Table Games Supervisor Resume Samples

A Table Games Supervisor will take responsibility for overseeing table games at an assigned gaming area or facility. Major roles and responsibilities listed on the Table Games Supervisor Resume include – observing table games for etiquette, handling service complaints, managing casino personnel, recording wagers and compiling reports, surveying tables, moving dealers from game to game, hiring and terminating staff, evaluating worker’s performance, supervising monetary transactions, establishing table limits for each game, and ensuring prompt service.

A well-defined resume for this post emphasizes on skills like – strong numerical skills, knowledge of cheating strategies, a good eye for details, supervisory skills, availability to work in shifts and during late nights, integrity, good knowledge about various types of table games and ability to handle tough customers. Formal education is not compulsory for this post; however, employers want at least a high school diploma and several years of experience working in casinos.

Table Games Supervisor Resume example

Table Games Supervisor Resume

Headline : Resourceful and diligent team player offering expertise in customer service and technical support focusing on software troubleshooting and installation. 

Skills : Microsoft Office, Customer Relations, Typing.

Description :

    1. Responsible for dealing all games in the pit, including shuffling cards, placement of bets, the correct setting of hands.
    2. Greeted all customers immediately with a friendly and sincere welcome; remain calm and attentive, especially during heavy casino activity.
    3. Maintained a polite, professional, and attentive demeanor at all times towards customers and employees.
    4. Acknowledged known and repeat players in a polite, courteous, and professional manner.
    5. Encouraged eye contact on dead games with customers to encourage play. Project positive body language on live and dead games.
    6. Demonstrated attentiveness while dealing with the game with cards, placement of cards on layout, and dealing with customers.
    7. Ensured the protection of the game and maximize the company's assets.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS


Table Games Supervisor III Resume

Summary : Results-oriented and high energy professional with the expertise for leading by example and inspiring peak performance. 

Skills : Management, Data Entry, Inventory Management.

Description :

    1. Monitored gaming tables, maintained equipment, instructed dealers on policies and procedures, and tracked customer play.
    2. Worked with other floor supervisors in order to maintain continuity on the job. Instrumental in honing the skills of dealers on various games.
    3. Trained newly appointed floor supervisors on customer relations, dealer instruction guidance, and computer operations.
    4. Able to deal with various situations pertaining to customer relations. Ability to work with supervisors, fellow floor personnel, and dealers. 
    5. Able to note any problems with gaming equipment.
    6. Damaged cards, shoes, and table layouts.
    7. Highlighted on the crap table due to the fast pace of the game.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS


Table Games Supervisor I Resume

Objective : Created the type of work environment that will accomplish company goals with high integrity and ethical standards.

Skills : Exceptional interpersonal communication, Data Entry.

Description :

    1. Accurately administered and oversee the operations of assigned areas. Watch and maintain table chip trays and bankrolls as well as dealers.
    2. Assured the technical proficiency of all table games employees through effective training, direction, guidance, and supervision.
    3. Created an atmosphere that is conducive to a quality work of life for the employee.
    4. Observed and analyzed the integrity of all table game activity, mediates, and solves problems for guests and employees.
    5. Inspected gaming equipment to ensure maximum efficiency and security.
    6. Prepared periodic reports, performance appraisals, and responds to customer inquiries.
    7. Provided superior guest service and develops quality players through personal interaction and relationships.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates In Business

Table Games Supervisor II Resume

Headline : Experience and related proficiencies within the insurance industry. Detail-oriented individual with extensive experience in reading and applying insurance policies.

Skills : Repairing PC Computers, Iphones, Ipads, cellphones.

Description :

    1. Monitored game operations to ensure that house rules are followed, that tribal, state, and federal regulations.
    2. Observed gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify the security staff of suspected cheating.
    3. Maintained familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.
    4. Monitored stations and games, and move dealers from game to game to ensure adequate staffing.
    5. Observed customers for cheating and advantage play.
    6. Provided supervision and leadership to Gaming Employees.
    7. Scheduled, monitored over time, customer Complete all paperwork pertaining to Gaming, taxes on winnings.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Insurance Adjusters

Table Games Supervisor/Co-ordinator Resume

Summary : Experience who builds strong guest and employee relations. Ability to quickly adapt under pressure in a fast-paced environment.

Skills : Microsoft office,table manager, table touch, craps.

Description :

    1. Responsible to provide excellent Customer satisfaction both on and off casino property.
    2. Responsible for ensuring all dealers were following the game and department policies and procedures.
    3. Responsible for multiple transactions, handling money, and gaming cheques.
    4. Knowledged in the table games profession, being courteous to both guests and all internal and external departments.
    5. Performed paperwork required for monetary transactions. Skills Used Excellent guest service skills both on and off duty with players.
    6. Greeted customers and ask about the quality of service they are receiving.
    7. Established and maintained banks and table limits for each game.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Criminal Justice

Table Games Supervisor/Representative Resume

Summary : Interacting with customers and helping them find what they need. Sales and customer service jobs also in a supervisory position.

Skills : Chemical Agents, Tazer Operation.

Description :

    1. Supervised the operation of table games of assigned areas and dealers.
    2. Provided visible leadership and role model for departmental and company policies and procedures.
    3. Resolved any customer complaints or problems that arise at any of the table games.
    4. Worked knowledge of table games (Black Jack, Roulette, Pai Gow Poker, Mini Bacc, and Carnival Games).
    5. Exceptional oral skills with customers, dealers, security, management, and surveillance.
    6. Maintained and organized the check rack, order fills, handle money, and track guest play on the Table View program.
    7.  Responsible for administering documentation to dealers and help them with any issues 
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certificate Of Completion

Sr. Table Games Supervisor Resume

Summary : Service-oriented Casino Supervisor with a ten-year background in delivering excellent guest service. Core competencies include self-motivation, dedication to customer service.

Skills : Microsoft Office, Sales Force.

Description :

    1. Resolved customer complaints regarding problems such as payout errors.
    2. Removed suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
    3. Maintained familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
    4. Trained new workers or evaluate their performance. On the front line when it comes to interacting with customers or players.
    5. Circulated among gaming tables to ensure that operations are conducted properly, that dealers follow house rules.
    6. Explained and interpreted house rules, such as game rules or betting limits.
    7. Responsible for doing evaluations and training for the team.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Lead Table Games Supervisor Resume

Summary : Supervisor with a solid history of achievement in exemplary customer service, while offering the prospect of learning and implementing new skills.

Skills : Chemical Agents, Tazer Operation.

Description :

    1. Monitored game operations to ensure that house rules are followed, state, and federal regulations.
    2. Resolved customer and/or employee complaints. Answer questions about game rules and casino policies.
    3. Greeted customers and ask about the quality of service they are receiving.
    4. Established and maintain banks and table limits for each game.
    5. Evaluated workers' performance and prepare written performance evaluations.
    6. Inspected cards and equipment to be used in games to ensure they are in good condition.
    7. Supervised staff and monitor gambling tables to ensure the security of the game.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Associate Table games supervisor Resume

Summary : To obtain a long term career opportunity with a well-established organization, utilizing diversified background experience.

Skills : Ability To Multi-Task, Ability To Work Well, Microsoft Office.

Description :

    1. Watched dealers deal and ensure all games dealt according to the rules and procedures.
    2. Provided excellent customer service and support.
    3. Provided comps free rooms and food as well as concerts and other rewards based on the customer's play.
    4. Able to deal with Will Feral in Palm Springs named their best single deck blackjack dealer.
    5. Awarded awards and champion chips for the ability to calm heated situations and the ability to keep players with large bankrolls.
    6. Maintained a healthy work environment for both customers and employees.
    7. Dealers are following procedures, and guests are being rated properly and having fun.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Table Games Supervisor/Director Resume

Summary : Interested in utilizing current skills and experience. Look forward to advancing career, knowledge and capabilities alongside a growing company.

Skills : Microsoft office, Customer Service.

Description :

    1. Directly responsible for dealers to write evaluations. They report to for any casino rule changes or events that occur.
    2. Responsible at any one given time other casino supervisors and 6 dealers on an any given day basis.
    3. Ensured that all casino games are being dealt with professionally in accordance with state regulations.
    4. Responsible for up to guests directly that happen to be playing on any of the games that may be observed at any one time.
    5. Ensured that they are having a good time while at the casino.
    6. Performed for the customers in a professional manner while maintaining great service.
    7. Responsible for maintaining thousands of dollars in chips and having a sense of security for them.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Air Force

Table Games Supervisor/Analyst Resume

Summary : To obtain a position with a company which able to utilize some of existing skills and acquire some new skills. This company should offer growth and advancement opportunities.

Skills : Hardware, Computer, Customer services.

Description :

    1. Managed labor is in line with business demands by opening and closing games as needed.
    2. Monitored player and dealer activity in section keep managers informed of any unusual behavior or events.
    3. Managed the development of all team members.
    4. Couched to Dealers in developing their skills by making sure they are adhering to policy and procedures.
    5. Ensured a great gaming experience for our guests by providing exceptional guest service.
    6. Ensured compliance standards with the Missouri Gaming Commission are being met.
    7. Supervised over the dealers in the pit making sure all rules and procedures are followed correctly.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Technology

Table Games Supervisor Resume

Summary : To obtain a management level position in a industry by utilizing professional experiences and guest service skills.

Skills : Computer, Sales Force.

Description :

    1. Interacted with guests and provide them with friendly gaming experience.
    2. Monitored the table game activity and check for mistakes and any type of cheating.
    3. Responsible for large sums of money and chips. Input data and ratings into the computer system.
    4. Resolved any conflicts that may arise on the tables. Worked in the high limit Baccarat pit.
    5. Enforced gaming procedures with the dealers.
    6. Supervised of dealers, guests, and table games activity.
    7. Provided positive and corrective feedback to employees Record and communicate all-cash transaction.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Computer Science

Table Games Floor Supervisor Resume

Objective : To provide outstanding job performance, employee loyalty and dedication that will help company reach all of its goals and beyond.

Skills : Supervision, Customer Service, Administrative, Warehouse.

Description :

    1. Monitored the performance of subordinates, ensuring adherence to casino policies and procedures.
    2. Oversaw and maintained the integrity of Table Games activity.
    3. Possessed good working knowledge and understanding of Table Games.
    4. Approved and oversaw count table inventory at the beginning and end of shifts.
    5. Facilitated the replenishment of chips.
    6. Supervised issuance of cards.
    7. Instructed personnel on table assignments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science

Table Games Supervisor/Dealer Resume

Summary : Table Games Dealer is responsible for the accuracy and professional, proficient manner in dealing a specific table game according to the policies and procedures and in compliance with Gaming regulations.

Skills : Full bilingual Spanish and English.

Description :

    1. Ensured that the dealers conduct their games according to set forth policies and procedures.
    2. Advised Table Games Manager of any player disputes or arguments that may arise during the game.
    3. Informed Table Games Manager of any important or relevant facts regarding specific players.
    4. Responsible for maintaining a consistent, regular attendance record.
    5. Maintained a professional, friendly, and courteous atmosphere providing the customer with a pleasant gaming experience.
    6. Implemented and ensured compliance with approved policies, procedures, and direct personnel in accordance with corporate policies and objectives.
    7. Tracked each assigned table overall play, bank inventories, and keep all paperwork updated.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's In Accounting

Table Games Supervisor (Full Time) Resume

Summary : Table Games Dealer is responsible for conducting and controlling the play of a particular game, such as Blackjack, Roulette, Craps, etc.

Skills : Computer, Cash Handling, Teamwork, Supervisor.

Description :

    1. Exchanged chips for currency and drops currency into dropbox using a paddle.
    2. Ensured that equipment is in good repair.
    3. Provided game instructions to guest when requested or assigned in order to encourage game activity.
    4. Collected and paid off bets, protecting the game and calling out certain transactions to Supervisor as required.
    5. Complied with procedures, company, and department safety policies, procedures, and regulations.
    6. Responsible for checking the accuracy of all fills delivered to the table and must sign for all files.
    7. Countersigned for all markers issued, places and removes marker buttons from layout and drops marker stub and/or copy of marker paid slip.
    8. Provided professional and friendly service according to standard service procedures, while promoting positive guest relations. Work effectively with other employees, vendors, guests and other visitors.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma In General