The main role of a Terminal Operations Manager is to assume responsibility for the leadership and direction of staff, and the daily operations of the terminal and also to ensure the safety of all operations employees. While actual duties vary from setting to setting, a well-written Terminal Operations Manager Resume outlines the following core duties and tasks – planning and coordinating the transport operations, hiring and training the subordinate staff, implementing policies; solving customer complaints, monitoring expenses, and finding solutions to improve transportation services.
Summary of qualifications that can highlight a resume is – experience in managing transportation and terminating operations; knowledge of the trucking industry, and DOT regulations; knowledge of terminal operations and labor regulations; and skillful in understanding all company policies regarding transportation. A high school diploma and knowledge of geography, computers, and mathematics are often required.
Objective : Terminal Operations Manager with 2 years of experience in Developing and implementing action plans for procedures designed to control cost and produce desired profit and operational goals.
Skills : MS Office, Communication Skills, Managing Skills.
Description :
Implemented key company initiatives at the terminal.
Assisted the District Manager in developing and implementing short and long-range operational goals.
Collaborated with corporate, other managers, and staff members in order to formulate and implement policies, procedures, goals, and objectives.
Directed activities related to dispatching, routing, and tracking courier services through terminal employees.
Maintained complete adherence to Chain of Custody (COC) by drivers and terminal staff.
Regularly monitored COC procedures and audits in the field, ensuring that COC reports and audits are completed.
Developed and implemented terminal safety procedures to OCIMF standards for VLCC berthing.
Experience
2-5 Years
Level
Junior
Education
GED
Terminal Operations Manager Resume
Objective : An experienced transportation, terminal and distribution professional with comprehensive knowledge of traffic management, sales, recruitment, finance, vessel operations, terminal operations and customer service. I have a proven record of efficiency and profitability. Self-motivated, reliable, and results driven.
Hired, trained, evaluated, and developed 23 union staff members operating across multiple shifts with three supervisory direct reports.
Managed inventory control, ensuring adequate inventory supply levels, and negotiated with vendors to secure top-quality equipment/supplies at cost-effective rates.
Modified loading racks and pump systems, enhanced safety features at loading racks such as visual grounding systems and safety cages.
Communicated with prospective and current customers to determine needs and provide solutions to satisfy those requirements.
Selected as a visitor site for customers, prospects, and regulatory agencies due to the cleanliness and efficiency of operations.
Analyzed operational or management reports to include OTP, driver turnover, open routes, and settlement.
Reduced internal G/A expenses by 25K and improved Operating Income/Ratio by 5%.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Terminal Operations Manager Resume
Objective : As a Terminal Operations Manager, Responsible for management of terminal employees and effective contract management of Vendors and Independent Contract (IC) drivers.
Skills : Microsoft Office, Interpersonal Skills, Problem Solving Skills.
Description :
Assisted in implementing policy and the execution of the operating plan.
Supervised train, yard, and engine employees and plan daily train and switching operations consistent with safety and efficiency.
Conducted operations safety compliance testing and conduct safety meetings.
Monitored and controlled costs to meet budget goals.
Investigated accidents and injury reports.
Worked cooperatively as a member of the logistics team to continuously improve transportation costs and efficiency.
Provided accurate and competitive least-cost options for rail delivery.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Terminal Operations Manager Resume
Objective : As a Terminal Operations Manager, responsible for Demonstrating increases in productivity of 51 percent over the last three years. Experience in Directing and coordinating the activities of employees in order to meet terminal goals and objectives.
Skills : Supervising, Managing, Communication.
Description :
Hold total operational, budgetary, service, staff, and regulatory compliance responsibility for terminal shipment processing (in/out-bound) operations within a 214-acre bulk chemical storage/loading/blending facility.
Primary terminal contact tasked with addressing all customer/regulatory inquiries and providing prompt resolution of operational concerns.
Managed inventory control, ensuring adequate inventory supply levels, and negotiating with vendors to secure top-quality equipment/supplies at cost-effective rates.
Controlled regulatory compliance standards and documentation (OSHA, ISO, GMP, etc.).
Assessed staff performance levels, providing recommendations for areas in need of improvement, and implementing corrective action plans when necessary.
Resolved invoice discrepancies and correct underlying causes. Work with customers and mills to minimize and resolve demurrage.
Improved productivity and operations through process refinement and best practices which yielded a 20% increase in productivity and efficiency.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Terminal Operations Manager Resume
Headline : Terminal Operations Manager with 3 years of experience in Directing and overseeing the night shift operations of a major transportation facility employing over 50+ drivers and dock personnel.
Skills : Monitoring, Operating, Communication.
Description :
Oversaw operations of the Northwest Washington Region ensuring high levels of customer service, efficiency, productivity, and safety were maintained, as well as achievement of operational and financial goals and objectives.
Oversaw incoming and outgoing freight shipments against bills of lading and moving freight into and out of the facility.
Allocated appropriate storage areas as to the destination.
Inspected facilities for conformance to safety and lean process, and for maintenance and repair.
Enforced compliance with safety rules and regulations and security of merchandise.
Evaluated worker's performance and initiated personnel actions when necessary.
Oversaw all aspects of operations, including the on and offloading/unloading of all Intermodal container trains into and out of the facility.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Terminal Operations Manager Resume
Objective : Seeking a Terminal Operations Manager position with an outstanding career opportunity that will offer a rewarding work environment along with winning teamwork.
United States Supervise cargo documentation and movement control units for all transportation modes.
Supervised freight, cargo, personal property, and passenger travel at the installation level.
Analyzed, evaluated, and proposed changes to the Defense Transportation System.
Formulated and reviewed documentation on technical traffic management functions.
Devised and reviewed movement programs for logistical support functions in the Army Central (ARCENT) area of operations.
Served as the transportation liaison representative between other military services, commercial agencies, and host nation support elements.
Reviewed DoD contracts and agreements with host nations.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Terminal Operations Manager Resume
Objective : As a Terminal Operations Manager, Responsible for all customer service aspects of in/out-bound freight and as well as other functions pertaining to the successful operations of a high volume terminal.
Skills : Microsoft Office, HTML, As400, Peoplesoft, Web Design, Dreamweaver, Html, PHP, Management, Hazmat, Training Development, Safety, Recruiting, Operations Management.
Description :
Included but not limited to; safety, routing, dispatching, manpower planning, and full human resource; from the hiring process, training coaching, counseling to the separation process.
Received 4 awards of excellence in the last 6 months for outstanding customer resolutions and going above and beyond.
Provided planning, direction, and control of all available resources for insuring timely, damage-free, safe loading, and unloading of freight on assigned shifts.
Provided dockworker training and performance feedback including discipline when needed.
Cooperated with Line Haul and City supervisors to ensure timely movement of freight, and meet deadlines.
Ensured freight was loaded according to the company as well as federal regulations.
Improved the safety of the terminal, along with streamlining the operation both in the Service and the Operational of the transportation.
Experience
2-5 Years
Level
Junior
Education
GED
Terminal Operations Manager Resume
Objective : Hardworking, organized, Terminal Operations Manager professional with a proven background delivering sensible terminal operations technology solutions on time and under budget while working as a team member.
Forecasted freight flow to determine manpower needs.
Resolved service issues to ensure complete customer satisfaction to maintain Roadways high standard of excellent service.
Trained and managed dock supervisors to plan for the daily use of resources to ensure consistent and efficient operation.
Enforced all company S.O.P's (Standard Operating Procedures), while maintaining compliance with D.O.T (department of transportation) regulations.
Ensured all reports generated are accurate and complete.
Coached employees to improve performance and quality of work.
Communicated with customers and suppliers, supervising the maintenance of equipment and property, and ensuring freight-handling professionals follow safe and proper work methods.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Terminal Operations Manager Resume
Headline : As a Terminal Operations Manager, responsible for Monitoring all dispatch processes, invoicing, billing, customer service, maintenance, QA/QC, audits, P&L, recruiting, leadership and management practices, and business development opportunities.
Responsible for daily operations of a bulk commodities hazardous materials Transportation Terminal with 48 employees.
Enforced corporate culture and policies and procedures.
Managed daily customer interaction and business decisions in order to promote Groendyke's reputation, ethics, and professionalism.
Ensured all safety practices and OSHA policies were monitored and within company compliance.
Improved Terminal culture and morale through fair and decisive leadership focused on principle and ethics which resulted in the growth of 8 drivers and attaining corporate metrics.
Reduced operational budget by 2% and revenue growth of 400K in a six month period and 7% YTD.
Interacted with the union and human resources; performed customer service, safety (including hazardous materials), and security responsibilities.
Experience
5-7 Years
Level
Executive
Education
GED
Terminal Operations Manager Resume
Objective : To establish a long-term career in a company where I may utilize my Terminal Operations Manager professional skills and knowledge to be an effective terminal operation and inspiration to those around me.
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