interviewing, hiring, and mentoring.
3. Coordinated trainings for staff and individuals on topics such as relationships and boundaries, sexuality, and grief and loss.
4. Advocated for individuals' needs during medical appointments, interdisciplinary team meetings, and community outings in addition to fostering self-advocacy.
5. Generated monthly and quarterly reports to track the progress of the individuals, as well as completed assessments to determine their needs and strengths.
6. Implemented new method for collecting data.
7. Worked closely with members of the interdisciplinary team to ensure individuals' health, safety, and needs were met.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Arts

Description :

1. Supervised a staff of residential aides, making schedules, enforcing work rules, resolving both staff and residents' issues or conflicts and maintained good morale in the home Responsible for the care of Developmentally disabled adults in a group home setting.
2. Supervised house staff, and oversaw duties and tasks.
3. Observed and documented patient status and reported patient complaints to the case manager.
4. Read and recorded temperature, pulse and respiration.Completed and submitted clinical documentation in accordance with agency guidelines.
5. Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.
6. Provided transportation, assistance and companionship to clients.
7. Cleaned and organized patients' living quarters.
8. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.

Experience

7-10 Years

Level

Management

Education

Diploma