A Senior IT Analyst is hired to design and implement functional and cost-effective IT systems. The job description entails overseeing system upgrades, researching new tools; understanding business needs; and providing secure access to network data across many teams. A well-drafted Senior IT Analyst Resume indicates the following duties – troubleshooting and resolving problems related to products, software, and processes; creating solutions and integrating processes; reporting on root causes of problems, efficiency, and support needs; documenting processes, and system requirements; and overseeing the correct functioning of customer applications and database systems.
The most sought-after skills for the post include the following – proven work experience, experience in project management, knowledge of database, system security and troubleshooting skills; good understanding of business practices; strong communication skills; and an analytical mindset. A degree in the field of computer science or engineering is commonly seen on resumes. Work experience is a mandatory requirement.
Summary : Around Eleven years of experience in analysis, design, development, testing, and deployment of software applications emphasizing on AS400 Technologies. Excellent team player with proven strength in flexibility, coordination, interpersonal communication skills and ability for proactively identifying and solving problems.
Researched, designed, enhancements, added new features, designing of user interface.
Continuous supported and trained to the clients.
Installed and configured server- based applications including microsoft office 97, precedent, scopus, lotus notes 5. 61.
Exceed, kea 5. 0, siebel and lan rover modem.
Performed routine backups & archival of files to assist with disaster recovery.
Supported customer care center and installed and configured computer systems using different build technologies.
M. TECH. In Computer Technology
Senior IT Analyst III Resume
Summary : Senior IT Analyst is responsible for leading and driving the technical strategy of the IT organization. They are expected to lead and drive the technical direction of both internal and external customers. They will have a strong understanding of technology, cloud, mobile, and security.
Skills : Microsoft Office Suite, Service Center, Service Manager.
Provided technical support for an HR and IT Remedy AR Systems on HP-UX and IBM/AIX servers utilizing an Oracle with a customer base of 1800+ and a Remedy Archive server on HP-UX and IBM/AIX utilizing an Oracle database for reporting.
Provided technical support for HP Service Center/Service Manager on IBM/AIX server utilizing a DB2 database with a customer base of 8000+ IT and HR users.
Identified and fixed deficiencies with Remedy failover.
Supported CPMerge application written in C used to populate Customer Profile table from a data file supplied by the mainframe.
Teamed with I Net Architecture Services to develop and implement an automated process for daily creation of a Global Directory data file to eliminate the manual process currently used on the mainframe.
Modified CPMerge code to support processing Global Directory data file.
Developed and implemented script to monitor Remedy Full Text Search and provide pertinent information to vendor support.
Associate In Industrial
Senior IT Analyst II Resume
Headline : A successful Information Technology professional experienced in a diverse range of industry methodologies with expertise in staff administration, project and operational management, web development and business process improvement. A result-oriented manager/individual contributor with proven ability to implement standards, procedures, and processes in technical and business initiatives while leading and motivating individuals, forming cohesive team environments, and building strong client relationships.
Skills : Hyperion Planning, Hyperion Essbase.
Membered of Web Technologies Services Team providing services to solution delivery, project delivery, and operational IT teams.
Designed and oversaw development of custom SharePoint application that allows clients to submit change requests to the network firewall.
Gathered requirements and created the design and workflow for the application, taking into consideration company requirements for separation of duties for nuclear generation employees, as well as security.
Managed the coding work by 3rd party development team, then performed and documented initial unit and system tests leading up to the User Acceptance Testing (UAT) phase.
Ensured resources stayed within estimated effort and budget.
Coordinated NFS team member participation in UAT; organized testing schedule and lead NFS team through UAT cycle.
Interacted with clients for addressing product related queries and enhancements.
Management Information Systems
Senior IT Analyst I Resume
Headline : Designs and delivers high-performance Hyperion EPM & BI solutions to address complex business needs. Experienced with both waterfall and agile project methodologies, has a mix of functional lead and technical architect experience and is comfortable working in high pressure, solution-focused environments.
Built customized SmartTools, templates for ophthalmology service areas in their Kaleidoscope implementation.
Managed the EPIC/MaestroCare build, review, customization and signoff of a total of 250 smarttext, smartphrases, templates that represented Duke Eye Center's clinical forms, progress notes (by diagnoses, treatment), referral letters containing elements (smartlinks, smartlists) from the patients' encounter, working with a representative doctor from each of Duke Eye Center's 8 service areas to review, customize and approve.
Worked with Eye Center doctors and clinical technicians on development, upgrading electronic medical records forms, agents in Lotus Notes.
Implemented and customized forms for Comprehensive, Glaucoma, Retina, Cornea, Pediatrics, Plastics, Neuro and Low Vision service areas.
Implemented patient demographics web service in Notes surgery posting forms, referring doctor web service for an automated referral letter generation from our EMR.
Configured Domino server settings to allow integration with web portal based on Linux server.
Implemented and supported a time away request Notes workflow application that served most of the staff (> 400) for 8 functional groups giving each a calendar showing approved time away.
BS In Computer Science
Assistant Senior IT Analyst Resume
Summary : Nine plus years of real time IT experience in Business Intelligence Reporting Tools (Business Objects, OBIEE, Tableau) in USA. Three plus years of experience in Tableau 9.x/8.x/7.x Three Plus years of experience in Oracle Business Intelligence Enterprise Edition (OBIEE) 11g/10g Five Plus years of experience in Business Intelligence and Data warehousing using Business Objects XI (R2 & R1)/6.
Skills : Microsoft Office, Project Management, Process Improvement.
Conducted interactive sessions with business users to gather requirements for new reports and to finalize requirements for existing BO reports for conversion to obiee reports.
Participated development of OBIEE Service subject areas in RPD (Physical, BMM, Presentation layers) for Global Service Department.
Participated in interactive analysis of current and required reports.
Participated in metrics analysis, Story board design and KPI analysis of OBIEE Phase I Out of Box reports.
Involved in validation of OBIEE Data Models in reference to business objects universes.
Participated in recommending modifications to Global Service related OBIEE subject areas in RPD (Physical, BMM, Presentation).
Managed a global team of 47 SAP Software Developers, included project planning for 136 unique development requests, monitored progress, identified .
Assistant Senior IT Analyst Resume
Summary : Over 5+ years of experience in Information Technology as a Senior IT Specialist for IBM and ICICI to support various platforms and software applications. Very good knowledge on IBM InfoSphere DataStage Enterprise Edition, especially on parallel partitioning concepts. Looking forward to restart career after 5 years gap. Highly motivated and passionate to rebuild career.
Skills : Microsoft Excel, Microsoft Word.
Responsible for a vast array of projects involving Infrastructure Support within the fluid power group division (FPG).
Configured client software accounts and manufacturing hardware systems.
Documented Imaging System o Developed, implemented, and on-going administration of document imaging solutions.
Played a team lead role to manage various IBM internal applications such as Labor entry, IT Security for all the Team members.
Provided Remote Technical Services to IBM Employees- End Users across North America and Canada Installation and Services for Lotus Notes 8 Server .
Managed the Eye Center email migration work assisting with migration of over 430 email accounts and 60 email groups from Lotus Notes to Exchange/Outlook.
Assigned as Department Lead on compliance tasked with writing policies, developing standard procedures and creating remediation project plans.
Associate Senior IT Analyst Resume
Summary : leadership at various levels of management, support, engineering, project management, process engineering, organizational change and best practices, operations, development and many others. The contributions have allowed to lead strategic, tactical and operational efforts to success. Abilities to contribute in all areas of IT and to operate interchangeably at both the conceptual and detailed levels are most valuable asset.
Skills : Business Process Outsourcing, Financial Operation, Change Management, Project Management, Business Travel, Sourcing, Leadership, Analytics, Compliance, Process Improvement, Cost Reduction.
Helped perform analysis of Legacy Web Content Management System and Adobe Experience Manager (AEM) purchased system.
Developed comprehensive training material for implementation of AEM.
Served as Team Lead for Cat Logistics/Chrysler distribution center start-up in Singapore, including two-week on site installation of outbound logistics.
Led diverse teams of system professionals both on and off-site to successfully complete web-based projects, and daily stand-ups - served as Scrum master for all agile driven projects.
Planned, coordinated and delivered eight-hour training and support for 400+ content managers worldwide for migration to Adobe Experience Manager platform - this enabled the company to retire legacy Web Content Management system, saving company $30M annually.
Consulted and supported redesign project for internal facing portal platform, working with outside vendor.
Developed training material for Webtrends 10 including establishing defined profiles, supporting and consulting with Webtrends analytics users.
Consulted, supported and managed testing and enhancements to web content management system that served as platform for 300+ internal and external facing websites.
BS In Information Technology
Assistant Senior IT Analyst I Resume
Objective : Result-oriented IT professional with 10 years of IT experience in Oracle ERP as IT Analyst, Techno-functional consultant. Expertise in functional/technical design, configuration, development, testing and implementation of oracle ERP 11i and R12 applications. Strong working experience in oracle SCM modules including order management , Inventory ,Purchasing ,WIP ,BOM .
Skills : Oracle Quote-to-cash, Oracle SCM R12, Oracle Order Management, SQL/PLSQL, HP Quality Center, Trading Community Architecture, Oracle Inventory, Oracle Pricing, Oracle Work In Process, Oracle Bills Of Material.
Prepared AS-IS and TO-BE understanding document for order management module.
Performed GAP analysis and prepared solution presentation for review.
Worked with x-tracks to understand the end-to-end impacts.
Built the integrations between OM and others cross tracks as per requirements.
Worked on the integration between OM and other modules like pricing , Install Base/service contracts etc.
Responsible for defining business requirements, identify problems, use case definition, analysis and environment management; responsible for test .
Performed project management and business process analysis for government programs.
Senior IT Analyst/Developer Resume
Headline : Seasoned IT professional with a focus on analyzing market trends to enhance products and services. Enjoys strategic research and forecasting to grow products while maintaining efficiencies. Finds satisfaction in a dynamic environment in which ideation to production is on a regular cadence. Passionate, driven, and innovative.
Skills : Information Security, Information Technology, Compliance, Risk Management, Project Management.
Served as the Transportation Release Manager and CAB Lead for 3-years, successfully implementing processes to improve quality implementations and record low incident counts.
Served as the Logistics ITSM Team Lead, Regional Incident, as well as Change and Problem Manager for 3-years to ensure SLA targets and CPS metrics were regularly monitored.
Developed CPS Sarbanes-Oxley processes and metrics and served as the SOX Process Subject Matter Expert and Team Lead for IT General Controls, resulting in zero IT General Controls being documented as posing a risk.
Operated as Mainframe COBOL/DB2 Programmer and Designer, Team Leader, Quality Assurance Coordinator, and Release Manager for Facility Logistics and the Construct Services Group (API, APO and FL) for 6-years.
Provided Mainframe College Graduate Based Training for CDS/IS, which introduced new hires to on the job software training in areas such as Install/1, TSO/ISPF, Lotus Notes, FCP, Endevor, and DB2/SQL.
Facilitated training for 500+ Caterpillar and agency employees during the conversion of Lotus Notes Calendar and created user manuals for Lotus Notes Calendar, Install/1, FCP, and Endevor.
Reviewed and signed off the MD50 with internal and external stakeholders.
Senior IT Analyst Resume
Headline : Dedicated professional with extensive experience in technology, software development, and data management. Excellent ability to work as part of a team while demonstrating leadership and initiative. Adept at delivering innovative solutions and developing metrics to improve organizational performance. Diverse set of transferable skills and personal dedication to continuous learning, innovation, and excellence.
Skills : Tableau, UNIX Shell Scripting, HP Quality Center / ALM, Oracle, PowerBuilder, Oracle SQL Developer.
Developed technology efficiency initiatives to improve business processes and data management for Cobblestone Capital Advisors, a company with over 1.3 billion of assets under management.
Entrusted with developing software requirements for enterprise-wide adaptation.
Employed change management principles to ensure continuity of operations and exceed benchmarks.
Provided IT support and share new business unit ideas, trends, and concepts aligned with the latest technology.
Implemented IT infrastructure, created budget proposals, and uphold compliance of laws and regulations.
Lead collaborative due diligence meeting for technology adaptation and determine any issues with current services.
Negotiated contracts with external software vendors and service providers for projects over dollars.