A Senior Team Lead manages and leads the employee’s team and the supervisor and the team lead. Apart from providing help to the management, these professionals are in charge of performing all the duties that are mentioned on the Senior Team Lead Resume – motivating team members, assessing performance; hiring and training members, keeping management informed about team performance; managing inventories and stock; providing encouragement to team members; assisting management with hiring processes; developing strategies to promote team member; conducting team meetings; and generating and sharing comprehensive and detailed reports; and providing quality customer service.
The nature of the job demands the following skills and abilities – team leadership expertise, product knowledge, and industry experience; leadership skills; employee training experience; self-motivation; strong relationship building skills, and knowledge of the industry. A related degree is commonplace among job applicants.
Objective : Operations Manager with 20yrs experience in the security field, including client and public relations and supervisory skills. Extensively trained in defensive tactics and conflict resolution. Quality-focused Manager who believes excellent people skills and open communication are essential functions of successful security and special events management.
Skills : Leadership, Management.
Description :
Provided anti-piracy protection for pre-release movie screenings.
Conducted asset and executive protection for VIP/Celebrities during media tours.
Established security access privileges and crowd control at various venues.
Corresponded with local PR Firm, Studio execs and local law enforcement.
Supervised 20 employees, making sure all department projects were completed within schedule and budget; created weekly financial reports in estimated .
Responsible for the store's profit/loss margins.
Responsible for the training and development of the team, performance management, evaluate teams for their annual reviews, and deliver those reviews.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Senior Team Lead/Executive Resume
Objective : Organized and motivated former government employee looking for permanent employment after the end of spouse's military career. Management, human resource, staffing, administrative and technical experience. Proficiencies in conflict resolution, advanced problem solving and analytical, electronic research.
Skills : Microsoft Office, Staff Training.
Description :
Participated in the interview process, managed equipment control and maintenance.
Resposible for guest services returns process, which directly impacts shortage.
Managed the front end metrics, and ensured our team was delivering an amazing experience to each and every guest.
Left due to military move with spouse.
Professional recommendation from Bill Moss, President.
Served as Senior Lead for sub-metering repair department.
Specialized in internal and external technical escalations, as well as customer service escalations.
Experience
2-5 Years
Level
Junior
Education
Interdisciplinary Studies
Senior Team Lead/Representative Resume
Headline : Senior Team Lead is the key contact for all of the company’s customer service inquiries, and must be able to take on a project management role.
Skills : Quality Center, Databases.
Description :
Led a team of six employees to complete daily activities needed for the department.
Interviewed, hired, counseled and terminated employees.
Provided initial and ongoing training to all members of the Meter department.
Served as payroll administrator for team.
Assisted in the development, implementation and design of internal Loan Management System Central point of contact for transactional and customer.
Managied a team of 40-160 store associates in multiple departments.
Provided written and verbal coaching, corrective actions as well.
Experience
5-7 Years
Level
Executive
Education
B.S. In Exercise Science
Senior Team Lead/Supervisor Resume
Summary : Resourceful leader seeking a meaningful and challenging position within a progressive organization, where the blend of experience and educational skills aides in achieving the goals of the company.
Gave 90 day and yearly performance reviews to team leads.
Assigned employees daily tasks and ensure they are carried out effectively and efficiently.
Managed project completions and ensuring deadlines are met and issues are solved.
Assisted with creating schedules, appointed living timecards and solving payroll issues as they arise.
Assisted department manager with sales goals and strategic methods to maintain profitability.
Oversaw and managed the success of nearly 50 employees including Marvel Cave.
Experience
7-10 Years
Level
Management
Education
Criminal Justice
Senior Team Lead/Trainer Resume
Objective : Seeking a career with a progressive organization where can utilize skills, knowledge and experience in management and operations while in a challenging role that allows advancement and growth.
Skills : P & L analysis, Scheduling, Staffing, Inventory Management.
Description :
Suggested methods to improve store operations efficiency and services to internal and external customers.
Conducted Employee evaluations and meetings.
Ensured the first experiences and the last experiences for each guest each day are positive.
Supervised 20-120 team members at any given time.
Used business, leadership and people skills to inspire exceptional performance.
Maximized sales and profits by ensuring great guest service and team member satisfaction.
Maintained a cheerful and helpful attitude toward guests and other team members.
Experience
2-5 Years
Level
Junior
Education
B.S. In Marketing
Senior Team Lead III Resume
Headline : Obtain a position with a company in which provided the opportunity to make a strong contribution by utilizing and expanding upon related education, skills, experiences and capabilities.
Skills : Microsoft Office Suite, Customer Service, Sales.
Description :
Installed and supported the SliMS Lending Application.
Created a fast-paced and energetic environment that delivered a consistent Target brand experience for team members and guests.
Gained personal development as well as being able to support others; addressed conflict and leading through change and demonstrated personal accountability.
Related with and accomplished work through others as a member of team, as a business partner and as a leader of people.
Contracted by several major tire franchises to take emergency roadside assistance calls and dispatch their technicians.
Verified accounts for billing, map the location, verified inventory, and dispatch the appropriate technician.
Verified that they have made it safely every step of the way.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Engineering
Senior Team Lead II Resume
Summary : A high-impact position requiring creative and innovative approaches to problem solving, strategy development, and fulfillment of business goals, with a firm that supports philosophies centered on excellence, customer service and the belief that the people within the organization ultimately contribute to the success of the team.
Skills : Supervisor, Quality Control, Team Player.
Description :
Able to take calls on all programs, trained new agents, monitored agents as they take their breakdowns.
Provided coaching and assistance as needed.
Worked in a partnership with customers, technicians, store management, our IT department, and agents who need to speak with a supervisor for whatever reason needed.
Established and maintained a constant flow of information to team and upper management to keep everyone informed of key information.
Daily reported on agent efficency and provided performance based coaching as needed.
Worked in partnership with other leads to keep agent's training up to date.
Ensured providing exceptional customer service is the top priority of every interaction.
Experience
7-10 Years
Level
Management
Education
Diploma
Senior Team Lead I Resume
Objective : Dedicated business professional with a dynamic blend of Communications, Training and Interpersonal skills seeking challenging, and rewarding career in a professional environment.
Skills : Law Enforcement, Office/Admin, Probation, Supervisor.
Description :
Renders high quality customer service and maintains the Target brand experience by being consistent, positive, and always welcoming.
Maintains professionalism towards customers and employees by using a well-versed management style.
Provides leadership and supervisory experience during in-stock and backroom team operations under the Logistics branch.
Coaches and evaluates team members' performances, then provide feedback on steps for improvement.
Supervises joinor housekeepers Clean and inspect timeshare suites Night time supervisor for public area and housemen Accomplishments Respected and .
Volunteers for any postion or shift where they were short.
Able to have interaction with most of the guest day,evenings,and nights.
Experience
2-5 Years
Level
Junior
Education
Diploma
Senior Team Lead/Coordinator Resume
Summary : Dynamic and focused young professional with a strong desire to cultivate the necessary skills to thrive in a demanding and supportive business environment. Recognized for drive, tenacity, and an unrelenting work ethic. Effective communicator, leader, and problem solver who facilitates teamwork and possesses the initiative to meet the demands of ambitious objectives. Strong organizational abilities and very detail orientated with the capacity to multi-task, prioritize, and maintain a high level of confidentiality.
Skills : Microsoft Programs, Administrative Assistant, Call Center Communications.
Description :
Coordinates, plans and schedules training, and ensures associates are completing training modules in a timely manner.
Escalates all issues involving non-compliance to manager.
Provides feedback to manager via feedback form in order to give input on annual evaluations and succession planning.
Participates in ongoing development conversations.
Coordinates associates' assignments, distributes workload and follows up on tasks to ensure completion.
Suggests methods to improve store operations, efficiency and service.
Drives efforts of team to complete assigned tasks.
Experience
7-10 Years
Level
Management
Education
Associates In Marketing
Senior Team Lead Resume
Headline : To seek an opportunity to progress further and create new chapters in life. Technical Skills/Proficiency Basic job knowledge of skills needed to have on a daily basis. Possess verbal and written communication skills Exceptionally well-organized, reliable, and systematic Work well in team environments.
Skills : Microsoft Office, Customer Service, Management.
Description :
Manages a team that supported an 8 Terabyte Teradata Warehouse.
Manages as many as 27 Unix Administrators, DBA's and ETL developers who developed/supported enhancements following SDLC and SOX compliancy.
Conducts phone and in-person interviews.
Assists with daily planning of operational tasks assigned to the store.
Oversees members of a team working on special projects.
Ensures providing exceptional customer service is the top priority of every interaction.
Coordinates, plans and schedules training, and ensures associates are completing training modules in a timely manner.
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