Technical Services Manager Resume Samples

Working in various industries including computer technology and accounting, the technical services manager executes multiple duties and takes charge of the technical issues of the company. A Well-written Technical Services Manager Resume should mention various other tasks such as – overseeing the equipment used, creating usage techniques of new equipment, scheduling maintenance, fixing equipment scheduling security maintenance, developing improved performance strategies and developing rules and regulations for the staff.

Technical services manager should hold a degree in the general field and have sufficient experience in the relevant field with a high level of proficiency in written and verbal communication. They should also depict high capabilities and skills of working on various software programs and have a thorough technical knowledge of the company’s product. Possessing additionally a popular certification will enhance career growth.

Technical Services Manager Resume example

Technical Services Manager Resume

Objective : Self-motivated, organized and accomplished in the management of multiple business initiatives, who brings value to the organization through extensive knowledge.

Skills : Project Management, Team Management, Systems Integration.

Description :

    1. Managed all systems integrations, platform development, and integration projects for Wholesale Security and Home Automation.
    2. Technical supported of hardware and software applications of the Wholesale Security and Home Automation Program and its dealers.
    3. Managed and maintained Central Monitoring Station infrastructure including all hardware and software.
    4. Designed and developed custom solutions as they pertain to security and home automation platforms for a nationwide dealer network.
    5. Developed and delivered training curriculum. Implemented electronic shipping manifest transition.
    6. Assisted clients with the implementation and launch of new security and home automation products and platforms.
    7. Analyzed metrics to increase efficiencies for the team and customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma


Sr. Technical Services Manager Resume

Summary : Direct experience in the Food Industry, encompassing all phases of industry operations, including plant and production management.

Skills : Microsoft Office, POS.

Description :

    1. Contributed to the optimization of the quality and yield of ornamental plants and delivered an increase in company profits during a period of three years.
    2. Defined the type and source of raw materials, and reduced costs, while establishing and maintaining a positive and cooperative relationship with the suppliers.
    3. Recognized as innovative and consistently effective.
    4. Improved labor efficiency through training and reorganization, reducing production cost.
    5. Served as the primary Manager in the field of pesticides, fertilizers, and water quality control.
    6. Controlled daily greenhouse environmental conditions.
    7. Ensured complete customer satisfaction with delivered products and services.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Engineering


Technical Services Manager II Resume

Headline : IT professional with experience in all areas of IT. Excellent customer service skills, Former customer service manager, and trainer. Exceptional communication and people skills.

Skills : Technical Skills, Management Skills.

Description :

    1. Managed staff to achieve continuously available systems administration; help desk; telecom; and disaster recovery.
    2. Vastly improved systems performance and availability by implementing new technologies such as NT/Windows clustering.
    3. Implemented Nortel CTI and integrated with Lotus Notes technology for advanced call center capabilities.
    4. Served as Technology Project Manager for successful JDEdwards ERP implementation.
    5. Managed the design, construction, and move to a new data center.
    6. Created an IT disaster recovery/business continuity plan from scratch.
    7. Contracted with Sungard and performed a Business Impact Analysis.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Technical Services Manager/Analyst Resume

Headline : Advanced significantly with CSL and made the decision to stay with them. Advance with the company, eventually becoming the worker safety/food safety director for the company.

Skills : Microsoft Office 2010, Networking, Help desk Support, Management.

Description :

    1. Managed, led, and mentored a department of employees consisting of network engineers from Level I, Level II, to Senior Engineer.
    2. Responsible for overseeing technical service for over 100 clients in the Baton Rouge, Lafayette, and New Orleans areas.
    3. Increased service department revenue from the previous year. Named the best "Technical Service Manager' in the company's history.
    4. Developed team concepts, an escalation structure, and decreased turnover.
    5. Played a vital role in increasing existing client support contracts.
    6. Manage and develop a training program tailored around company solutions.
    7. Enabled the company to have another item that the sales force could market.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
A.A.S

Technical Services Manager/Technician Resume

Headline : Technical Manager with out-of-the-box thinking skills, consistently exceeding expectations and able to manage, develop, and implement technical solutions.

Skills : VBA, CAD, CMM Programming, vba.net, Management.

Description :

    1. Led technical support on all PCs, Macs, printers, faxes, VoIP, and system infrastructure.
    2. Created identity and collateral marketing materials for four corporate business units.
    3. Led critical web and print design projects using a text editor and Adobe CS products.
    4. Designed CD packaging for HR and Safety products.
    5. Provided concepts and digital illustrations for handbook - "Foundations for Sales Excellence".
    6. Produced corporate presentations as well as invitations/signage for philanthropic events.
    7. Built corporate intranet to provide employees easy access to forms and benefits information.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.F.A

Technical Services Manager I Resume

Objective : IT professional with experience ranging from software development to IT management Experience in the private sector, state government, and the federal government.

Skills : Microsoft Office, Salesforce, Hindsite, RazorSync.

Description :

    1. Managed landscape maintenance overall budgets for maintenance division and irrigation division.
    2. Built effective working relationships with a customer base via in-person meetings and electronic communications.
    3. Hired and trained maintenance personnel in the safe use of equipment and work standards.
    4. Trained irrigation personnel inappropriate use of equipment, materials, customer service, and work performance standards.
    5. Performed daily safety training and reinforcement.
    6. Allocated and maintained all trucks and equipment assigned to the division.
    7. Proposed, estimated, and sold irrigation contracts, maintenance contracts, as well as enhancement contracts.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Horticulture

Jr. Technical Services Manager Resume

Objective : Technology professional with more than nine years of experience supporting business networks in a variety of industries. 

Skills : Programming, IT Management, Software Development.

Description :

    1. Technical Services Manager and Administrator of corporate networked with office and users.
    2. Managed the LAN/WAN network, routers, firewalls, managed switches, wireless, and VPN connections.
    3. Administered of Microsoft Windows domain servers, VMware environment, storage, and backups.
    4. Maintained Active Directory users, groups, devices with scripts to automate management.
    5. Responsible for file directory oversight, permissions, resource configurations, and change management.
    6. Performed scheduled maintenance and infrastructure changes to improve performance and availability.
    7. Maintained network topology and infrastructure documentation.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Technical Services Manager III Resume

Summary : Demonstrated ability to effectively manage in a highly technical, regulated, fast-paced clinical environment. Recognized ability to manage diverse groups from Engineers.

Skills : Microsoft Office, Adobe Acrobat, Management, Delegation.

Description :

    1. Developed and implemented new revenue avenues in Technical Services for global customers.
    2. Mentored numerous positions including Project Management, Manufacturing Supervisor, and Purchasing.
    3. Hired and trained new installation technicians. Assisted in achieving ISO certification.
    4. Created matrix for measuring manufacturing, purchasing, and customer response in Technical Services.
    5. Responsible for maintenance and compliance of all SOPs related to departments.
    6. Responsible for creation and adherence to departmental and operational budgets.
    7. Coordinated with different vendors and IT entities to establish the on-site registration network.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Administration

Technical Services Manager Resume

Summary : Maintenance Manager with increasing responsibility in food manufacturing. Have a superb track record in achieving results through the development of People.

Skills : Construction Management, Construction Management, Drafting.

Description :

    1. Managed all engineering, utility, and technical functions in supporting a candy-making facility.
    2. Responsible for maintenance budget and capital budget. Member of the Hershey Company Technical Organization.
    3. Directed all safety systems, environmental affairs, and security for the facility.
    4. Developed and implemented the site safety elemental program.
    5. Led innovative methods to increase safety and risk awareness.
    6. Decreased OSHA recordable injuries and plant first aids.
    7. Worked order documentation and customer follow-up. Mixing of daily carbon block formulations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master Of Business

Associate Technical Services Manager Resume

Objective : A creative, inventive, and results-driven individual who enjoys being challenged. Expertise is based with both facility and manufacturing engineering relating to production.

Skills : Information Security, Healthcare Information Technology.

Description :

    1. Areas included Network operations, data center operations, help desk, field technicians, and training.
    2. Member of EHR Committee and deployed PAMF's first EMR in using Epic.
    3. Designed and implemented the build-out of a new data center and coordinated the move.
    4. Maintained HP servers for a user network. Servers were NT and setup clustering and load balancing.
    5. Installed and maintained Citrix Winframe servers and other thin-client solutions.
    6. Managed multiple Exchange mail servers for over user accounts.
    7. Troubleshoot and quality testing of water equipment and filtration devices.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Asst. Technical Services Manager Resume

Headline : Extensive laboratory experience in clinical, reference, and manufacturing laboratory settings. Well developed communication and analytical skills.

Skills : Project Management, Team Management, Systems Integration, Security.

Description :

    1. Ensured timely and proper resolution and escalation of issues coordinate with development and project teams for support and systems requests.
    2. Provided Level 1 and Level 2 support as needed. Directed day-to-day actions for the technical support team.
    3. Managed on-site and on-call schedules for 24/7 technical support.
    4. Analyzed and maintaining service level standards while managing staff schedules, training.
    5. Corrected performance through feedback, coaching, and one-on-ones.
    6. Spearheaded process and quality process improvements for technical staff.
    7. Processed orders for shipment, which included warehouse duties such as picking, packing, and forklift operation.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Technical Services Manager Resume

Headline : Experienced food scientist, coach, and leader of positive change. Deep functional experience with academic, small, and large companies. Strong technical background in product development.

Skills : FMEA, KPI development, RCM, Organization Training, Continuous Improvement.

Description :

    1. Tasked with providing support for all existing and emergency response IT services.
    2. Supported Wi-Fi routers, bridges, and access points. Assisted in design and migration to IBM SAN.
    3. Setup managed and monitored satellite communications globally.
    4. Deployed to multiple countries to relief efforts. Managed technical staff supporting global users.
    5. Maintained network services, supported servers, disk arrays, and associated hardware components.
    6. Analyze consumer water quality reports and submit findings to end-user.
    7. Prepared weekly repair reports for management meetings. Ensuring quality of Carbon Blocks being molded.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
A.A.S