Senior Program Director Resume Samples

A Senior Program Director is an experienced professional who supervises and manages a wide range of programs. The job description entails taking responsibility for the delivery and success of every undertaken program. Job duties seen on the Senior Program Director Resume include supervising managers and informing management on progress and performance, planning the programs from start to finish; developing and approving budgets and operations; devising evaluation strategies and monitoring performance, determining the needs for improvement; supervising all programs and project managers, discovering ways to enhance efficiency; applying changes and resource management principles; and keeping senior management updated on program development and progress.

Successful resumes should mention the following skills – deep understanding or project and program management methods and techniques; excellent knowledge of performance evaluation techniques and key metrics; working knowledge of MS Office and program management software; and outstanding grasp of data analysis, reporting, and budgeting. A diploma in management is mandatory.

 

Senior Program Director Resume example

Senior Program Director Resume

Headline : Director/Therapist of programs serving children, families and adults with specific needs. Skills and experience including: counseling, psychosocial assessments and treatment planning; individual, family and group therapy; training, developing and managing a staff/volunteer team; direct care/support for program recipients; community collaborations; advocacy; fundraising; grant writing; strategic planning; creation and management of budgets.

Skills : Project Manageemnt, Business Development, Security Management, Security Management, Consulting, Program Management.

Description :

    1. Recruited and selected new personnel; directed training; assigned duties/workloads and scheduling; outlined performance goals and objectives; conducted regular staff meetings.
    2. Reviewed and evaluated progress of policies, programs, quality of services and employees.
    3. Implemented change when needed.
    4. Provided leadership and direction in the development of short and long-term goals and plans.
    5. Communicated plans, policies, and procedures effectively to staff and public.
    6. Monitored and managed department's fiscal system as well as its coordination with comprehensive YMCA annual budget.
    7. Issued written and oral instructions that conformed to policies and procedures.
    8. Prepared reports, studies and related information for decision-making purposes.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master's


Jr. Senior Program Director Resume

Objective : Cause-Driven Leader Motivated to Succeed. Adept at Creating Strategies to Develop New and Existing Customer Sales, Business Partnerships, Brand Evolution and Innovative Programs with over Nine Years of.

Skills : Campus Vue; Microsoft Office Products Or Any Windows Based Products Educational SoftwareMedical Office Programs.

Description :

    1. Supervised nearly 90 staff including full time exempt and hourly and part time hourly employees in the areas of aquatics, fitness, kids club, membership, sports and welcome center.
    2. Identified and recruited two new Board of Directors members, lead volunteer groups for NKY YMCA Golf outing, Fort Thomas Parade Independence Christmas Walk, Merchants and Music, Fall-O-Ween, Frostbite 5 Miler and Firecracker 5K.
    3. Assisted in the restructuring of branch staffing model, unifying Membership, Member Services, Fitness, and Kids Club into the Member Experience Team.
    4. Assisted in leading the branch to a positive net.
    5. Managed and supervised program staff relative to administering, monitoring, and contracting with 208 private/public providers of care across various health disciplines generated $2m additional revenue for the program in one year.
    6. Provided leadership and support for the annual community support campaign and effectively-identified major donors and cultivated major gifts for a large capital campaign project.
    7. Ensured all programs intentionally supported the needs of the local community.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's


Senior Program Director/Analyst Resume

Headline : Providing leadership and management skills which enables a practice to meet its mission and objectives within a profitable, efficient, safe and effective working environment. Providing all hands on leadership of all aspects of patient relations, staffing, nursing, insurance, and billing activities to ensure successful management.

Skills : Teaching, Social Work, Customer Service, Computer, Communication.

Description :

    1. Handles all P&L Management Program- Specific Annual Business Plan and Budget Development Monthly Report Completion Employee Selection, Retention, Training and Development. 
    2. Maintained time sheets and approval in appropriate payroll system Manages two hospital programs with 14 physician and administrative coordinators.
    3. Supported the Regional Director of Operations (RDO) in data collection to meet Sound's performance objectives (core measures, patient satisfaction, LOS/CMI, and cost data) and other process improvement efforts.
    4. Responsible for Performance objectives are established in cooperation with our hospital partners wherever appropriate, and in alignment with their goals.
    5. Worked with various main office departments as well as our hospital partners and physician teams, to create operational plans, reports, and dashboards to meet these objectives.
    6. Assisted with preparation of and participation in quarterly performance reviews with hospital leadership at this site.
    7. Met regularly with the Chief Hospitalist to review site performance and identify opportunities and barriers.
    8. Identified areas where Sound can help our hospital partners improve their operations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Senior Program Director I Resume

Objective : Driven and approachable nonprofit management professional with 11 years of experience, specializing in strategy consulting for nonprofit housing organizations with over $100 million in assets. Leading teams of 3 - 7 staff members in the battle against inefficient systems and the war against poverty and inequity.

Skills : Consulting, Housing, Organizational Development, Grants Management, Relationship Management, Financial Analysis.

Description :

    1. Led teams of 3 - 7 staff to provide organization and portfolio financial analysis and management services to government agencies and nonprofit housing providers.
    2. Deliverables include business models, cash flow projections, real estate portfolio analyses, staffing plans, and board training.
    3. Negotiates and closes consulting deals.
    4. Focuses on the long-term financial sustainability of affordable housing organizations.
    5. Manages internal and external staff, resources and deadlines to award grants, produce publications, create departmental website, organize and attend workshops, and facilitate peer-to-peer exchanges.
    6. Manages relationships with consulting clients, grant recipients, and Enterprise's national advisory board.
    7. Responsible for the upkeep, cleanliness, and maintenance of all equipment and program areas.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's

Senior Program Director II Resume

Headline : Over 15 years' experience as a goal oriented program management professional, incorporating fiscal management, with emphasis on administration, and staff supervision. Extensive experience in federal and private grants management and contracts incorporating disease prevention curriculum, training development and instruction for health care professionals and diverse population groups.

Skills : Learning Architect, Learning Design, Research, Written Communication, Product Development, Leadership, Systems Development.

Description :

    1. Serves as a liaison between Maricopa County Juvenile Court, city court, probation officers, and juvenile offenders.
    2. Develops, maintains, and manages curriculum for diversion programs.
    3. Researches, writes and adheres to state and city grants.
    4. Recruits, selects, trains, and supervises instructors for diversion classes.
    5. Develops, collaborates, and maintains community relationships and memberships.
    6. Informs and educates all constituent groups about the diversion programs and YMCA programs.
    7. Ensures the quality and consistency of diversion programs.
    8. Provides accurate records and appropriate reports in adherence with program and grant requirements.
    9. Researches and implements best practices relating to juvenile justice.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Senior Program Director III Resume

Summary : A top-performing compliance and ethics executive with vast global and domestic experience in legal risk assessment, code of conduct, training, policy management, investigations, data privacy, anti-corruption, trade, environmental, health and safety, due diligence and audits. Leverages strong legal acumen with progressive experience to lead teams and exceed objectives.

Skills : Targeted Selection Certified Interviewer, Rehab Optima Super User.

Description :

    1. Directs and supervises various program activities and staff to meet the needs of the community and fulfill the YMCA to ensure successful community engagement.
    2. Develops and monitors a budget for community programs to meet fiscal objectives.
    3. Recruits, hires, trains, manage and develop personnel.
    4. Conducts fundraising and marketing campaigns to earn community buy-in, and involvement to fund various programs, operations and scholarships.
    5. Develops and maintains collaborative relationships with community organizations and members.
    6. Creates and implements policies & procedures in addition to conducting annual trainings and meetings for staff and volunteers.
    7. Responsible for all aspects of creating and implementing youth sports programs for the local community.
    8. Generates annual budget forecast and ensured all programs operated effectively within allotments.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's

Asst. Senior Program Director Resume

Objective : To obtain a position in an industry, where proven sales and recruitment experience, will provide an opportunity for growth and success, while showing; passion for changing lives, all while assisting others to maximize and discover their potential.

Skills : CRM Management, Microsoft Suit Proficient, Salesforce Management,.

Description :

    1. Managed, Motivated, Developed and Coached staff, volunteers and interns Coordinated Knowledge Management about Lighthouse Youth Center policies, process, and overall organization operations, including multiple programs and family services.
    2. Developed on the job training and professional development programs for full time & seasonal staff to ensure the effectiveness in delivering the Lighthouse Youth Centers core mission of excellence in customer service delivered to all clients, families and community stakeholders Responsible for bringing new corporate funders, and community partners to the table to ensure yearly substantial increase in the Lighthouse Youth Center's fiscal operating budget.
    3. Identified, Defined, and Developed corporate funding sources to support existing and planned programs in the amount of [] for the [] fiscal year.
    4. Established, maintained, and monitored reporting requirements for approved funding, using state database for technical, financial, and other funder-mandated reports.
    5. Managed Resource Call Center Operational strategies for ISBE Funding including: client needs assessment surveys, vendor performance monitoring, capacity planning, cost benefit analysis of services across multiple contract types including inbound/outbound crisis hotline, client resource support, & complaint escalation/resolutions Project Manager for HRDI Youth Employment Grant.
    6. Monitored expenditures, reviewed budget forecasts, and established specific goal oriented time frames for achieving project objectives.
    7. Developed 26 community partnerships to ensure organizations visibility, relevance and need for services in the local community.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA

Associate Senior Program Director Resume

Headline : To obtain a Senior Program Director position where can gain experience and to utilize prior knowledge and experience for the development of the organization.

Skills : Microsoft Office, Volunteer Management, Social Media Community Management, Program Development, Customer Service, Mentoring, Management.

Description :

    1. Managed, developed and directly supervised three departments.
    2. Developed and maintained budgets for each individual program.
    3. Supervised, placed and trained Coordinators for each individual program.
    4. Managed and supervised each staff w/ their own individual program supply budgets.
    5. Served on the Youth Support Campaign to raise funds for families in need.
    6. Developed and maintained positive working relationships with volunteers, organizations, and businesses to form partnerships and collaborations including mainline health, Nemours and te care.
    7. Developed and managed a large budget and all day to day operations to ensure revenue, program goals, and expense targets were achieved.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Senior Program Director/Executive Resume

Headline : To utilize strong customer service skills and tireless work ethic in a fulfilling and rewarding position. Looking for the opportunity to utilize sales and customer service skills to collaborate and grow within a company that appreciates and encourages the development of its team members. Using  management experience,to help lead  team to exceed targets, increase productivity and efficiency, and excel in customer service expectations; creating a long lasting impression in the industry.

Skills : Microsoft Office, Daxko Software, Quickbooks.

Description :

    1. Responsible for the fiscal planning and management of the budgets for child care, camping, teen, sports, and youth and family programs which totals over $1 million dollars annually.
    2. Supervised the operations of the licensed Before and After School Child Care programs which services 6 Elementary and 3 Middle schools as well as the site at Bellwood.
    3. Provided supervision and support for the licensed summer camping programs which received reaccreditation from the Camping Association.
    4. Oversaw and give support to the teen programs including a 35 member Leaders Club, MGA, and Teens in Action Program.
    5. Supervised and supported all sport programs, music programs, adult programs, and youth and family nights and events.
    6. Provided leadership and support to all areas of the Midlothian Branch during its recent addition and renovation.
    7. Coordinated all transportation issues of the branch.
    8. Encouraged staff to attend trainings and seminars so they can continue their professional development.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.A.

Senior Program Director Resume

Summary : To obtain a Senior Program Director position utilizing management experience and leadership qualities for a dynamic organization with the opportunity for growth.

Skills : Annual Support Development Board of Directors Fulfillment.

Description :

    1. Directs Population Health Research Studies: Lead in-depth research investigations to assess member disease states and design strategies to improve member health.
    2. Directs Pilot Improvement Initiatives: Design and evaluate pilot initiatives to improve member health and contain costs.
    3. Researches findings are used to develop benefit design changes.
    4. Oversees development and evaluation of an Ambulatory Care Intensive Care Unit tailored to southeast Michigan.
    5. Designs dashboards and statistical models to evaluate impact.
    6. Designs market research studies to assess member needs.
    7. Findings used to develop strategies to engage seniors in better understanding health plan options including Medicare Advantage plans, resulting in quality improvement and cost savings.
    8. Develops strategies to reduce member gaps in care, with particular attention to prescription adherence, immunizations, and health screenings.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Ph.D.

Senior Program Director / Resume

Headline : Director/Therapist of programs serving children, families and adults with specific needs. Skills and experience including: counseling, psychosocial assessments and treatment planning; individual, family and group therapy; training, developing and managing a staff/volunteer team; direct care/support for program recipients; community collaborations; advocacy; fundraising; grant writing; strategic planning; creation and management of budgets.

Skills : Project Manageemnt, Business Development, Security Management, Security Management, Consulting, Program Management.

Description :

    1. OR YMCA Recruited and selected new personnel; directed training; assigned duties/workloads and scheduling; outlined performance goals and objectives; conducted regular staff meetings.
    2. Reviewed and evaluated progress of policies, programs, quality of services and employees.
    3. Implemented change when needed.
    4. Provided leadership and direction in the development of short and long-term goals and plans.
    5. Communicated plans, policies, and procedures effectively to staff and public.
    6. Monitored and managed department's fiscal system as well as its coordination with comprehensive YMCA annual budget.
    7. Issued written and oral instructions that conformed to policies and procedures.
    8. Prepared reports, studies and related information for decision-making purposes.
    9. o Budgeting, purchasing, program development, cost studies for program feasibility.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Arts In Business Management

Senior Program Director / Resume

Summary : Cause-Driven Leader Motivated to Succeed. Adept at Creating Strategies to Develop New and Existing Customer Sales, Business Partnerships, Brand Evolution and Innovative Programs with over Nine Years of.

Skills : Campus Vue; Microsoft Office Products Or Any Windows Based Products Educational SoftwareMedical Office Programs.

Description :

    1. Budget Responsibility: $1,200,000 Multi-Department Leader Responsible for Creating an Overall Excellent Experience for New, Existing and Potential Members, Program Participants, Guests, Volunteers and Community Partners, while Assisting to Lead Day to Day Operations.
    2. Staff and Volunteer Leadership o Supervised nearly 90 staff including full time exempt and hourly and part time hourly employees in the areas of aquatics, fitness, kids club, membership, sports and welcome center.
    3. o Identified and recruited two new Board of Directors members, lead volunteer groups for NKY YMCA Golf outing, Fort Thomas Parade Independence Christmas Walk, Merchants and Music, Fall-O-Ween, Frostbite 5 Miler and Firecracker 5K.
    4. o Assisted in restructuring of branch staffing model, unifying Membership, Member Services, Fitness and Kids Club into the Member Experience Team.
    5. Financial Responsibility o Assisted in leading the branch to a positive net in 2012, 2013, 2014 and 2015.
    6. The branch achieved over $2,000,000 in revenue in 2014 leading to the Branch Eagle Award.
    7. Increased membership from $783,500 to $902,000 from 2012 to 2015.
    8. o Assisted in leading branch to 2013, 2014, 2015 and 2016 Annual Campaign goal of $75,000.
    9. Served as the staff lead for the Community Campaign raising over $25,000, assisted in branch Major Gift renewals and new asks.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science In Exercise Science

Senior Program Director / Resume

Headline : Providing leadership and management skills which enables a practice to meet its mission and objectives within a profitable, efficient, safe and effective working environment. Providing all hands on leadership of all aspects of patient relations, staffing, nursing, insurance, and billing activities to ensure successful management.

Skills : Teaching, Social Work, Customer Service, Computer, Communication.

Description :

    1. Handles all P&L Management Program- Specific Annual Business Plan and Budget Development Monthly Report Completion Employee Selection, Retention, Training and Development Prepares monthly Joint Operating Committee Reports Customer Service/ relations with key constituents and Client Retention Facilitate the Achievement of Clinical Outcomes consistent with hospitals Approves all market expenditures, consistent with finance policy Development and implementation of integrated hospital and cross-functional processes Develops and manages the physician schedule within the work metric guidelines Prepares and conducts performance reviews Conducts all new employee orientation to acclimate new employee to program culture, hospital specifics protocols.
    2. Maintain time sheets and approval in appropriate payroll system Manages two hospital programs with 14 physician and administrative coordinators.
    3. Support the Regional Director of Operations (RDO) in data collection to meet Sound's performance objectives (core measures, patient satisfaction, LOS/CMI, and cost data) and other process improvement efforts.
    4. Performance objectives are established in cooperation with our hospital partners wherever appropriate, and in alignment with their goals.
    5. Manage to these objectives.
    6. This will require working with various main office departments as well as our hospital partners and physician teams, to create operational plans, reports, and dashboards to meet these objectives.
    7. Assist with preparation of and participation in quarterly performance reviews with hospital leadership at this site.
    8. Meet regularly with the Chief Hospitalist to review site performance and identify opportunities and barriers.
    9. Identify areas where Sound can help our hospital partners improve their operations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Applied Science In Management

Senior Program Director Resume

Summary : Driven and approachable nonprofit management professional with 11 years of experience, specializing in strategy consulting for nonprofit housing organizations with over $100 million in assets. Leading teams of 3 - 7 staff members in the battle against inefficient systems and the war against poverty and inequity.

Skills : Consulting, Housing, Organizational Development, Grants Management, Relationship Management, Financial Analysis, Research And Writing, Business Planning.

Description :

    1. Lead teams of 3 - 7 staff to provide organization and portfolio financial analysis and management services to government agencies and nonprofit housing providers.
    2. Deliverables include business models, cash flow projections, real estate portfolio analyses, staffing plans, and board training.
    3. Negotiate and close consulting deals.
    4. Co-founded the national Building Sustainable Organizations Initiative in 2010 to focus on the long-term financial sustainability of affordable housing organizations.
    5. Awarded over $7 million in grant funds since 2011.
    6. Project Management.
    7. Manage internal and external staff, resources and deadlines to award grants, produce publications, create departmental website, organize and attend workshops, and facilitate peer-to-peer exchanges.
    8. Relationship Management.
    9. Manage relationships with consulting clients, grant recipients, and Enterprise's national advisory board.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
JD

Senior Program Director Resume

Summary : Over 15 years' experience as a goal oriented program management professional, incorporating fiscal management, with emphasis on administration, and staff supervision. Extensive experience in federal and private grants management and contracts incorporating disease prevention curriculum, training development and instruction for health care professionals and diverse population groups.

Skills : Learning Architect, Learning Design, Research, Written Communication, Product Development, Leadership, Systems Development, Instructional Design, Marketing Communications.

Description :

    1. Juvenile Justice/ Diversion Programs-PRYDE and First Offender Serves as a liaison between Maricopa County Juvenile Court, city court, probation officers, and juvenile offenders.
    2. Develops, maintains, and manages curriculum for diversion programs.
    3. Research, write, and adhere to state and city grants.
    4. Recruits, selects, trains, and supervises instructors for diversion classes.
    5. Develop, collaborate, and maintain community relationships and memberships.
    6. Informs and educates all constituent groups about the diversion programs and YMCA programs.
    7. Ensures the quality and consistency of diversion programs.
    8. (10% recidivism rate) Provides accurate records and appropriate reports in adherence with program and grant requirements.
    9. Research and implement best practices relating to juvenile justice.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Baccalaureate In Teacher Certification Program

Senior Program Director Resume

Summary : A top-performing compliance and ethics executive with vast global and domestic experience in legal risk assessment, code of conduct, training, policy management, investigations, data privacy, anti-corruption, trade, environmental, health and safety, due diligence and audits. Leverages strong legal acumen with progressive experience to lead teams and exceed objectives.

Skills : Targeted Selection Certified Interviewer, Rehab Optima Super User.

Description :

    1. Directs and supervises various program activities and staff to meet the needs of the community and fulfill the YMCA to ensure successful community engagement.
    2. Developed and monitored a budget of [] for community programs to meet fiscal objectives.
    3. Recruits, hires, trains, manage and develop personnel.
    4. Conducted fundraising and marketing campaigns to earn community buy-in, and involvement to fund various programs, operations and scholarships.
    5. Special event management and arrangement for annual community engagement events such as Healthy Kids Day, holiday parades, local school fairs, etc.
    6. Develops and maintains collaborative relationships with community organizations and members.
    7. Creates and implements policies & procedures in addition to conducting annual trainings and meetings for staff and volunteers.
    8. Director of Youth Sports Responsible for all aspects of creating and implementing youth sports programs for the local community.
    9. Generated annual budget forecast and ensured all programs operated effectively within allotments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education

Senior Program Director / Resume

Objective : To obtain a position in an industry, where proven sales and recruitment experience, will provide an opportunity for growth and success, while showing  passion for changing lives, all while assisting others to maximize and discover their potential.

Skills : CRM Management, Microsoft Suit Proficient, Salesforce Management,.

Description :

    1. Managed, Motivated, Developed and Coached staff, volunteers and interns Coordinated Knowledge Management about Lighthouse Youth Center policies, process, and overall organization operations, including multiple programs and family services Developed on the job training and professional development programs for full time & seasonal staff to ensure the effectiveness in delivering the Lighthouse Youth Centers core mission of excellence in customer service delivered to all clients, families and community stakeholders Responsible for bringing new corporate funders, and community partners to the table to ensure yearly substantial increase in the Lighthouse Youth Center's fiscal operating budget.
    2. Identified, Defined, and Developed corporate funding sources to support existing and planned programs in the amount of [] for the [] fiscal year.
    3. Project Lead/Manager of [] [] Illinois State Board of Education Special Initiative Grant.
    4. Established, maintained, and monitored reporting requirements for approved funding, using state database for technical, financial, and other funder-mandated reports.
    5. Managed Resource Call Center Operational strategies for ISBE Funding including: client needs assessment surveys, vendor performance monitoring, capacity planning, cost benefit analysis of services across multiple contract types including inbound/outbound crisis hotline, client resource support, & complaint escalation/resolutions Project Manager for HRDI Youth Employment Grant.
    6. Hired, Trained, Supervised and Managed 195 youth workers each summer in 2012 and summer 2013.
    7. Monitored expenditures, reviewed budget forecasts, and established specific goal oriented time frames for achieving project objectives.
    8. Developed 26 community partnerships to ensure organizations visibility, relevance and need for services in the local community.
    9. Community Relations Liaison for Comcast Gold Ribbon Funding.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA In Political Science

Senior Program Director / Resume

Objective : To obtain a position where can gain experience and to utilize prior knowledge and experience.

Skills : Microsoft Office, Volunteer Management, Social Media Community Management, Event Planning, Program Development, Customer Service, Mentoring, Management.

Description :

    1. Managed, developed and directly supervised three departments for the YMCA of Pueblo.
    2. Child Development, Aquatics and Sports.
    3. Developed and maintained budgets for each individual program.
    4. All three programs totaled $200.000+.
    5. Supervised, placed and trained Coordinators for each individual program.
    6. Managed and supervised each staff w/ their own individual program supply budgets.
    7. Staff trainer for all employees in CPR, First Aid, Child Abuse Prevention and BloodbornePathogens.
    8. Served on the Youth Support Campaign to raise funds for families in need.
    9. Wrote and awarded the Target Grant of $1000.00 for the 2004/2005 and the 2005/2006 school year.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS In EXERCISE SCIENCE AND HEALTH PROMOTION

Senior Program Director Resume

Headline : To utilize strong customer service skills and tireless work ethic in a fulfilling and rewarding position. Looking for the opportunity to utilize sales and customer service skills to collaborate and grow within a company that appreciates and encourages the development of its team members. Using  management experience,to help lead  team to exceed targets, increase productivity and efficiency, and excel in customer service expectations; creating a long lasting impression in the industry.

Skills : Microsoft Office, Daxko Software, Quickbooks.

Description :

    1. Responsible for the fiscal planning and management of the budgets for child care, camping, teen, sports, and youth and family programs which totals over $1 million dollars annually.
    2. Supervise the operations of the licensed Before and After School Child Care programs which services 6 Elementary and 3 Middle schools as well as the site at Bellwood.
    3. Provide supervision and support for the licensed summer camping programs which received reaccreditation from the American Camping Association in 2010.
    4. Oversee and give support to the teen programs including a 35 member Leaders Club, MGA, and Teens in Action Program.
    5. Supervise and support all sport programs, music programs, adult programs, and youth and family nights and events.
    6. Initiated Pre-school with enrollment of 12 three year olds in September 2010.
    7. Provided leadership and support to all areas of the Midlothian Branch during its recent addition and renovation.
    8. Coordinate all transportation issues of the branch.
    9. Encourage staff to attend trainings and seminars so they can continue their professional development.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.A. In Elementary Education

Senior Program Director Resume

Summary : To obtain a position utilizing management experience and leadership qualities for a dynamic organization with the opportunity for growth.

Skills : Annual Support Development Board of Directors Fulfillment.

Description :

    1. Direct Population Health Research Studies: Lead in-depth research investigations to assess member disease states and design strategies to improve member health.
    2. Direct Pilot Improvement Initiatives: Design and evaluate pilot initiatives to improve member health and contain costs.
    3. Research findings are used to develop benefit design changes.
    4. Enhance Care Program: Oversee development and evaluation of an Ambulatory Care Intensive Care Unit tailored to southeast Michigan.
    5. Design dashboards and statistical models to evaluate impact.
    6. Statistical models integrate claims data, biometrics, and practice characteristics.
    7. Market Research: Design market research studies to assess member needs.
    8. Findings used to develop strategies to engage seniors in better understanding health plan options including Medicare Advantage plans, resulting in quality improvement and cost savings.
    9. Gaps in Care: Develop strategies to reduce member gaps in care, with particular attention to prescription adherence, immunizations, and health screenings.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Ph.D. In Urban, Technological And Environmental Planning. Dissertation