Emergency Medical Dispatcher Resume Samples

One of the key roles and responsibilities of an Emergency Medical Dispatcher is to receive and attend the medical emergency calls via telephone or any other form of communication. Apart from this, some of the other important job tasks that can be found on an Emergency Medical Dispatcher Resume are: to aid over call or text for first aid, in case of a medical emergency, to be available to work in different shifts, and to dispatch necessary nearby medical team depending on the situation.

If you are interested in applying for this challenging job role, there are certain qualifications that are expected such as quick thinking, exceptional subject knowledge, prudent decision-making skills, etc. While the minimum education required for this role is a Bachelor’s Degree in Medicine or Medical Sciences, a Master’s Degree and relevant work experience are considered to be a great bonus.

 

Emergency Medical Dispatcher Resume example

Emergency Medical Dispatcher Resume

Headline : Interested in working in a professional work environment, where I can utilize skills and experience. The most important thing to able to have a long lasting career where I can eventually retire from.

Skills : Call Center, Dispatch, Conflict Resolution, Multitask, Office Management, Accounting, Training and orientation for new staff, inventory management.

Description :

    1. Getting pertinent information while call taking to relay to Officers and Fire Departments for when they arrive on the scene.
    2. Handling police radio traffic; running license plates, social security numbers, serial numbers, license numbers and VIN numbers for any officer in the county.
    3. Being proficient in LEADS for warrant processing on wanted persons and creating protection orders, running criminal histories Ohio wide and nationwide in the NCIC database.
    4. Filing all documents in the proper area in alphabetic order.
    5. Being familiar with the regulations and policies on how to do everything the correct way and step by step.
    6. Professionally trained and certified in Emergency Medical Dispatching and CPR.
    7. Received, entered and dispatched emergent and non-emergent transport calls using multi-line phones, radio, and CAD systems for a private ambulance company, providing 911 contractual services to Boulder City and County and Arvada.
    8. Demonstrated the ability provided callers with appropriate and complete pre-arrival medical instructions in accordance with departmental procedures while dispatching units to various locations simultaneously.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Health Information Technology


Sr. Emergency Medical Dispatcher Resume

Objective : Dedicated and focused office assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Seeking a role of increased responsibility.

Skills : Customer Service Skills, Dispatch.

Description :

    1. Question callers to determine their locations, and the nature of their problems to determine type of response needed.
    2. Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
    3. Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
    4. Record details of calls, dispatches, and messages.
    5. Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
    6. Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
    7. Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
    8. Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certificate In Welding


Emergency Medical Dispatcher III Resume

Headline : Emergency Medical professional with results oriented experience lead by creativity and growth. Experienced team player with excellent communication skills, self-motivation and proven dedication to job completion. Exceptional work relationships with all levels of employees combined with the understanding of the job at hand first philosophy.

Skills : Microsoft Office, Emergency CAD Operations, Database Management, Data Entry, Dispatch, Receptionist.

Description :

    1. Process inbound calls for questions in regards to scheduling routine transports as well as dealing with Emergent and time sensitive responses.
    2. Triage emergency calls from the San Francisco Bay Area region under local regulations.
    3. Providing callers with instructions on how to properly comfort and care for a patient while waiting for assistance, and ensuring overall safety and well-being concerns.
    4. Dispatch Critical Care personnel in scheduling transports based on priority level in accordance to patient medical necessity and local city and county governmental protocols.
    5. Effective coordination of time sensitive transports including the following: Neo-Natal, MD-Team, Long Distance Ground, Intrastate helicopter, and nationwide air transfers.
    6. Quickly and effectively worked to solve problems and answer questions that may arise.
    7. Assisted supervisors in interview process of potential new hire employees.
    8. Point of reference and trainer for employees regarding contracts and computer system applications Utilization.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Emergency Medical Dispatcher I Resume

Summary : Seeking a position in the hotel industry focusing on customer care and office management using strong organizational and proactive problem-solving skills, and experience with Microsoft Word and Excel.

Skills : Proficient In Microsoft Word And Excel.

Description :

    1. Question callers to determine their locations, and the nature of their problems to determine type of response needed.
    2. Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
    3. Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
    4. Record details of calls, dispatches, and messages.
    5. Maintain access to, and security of, highly sensitive materials.
    6. Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
    7. Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
    8. Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Emergency Medical Dispatcher II Resume

Summary : To meet and exceed the expectations of the position as an experienced worker in a fast-paced environment, demanding strong organizational and interpersonal skills. Detail oriented and resourceful in completing projects; able to multi-task effectively. Confident and poised in interactions with individuals at all levels.

Skills : CPR, Medical terminology and documentation, Power lift techniques, Advanced problem solver.

Description :

    1. Communicate with law enforcement officers in the field, using discretion to dispatch appropriate emergency services.
    2. Proficient in using the department's criminal data computer system to accurately enter, update, maintain and retrieve information essential to provide effective and efficient law enforcement.
    3. Handle officer requests for vehicle registration, driver's license information, criminal histories, state-wide warrants, etc using the state computer system.
    4. Accurately record specialized reports involving citations, arrests, accidents, etc Maintain and update various instruction books and policy and procedure manuals used in the course of dispatching.
    5. Maintain a good working relationship with the public and other public safety agencies.
    6. Knowledge of all applicable policies and procedures that apply to various situations.
    7. Understand and communicate with both oral and written instructions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Medical Transcription

Emergency Medical Dispatcher III Resume

Objective : Conscientious and organized individual with exceptional time management ability. Personable team player with superior communication and interpersonal skills.

Skills : Sales, Visual Merchandising, Team Building.

Description :

    1. Questioned callers to determine their locations and the nature of problems to determine the type of response needed.
    2. Received incoming calls regarding emergent and non-emergent ambulance calls.
    3. Determine response requirements and relative priorities of situations and dispatch units in accordance with established procedures.
    4. Maintained access to and security of highly sensitive HIPAA materials.
    5. Provided emergency medical instructions to callers.
    6. Built and maintained positive relationships with numerous healthcare agencies and nursing homes.
    7. Built and maintained positive relationships and mutual trust with the crews on the ambulances I was responsible for.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's In Criminal Justice

Lead Emergency Medical Dispatcher Resume

Summary : Possesses impressive communication and time management skills and is goal oriented and team oriented and handles tasks with accuracy and efficiency. Proactive, organized and dedicated to providing excellent customer service, documentation and work ethic.

Skills : Dispatching and organizing 23 security guards.

Description :

    1. Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch and dispatch appropriate units.
    2. Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
    3. Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
    4. Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.
    5. Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
    6. Test and adjust communication and alarm systems, and report malfunctions to maintenance units.
    7. Responded to over 11,500 situations that required an emergency response.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Certificate

Asst. Emergency Medical Dispatcher Resume

Objective : Dedicated customer service Representative who provides exceptional customer service through active listening and problem solving. Call center Representative with expertise providing customer support in high call volume environment.

Skills : Cooking Sales, Retail Sales, Building Team Player, Windows Xp, Wordpress, Writing Windows Word.

Description :

    1. Effectively managed a high - volume of inbound and outbound calls.
    2. Answering a constant flow of customer calls.
    3. Addressed and resolved customer complaints empathetically and professionally.
    4. Gathering and verified all required customer information for tracking purposes.
    5. Defused volatile customer solutions calmly and courteously.
    6. Provide professional and courteous service while receiving incoming calls from the public requesting emergency assistance.
    7. Dispatch appropriate units according to acuity level, availability and location; assist with CPR until units arrive at a location.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Emergency Medical Dispatcher/Supervisor Resume

Objective : To obtain a receptionist position in the medical field to serve as a liaison between physician and patient. Will provide outstanding patient service and communicate efficiently with physician.

Skills : Medical Terminology, Microsoft Office, Email, Office Equipment.

Description :

    1. Dispatch emergency calls and scheduled appointments on time and manage crew locations.
    2. Take incoming calls from hospitals and individuals to answer questions and schedule transports.
    3. Maintain a high level of accuracy inputting information to meet monthly compliance.
    4. Completed and passed EMT-B training making me eligible to take the National Registry exam.
    5. Assisted the sick and elderly with services with no hassle or worries.
    6. Skills Used Strong customer service skills, medical background, multi-task and answer multi-line phone system and operate radios to fcc standards.
    7. Being able to coach a sick person over the phone.
    8. Responsible for addressing all emergency calls efficiently.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical Assistant

Emergency Medical Dispatcher Resume

Summary : Emergency Medical Technician with 2 years experience with excellent problem solving skills in emergent and non-emergent situations.

Skills : Word Processing, Internet, Internet, Internet, Phone Skills, Phone Skills, Phone Skills, Customer Service, Customer Service, Customer Service, Supervisory Skills.

Description :

    1. Dispatch the appropriate type and number of units in response to calls for assistance.
    2. Certified for emergency medical services, provide medical instruction to those on the scene of the emergency until the medical staff arrives.
    3. Questioned each caller carefully to determine the type, seriousness, and location of the emergency.
    4. Give the appropriate information to responding emergency units.
    5. Kept close touch not only with the dispatched units, but also with the caller.
    6. Give extensive first-aid instructions before the emergency personnel arrive, while the caller is waiting for the ambulance.
    7. Continuously give updates on the patient's condition to the ambulance personnel.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Certificate In Coursework