Cage Shift Manager Resume Samples

A Cage Shift Manager is responsible for the money in the casino cage where players turn in chips, change, and betting slips for money. Apart from handling the financial transactions, the following duties mentioned on the Cage Shift Manager Resume are carried out – cashing checks and opening credit accounts with the casino, managing the casino cage personnel aside from the money; staffing the casino cage, hiring and firing employees, working closely with casino’s security staff, and protecting the assets of the casino in the cage and on the floor.

Summary of skills that can highlight a resume are – experience and knowledge of cage operations and policies, the ability to investigate issues and a fair understanding of common problems, strong knowledge of casino games and activities, and multitasking skills. Formal education is not mandatory for this role, however, to the minimum a high school diploma or GED will be useful.

Cage Shift Manager Resume example

Cage Shift Manager Resume

Objective : Comprehensive profit-building experience in turnaround functions, new business development, financial operations, including organizational development, staffing and total project management, including cost analysis and reduction for operational success and extensive customer service in the hospitality, gaming and entertainment industries.

Skills : Financial Services, 10 Key By Touch, Accounting, Banking, Data Entry, Supervisory, Customer Service.

Description :

    1. Ensured adherence to internal controls and assisted in the development of cage operational procedures.
    2. Assisted the Director in ensuring the integrity, maintained and protection of the casino bankroll.
    3. Ensured the accurate accounting of transactions and provided reporting and analysis.
    4. Maintained the schedules for all subordinate positions.
    5. Tracked and maintained all staff overages/shortages.
    6. Performed the biweekly payroll processing for all subordinate staff.
    7. Ensured adequate inventories of all operational supplies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts


Cage Shift Manager Resume

Headline : Maintaining strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team members and guest information.

Skills : Microsoft Office, Auditing, Accounting, Accounting, Estate Management, Money Handling.

Description :

    1. Oversaw the staffing requirements and established and approved shifts and schedules.
    2. Ensured compliance with all internal and state regulations.
    3. Monitored cash levels to comply with daily budget goals, responsible for daily deposits as well as any currency orders.
    4. Ensured integrity and overall accuracy of the department.
    5. Dedication to guest service focusing on guest satisfaction and wait time.
    6. Monitored inventory and maintain purchasing to stay within budget goals.
    7. Proactively recognized and awarded employees for their outstanding achievements.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
GED


Cage Shift Manager Resume

Objective : Excellent verbal and written communication skills Highly productive in a fast-paced environment with great time management skills Highly effective when working individually or with a group Experienced in several computer programs including: ACSC, MEDITECH, SAP, Microsoft Word, Outlook and Excel Typing 60-65 wpm and 10-key by touch.

Skills : Clerical, Customer Service, Supervisory Experience, Managerial Experience, Managerial Experience, Computer Literate.

Description :

    1. Monitored all activities of the casino cages/vaults during my shift.
    2. Coordinated with supporting department managers to ensure adherence to casino Internal Controls.
    3. Trained the supervisors to handle cage activities effectively.
    4. Monitored or assisted with the training of all cage cashier and impressments team members.
    5. Staffing, scheduling and payroll.
    6. Prepared probationary and annual employee evaluations.
    7. Investigated bank, vault and frontline inventory variances following the guidelines outlined in the Cage Variance Policy.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED

Cage Shift Manager Resume

Summary : Responsible for Assisting and advising other departments and company team members, as necessary, to assure the success of the cage and the company overall, and also Ensuring all company standard operating procedures, gaming regulations, federal regulations (Title 31 compliance) are being followed.

Skills : Management, Business Management.

Description :

    1. Held position of increased responsibilities for Eldorado to provide superior customer service and management skills while meeting goals as a Cage Shift Manager.
    2. Managed day to day operations along with providing the necessary skills to supervisors main bankers, cashier's and the credit department.
    3. Responsible for team members development into leadership positions.
    4. Maintained updated information that is necessary and required knowledge of internal control policies and procedures.
    5. Used Completed projects ahead of scheduled deadlines.
    6. Received awards for always accommodating and providing excellent guest service both internally and externally.
    7. Achieved a near perfect work attendance record.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MS

Cage Shift Manager Resume

Headline : Responsible for Establishing production standards and goals, and regularly evaluates departmental progress, revising standards and goals as needed, and also Reviewing departmental reports, to ensure accuracy, making revisions as needed.

Skills : Data Entry, MS Office.

Description :

    1. Responsible for maintaining and training a staff of twenty-two cashiers.
    2. Managed 13 banks which totaled over $2 million dollars.
    3. Responsible for training new and current staff on policies and procedures.
    4. Completed performance documents and evaluations.
    5. Designed and implemented Reward Program for cashiers which included rewards based on performance and customer comments.
    6. Responsible for cage operations in the absence of the Cage Manager.
    7. Transitioned the cage from coin to ticket-system redemptions.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
MS

Cage Shift Manager Resume

Objective : Loyal and dedicated supervisor who routinely exhibits a strong ability to incorporate common sense and consensus building. Strengths include improving team morale, exceeding production, sales growth and service goals at both small businesses and larger corporations. Organizational skills- Solid background in planning and executing displays, ergonomics, and record retention at retail settings, industrial warehouses, and hospitality/entertainment businesses.

Skills : Type 45 wpm, Microsoft Word, Excel, Power Point, Certified Job Coach.

Description :

    1. Directly managed vault cash including foreign currency deposits.
    2. Ran and evaluated Central Credit reports for issuance of Casino Credit.
    3. Approved and maintained records of Casino Markers, Front Money, and safekeeping.
    4. Responsible for training cage associates on Title 31, Guest Service training, and all new computer systems.
    5. Reduced cage operating costs and payroll by converting manual calculations of cage bankrolls and logs to Excel Spreadsheets and rescheduling window coverage.
    6. Developed procedures for Casino Chip Inventory.
    7. Managed installation and implementation of Cummins CTK's including system of daily reconciliation.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED

Cage Shift Manager Resume

Headline : Top-performing, highly analytical and result-driven professional with experience in the sales and marketing fields, combining exceptional leadership, financial management, and problem-solving abilities with expertise in account management within competitive industries. Superb track record of identifying areas of opportunity and success in handling multiple roles, including serving as a leader and mentor to employees and teams.

Skills : Microsoft Office, Office Management.

Description :

    1. Provided leadership for a large team of employees distributed among 12 workstations within one department while simultaneously coordinating Casino bankroll transactions.
    2. Managed essential large-scale financial and banking transactions for a team of over 20 cashiers, managing banks ranging from 150K-250K.
    3. Performed daily audits of casino vaults, which maintained $10-30M on average.
    4. Executed protective and preventative measures against fraudulent business and credit scams.
    5. Served as team member ultimately accountable for banking and compliance.
    6. Facilitated customer transactions including authorization of credit and research into credit.
    7. Executed exemplary cage shift operations to protect casino assets and promote the efficient and profitable operation of the Casino Cage.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Cage Shift Manager Resume

Headline : To obtain a Cage Shift Manager position that utilizes and further develops each of my skills and will allow me to work my way up into a position of more responsibility.

Skills : Casino Cage, Supervising Skills.

Description :

    1. Responsible for the safeguarding of company assets by ensuring the internal control procedures are followed on their shift.
    2. Assisted with the development and implementation of cage policies and procedures.
    3. Selected, scheduled, directed, supervised, trained and developed all cashiering staff.
    4. Directed Cage Shift operations and ensures compliance with all applicable laws, rules and regulations as well as all federal laws governing monetary transactions and company policies and procedures.
    5. Demonstrated and provided outstanding customer and employee relations at all times.
    6. Presented oneself in a neat and clean appearance at all times.
    7. Mentored and trained Cage team members, providing leadership and opportunities for development.
    8. Awarded the 'Supervisor of the Quarter' reward.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Cage Shift Manager Resume

Summary : To obtain a challenging Cage Shift Manager position in a dynamic corporation in which my skills and experience will be utilized to play a major role in its growth.

Skills : Recruiting Skills, Training Skills.

Description :

    1. Issued lines of credit to customers utilizing Central Credit.
    2. Monitored business demands and trends and makes necessary scheduling and staffing adjustments to ensure the department does not go over budget each month.
    3. Handled guest disputes, questions, and a source of information to both internal and external guests.
    4. Created and managed outstanding team member recognition and empowerment programs.
    5. Recruited, selected, trained, coached, counselled and retained direct report Advanced Microsoft Excel and Microsoft Word Maintain HR records ensuring compliance with federal and state requirements.
    6. Assisted team with all areas of FMLA requirements Update and record accurate information for employee payroll through the PRD400 system.
    7. Motivated employees to rise above work related challenges so as to continue to move up in more profitable positions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Cage Shift Manager Resume

Headline : Providing leadership, communication, and motivation to cashiers supervisor staff Make correct and real-time decisions, for cage and casino-related problems, and also Continually evaluating cage and main bank operations.

Skills : Leadership, Critical Thinking.

Description :

    1. Advised employees on compliance with applicable codes, laws, regulations, or standards.
    2. Monitored compliance to operational, safety, or inventory control procedures.
    3. Coordinated or conducted internal investigations of problems such as employee violations of corporate policies.
    4. Developed and maintained partnerships with federal, state, or local law enforcement agencies or members of the gaming community.
    5. Recommended improvements and maintained files in departmental programs, staffing, scheduling, or training.
    6. Ensured the highest quality of guest service by listening and responding to guests' and employees' concerns.
    7. Ensured compliance and state regulations are followed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
High School Diploma