Deployment Technician Resume Samples

The general job description of a Deployment Technician is to take charge of installing and deploying software in various organizations. The job duties that are listed on successful Deployment Technician Resume are – configuring software, providing technical support and troubleshooting assistance to deployment leads, configuring and deploying manufacturing execution systems, collaborating with deployment engineers and leads to implement software changes, providing high-quality technical support to the project management teams and leads and performing testing of controls and new product.

Job essentials required by employers apart from formal education include – the ability to troubleshoot problems, multitasking abilities, extensive computer knowledge and experience, working experience in various platforms, sound grip over various software installations, knowledge of bar codes, industrial networks and RFID; and the ability to work with confidentiality and professional maturity. A bachelor’s degree in computer science or its equivalent is needed for this role.

Deployment Technician Resume example

Deployment Technician - Temp Resume

Headline : Deployment Technician 6+ years' experience and expertise in installing, configuring, and maintaining various hardware, software, and peripherals. Seeking a role an ability to learn an environment and develop a rapport with the client base in a short time frame as well as providing top notch customer experience and a strong work ethic.

Skills : Tech Support, Customer Service, Language teaching, Bilingual, Computer skills, typing speed.

Description :

    1. Provided level 1 support to users with login problems, data access, and system configuration after the upgrade.
    2. Re-imaged & deployed desktops/laptops/surface pro 3 to users with the latest stage store computer image.
    3. Provided tech-support to offsite users having network access, software, and hardware problems.
    4. Installed specialized software after the upgrade process: Docuware, PL/SQL, and Oracle Financial add-ins.
    5. Updated Active Directory by adding remote access to workstations objects and moving to appropriate OU.
    6. Provided desk-side support when users were having problems with workstation performance and network issues.
    7. Backing up users' data from old pc, replacing pc, re-imaging new pc with an image from EDS, downloading users' backup files, installing software, setting up e-mail, VPN as well as deployment and desk-side support after the deployment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Business Administration


Deployment Technician/Manager Resume

Summary : To obtain and secure a challenging position in a technology-driven organization that enables to apply of the technical experience, achieving both its short and long-term goals. Seeking a responsible carrier to get experience and develop additional skills to the carrier growth.

Skills : Office 2007, Windows 2000, Windows XP Windows 7, Active Directory, VPN Backup, Exec Citrix, MAC OSX.

Description :

    1. Supports customers under the ACES contract for HP in an enterprise environment.
    2. Performs a variety of pre-deployment, deployment, and post-deployment tasks of a technical nature including asset verification/tagging, hardware upgrading/ assembly, and installation, testing and operational checks, and interconnection of computer hardware systems and peripheral equipment.
    3. Desktop and laptop upgrades, replacement, and troubleshooting hardware and software systems on Windows and Apple based operating systems.
    4. Remote troubleshooting and configuration of software and operating systems.
    5. Document processes and procedures to accomplish task objectives including backup/restore of user's data, initiating user's network and wireless connections, migrating user's e-mail, application, and OS settings.
    6. Install and configure standard software loads/images including Windows 2000/XP/Vista/7.
    7. Configure and implement Windows remote desktop access.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Associates


Deployment Technician - Part Time Resume

Objective : A detail-oriented Deployment Technician with a passion for service in the information technology industry. Skilled in a wide range of desktop applications, their uses, and how to maintain and repair them. An expert interpersonal communicator who is not satisfied until the customer is satisfied.

Skills : Networking, Leadership, Strong Supervisory Skills, Detail Orientation, Quickness

Description :

    1. Supported 9 client buildings, deploying new desktops and application and retrieving old workstations for decommissioning.
    2. Duties Management: Directed two subordinate employees, handling all relevant management tasks.
    3. Trained and developed staff and evaluated performance.
    4. Organized six full deployments per day, which included replacing old machines, ghosting, and re-imaging desktops and laptops.
    5. Rescheduled deployments when clients are unavailable or needed to deploy at another time Help Desk.
    6. Performed daily backups and restores for World Bank employees, assisted IT teams and provided support to Project Managers.
    7. Developed and implemented procedures for customer service delivery; assured staff adhered to relevant policies and practices.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Applied Science

Deployment Technician - Entry Level Resume

Objective : To be engaged in an organizational atmosphere that could challenge the capabilities and to prove oneself in industries full of challenges and smart work. Always believe in determination, dedication in a positive manner & being dynamic. To procure knowledge and know about thick of things.

Skills : PC Hardware Installation, Operating System Installation, Time Management,

Description :

    1. Received work from and responded to service center tickets, walk-ins, and internal help requests.
    2. Followed deployment instructions provided by the Tech Lead.
    3. Setting up both XP and Win 7, and checking configuration manager for client's certificate in both machines.
    4. Installed Windows 7 image on the new machine.
    5. Verifying the users' current XP machine for Win 7 compatibility as well as gather any unique hardware, application, and software requirements.
    6. Gathered PC configurations such as IP addresses or Hostnames, usernames, and login IDs and provided the information to the Tech Lead to push assigned applications to the user PCs.
    7. Brought the new Win 7 machine to the clients' desk next morning and deploy it.
    8. Set up and troubleshot Lotus Notes for end users.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Associates

Junior Deployment Technician Resume

Objective : To learn and grow continuously in terms of talent and professionalism in the industry by utilizing the skills and the experience to the best of the ability with a competitive nature. Good interpersonal skills, committed, result-oriented, hard-working with a quest and zeal to learn new technologies.

Skills : Tech Support, Customer Service, Language teaching, Bilingual, Computer skills, typing speed.

Description :

    1. Built and deployed Windows 7 images using Landesk.
    2. Imaged over 1500 corporate workstations, laptops, and thin clients using Landesk software.
    3. Migrated corporate workstations, laptops and thin clients from Windows XP to Windows 7.
    4. Backed up and restored user data, applications/software, and printer settings for office users.
    5. Troubleshoot a wide variety of software, hardware, and networking related issues during deployment/migration.
    6. Assisted office users with computer-related issues and providing solutions in a timely manner.
    7. Administered Active Directory Domain Controllers, created and configured user profiles, set folder and share permissions.
    8. Administered Microsoft Exchange, configured user mailboxes, troubleshoot user mailbox issues.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science

IT Deployment Technician Resume

Headline : IT Deployment Technician with strong communication, interpersonal & analytical skills with proficiency in grasping new concepts quickly and utilizing the same in a productive manner. Skilled for working in multi-platform environments. A good team player with the ability to lead a team by example and motivate them to achieve desired objectives.

Skills : Office 2007, Windows 2000, Windows XP Windows 7, Active Directory, VPN Backup, Exec Citrix, MAC OSX.

Description :

    1. Deployed Windows 7 operating system to state facilities.
    2. Execute service delivery by performing: PC- break-fix, Desk-Side support, on Windows/MAC (moves, adds and changes), according to managed client policy and procedure guide.
    3. Assigned to various state of Georgia facilities to deploy computers from Windows XP to Windows 7.
    4. Provided technical support for Windows 7 utilizing the Remedy ticketing system.
    5. Support included setting up user accounts, resetting passwords via Active Directory, resolving software, printer, and peripheral issues on a daily basis.
    6. Troubleshoot software compatibility with Windows 7.
    7. Migrated computers using USMT and SCCM methods.
    8. Backed up and restored user data on Operating Systems.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Associate Deployment Technician Resume

Objective : An effective communicator with excellent relationship management skills. Strong analytical & problem-solving abilities. Seeking a fulfilling position as an IT professional that offers growth opportunities and allows to utilize the leadership skills and technical experience.

Skills : Leadership, Strong Supervisory Skills, Detail Orientation, Quickness, Time Management

Description :

    1. Deployed and replaced 5,000 machines company-wide.
    2. Was responsible for creating a network image, troubleshooting Novell issues, and migrating user accounts to Windows Active Directory.
    3. Led the hardware technician throughout the project.
    4. Worked with a project manager to provide accurate reports about the deployment.
    5. Developed easier processes for all technicians to save time per machine.
    6. Created a script to automatically backup user profiles, printers, and outlook data.
    7. Work included logging and assessing of laptops, desktops and other equipment for auction.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science

Hardware Deployment Technician Resume

Objective : A result-oriented, motivated Hardware Deployment Technician, seeking a challenging career in an organization whereby the experience, technical skills are valued and utilized fully and the willingness to work hard, is appreciated with an opportunity to grow professionally.

Skills : Research Writing, Management, and Communication, Problem Solving, Professionalism, Collaboration,

Description :

    1. Responsible for the deployment of hardware and software to customers at a Company.
    2. Performed hardware upgrades on a daily basis, including both Laptop and Desktop computers.
    3. Transferred customer's data using a migration tool that utilizes Scanstate/Load state.
    4. Upgraded memory, monitors, hard drives, video graphic cards, printers, Bluetooth devices (headsets and keyboards).
    5. Installation of software on a daily basis.
    6. Extensive trouble ticket/Upgrade/Hardware request tickets creation using Remedy.
    7. Configure, assemble and install laptops, microcomputers, workstations and/or peripheral equipment.
    8. Perform first line support for service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Senior Deployment Technician Resume

Summary : To obtain a position of employment where there is a need for communication, problem-solving skills, and technical analysis. A decisive leader with the ability to successfully lead and motivate teams at all levels and a focused problem solver who identifies organizational needs and delivers an effective solution on time and under budget

Skills : Tech Support, Customer Service, Language teaching, Bilingual, Computer skills, typing speed.

Description :

    1. Support upgrade and deployment of 16000+ workstations for the Hospital system.
    2. Receive and inventory new HP workstations.
    3. Imaged and configure workstations to INOVA standards.
    4. As Scouting Lead, supervise and direct technicians in gathering user and machine information to be used in building and configuring replacement systems.
    5. Supervise and direct technicians in deploying new replacement systems.
    6. Work with Imaging and Configuration leads to resolving deployment issues.
    7. Train and mentor new and inexperienced technicians.
    8. Keep Task Program Leads apprised of deployment status.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Assistant Deployment Technician Resume

Headline : Assistant Deployment Technician with the potential of handling multiple tasks easily and capable of meeting deadlines. To obtain a position that utilizes experience and knowledge in the field of information technology. Successfully moved and upgraded over 300 desktops using VB script tool, and consolidated over 30 servers in three weeks with the use of Microsoft Project.

Skills : Microsoft Office, Mac, Apple, Technical Support, Customer Service, Medical Billing.

Description :

    1. Responsible for delivering and setting office space and laboratory equipment.
    2. Safely transport the equipment and assemble and install them in its designated area.
    3. Working side by side with the Kaiser Permanente IT department to ensure proper installations and configuration.
    4. Set up equipment for 30 employees at a time, including installing cables and hardware.
    5. Installed software and operating systems on 100s of company computers.
    6. Maintained accurate hardware and software inventories.
    7. Follow established processes to sanitize and dispose of IT assets that have been determined to be no longer functional or necessary to the business
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Certification

Deployment Technician Resume

Headline : Deployment Technician with a proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce cost and increase efficiency. Potential of handling multiple tasks easily and capable of meeting deadlines.

Skills : Microsoft Office, Using Windows, Basic Computer Skills, Basic Networking.

Description :

    1. Deploy batch scanners, inbound calls or outbound to installed the batch scanners.
    2. Diagnosis, analyzed, troubleshooting any issues.
    3. Run query, check and applied package as a part of the job.
    4. Input the information into the snow ticket database.
    5. Maintain proficiency in the field of expertise by remaining knowledgeable and current with hardware and software by attending internal training sessions, product demonstrations, trade shows, and by reading relevant technical publications
    6. Enter/update all work-related activities within our Incident Management System
    7. Enter/update all asset-related information within our Inventory Management System
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science