A Telecom Engineer will research, design and develop various types of technology that can enable distant communication among people. A well-drafted Telecom Engineer Resume identifies the following accountabilities – planning, designing, commissioning and monitoring telecommunication devices and facilities; monitoring associated broadcasting equipment like copper telephone facilities, fiber optics and complex electronics switching systems; designing and installing equipment used for transmission; and providing engineering solution to different modes of communication and information transfer such as broadband technologies, satellite communications and internet.
It is likely employers support those possessing these skills and abilities – strong interpersonal intelligence, and a thorough understanding of various types of telecommunication equipment and an updated knowledge about the latest technologies and industry trends. Job seekers should typically have a college education in the field of Electronics and Telecommunications engineering or electrical engineering.
Summary : Dynamic Telecommunications Representative skilled in client relations and technical support. Successfully managed projects that improved network reliability and customer satisfaction, contributing to a 20% increase in client retention rates.
Skills : RF Engineering, Network Security, Customer Service, System Integration
Description :
Retrieved and interpret network performance data. Strong analytical and troubleshooting abilities.
Designed a local/wide area network (LAN/WAN) based on performance, growth, and availability needs.
Developed and maintain network diagrams and documentation. Recommend configuration changes and updates based on data.
Provided second level support and troubleshooting for components and systems that comprise the local and wide area networks.
Work3e both independently and with outside vendors on investigating new network technologies.
Coordinated schedules between vendors and internal Celera teams, monitor vendor performance, certify project completion.
Experience
7-10 Years
Level
Management
Education
B.S. in Telecom
Lead Telecommunications Engineer Resume
Headline : Results-oriented Lead Telecommunications Engineer skilled in network architecture and optimization. Successfully led a team to enhance system reliability, achieving a 99.9% uptime and improving customer satisfaction ratings significantly.
Skills : Signal Processing, RF Engineering, VoIP Technologies, Team Leadership, Capacity Planning, Cost Estimation
Description :
Installed Security Camera Systems for the Oil Drills. Travels between sites to perform assigned duties.
Installed and troubleshoot the (VSAT) Systems for the Oil Drills to make them keep in touch with the manager's offices.
Provided technical support and instruction to staff or customers regarding equipment standards, assisting with specific, difficult in-service engineering.
Analyzed system requirements, capacity, cost, and customer needs to determine the feasibility of a project and develop a system plan.
Programed and maintenance Motorola Walky Talky devices.
Installed, tested, and maintained all types of telecommunications, switching, and transmission equipment.
Responsible for Implementing ACD Systems and Aspect Quality Manager Systems at two locations.
Experience
5-7 Years
Level
Executive
Education
BSTE
Telecommunications Engineer Resume
Summary : Dynamic Telecommunications Engineer skilled in deploying advanced network solutions and enhancing system reliability. Successfully led projects that improved service delivery and customer satisfaction by 30% in previous roles.
Maintained Avaya CTI/AES, Voice Portal, and associated IBM Speech Servers.
Maintained and supported the NICE Perform call recording system.
Maintained and supported the Aspect TCS/RTA Workforce Management system.
Developed daily testing procedures for the telephone system to include: Avaya CTI and s8700 telephone system vectors.
Developed and documented procedures for adding new agent accounts to Telephony Systems.
Developed and documented Disaster Recovery Plan for Telephony Systems.
Advised, recommended, and implement new technology for the company. Vendor management for sites nationwide.
Experience
7-10 Years
Level
Management
Education
BSTE
Telecom Engineer Resume
Summary : Dynamic Telecom Engineer skilled in network architecture and deployment. Successfully led projects that improved service reliability by 30% and reduced downtime, ensuring seamless communication for clients across various sectors.
Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
Order or maintain inventory of telecommunications equipment, including telephone sets, headsets, cellular phones, switches, trunks, printed circuit boards, network routers, and cabling.
Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
Implement or perform preventive maintenance, backup, or recovery procedures.
Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
Instruct in use of voice and data communications systems, such as voicemail and videoconferencing systems.
Experience
7-10 Years
Level
Management
Education
B.S. Telecom
Sr. Telecom Engineer Resume
Summary : Telecom Engineer with 5 years of experience in Network Operations & Support of a nation-wide cellular network delivering 3G/4G services to Sprint's macro, DAS and small cell sites.
Managed health care insurance provider with $14B in annual revenues.
Orchestrated operation support strategies for supporting corporate enterprise data/voice networks and systems.
Significantly improved operation capabilities, minimizing business impact for customers and clients.
Responsible for the administration required to support corporate telecommunication and network infrastructure.
Increased productivity and availability of corporate data/voice networks and Call Center systems by initiating proactive monitoring strategies and process improvements.
Achieved 99% resource availability and improved SLA performance for high-priority outages by 26%.
Restructured first call resolution for call center support to an enterprise helpdesk organization.
Experience
10+ Years
Level
Senior
Education
B.S. Telecom
Jr. Telecom Engineer Resume
Objective : Results-driven Jr. Telecom Engineer skilled in troubleshooting and maintaining telecom infrastructure. Successfully improved network reliability by 30% through proactive monitoring and strategic upgrades, ensuring seamless communication for clients.
Project Manage State and local government telephony implementations and closings for Maximus contracts.
Tasks included developing project plans using Microsoft Project, planning installation and training schedules and obtaining quotes for ancillary telephony equipment.
Assist Maximus Sales team with new RFP's for new and existing offices.
Tasks included providing detailed specifications for CS1000, Callpilot, Contact Center and Call Recording solutions.
Manage telephony vendor support including obtaining maintenance quotes, contracts and obtaining new installation and upgrade quotes for vendor support for Maximus local and remote offices.
Tasks included working with vendors to develop a scope of work for new projects.
Provided systems operational support, administration, installation, and maintenance on enterprise class IP and Definity PBX solutions.
Experience
2-5 Years
Level
Junior
Education
B.Sc. Telecom
Telecom Engineer III Resume
Summary : Excellent knowledge on LTE RF parameters and LTE drive test procedures. Strong knowledge of RF propagation as well as CDMA & GSM. Good knowledge of cellular theory, antenna theory and RF propagation principles Knowledge of Modulation techniques like BPSK.
Working with customers on a daily basis to troubleshoot & resolve issues in a fast-paced 24X7 environment.
Monitor, analyze & optimize Sprint's LTE network by making changes in event parameters in FIT clusters as well as support market-wide changes.
Performing tilt changes, NBR additions, diversity changes, and attenuation adds.
Monitor Key performance indicators (KPIs) such as traffic analysis, dropped calls, blocked calls, and handovers using Spotfire and Mobile Meridian to provide recommendations for changes on site and cluster level.
Optimize network for call setup failure, call drops, inter and intra missing neighbors, throughput issues.
Troubleshooting site and sector-level issues to maintain market performance.
Audit and maintain eNB parameters in Sprint Network Vision LSMR as per the Golden site configuration.
Experience
7-10 Years
Level
Management
Education
B.Sc. Telecom
Telecom Engineer II Resume
Objective : Detail-oriented Telecom Engineer II skilled in network design, implementation, and troubleshooting. Successfully led projects that improved service reliability and customer satisfaction by 30% in a competitive market.
Skills : Network Engineering or IT Support Skills, Field Engineering, Telecom Standards, Interference Analysis, Spectrum Management
Description :
Used data from the switch to evaluate various components including busy hour, percent of utilization, originating and terminating minutes.
Issued orders to network provisionary for augments or disconnects to achieve optimal network use.
Managed major accounts and provided information concerning updating their services.
Assisted in network planning for deployment of new switches.
Calculated usage on trunk groups and assisted in LNP migration of traffic to new switch locations.
Monitor Lucent, DMS, and Ericcson switches to ensure there are enough trunks in place to fully utilize the network.
Maintain with internal customers on trouble issues concerning network via our ticketing system.
Experience
2-5 Years
Level
Junior
Education
BSc Telecom
Telecom Engineer I Resume
Objective : Highly skilled in providing customer support, network technical support, operations management, mentoring to peers, and project management, with expertise in high-speed voice & data communications. Strong commitment to building team unity, known by peers as a customer-focused leader and problem solver.
Skills : Remedy Configuring and Troubleshooting Cisco Switches, Network Design, Signal Processing, RF Engineering, Telecom Protocols
Description :
Conducted financial analysis to support leadership with developing the business' financial budget for the next year.
Created budget analysis format to successfully monitor budget from various data sources.
Supported the removal of the BES server by providing accurate data extraction through excel.
Collaborated with cross-functional teams to deploy new telecom services, enhancing customer satisfaction by 25%.
Conducted site surveys and assessments, ensuring optimal placement of telecom infrastructure.
Managed installation and configuration of telecom equipment, reducing downtime by 15%.
Developed and maintained documentation for telecom systems, improving team knowledge sharing.
Experience
2-5 Years
Level
Junior
Education
B.S. in Telecom
Asst. Telecom Engineer Resume
Summary : Results-driven Asst. Telecom Engineer skilled in troubleshooting and maintaining telecom infrastructure. Successfully led projects that improved network reliability by 30%, ensuring seamless communication for clients.
Able to identify Coherent needs and present appropriate company product and service offerings.
Telecommunication System Globally included large and small businesses.
Experienced on-site technician in call centers and large institutions.
Working knowledge of all Avaya platforms G3si, Prologis, S8XX voicemail systems, SIP/AES integration.
Expertise includes resolving escalated customer service issues.
Demonstrated ability to gain customer trust and provide exceptional follow-up.
Excellent working knowledge of VOIP and PBX systems.
Experience
7-10 Years
Level
Management
Education
B.S. Telecom
Telecom Engineer/Technician Resume
Summary : Detail-oriented Telecom Technician with expertise in troubleshooting and repairing telecom equipment. Successfully led projects that improved service delivery times by 25%, enhancing customer satisfaction and retention.
Provided Tier 3 support to thousands of customers.
Tested solutions for existing and newly released products.
Coordinated projects with internal/external customers.
Product expert for X.25 (Dial products), Frame Relay, and VPN products.
Hand-selected to be Project Lead for security of company legacy products.
Configured network designs in lab and for customers with Cisco, Nortel and Lucent products along with Windows Server products.
Completed Certification training for Cisco routers, switches, and hubs.
Experience
7-10 Years
Level
Management
Education
B.S. Tel
Telecom Engineer/Operator Resume
Headline : Experienced in WAN/LAN IP networking with Cisco router and switches, Alcatel and 3Com routers. Experience in network optimization load balancing with F5. Knowledgeable in wireless network.
Included system analysis, database design and software development.
Compiled and published GIS System-User's manual and developer's manual.
Trained end-users on GIS application and network design.
Supervised technical teams on field survey, data analysis and demand forecast for Telecom network.
Trained and published manuals on OSP Network Design and Protection.
Compiled and documented Technical Specifications of Network Plant Items.
Experience
5-7 Years
Level
Executive
Education
B.S. Telecom
Telecom Engineer Resume
Headline : Dynamic Telecom Engineer skilled in network architecture and deployment, with a focus on 5G technology. Successfully led projects that improved service reliability and customer satisfaction, achieving a 30% reduction in downtime.
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